NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
12 reportsClear category filter26,000 miles · Jul 21, 2003
Electrical SystemPower TrainService Brakes, Hydraulic
ABS BRAKES FAILED AND VAN WOULD NOT STOP. A ON GOING PROBLEM THAT STARTED IN 1995 AND STILL CONTINUES TO THE PRESENT 2003. DEALERSHIP HAS HAD VECHICLE TO REPAIR PROBLEM EVERYYEAR UNTIL 2000. MY ABS BAKE LIGHT STILL COMES ON AND I HAVE HAD 10-TEN COMPLETE BRAKE JOBS DONE TO MY VAN. THE DEALERSHIP HAS HAD MY VAN FOR ALMOST 2 Y…
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ABS BRAKES FAILED AND VAN WOULD NOT STOP. A ON GOING PROBLEM THAT STARTED IN 1995 AND STILL CONTINUES TO THE PRESENT 2003. DEALERSHIP HAS HAD VECHICLE TO REPAIR PROBLEM EVERYYEAR UNTIL 2000. MY ABS BAKE LIGHT STILL COMES ON AND I HAVE HAD 10-TEN COMPLETE BRAKE JOBS DONE TO MY VAN. THE DEALERSHIP HAS HAD MY VAN FOR ALMOST 2 YEARS FOR REPAIR AND WE COULD NOT USE IT. I NEED HELP BRAKES ARE FAILING AGAIN AND JUST AFTER 5000 MILES. I CAN NOT GET ANYONE TO TAKE MY VAN IN ON TRADE FOR ANOTHER VECHICLE. I NEED HELP SO NO ONE WILL BE SERIOUSLY INJURED. WE HAVE HAD TO MANY NEAR MISSES WITH THE BRAKES FAILING. THANK YOU ROBERT PHELPS. *AK
NHTSA ODI #10028688
Mileage unknown · Jan 25, 2001
Electrical SystemFire
WHILE DRIVING, SMOKE CAME OUT OF THE ENGINE COMPARTMENT, DEALER STATED THAT WHEN THE MANUFACTURER ASSEMBLED THE WIRING HARNESS, ALL FUSIBLE LINKS WERE TAPED TOGETHER, CAUSING IT TO GET HOT AND MELT, THE HEAT GENERATED THE PLASTIC TO CATCH FIRE AND BURN ALL OF THE WIRES. *SLC
NHTSA ODI #559184
Mileage unknown · Jan 11, 2001
Electrical SystemService Brakes, Hydraulic
BRAKE AND ABS LIGHT WOULD STAY ON, AND IT WAS HARD TO PRESS BRAKE PEDAL. TOOK VEHICLE TO DEALER AND HE REPLACED ABS PUMP ON DECEMBER 22, 2000. ABS PUMP WENT OUT AGAIN, AND IT WAS REPLACED, ON 24TH, THEN RELAY WENT OUT. ALSO, BATTERY DIED.*AK
NHTSA ODI #878030
Mileage unknown · Dec 1, 2000
Electrical System
VEHICLE DIED OUT FOR NO REASON. CONSUMER NOTICED AROUND CELLULAR POLES WHEN IT SHUT DOWN. VEHICLE STARTED TO BACK UP IN NEUTRAL. VEHICLE VIBRATED AT ANY SPEED. *AK
NHTSA ODI #875851
Mileage unknown · Sep 13, 2000
Electrical SystemEquipmentFuel System, Gasoline
CONSUMER EXPERIENCED BRAKE FAILURE, RUNNING THROUGH A STOP SIGN, DEALER INFORMED THAT THE ENTIRE BRAKE SYSTEM NEEDED TO BE REPLACED. *SLC
NHTSA ODI #555380
Mileage unknown · Aug 12, 1999
Electrical SystemService Brakes, Air
BRAKES FAILED IN WINTER/DEALER KEPT VEHICLE 3 WEEKS!IN APRIL, I WAS DRIVING, BRAKES WENT OUT/TOWED TO DEALERSHIP/NO PROBLEM FOUND/I PICKED UP VEHICLE ,DROVE HOME AND WENT TO STOP,NO BRAKES!AVOIDED NEAR-COLLISION BY LUCK!WENT BACK TO DEALER/ABS AND BRAKE LIGHTS ON /THE PUMP WAS OUT,FOR THE 3RD TIME!DEALER KEPT CAR 10 DAYS/SUPPOSE…
