← New search

2003 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2003 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

About this comparison →

When problems were reported

Mileage at the reported incident

188 reports with mileage · 57 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports7 fire reports18 injury reports

Power Train complaints

28 reports
Clear category filter
58,200 miles · Jan 30, 2007
Power Train

TL* - THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TRANSMISSION SHIFTED WHEN ENGAGING THE SECOND GEAR, AND IT SLIPPED BACK INTO FIRST. THE VEHICLE JERKED HARSHLY EACH TIME TRYING TO SHIFT GEARS, IT EVENTUALLY SHIFTED GEARS. THE CONTACT WAS TOLD BY THE CUSTOMER CARE CENTER ON MORE THAN ONE …

Read full complaint

TL* - THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TRANSMISSION SHIFTED WHEN ENGAGING THE SECOND GEAR, AND IT SLIPPED BACK INTO FIRST. THE VEHICLE JERKED HARSHLY EACH TIME TRYING TO SHIFT GEARS, IT EVENTUALLY SHIFTED GEARS. THE CONTACT WAS TOLD BY THE CUSTOMER CARE CENTER ON MORE THAN ONE OCCASION THAT THEY WILL NOTIFY HIM WHEN THEY HAVE DIAGNOSED THE PROBLEM. THE CONTACT STATED THAT IT HAS BEEN FOUR YEARS THAT HE HAS BEEN TRYING TO HAVE THIS SAME PROBLEM REPAIRED. THE CONTACT WAS TOLD BY THE DEALERS ENGINEER THAT THE PROBLEM WAS IN THE COMPUTER SYSTEM. THE CONTACT STATED THAT THE TRANSMISSION HAS BEEN UNSUCCESSFULLY REPAIRED ON THREE DIFFERENT OCCASIONS.*AK UPDATED 02/22/07

NHTSA ODI #10181095

115,000 miles · Jan 25, 2007
Electrical SystemEquipmentFuel System, Gasoline

TL*- THE CONTACT OWNS A 2003 CHEVROLET TOWN AND COUNTRY. WHILE DRIVING AT 65 MPH THE VEHICLE STALLED. THE DEALER DIAGNOSED THE VEHICLE AND INSTALLED A TRANSMISSION CARRIER, BUT INDICATED THAT THE FUEL INJECTION PUMP COULD ALSO BE THE CAUSE OF THE FAILURE. THIS INCIDENT OCCURRED FOR THREE WEEKS AND CONTINUED TO OCCUR AFTER BEI…

Read full complaint

TL*- THE CONTACT OWNS A 2003 CHEVROLET TOWN AND COUNTRY. WHILE DRIVING AT 65 MPH THE VEHICLE STALLED. THE DEALER DIAGNOSED THE VEHICLE AND INSTALLED A TRANSMISSION CARRIER, BUT INDICATED THAT THE FUEL INJECTION PUMP COULD ALSO BE THE CAUSE OF THE FAILURE. THIS INCIDENT OCCURRED FOR THREE WEEKS AND CONTINUED TO OCCUR AFTER BEING REPAIRED. THE FAILURE OCCURRED WHEN THE VEHICLE WAS HOT OR COLD. THE CONTACT STATED THAT THERE WERE NO WARNING INDICATOR LIGHTS WHEN THE STALLING OCCURRED. HOWEVER, WHEN THE VEHICLE LOST POWER THE OIL LIGHT INDICATOR WAS LIT. THE CONTACT FELT UNSAFE DRIVING THE VEHICLE DUE TO THE FREQUENT STALLING INCIDENTS, INCLUDING ONE THAT OCCURRED AT 1 AM. UPDATED 2/22/2007 -NOW THE VEHICLE EXHIBITS A ROUGH START CONDITION. THE STEERING HAD BECOME VERY TIGHT AND MAKES NOISE. THE RADIO WILL NOT PLAY AND THE VEHICLE CUTS OFF WHEN IT IS ON. TRANSMISSION PROBLEMS. THE HORN WILL NOT SOUND. REAR WIPERS STOPPED WORKING. *NM

NHTSA ODI #10180713

84,000 miles · Dec 28, 2006
Power Train

CAR WAS IN DRIVE BUT WENT INTO REVERSE ON NUMEROUS OCCASIONS. ENGINE LIGHT CAME ON TOOK THE CAR IN TRANSMISSION, ENGINE , AND OTHER PARTS WAS FOUND OUT TO BE OK OR WAS REPLACED OR FIXED. TOOK CAR BACK OUT AND IT IS STILL GEARSHIFTING FROM DRIVE TO NEUTRAL TO REVERSE WHEN THE CONSOLE STATES THE CAR IS IN DRIVE. *NM

