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2003 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2003 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

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When problems were reported

Mileage at the reported incident

188 reports with mileage · 57 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports7 fire reports18 injury reports

Service Brakes, Hydraulic complaints

12 reports
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67,000 miles · Jul 28, 2010
Service Brakes, HydraulicFire

FRONT BRAKES ON 2003 CHRYSLER TOWN AND COUNTRY, WITH ONLY 67K MILES, LOCK UP FOR NO REASON DISABLING THE VEHICLE. THIS HAS HAPPENED TWICE IN THE LAST 2.5 YEARS. BOTH TIMES, IT HAD TO BE TOWED TO THE DEALER WHERE THE DEALER FOUND THE FRONT DRIVER SIDE BRAKE HAD OVER HEATED AND LOCKED UP. THE LAST TIME, THE BRAKES BECAME SO HO…

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FRONT BRAKES ON 2003 CHRYSLER TOWN AND COUNTRY, WITH ONLY 67K MILES, LOCK UP FOR NO REASON DISABLING THE VEHICLE. THIS HAS HAPPENED TWICE IN THE LAST 2.5 YEARS. BOTH TIMES, IT HAD TO BE TOWED TO THE DEALER WHERE THE DEALER FOUND THE FRONT DRIVER SIDE BRAKE HAD OVER HEATED AND LOCKED UP. THE LAST TIME, THE BRAKES BECAME SO HOT THAT SMOKE WAS COMING FROM THE DRIVER SIDE BRAKE AS THE PAD WAS ON FIRE. EACH TIME DEALER HAS REPLACED FRONT ROTORS, BRAKE PADS, CALIPERS, AND A PARTIAL BRAKE LINE WITH SYSTEM FLUSHED. EACH TIME, WE WERE TOLD THEY REALLY HAD NO IDEA WHY THEY LOCKED UP. THEY SAID BEST GUESS WAS RUST IN THE SYSTEM. THIS IS A REAL SAFETY HAZARD AS THEY CAN LOCK UP AT ANYTIME AND AS WE HAVE SEEN, CATCH FIRE. *TR

NHTSA ODI #10345804

80,000 miles · Feb 19, 2008
Electrical SystemEngine And Engine CoolingEquipment

TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BRAKES SQUEAKED AND PULSATED WHEN DEPRESSED. ALL OF THE BRAKES AND ROTORS WERE REPLACED. THE AIR CONDITIONER COMPRESSOR MADE A GRATING AND SCRAPING SOUND AND WAS REPLACED, ALONG WITH THE ALTERNATOR. THE CONTACT WAS AFRAID TO REMOVE THE KEY FROM…

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TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BRAKES SQUEAKED AND PULSATED WHEN DEPRESSED. ALL OF THE BRAKES AND ROTORS WERE REPLACED. THE AIR CONDITIONER COMPRESSOR MADE A GRATING AND SCRAPING SOUND AND WAS REPLACED, ALONG WITH THE ALTERNATOR. THE CONTACT WAS AFRAID TO REMOVE THE KEY FROM THE IGNITION BECAUSE IT WOULD TAKE TEN MINUTES OF JIGGLING TO GET IT BACK IN AND START THE VEHICLE. THE VEHICLE WOULD MAKE A CLUNKING NOISE WHEN SHIFTING INTO GEAR. THE CYLINOID WAS REPLACED. THE GASKET AND SEAL ON THE WATER PUMP AND THE ACCESSORY BELT WERE REPLACED. THE CONTACT WAS INFORMED THAT THE WATER PUMP NEEDED TO BE REPLACED WITHIN SIX MONTHS. THE LIFTGATE WAS REPLACED AS WELL. THE FOLLOWING RECALLS WERE REFERENCED: NHTSA CAMPAIGN ID NUMBERS 03E053000 (FUEL SYSTEM, GASOLINE), 04V386000 (STEERING: HYDRAULIC POWER ASSIST HOSE, PIPING AND CONNECTIONS), 05V134000 (LATCHES:LOCKS:LINKAGES:HATCHBACK/LIFTGATE LOCK), AND 06E022000 (SERVICE BRAKES, HYDRAULIC). THE CURRENT AND FAILURE MILEAGES WERE 80,000. UPDATED 04-02-08 *BF THE WATER PUMP NEEDED TO BE REPLAED AFTER 1 YEAR AND 8 MONTHS. THE TRANSMISSION SOLENOID AND SEPERPENTIN BELT WERE REPLACED.

