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2003 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2003 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

About this comparison →

When problems were reported

Mileage at the reported incident

188 reports with mileage · 57 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports7 fire reports18 injury reports

What owners actually said

245 reports
68,173 miles · Dec 23, 2008
Steering

AT LOW OUT-SIDE TEMPERATURE THE POWER STEERING FAILS TO WORK PROPERLY. WHEN THE VEHICLE IS IDLE AND A TURN IS ABOUT TO OCCUR, A WHINING NOISE IS NOTED AND THE STEERING WHEEL DOES NOT RESPOND UNLESS THE ENGINE IS ACCELERATED, OCCASIONALLY LOSING CONTROL AT TURNING. THIS EVENT OCCURS ONLY IN WINTERTIME WHEN TEMPERATURE DROPS BEL…

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AT LOW OUT-SIDE TEMPERATURE THE POWER STEERING FAILS TO WORK PROPERLY. WHEN THE VEHICLE IS IDLE AND A TURN IS ABOUT TO OCCUR, A WHINING NOISE IS NOTED AND THE STEERING WHEEL DOES NOT RESPOND UNLESS THE ENGINE IS ACCELERATED, OCCASIONALLY LOSING CONTROL AT TURNING. THIS EVENT OCCURS ONLY IN WINTERTIME WHEN TEMPERATURE DROPS BELOW 70 DEGREE F AND WHEN THE VEHICLE IS COLD. AS OUT-SIDE TEMPERATURE INCREASE (ABOUT 80 DEGREE F) WHINING NOISE GOES AWAY AND THE POWER STEERING WORKS PERFECTLY. THIS IS NOT NOTICE DURING ANY OTHER SEASON TIME. ONLY AT WINTER TIME WHEN THE OUT-SIDE TEMPERATURE DROPS BELOW 70 DEGREE F AND AS TEMPERATURE KEEPS DROPPING, IT BECOMES WORSE. THE POWER FLUID IS CHANGED PERIODICALLY TO ALLEVIATE THE WHINING AND THE POWER STEERING HAS BEEN REPLACED ABOUT THREE TIMES. THIS HAS BEEN HAPPENING SINCE 12/2006. *TR

NHTSA ODI #10252676

103,000 miles · Dec 9, 2008
Exterior Lighting

TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS BEGAN TO BLINK ON AND OFF VERY RAPIDLY. THE FAILURE LASTED UNTIL SHE ARRIVED AT HER RESIDENCE THREE MILES LATER. THE CONTACT CALLED HER MECHANIC, BUT THE CAUSE OF THE HEADLIGHT FAILURE COULD NOT BE DETERMINED. THE VEHICLE…

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TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS BEGAN TO BLINK ON AND OFF VERY RAPIDLY. THE FAILURE LASTED UNTIL SHE ARRIVED AT HER RESIDENCE THREE MILES LATER. THE CONTACT CALLED HER MECHANIC, BUT THE CAUSE OF THE HEADLIGHT FAILURE COULD NOT BE DETERMINED. THE VEHICLE IS CURRENTLY PARKED AT HER HOME. SHE BELIEVES THAT OTHERS MAY ALSO BE EXPERIENCING THE SAME FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 103,000.

NHTSA ODI #10251178

96,259 miles · Oct 7, 2008
Steering

I PURCHASED THE 2003 TOWN/CHRYSLER VAN ABOUT 3 MONTHS. AGO AS SOON AS I GOT IT IT STARTED TO MAKE NOISES, I TOOK THE VEHICLE BACK TO THE DEALER ,THEY STATED IT NEED POWER STEERING FLUID IN WHICH THEY DID PUT IN THE VAN . A COUPLE OF DAYS LATER THE VAN STARTED MAKING NOISES AGAIN. I LATER GOT A LETTER IN THE MAIL STATING THAT THE…

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I PURCHASED THE 2003 TOWN/CHRYSLER VAN ABOUT 3 MONTHS. AGO AS SOON AS I GOT IT IT STARTED TO MAKE NOISES, I TOOK THE VEHICLE BACK TO THE DEALER ,THEY STATED IT NEED POWER STEERING FLUID IN WHICH THEY DID PUT IN THE VAN . A COUPLE OF DAYS LATER THE VAN STARTED MAKING NOISES AGAIN. I LATER GOT A LETTER IN THE MAIL STATING THAT THERE WAS A RECALL CONCERNING THE POWER STEERING PUMP, I ALSO FOUND OUT THERE IS A RECALL ON THE REAR BACK DOOR IN WHICH THEY THE CHRYSLER DEALER STATES THEY WILL FIX FOR FREE. THE BIGGEST PROBLEM THEY WANT FIX FOR FREE IS THE STEERING RACK WHICH IS LEAKING. I DON'T FEEL THAT THIS IS MY FAULT AND THE FINANCE PEOPLE ARE HOUNDING ME TO PAY $529.00 A MONTH ON A VEHICLE THAT IS SOON TO BE OUT OF REMISSION. IS THERE SOMEONE THAT CAN HELP ME GET OUT OF THIS DEAL. *TR

