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2003 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2003 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

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When problems were reported

Mileage at the reported incident

188 reports with mileage · 57 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports7 fire reports18 injury reports

Visibility complaints

17 reports
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290,000 miles · Mar 15, 2016
Visibility

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT AN UNKNOWN SPEED, THE LIFTGATE WINDOW EXPLODED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE…

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TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT AN UNKNOWN SPEED, THE LIFTGATE WINDOW EXPLODED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 290,000.

NHTSA ODI #10849807

120,000 miles · Dec 11, 2011
StructureVisibility

FIRST INCIDENT 12/02/2011, APPROX 10:00AM, TEMPERATURE APPROX 40 DEGREES F, LOCATED NEW RICHMOND, OH 45157 - WHILE SITTING AT STOP SIGN REAR WINDOW/GLASS EXPLODED LEAVING A (APPROX) 1 FOOT HIGH BY 4 FOOT WIDE HOLE IN CENTER OF GLASS. REAR GLASS WAS COMPLETELY CRACKED/SPIDERED ALL THROUGHOUT WINDOW. REAR DEFROST NOT ON. POLIC…

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FIRST INCIDENT 12/02/2011, APPROX 10:00AM, TEMPERATURE APPROX 40 DEGREES F, LOCATED NEW RICHMOND, OH 45157 - WHILE SITTING AT STOP SIGN REAR WINDOW/GLASS EXPLODED LEAVING A (APPROX) 1 FOOT HIGH BY 4 FOOT WIDE HOLE IN CENTER OF GLASS. REAR GLASS WAS COMPLETELY CRACKED/SPIDERED ALL THROUGHOUT WINDOW. REAR DEFROST NOT ON. POLICE CALLED TO SCENE, LOOKED IN AND AROUND VEHICLE BUT NOT OBJECTS FOUND THAT MIGHT HAVE HIT THE WINDOW. JUST EXPLODED ON ITS OWN. NO PRIOR REPLACEMENT AS FAR AS WE KNOW. WINDOW REPLACED AND PAID FOR BY INSURANCE COMPANY UNDER COMPREHENSIVE COVERAGE.SECOND INCIDENT 12/11/2011, 8:00PM, TEMPERATURE 34 DEGREES F, LOCATED NEW RICHMOND, OH 45157 - VAN PARKED IN FRONT OF HOME. HEARD A SMALL EXPLOSION WITH GLASS SHATTERING. FOUND REAR WINDOW/GLASS EXPLODED AGAIN ALMOST EXACTLY AS IT DID BEFORE. TEMPERATURE 34 DEGREES F. SIZE OF HOLE IS ABOUT THE SAME (APPROX) 1 FOOT HIGH BY 4 FOOT WIDE HOLE IN CENTER OF WINDOW. NO OBJECTS FOUND AROUND OR INSIDE THE VAN THAT MAY HAVE STRUCK THE REAR WINDOW/GLASS. WILL CONTACT INSURANCE COMPANY IN THE MORNING. *TR

NHTSA ODI #10439336

84,000 miles · Nov 16, 2010
Visibility

ON 2003 CHRYSLER TOWN AND COUNTRY LXI I HAD TO REPLACE THE BLOWER MOTOR RELAY LAST YEAR. NOW THE MODE DOOR ACTUATOR SEEMS TO HAVE FAILED! I CAN NOT CHANGE THE AIR BLOWING THROUGH THE DASH VENTS TO DEFROST. THIS IS THE SECOND TIME THIS CHRYSLER MODEL HAS HAD DEFROSTER PROBLEMS! TWO SEPARATE PARTS FAILED, ONE THIS YEAR AND ONE (BL…

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ON 2003 CHRYSLER TOWN AND COUNTRY LXI I HAD TO REPLACE THE BLOWER MOTOR RELAY LAST YEAR. NOW THE MODE DOOR ACTUATOR SEEMS TO HAVE FAILED! I CAN NOT CHANGE THE AIR BLOWING THROUGH THE DASH VENTS TO DEFROST. THIS IS THE SECOND TIME THIS CHRYSLER MODEL HAS HAD DEFROSTER PROBLEMS! TWO SEPARATE PARTS FAILED, ONE THIS YEAR AND ONE (BLOWER MOTOR) LAST YEAR. THIS SEEMS TO BE A COMMON PROBLEM WITH CHRYSLER VANS AND NO RECALL? FOR NOT HAVING DEFROSTERS? *TR