NHTSA ODI #10218545

81,000 miles · Jul 2, 2007
Service Brakes, Hydraulic

TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT ALL FOUR BRAKES ARE FAILING ON THE VEHICLE. THE VEHICLE MAKES SQUEAKING NOISES EACH TIME THE BRAKE PEDAL IS DEPRESSED. THE MECHANIC STATED THAT THE ROTORS WERE WARPED AND THE BRAKE PADS WERE WORN OUT. THE VEHICLE IS CURRENTLY AT THE SHOP BEING REPA…

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TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT ALL FOUR BRAKES ARE FAILING ON THE VEHICLE. THE VEHICLE MAKES SQUEAKING NOISES EACH TIME THE BRAKE PEDAL IS DEPRESSED. THE MECHANIC STATED THAT THE ROTORS WERE WARPED AND THE BRAKE PADS WERE WORN OUT. THE VEHICLE IS CURRENTLY AT THE SHOP BEING REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 81,000.

NHTSA ODI #10195168

66,591 miles · Jun 18, 2007
Service Brakes, Hydraulic

TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 60 MPH, THE FRONT WHEELS LOCKED UP AND THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SAFELY PULLED OVER AND WAS TOWED TO A LOCAL MECHANIC. THE MECHANIC DIAGNOSED THE CAUSE OF FAILURE AS A CRACKED BRAKE PISTON. THE CALIPER, BRAKE LINES, FRONT BRAKE ROTO…

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TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 60 MPH, THE FRONT WHEELS LOCKED UP AND THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SAFELY PULLED OVER AND WAS TOWED TO A LOCAL MECHANIC. THE MECHANIC DIAGNOSED THE CAUSE OF FAILURE AS A CRACKED BRAKE PISTON. THE CALIPER, BRAKE LINES, FRONT BRAKE ROTORS, AND FRONT BRAKE PADS WERE REPLACED. THE CONTACT HAS THE FAILED PARTS. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 67,000 AND FAILURE MILEAGE WAS 66,591.

NHTSA ODI #10193590

85,200 miles · Nov 24, 2006
Engine And Engine CoolingEquipmentService Brakes, Hydraulic

PURCHASED 2003 CHRYSLER TOWN AND COUNTRY IN JUNE OF 2004 AND HAVE NUMEROUS PROBLEMS. A/C HAS WENT OUT TWICE, BRAKES HAVE BEEN REPLACED TWICE, NOW VAN HAS LOST POWER AND THEY ARE REPLACING VALVE SPRINGS AND OTHER INTERNAL ENGINE PARTS. I HAVE HAD NOW RECALL NOTICES OR NOTIFICATIONS FROM DEALER. *JB

NHTSA ODI #10174167

6,000 miles · Feb 7, 2006
Service Brakes, Hydraulic

BRAKES (PADS AND ROTORS) WEAR OUT AT APPROXIMATELY 6 MONTHS. *NM

NHTSA ODI #10149645

25,000 miles · Sep 29, 2005
Electrical SystemPower TrainService Brakes, Hydraulic

DT: CONSUMER PURCHASED A NEW VEHICLE IN 2003 AND SINCE THEN THERE HAVE BEEN NUMEROUS PROBLEMS. OVER THE WEEKEND, WHILE DRIVING 45 MPH THE CONSUMER APPLIED BRAKE PRESSURE BECAUSE SHE WAS APPROACHING A RED LIGHT AND DISCOVERED THERE WERE NO BRAKES. THE BRAKES WERE MUSHY/LOOSE AND WENT TO THE FLOOR. THEY WERE NOT RESPONDING TO …