NHTSA ODI #10244653

91,000 miles · Sep 17, 2008
Air Bags

ON JULY 10, 2008 WE NOTICED THAT OUR AIRBAG LIGHT WOULD COME ON WHEN WE TOOK A CORNER, BUT IT WOULD GO OFF AS WE DROVE STRAIGHT. IT KEPT DOING THIS FOR ABOUT THREE WEEKS AND THEN THE AIR BAG LIGHT STAYED ON CONTINUALLY AND THE HORN STOPPED WORKING. WE HAD IT CHECKED OUT AND WAS TOLDED IT WAS THE AIR BAG CLOCK SPRING. WE TALKED T…

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ON JULY 10, 2008 WE NOTICED THAT OUR AIRBAG LIGHT WOULD COME ON WHEN WE TOOK A CORNER, BUT IT WOULD GO OFF AS WE DROVE STRAIGHT. IT KEPT DOING THIS FOR ABOUT THREE WEEKS AND THEN THE AIR BAG LIGHT STAYED ON CONTINUALLY AND THE HORN STOPPED WORKING. WE HAD IT CHECKED OUT AND WAS TOLDED IT WAS THE AIR BAG CLOCK SPRING. WE TALKED TO THE CHRYSLER DEALERSHIP AND WAS TOLD THAT THIS YEAR WAS NOT UNDER THE RECALL FOR THE AIRBAG CLOCK SPRING. *TR

NHTSA ODI #10242735

53,000 miles · Sep 17, 2008
Steering

IN MARCH OF 2006 WE NOTICED THAT OUR TOWN & COUNTRY MINI VAN WAS STEERING SLOPPY, LOSE AND HAD LOUD NOISES COMING FROM THE AREA OF THE STEERING RACK. AFTER HAVING THE CAR INSPECT, IT WAS DETERMINED THAT THE STEER RACK HAD FAILED WITH ONLY 53000 MILES ON IT. WE CONTACTED CHRYSLER AND WAS TOLD THAT IT IS OUT OF WARRANTY AND WOULD…

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IN MARCH OF 2006 WE NOTICED THAT OUR TOWN & COUNTRY MINI VAN WAS STEERING SLOPPY, LOSE AND HAD LOUD NOISES COMING FROM THE AREA OF THE STEERING RACK. AFTER HAVING THE CAR INSPECT, IT WAS DETERMINED THAT THE STEER RACK HAD FAILED WITH ONLY 53000 MILES ON IT. WE CONTACTED CHRYSLER AND WAS TOLD THAT IT IS OUT OF WARRANTY AND WOULD NOT BE COVERED. WE HAD THE STEERING RACK REPLACED AND THIS YEAR IN MARCH , THE SECOND RACK FAILED, WHICH WE ALSO HAD REPLACED. IN JULY OF THIS YEAR THE THIRD STEERING RACK FAILED, AND I WAS TOLD BY THE SERVICE MANAGER AT THE DEALERSHIP THAT THEY HAVE HAD "PROBLEMS" WITH THESE STEERING RACKS. *TR

NHTSA ODI #10242733

100,000 miles · Aug 11, 2008
Electrical SystemInjury

TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. AS THE CONTACT WAS PLACING HER CHILD INTO A RESTRAINT SYSTEM, THE PASSENGER SIDE SLIDING DOOR (EQUIPPED WITH THE SAFETY LOCK MECHANISM) FAILED TO RECOGNIZE THAT A PASSENGER WAS IN BETWEEN THE DOOR. AS A RESULT, THE DOOR SLAMMED ONTO THE CONTACT'S ARM. SHE SUFFERED MODERATE…

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TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. AS THE CONTACT WAS PLACING HER CHILD INTO A RESTRAINT SYSTEM, THE PASSENGER SIDE SLIDING DOOR (EQUIPPED WITH THE SAFETY LOCK MECHANISM) FAILED TO RECOGNIZE THAT A PASSENGER WAS IN BETWEEN THE DOOR. AS A RESULT, THE DOOR SLAMMED ONTO THE CONTACT'S ARM. SHE SUFFERED MODERATE DAMAGE TO HER UPPER ARM, INCLUDING A BROKEN BLOOD VESSEL. SECONDLY, SHE NOTICED THAT THE DRIVER'S SIDE SLIDING DOOR WOULD SPORADICALLY OPEN, EVEN WHILE THE VEHICLE WAS IN MOTION. SHE TOOK THE VEHICLE TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 100,000.