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BRAKES FAILED IN WINTER/DEALER KEPT VEHICLE 3 WEEKS!IN APRIL, I WAS DRIVING, BRAKES WENT OUT/TOWED TO DEALERSHIP/NO PROBLEM FOUND/I PICKED UP VEHICLE ,DROVE HOME AND WENT TO STOP,NO BRAKES!AVOIDED NEAR-COLLISION BY LUCK!WENT BACK TO DEALER/ABS AND BRAKE LIGHTS ON /THE PUMP WAS OUT,FOR THE 3RD TIME!DEALER KEPT CAR 10 DAYS/SUPPOSEDLY FIXED!WIFE WILL NOT DRIVE CAR/WILL NOT ALLOW KIDS TO DRIVE IT!NOW CAR IS LOSING ELECTRICAL POWER!BROUGHT IT TO DEALER/CAN'T FIND ANY PROBLEM!BETWEEN DYING OUT AND SUDDEN BRAKE LOSS/WE ARE UNABLE TO DRIVE OR SELL THE CAR,FOR FEAR OF SOMEONE GETTING INJURED OR DYING!CHRYSLER MADE NOTE OF IT!MAYBE SOMEONE HAS TO GET KILLED BEFORE ANYTHING CAN BE DONE!I
NHTSA ODI #709925
Mileage unknown · Feb 4, 1999
Electrical SystemEngine And Engine Cooling
THE FUSABLE LINKS WERE TIGHTLY BUNDLED NEAR DRIVER SIDE SHOCK TOWER. THE COOLING FAN MOTOR SIEZED. THE ENGINE DID NOT OVERHEAT DUE TO OPERATION AT HIGHWAY SPEED . THE FUSEABLE LINK IN THE CENTER OF THE TIGHT BUNDLE BURNED, CAUSING MOST OF THE OTHERS TO ALSO BURN.THIS BUNDLE WAS ALSO ATOP THE MAIN WIRING HARNES, CAUSING IT TO STA…
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THE FUSABLE LINKS WERE TIGHTLY BUNDLED NEAR DRIVER SIDE SHOCK TOWER. THE COOLING FAN MOTOR SIEZED. THE ENGINE DID NOT OVERHEAT DUE TO OPERATION AT HIGHWAY SPEED . THE FUSEABLE LINK IN THE CENTER OF THE TIGHT BUNDLE BURNED, CAUSING MOST OF THE OTHERS TO ALSO BURN.THIS BUNDLE WAS ALSO ATOP THE MAIN WIRING HARNES, CAUSING IT TO START TO BURN. SMELLING SOMETHING HOT, I PULLED OVER AND OPENED THE HOOD TO FIND A SMALL ELECTRICAL FIRE. BEING A FIREFIGHTER I QUICKLY DISCONECTED THE NEGATIVE BATTERY CABLE CAUSING THE FIRE TO GO OUT. THE FUASBLE LINKS WERE TIGHTLY BUNDLED AT THE FACTORY. THIS IS A DANGEROUS SITUATION THAT IS SIMPLE TO FIX, BY CUTTING THE BUNDLE AND SLIGHTLY SPACING THE FUSABLE LINKS OUT. *AK
NHTSA ODI #702950
Mileage unknown · Aug 18, 1997
Electrical SystemEngine And Engine CoolingService Brakes, HydraulicFire
THROTTLE CABLE FROZE DUE TO ITS LOCATION NEAR ENGINE, AND TOUCHING THE HOT ENGINE. IN ADDITION, WIRES OVERHEATED, RESULTING IN A FIRE. REAR ABS BRAKES/OVERHEATED ENGINE AND RADIATOR WERE REPLACED ALSO. *AK
NHTSA ODI #522686
Mileage unknown · Aug 15, 1997
Electrical SystemEngine And Engine CoolingService Brakes, Hydraulic
THROTTLE CABLE FROZE IN OPEN POSITION, CAUSING VEHICLE TO ACCELERATE./LOSS OF CONTROL. ALSO, FRONT/REAR ABS BRAKES FAILED PRIOR TO/AFTER RECALL REPAIRS. IN ADDITION, ENGINE OVERHEATED, CAUSING RADIATOR TO FAIL AND WIRING TO BURN. *AK