NHTSA ODI #10366392

80,335 miles · Feb 5, 2010
Visibility

REAR DOWN CLOSE ON ITS OWN, WINDOW SHATTERED. *TR

NHTSA ODI #10306207

92,151 miles · Oct 7, 2009
Engine And Engine CoolingVisibility

WE ARE THE ORIGINAL OWNER OF A 2003 CHRYSLER T & C. IN AUGUST, 2009, MY WIFE BEGAN EXPERIENCING PROBLEMS WITH THE WINDOW MOTOR SUDDENLY BECOMING INOPERABLE FOR A SHORT PERIOD OF TIME, THEN SUDDENLY WORKING AGAIN. ONE DAY, AS I WAS DRIVING THE VAN, THE CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY PARKED THE VEHICLE. AFTER A FEW DAYS…

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WE ARE THE ORIGINAL OWNER OF A 2003 CHRYSLER T & C. IN AUGUST, 2009, MY WIFE BEGAN EXPERIENCING PROBLEMS WITH THE WINDOW MOTOR SUDDENLY BECOMING INOPERABLE FOR A SHORT PERIOD OF TIME, THEN SUDDENLY WORKING AGAIN. ONE DAY, AS I WAS DRIVING THE VAN, THE CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY PARKED THE VEHICLE. AFTER A FEW DAYS, THE CAR RESTARTED AND THE CHECK ENGINE LIGHT WENT OFF. HOWEVER, ON AUGUST 20, THE CHECK ENGINE LIGHT CAME ON WHILE I WAS LEAVING A CONFERENCE. AFTER LESS THAN MILE, THEN VAN BEGAN SHUDDERING, THE LIGHTS BEGAN BLINKING THEN THE VEHICLE DIED. I WAS TRAVELING AT APPROXIMATELY 40 MPH WHEN THIS OCCURRED. THE VAN WOULD NOT RESTART, IN FACT THE ONLY THING I RECEIVED WAS A CLICK. I HAD THE CAR TOWED HOME AND AGAIN LEFT ALONE. THIS TIME, THE WHEN I TURNED THE KEY, THE RESPONSE WAS JUST A CLICK. ALSO, THERE WAS AN ELECTRICAL DRAIN THAT CAUSED ME TO REPLACE TWO BATTERIES. IN ORDER TO KEEP THIS FROM RECURRING, I DISCONNECTED THE NEGATIVE POST. AFTER CHECKING AND REPLACING THE STARTER AS WELL, I HAD IT TOWED TO A FACILITY WHO CONFIRMED THE PROBLEM WAS A BAD PCM. THE COST TO REMEDY THIS WAS $750. *TR

NHTSA ODI #10286707

115,000 miles · Jan 25, 2007
Electrical SystemEquipmentFuel System, Gasoline

TL*- THE CONTACT OWNS A 2003 CHEVROLET TOWN AND COUNTRY. WHILE DRIVING AT 65 MPH THE VEHICLE STALLED. THE DEALER DIAGNOSED THE VEHICLE AND INSTALLED A TRANSMISSION CARRIER, BUT INDICATED THAT THE FUEL INJECTION PUMP COULD ALSO BE THE CAUSE OF THE FAILURE. THIS INCIDENT OCCURRED FOR THREE WEEKS AND CONTINUED TO OCCUR AFTER BEI…

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TL*- THE CONTACT OWNS A 2003 CHEVROLET TOWN AND COUNTRY. WHILE DRIVING AT 65 MPH THE VEHICLE STALLED. THE DEALER DIAGNOSED THE VEHICLE AND INSTALLED A TRANSMISSION CARRIER, BUT INDICATED THAT THE FUEL INJECTION PUMP COULD ALSO BE THE CAUSE OF THE FAILURE. THIS INCIDENT OCCURRED FOR THREE WEEKS AND CONTINUED TO OCCUR AFTER BEING REPAIRED. THE FAILURE OCCURRED WHEN THE VEHICLE WAS HOT OR COLD. THE CONTACT STATED THAT THERE WERE NO WARNING INDICATOR LIGHTS WHEN THE STALLING OCCURRED. HOWEVER, WHEN THE VEHICLE LOST POWER THE OIL LIGHT INDICATOR WAS LIT. THE CONTACT FELT UNSAFE DRIVING THE VEHICLE DUE TO THE FREQUENT STALLING INCIDENTS, INCLUDING ONE THAT OCCURRED AT 1 AM. UPDATED 2/22/2007 -NOW THE VEHICLE EXHIBITS A ROUGH START CONDITION. THE STEERING HAD BECOME VERY TIGHT AND MAKES NOISE. THE RADIO WILL NOT PLAY AND THE VEHICLE CUTS OFF WHEN IT IS ON. TRANSMISSION PROBLEMS. THE HORN WILL NOT SOUND. REAR WIPERS STOPPED WORKING. *NM

