NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
135 reportsMileage unknown · Sep 9, 2009
Engine And Engine Cooling
THE SERPENTINE BELT FALLS OFF OF MY 1992 CHRYSLER TOWN AND COUNTRY WHENEVER I GO THROUGH A PUDDLE... NO MATTER HOW FAST OR SLOW I GO. WHEN THE BELT COMES OFF EVERYTHING GOES, INCLUDING THE POWERSTEERING-NOT A GOOD THING WHEN ITS RAINING AND THE ROADS ARE ALREADY SLICK. I CALLED MY LOCAL CHRYSLER DEALER AND WAS TOLD THAT THOUGH…
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THE SERPENTINE BELT FALLS OFF OF MY 1992 CHRYSLER TOWN AND COUNTRY WHENEVER I GO THROUGH A PUDDLE... NO MATTER HOW FAST OR SLOW I GO. WHEN THE BELT COMES OFF EVERYTHING GOES, INCLUDING THE POWERSTEERING-NOT A GOOD THING WHEN ITS RAINING AND THE ROADS ARE ALREADY SLICK. I CALLED MY LOCAL CHRYSLER DEALER AND WAS TOLD THAT THOUGH THERE IS A FIX FOR NEWER VEHICLES THEY DON'T MAKE ONE FOR MINE. I'VE TRIED REPLACING THE BELT, THE PULLEYS, THE TENSIONER, AND NOTHING HELPS. *TR
NHTSA ODI #10283413
149,000 miles · May 28, 2009
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 1992 CHRYSLER TOWN AND COUNTRY. THE CONTACT IS EXPERIENCING FAILURE WITH THE BENDIX-10 ANTILOCK BRAKE SYSTEM ON HIS VEHICLE. IN 1997, HIS VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE PUMP MOTOR ASSEMBLY WAS GIVEN A LIFETIME WARRANTY AT THA…
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TL*THE CONTACT OWNS A 1992 CHRYSLER TOWN AND COUNTRY. THE CONTACT IS EXPERIENCING FAILURE WITH THE BENDIX-10 ANTILOCK BRAKE SYSTEM ON HIS VEHICLE. IN 1997, HIS VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE PUMP MOTOR ASSEMBLY WAS GIVEN A LIFETIME WARRANTY AT THAT TIME. THE FAILURES HAVE RESURFACED AND CHRYSLER STATED THAT THE BRAKES WERE PREVIOUSLY REPLACED AND THERE WAS NO LIFETIME WARRANTY; THEREFORE, THEY WOULD NOT RE-HONOR THE RECALL. THE FAILURE MILEAGE WAS 149,000.
NHTSA ODI #10270190
219,000 miles · Feb 20, 2008
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 1992 CHRYSLER TOWN AND COUNTRY. THE ABS LIGHT ILLUMINATED. THE BRAKES BECAME VERY STIFF AND THE BRAKE PEDAL HAD TO BE DEPRESSED DOWN TO THE FLOOR. THE VEHICLE WAS REPAIRED, BUT, IMMEDIATELY AFTERWARDS, THE ABS LIGHT ILLUMINATED AGAIN. THE BRAKES WERE WORKING PROPERLY. IN MAY OF 2007, THE BRAKES BECAME …
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TL*THE CONTACT OWNS A 1992 CHRYSLER TOWN AND COUNTRY. THE ABS LIGHT ILLUMINATED. THE BRAKES BECAME VERY STIFF AND THE BRAKE PEDAL HAD TO BE DEPRESSED DOWN TO THE FLOOR. THE VEHICLE WAS REPAIRED, BUT, IMMEDIATELY AFTERWARDS, THE ABS LIGHT ILLUMINATED AGAIN. THE BRAKES WERE WORKING PROPERLY. IN MAY OF 2007, THE BRAKES BECAME DIFFICULT TO DEPRESS AGAIN, WHICH MADE IT NEARLY IMPOSSIBLE TO STOP THE VEHICLE. NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES:HYDRAULIC: ANTILOCK) WAS REFERENCED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 230,000 AND FAILURE MILEAGE WAS 219,000.