NHTSA ODI #522656
Mileage unknown · Jul 25, 1996
Electrical SystemFire
ELECTRICAL WIRE HARNESS UNDE RTHE HOOD CAUGHT ON FIRE. *AK
NHTSA ODI #506727
Official recalls
8Oct 12, 2000
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH 2-SPOKE LUXURY WHEELS MANUFACTURED JULY 1992 THROUGH JUNE 1993; OR EQUIPPED WITH 4-SPOKE SPORT WHEELS MANUFACTURED FROM JULY 1992 THROUGH SEPTEMBER 1993. THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Consequence & remedy
Consequence: IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
Remedy: DEALERS WILL INSPECT THE STEERING WHEEL FOR CRACKS AND ANY WHEELS WITH CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
Sep 2, 1999
VEHICLE DESCRIPTION: MINI VANS. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Consequence & remedy
Consequence: PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
Remedy: DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
Jul 16, 1999
VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.
Consequence & remedy
Consequence: THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.
May 6, 1999
VEHICLE DESCRIPTION: MINI VANS. THE WIRING THAT INITIATES THE DRIVER AND/OR PASSENGER AIR BAG COULD ELECTRICALLY SHORT CIRCUIT TO GROUND. A SHORT CIRCUIT TO GROUND THAT EXISTS IMMEDIATELY AFTER TURNING THE IGNITION KEY TO THE "ON" OR "START" POSITION CAN CAUSE THE AIR BAG(S) TO INADVERTENTLY DEPLOY.
Consequence & remedy
Consequence: INADVERTENT AIR BAG DEPLOYMENT CAN INJURE A FRONT SEAT OCCUPANT.
Remedy: DEALERS WILL PERFORM AN ELECTRONIC DIAGNOSTIC CHECK. ANY SHORT CIRCUITS IDENTIFIED IN EITHER THE DRIVER'S OR PASSENGER SIDE AIR BAG INITIATOR WIRE CIRCUIT WILL BE REPAIRED.
Sep 9, 1997
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.
Sep 9, 1997
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE ANCHOR HOOK RETAINING CLIP WITH A REVISED PROFILE CLIP AND A COVER PLATE.
Jun 13, 1996
THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy: DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. ALSO THE WARRANTY ON ALL ABS COMPONENTS WILL BE EXTENDED TO 10 YEARS OR 100,000 MILES (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). OWNERS WILL ALSO BE REIMBURSED FOR PREVIOUS ABS COMPONENT REPAIR COSTS.
Jun 4, 1993
THE 15 INCH WHEELS HAVE MALFORMED LUG NUT SEAT CONFIGURATION WHICH CAUSES POOR NUT-TO-WHEEL CONTACT AND CENTERING OF THE WHEEL DURING INSTALLATION.
Consequence & remedy
Consequence: POOR NUT-TO-WHEEL CONTACT DURING INSTALLATION CAN LEAD TOPOSSIBLE LOSS OF A WHEEL, RESULTING IN LOSS OF VEHICLE CONTROL AND AN ACCIDENT.