NHTSA ODI #10177231

Mileage unknown · Dec 20, 2006
Power Train

INTERMITTENT LOSS OF POWER ON ACCELERATION FROM STOP AND ON SHIFT FROM 1ST TO 2ND GEAR. *NM

NHTSA ODI #10176681

30,742 miles · Sep 25, 2006
Power Train

2003 (30,741 MILES) CHRYSLER TOWN & COUNTRY LOST POWER WITHOUT WARNING WHILE TRAVELING 30 MPH. *NM

NHTSA ODI #10169270

53,000 miles · Dec 30, 2005
Latches/locks/linkagesPower Train

DT: THE CONTACT STATED THERE WAS NHTSA RECALL CAMPAIGN 05V134000 CONCERNING THE LATCHES, LOCKS, AND LINKAGES. HOWEVER, THE RECALL DID NOT CORRECT THE PROBLEM. THE VEHICLE HAD THE SAME PROBLEMS AGAIN. THE DEALER HAS BEEN CONTACTED, BUT REFUSED TO OFFER ANOTHER FREE REMEDY. ALSO , THE CONTACT HAD AN ONGOING PROBLEM WITH THE A…

Read full complaint

DT: THE CONTACT STATED THERE WAS NHTSA RECALL CAMPAIGN 05V134000 CONCERNING THE LATCHES, LOCKS, AND LINKAGES. HOWEVER, THE RECALL DID NOT CORRECT THE PROBLEM. THE VEHICLE HAD THE SAME PROBLEMS AGAIN. THE DEALER HAS BEEN CONTACTED, BUT REFUSED TO OFFER ANOTHER FREE REMEDY. ALSO , THE CONTACT HAD AN ONGOING PROBLEM WITH THE AUTOMATIC TRANSMISSION. IT SHIFTED IN AND OUT OF GEAR WHILE DRIVING. THE DEALERSHIP REPLACED THE TRANSAXLE ASSEMBLY AND THE TORQUE CONVERTER UNDER WARRANTY, BUT THIS DID NOT SOLVE THE PROBLEM. THE MANUFACTURER MADE ARRANGEMENTS FOR AN INSPECTOR TO SEE THE VEHICLE IN AN ATTEMPT TO DETERMINE THE SOURCE OF THE TRANSMISSION PROBLEM.*AK

NHTSA ODI #10146565

25,000 miles · Dec 8, 2005
Power Train

WE HAVE A 2003 CHRYSLER TOWN AND COUNTRY LXI. FOR OVER A YEAR NOW, WE HAVE HAD PROBLEMS WITH THE TRANSMISSION SLIPPING AND JERKING. WE HAVE TAKEN THE VAN IN ON NUMEROUS OCCASIONS BUT HAVE NOT HAD THE PROBLEM FIXED. WE SUPPOSEDLY HAVE TWO FILES OPEN WITH CHRYSLER AND HAVE BEEN PROMISED FOR A MONTH NOW TO BE CONTACTED BY A CHRYSLE…

Read full complaint

WE HAVE A 2003 CHRYSLER TOWN AND COUNTRY LXI. FOR OVER A YEAR NOW, WE HAVE HAD PROBLEMS WITH THE TRANSMISSION SLIPPING AND JERKING. WE HAVE TAKEN THE VAN IN ON NUMEROUS OCCASIONS BUT HAVE NOT HAD THE PROBLEM FIXED. WE SUPPOSEDLY HAVE TWO FILES OPEN WITH CHRYSLER AND HAVE BEEN PROMISED FOR A MONTH NOW TO BE CONTACTED BY A CHRYSLER REPRESENTATIVE. THE DEALER HAS NO IDEA OF WHAT IS WRONG OR EVEN HOW TO SOLVE THE PROBLEM. MY CONCERN IS THAT I WILL BE TRYING TO MERGE INTO TRAFFIC OR START A TURN OR SOMETHING AND THE TRANSMISSION NOT WORK PROPERLY CAUSING AN ACCIDENT. *JB

NHTSA ODI #10144733

25,000 miles · Sep 29, 2005
Electrical SystemPower TrainService Brakes, Hydraulic

DT: CONSUMER PURCHASED A NEW VEHICLE IN 2003 AND SINCE THEN THERE HAVE BEEN NUMEROUS PROBLEMS. OVER THE WEEKEND, WHILE DRIVING 45 MPH THE CONSUMER APPLIED BRAKE PRESSURE BECAUSE SHE WAS APPROACHING A RED LIGHT AND DISCOVERED THERE WERE NO BRAKES. THE BRAKES WERE MUSHY/LOOSE AND WENT TO THE FLOOR. THEY WERE NOT RESPONDING TO …