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DT: CONSUMER PURCHASED A NEW VEHICLE IN 2003 AND SINCE THEN THERE HAVE BEEN NUMEROUS PROBLEMS. OVER THE WEEKEND, WHILE DRIVING 45 MPH THE CONSUMER APPLIED BRAKE PRESSURE BECAUSE SHE WAS APPROACHING A RED LIGHT AND DISCOVERED THERE WERE NO BRAKES. THE BRAKES WERE MUSHY/LOOSE AND WENT TO THE FLOOR. THEY WERE NOT RESPONDING TO PRESSURE. THE CONSUMER PUMPED BRAKES IN UP AND DOWN MOTION AND THEY ACTIVATED, BUT WERE WEAK IN THEIR RESPONSE. THE CONSUMER WAS ABLE TO STOP JUST BARELY MISSING ANOTHER VEHICLE. CONSUMER DROVE VEHICLE ABOUT A MILE TO THE DEALERSHIP, WHO STATED THAT MASTER CYLINDER FAILED AND WOULD HAVE TO BE REPLACED. A NEW MASTER CYLINDER WAS ORDERED. HOWEVER, THE PARTS HAVE NOT YET ARRIVED. CONSUMER WISHED TO FILE A COMPLAINT AT THIS TIME EVEN THOUGH SHE DID NOT KNOW THE OUTCOME OF THIS REPAIRS. THIS WAS THE FIRST TIME THIS HAPPENED WITH THE BRAKES. *AK THE CONSUMER EXPERIENCED TRANSMISSION PROBLEMS SINCE THE VEHICLE WAS PURCHASED AND THE ALTERNATOR WAS REPLACED. *JB

NHTSA ODI #10135093

20,000 miles · Jan 28, 2005
Service Brakes, Hydraulic

I PURCHASED MY VECHICLE IN JULY OF 2003. IN AUGUST OF 2003 WITH ABOUT 20,000 MILES ON IT MY FRONT BRAKES HAD TO BE REPLACED. I THOUGHT BRAKES SHOULD LAST MUCH LONGET THAN THAT. THE DEALERSHIP REPLACED THE BRAKES FOR ME AND I CHOSE LESS EXPENSIVE ONES(180.00) NOT CHEAP. HE TOLD ME THEY WOULD SQUEAK. OK SO THEY SQUEAKED FOR M…

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I PURCHASED MY VECHICLE IN JULY OF 2003. IN AUGUST OF 2003 WITH ABOUT 20,000 MILES ON IT MY FRONT BRAKES HAD TO BE REPLACED. I THOUGHT BRAKES SHOULD LAST MUCH LONGET THAN THAT. THE DEALERSHIP REPLACED THE BRAKES FOR ME AND I CHOSE LESS EXPENSIVE ONES(180.00) NOT CHEAP. HE TOLD ME THEY WOULD SQUEAK. OK SO THEY SQUEAKED FOR MONTHS AND THIS PAST WEEK MY REAR BRAKES WENT BAD. I QUESTIONED THAT I HAVE NOT EVEN HAD THIS 1.5 YEARS AND HAVE HAD TO REPLACE BOTH FRONT AND REAR BRAKES(300.00). HE TOLD ME THEY DO NOT MAKE THEM LIKE THEY USED TO. I WOULD EXPECT THEM TO BE BETTER TODAY. I AM VERY DISSAPPOINTED IN THIS VAN. I WILL PROBABLY NEVER BUY A CHRYSLER AGAIN CONSIDERING I HAVE ALREADY SPENT 500.00 ON THE BRAKES.*AK

NHTSA ODI #10108156

1,360 miles · Nov 9, 2004
Service Brakes, Hydraulic

THE FRONT BRAKES WEAR OUT PREMATURELY. DEALERSHIP IS AWARE OF THE PROBLEM, AND THE PROBLEM HAS BEEN REPAIRED. *AK

NHTSA ODI #10099680

Mileage unknown · Oct 14, 2004
Service Brakes, Hydraulic

ABS BRAKE LIGHT IN DASH IS ON CONSTANTLY. BRAKES LOCK UP IN EMERGENCY STOPS WITH RESULTING SKID. ABS DOES NOT WORK AT ALL.*AK

NHTSA ODI #10095792

Official recalls

2

05V134000 · Latches/locks/linkages:hatchback/liftgate:lock

Apr 6, 2005

ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

PE04054 · Power Liftgate Latch

Opened Jul 30, 2004 · Closed Nov 22, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.