NHTSA ODI #10180713

Mileage unknown · Apr 3, 2006
Visibility

WHILE DRIVING APPROX. 40 MILES AN HOUR, THE DRIVERS SIDE REAR VENT WINDOW IN MY 2003 CHRYSLER TOWN & COUNTRY EXPLODED ALL BY ITSELF INTO THE VAN LEAVING BROKEN PIECES OF GLASS ALL OVER THREE SMALL CHILDREN BUCKLED INTO CAR SEATS. NONE OF THE WINDOWS WERE OPEN AT THE TIME AND THERE WAS NOT A MAJOR TEMP. CHANGE. THERE WAS NO EV…

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WHILE DRIVING APPROX. 40 MILES AN HOUR, THE DRIVERS SIDE REAR VENT WINDOW IN MY 2003 CHRYSLER TOWN & COUNTRY EXPLODED ALL BY ITSELF INTO THE VAN LEAVING BROKEN PIECES OF GLASS ALL OVER THREE SMALL CHILDREN BUCKLED INTO CAR SEATS. NONE OF THE WINDOWS WERE OPEN AT THE TIME AND THERE WAS NOT A MAJOR TEMP. CHANGE. THERE WAS NO EVIDENCE OF ANYTHING HITTING THE WINDOW FROM EITHER THE INSIDE OR THE OUTSIDE. THERE WERE NO PREVIOUS CRACKS IN THE WINDOW. LUCKILY, ALL OF MY CHILDREN WERE OK. I REPORTED THIS TO MY LOCAL CHRYSLER DEALERSHIP AND TO THE DAIMLER CHRYSLER CORP. I SEE THAT THERE ARE SEVERAL COMPLAINTS FOR THIS SERIOUS PROBLEM REPORTED HERE WITH NHTSA. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS BEFORE A CHILD OR A PERSON IS CRITICALLY INJURED. *JB

NHTSA ODI #10154459

61,000 miles · Sep 7, 2005
Visibility

THE DRIVERS SIDE AND PASSENGER SIDE WINDOWS IN MY 2003 CHRYSLER TOWN AND COUNTRY HAVE FALLEN INTO THE DOOR MULTIPLE TIMES WITHOUT WARNING OR DURING USE. THE FIRST TIME WAS THE DRIVER'S SIDE AS I WAS LEAVING WORK AND IT WAS 15 DEGREES OUT. THE WINDOW FELL INTO THE DOOR. THE SECOND TIME WAS THE PASSENGER WINDOW AND IT FELL OUT …

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THE DRIVERS SIDE AND PASSENGER SIDE WINDOWS IN MY 2003 CHRYSLER TOWN AND COUNTRY HAVE FALLEN INTO THE DOOR MULTIPLE TIMES WITHOUT WARNING OR DURING USE. THE FIRST TIME WAS THE DRIVER'S SIDE AS I WAS LEAVING WORK AND IT WAS 15 DEGREES OUT. THE WINDOW FELL INTO THE DOOR. THE SECOND TIME WAS THE PASSENGER WINDOW AND IT FELL OUT WHILE NO ONE WAS IN THE VEHICLE AND IT WAS PARKED IN A VERY URBAN DOWNTOWN AREA. AS I WAS LEAVING WORK I APPROACHED MY VEHICLE AND NOTICED THE WINDOW WAS GONE. I OPENED THE VAN AND COULD TELL IT HAD FALLEN INTO THE DOOR WHILE I WAS WORKING THAT DAY. THE LAST TIME I WAS IN THE VAN AND I HEARD A LOUD SNAP AND MY HUSBAND WHO WAS OUTSIDE THE VAN OPENED THE DOOR TO SEE WHAT HAD HAPPENED AND COULD TELL THE WINDOW WAS GOING TO FALL. THE FAILURE IS APPARENTLY IN THE WINDOW ACTUATOR OR SOMETHING. THE DEALER HAS HAD TO REPLACE THESE PARTS. IT IS CURRENTLY IN THE SHOP FOR THE 3 OCCURRENCE AND WE HAVE ASKED TO KEEP THE OLD PART. *NM