Remedy: THE ROAD AND SPARE WHEELS WITH THE MALFORMED LUG NUT SEAT CONFIGURATION WILL BE REPLACED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
12DP03002 · Steering Column Separation
Opened May 7, 2003 · Closed Jul 22, 2003
Status: closed (inferred from source dates) · Steering:column
MR. LARRY A. SACKEY SUBMITTED A PETITION TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY LETTER DATED APRIL 18, 2003, REQUESTING THAT NHTSAFURTHER INVESTIGATE THE DEFECTIVE COLLAPSIBLE STEERING SHAFT SYSTEM ON 1987-1995 VEHICLES MANUFACTURED BY THE DAIMLERCHRYSLER CORPORATION.IN PART BECAUSE OF 49 CFR ? 30120(G), NHTSA HAS DECIDED TO LIMIT THE SCOPE OF THE PETITION VEHICLES TO 1993-1995 MODELS, EXCLUDING THE 1993 JEEP GRAND CHEROKEE AND 1994-1995 DODGE RAM SERIES TRUCKS THAT WERE RECALLED (93V210 & 96V230) FOR STEERING COLUMN FAILURE.IF THE ANALYSIS OF THESE VEHICLES HAD IDENTIFIED A POTENTIAL PROBLEM, THE SCOPE COULD HAVE BEEN EXPANDED IN AN INVESTIGATION.A REVIEW OF ODI'S DATA BASE SHOWS NO RECENT COMPLAINTS AND A LACK OF A COMPLAINT TREND CONCERNING THE SUBJECT ISSUE ON THE SUBJECT VEHICLES AS A WHOLE OR BY INDIVIDUAL MODELS.THEREFORE, THE PETITION IS DENIED.FOR DETAILS, SEE FEDERAL REGISTER NOTICE VOLUME 68, NO. 130, JULY 8, 2003.
RQ00011 · Steering Wheel Separation
Opened May 1, 2000 · Closed Apr 1, 2002
Status: closed (inferred from source dates) · Steering
There is no summary currently available
Additional source detail variants (2)
Steering
There is no summary currently available
Steering
There is no summary currently available
EA97020 · Front Windshield Wiper
Opened Sep 30, 1997 · Closed Jul 27, 1999
Status: closed (inferred from source dates) · Visibility
ALLEGED FAILURES OF WINDSHIELD WIPER SYSTEMS
EA97005 · Safety Belt Anchorage Failures
Opened Apr 10, 1997 · Closed Dec 23, 1997
Status: closed (inferred from source dates) · Seat Belts:front:anchorage
There is no summary currently available
PE97013 · Windshield Wiper Failure
Opened Apr 2, 1997 · Closed Sep 30, 1997
Status: closed (inferred from source dates) · Visibility
ALLEGED WINDSHIELD WIPERS FAIL WHILE IN USE
DP97001 · Windshield Wiper Failure
Opened Mar 12, 1997 · Closed Apr 2, 1997
Status: closed (inferred from source dates) · Visibility
CFAS PETITIONED THE AGENCY TO CONDUCT A DEFECT INVESTIGATION ON WINDSHIELD WIPER FAILURE ON 1989 AND LATER CHRYSLER MODELS WHICH SHOULD INCLUDE, BUT NOT LIMITED TO SPIRIT/ACCLAIM: DYNASTY/NEW YORKER/LANDAU; LANCE/LEBARON; SHADOW/SUNDANCE; CARAVAN/VOYAGER.HOWEVER, BASED ON ODI'S COMPLAINT RECORDS, ONLY CERTAIN MINIVANS WILL BE INVESTIGATED
EA96027 · Alleged Rear Liftgate Support Failure
Opened Oct 31, 1996 · Closed May 16, 1997
Status: closed (inferred from source dates) · Structure
THE RETAINER BOLT OF THE REAR LIFTGATE SUPPORT CYLINDERS MAY SHEAR RESULTING IN SUDDEN COLLAPSE OF THE REAR HATCH DOOR.