NHTSA ODI #10218631
92,288 miles · Mar 11, 2007
Service Brakes, Hydraulic
I OWN A 1992 CHRYSLER WITH ANTI-LOCK BRAKES COVERED BY NHTSA CAMPAIGN ID 96V099000. IT HAS 93,000 MILES & CHRYSLER HAS REFUSED TO PAY FOR COVERED REPAIRS UNDER THE ABOVE LISTED CAMPAIGN. THE VEHICLE HAS BEEN OUT OF SERVICE NUMEROUS TIMES FOR BRAKE PROBLEMS & THEY HAVE REFUSED TO COVER THE LAST REPAIR FOR APPROX $500. ACCORDING T…
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I OWN A 1992 CHRYSLER WITH ANTI-LOCK BRAKES COVERED BY NHTSA CAMPAIGN ID 96V099000. IT HAS 93,000 MILES & CHRYSLER HAS REFUSED TO PAY FOR COVERED REPAIRS UNDER THE ABOVE LISTED CAMPAIGN. THE VEHICLE HAS BEEN OUT OF SERVICE NUMEROUS TIMES FOR BRAKE PROBLEMS & THEY HAVE REFUSED TO COVER THE LAST REPAIR FOR APPROX $500. ACCORDING TO YOUR ODI LISTING, ALL ABS COMPONENTS ARE COVERED TO 100,000 MILES. THE SERVICING DEALER HAS TOLD ME & THE CHRYSLER CONSUMER REPRESENTATIVE THAT THE REPAIR SHOULD BE COVERED & WAS COVERED BY THEM AT ONE TIME, BUT THEY HAVE REFUSED TO COVER THE REPLACEMENT OF THE ABS ACTUATOR ON MY VEHICLE. THE CHRYSLER REF# FOR MY INQUIRY TO THEM IS 15951884. *JB
NHTSA ODI #10184733
192,450 miles · Oct 16, 2006
Service Brakes, Hydraulic
THE ABS ON MY 1992 CHRYSLER TOWN & COUNTRY FAILED AUGUST 2006. OUR MECHANIC ADVISED MY HUSBAND THAT THE ABS PUMP MOTOR ASSEMBLY AND BRAKE ACTUATOR PISTON ASSEMBLY HAD FAILED, BUT THAT HE BELIEVED THAT THE ABS ON THE VEHICLE WAS COVERED BY A LIFETIME WARRANTY DUE TO A RECALL. HOWEVER, CHRYSLER AT FIRST LIED TO US THAT THERE WAS…
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THE ABS ON MY 1992 CHRYSLER TOWN & COUNTRY FAILED AUGUST 2006. OUR MECHANIC ADVISED MY HUSBAND THAT THE ABS PUMP MOTOR ASSEMBLY AND BRAKE ACTUATOR PISTON ASSEMBLY HAD FAILED, BUT THAT HE BELIEVED THAT THE ABS ON THE VEHICLE WAS COVERED BY A LIFETIME WARRANTY DUE TO A RECALL. HOWEVER, CHRYSLER AT FIRST LIED TO US THAT THERE WAS NO RECALL. AFTER PAYING OVER A $1,000 TO HAVE THE REPAIR DONE, THE PARTS FAILED A SECOND TIME. THIS TIME, MY HUSBAND WENT TO THE NHTSA WEBSITE AND FOUND THAT THERE WAS IN FACT A RECALL~96V099000~ FOR THIS PROBLEM. HE CALLED DAIMLER-CHRYSLER TODAY AT 1-800-853-1403. HE WAS TOLD THIS TIME THAT 'YES, THERE WAS A RECALL, BUT THAT THE INFORMATION ON YOUR WEBSITE WAS IN ERROR AND THAT THERE WAS NO LIFETIME COVERAGE.' MY HUSBAND THEN CONTACTED THE MECHANIC AND OBTAINED AN ALLDATA REPORT THAT CONTAINED THE CHRYSLER SERVICE BULLETIN #685. THE SERVICE BULLETIN NOT ONLY HAS INFORMATION THAT SHOWS HOW TO DIAGNOSE AND REPAIR THE DEFECTIVE PARTS, BUT IT ALSO HAD A LETTER THAT CHRYSLER SUPPOSEDLY SENT TO ALL VEHICLE OWNERS. THIS LETTER STATES IN PART, "IF PROBLEMS WITH THESE COMPONENTS ARE FOUND AT ANY