NHTSA ODI #10135545

60,000 miles · Jul 12, 2005
Visibility

DT: 2003 CHRYSLER TOWN AND COUNTRY EX. SHORTLY AFTER PURCHASING THE VEHICLE THE CONSUMER TOOK IT BACK TO THE DEALER BECAUSE THE DRIVERS SIDE REAR WINDOW DID NOT SEAL CORRECTLY. WHEN PASSENGER'S RODE IN THE BACK SEAT THE COULD HEAR WHISTLING NOISE. THE SALESMAN PUSHED IN ON THE WINDOW AND THOUGHT THIS FIXED THE PROBLEM. TH…

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DT: 2003 CHRYSLER TOWN AND COUNTRY EX. SHORTLY AFTER PURCHASING THE VEHICLE THE CONSUMER TOOK IT BACK TO THE DEALER BECAUSE THE DRIVERS SIDE REAR WINDOW DID NOT SEAL CORRECTLY. WHEN PASSENGER'S RODE IN THE BACK SEAT THE COULD HEAR WHISTLING NOISE. THE SALESMAN PUSHED IN ON THE WINDOW AND THOUGHT THIS FIXED THE PROBLEM. THERE IS 60000 MILES ON THE VEHICLE NOW. ON MEMORIAL DAY WEEKEND THAT REAR WINDOW BLEW OUT WHILE THE CONSUMER WAS DRIVING 75 MPH. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THEY WILL ONLY REPAIR IT AT THE CONSUMER'S EXPENSE, $200.00. THE SERVICE DEPARTMENT HAS SPOKEN WITH WARRANTY THROUGH CHRYSLER, AND THEY DENIED THIS CLAIM BECAUSE OF THE MILEAGE ON THE VEHICLE. *NM

NHTSA ODI #10128499

33,000 miles · Jun 15, 2005
Exterior LightingVisibility

DT: CONSUMER WAS DRIVING ON THE FREEWAY WHILE IT WAS RAINING. WHEN CONSUMER CHANGED LANES AND USED TURN SIGNAL ON DRIVER'S SIDE THE WINDSHIELD WIPERS STOPPED. CONSUMER BELIEVED THAT SHE MAY HAVE LET THE TURN SIGNAL SWITCH GO BACK TO THE MIDDLE POSITION AND WINDSHIELD WIPERS BEGAN TO WORK AGAIN. CONSUMER HAD A RECALL ON POW…

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DT: CONSUMER WAS DRIVING ON THE FREEWAY WHILE IT WAS RAINING. WHEN CONSUMER CHANGED LANES AND USED TURN SIGNAL ON DRIVER'S SIDE THE WINDSHIELD WIPERS STOPPED. CONSUMER BELIEVED THAT SHE MAY HAVE LET THE TURN SIGNAL SWITCH GO BACK TO THE MIDDLE POSITION AND WINDSHIELD WIPERS BEGAN TO WORK AGAIN. CONSUMER HAD A RECALL ON POWER STEERING FIXED AT THE DEALER, BUT DID NOT FIX THE WINDSHIELD WIPER PROBLEM. WINDSHIELD WIPERS FAILED TWICE SINCE RECALL REPAIRS WERE DONE. CONSUMER SAID THIS HAPPENED ALL THREE TIMES THAT SHE WAS ON THE FREEWAY. DOESN'T SEEM TO HAPPEN WHEN NOT USING THE TURN SIGNAL.*AK

NHTSA ODI #10125398

Official recalls

2

05V134000 · Latches/locks/linkages:hatchback/liftgate:lock

Apr 6, 2005

ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

PE04054 · Power Liftgate Latch

Opened Jul 30, 2004 · Closed Nov 22, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.