NHTSA ODI #10237758

78,000 miles · Jul 10, 2008
Electrical System

ELECTRICAL ISSUE WITH MULTIPLE ITEMS LIKE, WIPERS, DOOR LOCKS, WINDOWS, AUTOMATIC DOORS, DOME LIGHTS, DASH LIGHTS ETC... VEHICLE HAS HAD SEVERAL ISSUES WITH INTERMITTENT ELECTRICAL SHORTS AT DIFFERENT TIMES. I HAVE TAKEN IT TO THE DEALER ON SEVERAL OCCASIONS AND SPENT THOUSANDS OF DOLLARS BUT THE PROBLEM KEEPS RETURNING AND NEVE…

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ELECTRICAL ISSUE WITH MULTIPLE ITEMS LIKE, WIPERS, DOOR LOCKS, WINDOWS, AUTOMATIC DOORS, DOME LIGHTS, DASH LIGHTS ETC... VEHICLE HAS HAD SEVERAL ISSUES WITH INTERMITTENT ELECTRICAL SHORTS AT DIFFERENT TIMES. I HAVE TAKEN IT TO THE DEALER ON SEVERAL OCCASIONS AND SPENT THOUSANDS OF DOLLARS BUT THE PROBLEM KEEPS RETURNING AND NEVER GETS FIXED. NO MY PASSENGER WINDOW WILL NOT WORK AND THE PASSENGER DOOR BUTTON ON THE SIDE POST DOESN'T WORK. *TR

NHTSA ODI #10233832

Mileage unknown · Jul 6, 2008
Exterior LightingPower Train

--HEADLIGHTS HAVE GONE OUT OVER 12 TIMES IN THE LAST 2 WEEKS. YOU HAVE TO TURN THE SWITCH ON AND OFF FOR LIGHTS TO COME BACK ON, AND SOMETIMES A SECOND FAILURE HAPPENS A MOMENT LATER. TODAY I NOTICED THE PARKING LIGHTS WERE ONE, EVEN WITH THE SWITCH IN THE OFF POSITION. TURNING THE SWITCH ON AND OFF CORRECTED THAT INCIDENT FOR N…

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--HEADLIGHTS HAVE GONE OUT OVER 12 TIMES IN THE LAST 2 WEEKS. YOU HAVE TO TURN THE SWITCH ON AND OFF FOR LIGHTS TO COME BACK ON, AND SOMETIMES A SECOND FAILURE HAPPENS A MOMENT LATER. TODAY I NOTICED THE PARKING LIGHTS WERE ONE, EVEN WITH THE SWITCH IN THE OFF POSITION. TURNING THE SWITCH ON AND OFF CORRECTED THAT INCIDENT FOR NOW. --ALSO HAVE EXPERIENCED TRANSMISSION FAILING TO ENGAGE AFTER COMING TO A STOP. HAPPENED A FEW TIMES IN THE LAST MONTH. IT WILL ENGAGE AFTER MOVING IT TO PARK, THEN BACK TO DRIVE. *TR

NHTSA ODI #10233306

39,500 miles · Jun 23, 2008
Fuel System, Other

2003 CHRYSLER TOWN & COUNTRY. I PURCHASED THE VEHICLE IN APRIL 2008. ODOMETER = 38,360 MILES. THE FUEL PUMP MAKES AN EXTREMELY LOUD HIGH FREQUENCY PITCHED NOISE WHEN THE DAYTIME TEMPERATURE IS 80 DEGREES F OR HIGHER. I REPORTED ISSUE TO CHRYSLER LAST WEEK. CHRYSLER RESPONDED THAT IT IS NOT A RECALL ITEM. I AM CONCERNED THE…

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2003 CHRYSLER TOWN & COUNTRY. I PURCHASED THE VEHICLE IN APRIL 2008. ODOMETER = 38,360 MILES. THE FUEL PUMP MAKES AN EXTREMELY LOUD HIGH FREQUENCY PITCHED NOISE WHEN THE DAYTIME TEMPERATURE IS 80 DEGREES F OR HIGHER. I REPORTED ISSUE TO CHRYSLER LAST WEEK. CHRYSLER RESPONDED THAT IT IS NOT A RECALL ITEM. I AM CONCERNED THE FUEL PUMP COULD FAIL AT ANY TIME. *TR

NHTSA ODI #10232073

Mileage unknown · Jun 18, 2008
Air BagsInjury

MY 2003 CHRYSLER TOWN & COUNTRY VAN WAS SITTING IN MY DRIVEWAY AND IN PARK I WAS GETTING READY TO BACK UP AND THE AIRBAGS DEPLOYED ALL OF THEM. I WAS IN THE VAN MYSELF. I HAVE FIRST DEGREE BURNS ON MY CHIN AND CHEST AREA AND BRUISES ON MY CHEST AND A BURN ION MY RIGHT ARM. *TR

NHTSA ODI #10231495

Official recalls

2

05V134000 · Latches/locks/linkages:hatchback/liftgate:lock

Apr 6, 2005

ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

PE04054 · Power Liftgate Latch

Opened Jul 30, 2004 · Closed Nov 22, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.