Read full complaint

DT: CONSUMER PURCHASED A NEW VEHICLE IN 2003 AND SINCE THEN THERE HAVE BEEN NUMEROUS PROBLEMS. OVER THE WEEKEND, WHILE DRIVING 45 MPH THE CONSUMER APPLIED BRAKE PRESSURE BECAUSE SHE WAS APPROACHING A RED LIGHT AND DISCOVERED THERE WERE NO BRAKES. THE BRAKES WERE MUSHY/LOOSE AND WENT TO THE FLOOR. THEY WERE NOT RESPONDING TO PRESSURE. THE CONSUMER PUMPED BRAKES IN UP AND DOWN MOTION AND THEY ACTIVATED, BUT WERE WEAK IN THEIR RESPONSE. THE CONSUMER WAS ABLE TO STOP JUST BARELY MISSING ANOTHER VEHICLE. CONSUMER DROVE VEHICLE ABOUT A MILE TO THE DEALERSHIP, WHO STATED THAT MASTER CYLINDER FAILED AND WOULD HAVE TO BE REPLACED. A NEW MASTER CYLINDER WAS ORDERED. HOWEVER, THE PARTS HAVE NOT YET ARRIVED. CONSUMER WISHED TO FILE A COMPLAINT AT THIS TIME EVEN THOUGH SHE DID NOT KNOW THE OUTCOME OF THIS REPAIRS. THIS WAS THE FIRST TIME THIS HAPPENED WITH THE BRAKES. *AK THE CONSUMER EXPERIENCED TRANSMISSION PROBLEMS SINCE THE VEHICLE WAS PURCHASED AND THE ALTERNATOR WAS REPLACED. *JB

NHTSA ODI #10135093

22,000 miles · May 14, 2005
Power TrainService Brakes, Air

I PURCHASED MY VAN IN AUGUST OF 2003. I NOTICED THE BRAKES WERE SQUEAKING AND TOOK IT TO THE DEALER TO HAVE THEM CHECKED OUT. I WAS TOLD THAT MY FRONT BRACKES HAD 15-20% OF THE PAD LEFT AND THAT THEY SHOULD BE REPLACED AND THE ROTARS TURNED .TTHE VEHICLE HAS ONLY 22,000 MILES ON IT. IT SEEMS TO ME THAT BRAKES SHOULD LAST LONGE…

Read full complaint

I PURCHASED MY VAN IN AUGUST OF 2003. I NOTICED THE BRAKES WERE SQUEAKING AND TOOK IT TO THE DEALER TO HAVE THEM CHECKED OUT. I WAS TOLD THAT MY FRONT BRACKES HAD 15-20% OF THE PAD LEFT AND THAT THEY SHOULD BE REPLACED AND THE ROTARS TURNED .TTHE VEHICLE HAS ONLY 22,000 MILES ON IT. IT SEEMS TO ME THAT BRAKES SHOULD LAST LONGER THAN 22,000 MILES.I WAS TOLD I MUST DO ALLOT OF "CITY DRIVING" I AM NOW EXPERIENCING "ROUGH,DELAYED SHIFTING AT ABOUT 15 MPH. HESITATION, CLUNK. THE TRANSMISSION HAS "SLIPPED" OUT OF GEAR WHILE DRIVING AND ALSO ROUGH DOWNSHIFTING. I CERTAINLY EXPECTED A BETTER QUALITY MANUFACTURED VEHIICLE THAN WHAT I HAVE EXPERIENCED SO FAR. I DOUBT I WILL EVER PURCHASE ANOTHER VEHICLE FROM CHRYSLER!!.

NHTSA ODI #10120906

Mileage unknown · Mar 7, 2005
EquipmentPower TrainSteering

PROBLEMS WITH A/C AND HEATING SYSTEM, POWER STEERING AND TRANSMISSION ON 2003 CHRYSLER TOWN AND COUNTRY MINIVAN. *BF THE CONSUMER STATED THERE WAS A RECALL REGARDING THE POWER STEERING SYSTEM WHICH WAS NOT CORRECTED WHEN THE CONSUMER FIRST TOOK THE VEHICLE TO THE DEALER. AFTER THE VEHICLE WAS RETURNED TO THE DEALERSHIP FOR A …

Read full complaint

PROBLEMS WITH A/C AND HEATING SYSTEM, POWER STEERING AND TRANSMISSION ON 2003 CHRYSLER TOWN AND COUNTRY MINIVAN. *BF THE CONSUMER STATED THERE WAS A RECALL REGARDING THE POWER STEERING SYSTEM WHICH WAS NOT CORRECTED WHEN THE CONSUMER FIRST TOOK THE VEHICLE TO THE DEALER. AFTER THE VEHICLE WAS RETURNED TO THE DEALERSHIP FOR A THIRD TIME FOR THE POWER STEERING, THE CONSUMER WAS TOLD BY THE DEALER THEY WERE UNABLE TO MAKE THE REPAIRS AND THAT CHRYSLER TECHNICAL GROUP HAD BEEN CONTACTED TO AID IN DIAGNOSING THE PROBLEM. THE CONSUMER WAS TOLD A SPECIAL PART FOR THE A/C WAS NEEDED AND IT WOULD TAKE A COUPLE OF DAYS. WHEN THE CONSUMER WENT TO PICK UP T HE VEHICLE ON THE FOURTH OCCASION, THE A/C POWER STEERING AND TRANSMISSION STILL WAS NOT REPAIRED. *JB

NHTSA ODI #10115051

Official recalls

2

05V134000 · Latches/locks/linkages:hatchback/liftgate:lock

Apr 6, 2005

ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

PE04054 · Power Liftgate Latch

Opened Jul 30, 2004 · Closed Nov 22, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.