PE96035 · Alleged Rear Liftgate Support Failure
Opened May 6, 1996 · Closed Oct 31, 1996
Status: closed (inferred from source dates) · Structure
THE RETAINER BOLT OF THE REAR LIFT GATE SUPPORT CYLINDERS MAY SHEER RESULTING IN THE SUDDEN COLLAPSE OF THE REAR HATCH DOOR.
PE96008 · Safety Blt Latch Operation
Opened Jan 25, 1996 · Closed Jun 28, 1996
Status: closed (inferred from source dates) · Seat Belts
There is no summary currently available
EA94028 · Abs Braking System Fails
Opened Jul 29, 1994 · Closed Jun 24, 1996
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
PE94024 · Abs Braking System Fails
Opened Mar 7, 1994 · Closed Jul 29, 1994
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
EA94005 · Liftgate Latches
Opened Jan 31, 1994 · Closed Oct 25, 1995
Status: closed (inferred from source dates) · Structure
LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIVANS TOOK THE FORM OF STATIC AND DYNAMIC CRASH TESTING, ENGINEERING EVALUATIONS, COMPLAINT AND FIELD ANALYSES, AND REAL WORLD DATA ANALYSES.A TECHNICAL REPORT DISCUSSING THESE ANALYSES CAN BE FOUND IN THE ENGINEERING ANALYSIS TECHNICAL REPORT IN THE PUBLIC VIEWING FILE.CHRYSLER HAS ADVISED NHTSA THAT IT WILL CONDUCT A CAMPAIGN TO REPLACE THE LATCHES ON ALL THE SUBJECT VEHICLES.THE CHRYSLER CAMPAIGN WILL CONSIST OF NOTIFICATION LETTERS TO ALL OWNERS; FREE REPLACEMENT OF ALL LATCHES WITH STRONGER, SAFER LATCHES REGARDLESS OF THE AGE OF THE MINIVANS; NATIONAL ADVERTISING TO PROMOTE CUSTOMER AWARENESS OF THE CAMPAIGN; QUARTERLY REPORTS REGARDING CAMPAIGN COMPLETION RATES; AS WELL AS ADDITIONAL MEASURES TO ENSURE A HIGH COMPLETION RATE, ABOVE AND BEYOND THE ACTIONS THAT NORMALLY WOULD BE TAKEN IN A FORMAL SAFETY RECALL.THESE INCLUDE FOLLOW UP WRITTEN AND TELEPHONIC NOTIFICATIONS TO OWNERS WHO DO NOT BRING THEIR VEHICLES IN FOR CORRECTIVE ACTION.NHTSA FIRMLY BELIEVES THAT THE CRASH PERFORMANCE OF THE LATCHES ON THESE MINIVANS RAISES SERIOUS SAFETY CONCERNS, AND THAT THE CAMPAIGN ADDRESSES THESE CONCERNS.THE CHRYSLER CORRECTIVE ACTION WILL INCREASE THE STRENGTH OF THE LIFTGATE LATCHES AND DECREASE THE POTENTIAL FOR INERTIAL UNLATCHING, THEREBY REDUCING THE RISK OF CRASH-RELATED OPENINGS OF THE LIFTGATE AND POSSIBLE OCCUPANT EJECTION THROUGH THE LIFTGATE OPENING.OWNERS OF CHRYSLER MINIVANS WILL GET A STRONGER, SAFER LATCH FREE OF CHARGE AT THE EARLIEST POSSIBLE TIME, WITHOUT THE NEED FOR FURTHER TECHNICAL INVESTIGATION AND COMPLEX AND TIME-CONSUMING LITIGATION WITH AN UNCERTAIN OUTCOME.BASED ON THE ABOVE, ODI IS CLOSING THIS INVESTIGATION.
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