TIME DURING THE ENTIRE LIFE OF YOUR VEHICLE, CHRYSLER WILL REPLACE THESE COMPONENTS FREE OF CHARGE." MY HUSBAND CALLED DAIMLER-CHRYSLER A SECOND TIME AT THE ABOVE NUMBER AND EVEN AFTER READING THE LETTER TO THE CUSTOMER SERVICE REPRESENTATIVE CONTAINED IN CHRYSLER'S OWN BULLETIN #685, HE WAS TOLD THAT DAIMLER-CHRYSLER HAD NO OBLIGATION WHATSOEVER TO MAKE THE REQUIRED REPAIRS AS THERE WAS NO LIFETIME COVERAGE. IT WAS AGAIN SUGGESTED BY CHRYSLER THAT YOUR AGENCY ERRED IN STATING THAT THERE IS LIFETIME COVERAGE AND THAT MY HUSBAND COULD NOT BE READING THE LETTER IN THE BULLETIN CORRECTLY AND REFUSED TO HONOR THE LIFETIME COVERAGE PROVISIONS IN YOUR RECALL. *NM
NHTSA ODI #10171020
146,791 miles · Sep 6, 2006
Service Brakes, Hydraulic
CONSUMER WAS CHARGED FOR A RECALL ITEM ON 1992 TOWN AND COUNTRY. *KB THE DEALER DID NOT HAVE THE PARTS AVAILABLE TO REPAIR THE ABS RECALL (96V099000 ). THE PART WAS ORDERED AND THE CONSUMER WAS CHARGED $75. THE PART WAS SCHEDULED TO ARRIVE JULY 1, 2006 BUT TO DATE THE PART HAS NOT ARRIVED. *NM
NHTSA ODI #10168032
107,667 miles · Sep 30, 2005
EquipmentService Brakes, Hydraulic
CONTINUING ABS FAILURE, I HAVE HAD THE ABS REPAIRED SEVERAL TIMES UNDER WARRANTY, BUT THE ABS SYSTEM KEEPS FAILING. NOW MUSIC CITY DODGE IS TELLING ME THERE IS CONTAMINATION IN THE SYSTEM AND EVERY THING IN THE BRAKE SYSTEM NEEDS TO BE REPLACED TO THE TUNE OF $3000.00. I CAN'T SEE HOW THIS IS CORRECT CONSIDERING THEY ARE THE ONL…
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CONTINUING ABS FAILURE, I HAVE HAD THE ABS REPAIRED SEVERAL TIMES UNDER WARRANTY, BUT THE ABS SYSTEM KEEPS FAILING. NOW MUSIC CITY DODGE IS TELLING ME THERE IS CONTAMINATION IN THE SYSTEM AND EVERY THING IN THE BRAKE SYSTEM NEEDS TO BE REPLACED TO THE TUNE OF $3000.00. I CAN'T SEE HOW THIS IS CORRECT CONSIDERING THEY ARE THE ONLY ONES WHO HAVE WORKED ON THE BRAKES.*JB
NHTSA ODI #10138235
165,000 miles · Feb 2, 2005
Structure
RECALL CAMPAIGN 97V079000 CONCERNING LIFTGATE SUPPORT BRACKET. OWNER TOOK VEHICLE TO THE DEALER FOR RECALL REPAIRS, AND HAD THE WORK DONE. HOWEVER, THE DEFECT HAD NOT BEEN REPAIRED PROPERLY. VEHICLE WAS BACK TO THE DEALER ON THREE OCCASIONS . THEY INSTALLED THE SCREWS TO HOLD IT ON, AND THE SCREWS KEPT FALLING OUT.*AK
NHTSA ODI #10109626
152,000 miles · Oct 26, 2004
Service Brakes, Hydraulic
VEHICLE HAD NO BRAKES. DEALER STATED THE WIRING HARNESS BURNED, AND THEY COULD NOT REPAIR THE VEHICLE. MANUFACTURER INSISTED THAT CONSUMER SHOULD COVER THE COST TO REPAIR THE HARNESS IN ORDER TO DETERMINE THE DEFECTIVENESS OF THE BRAKES PUMP MOTOR. *AK
NHTSA ODI #10097794
119,969 miles · Jul 6, 2004
Engine And Engine Cooling
THE MAIN SERPENTINE BELT OF OUR 1992 CHRYSLER TOWN & COUNTRY FLIES OFF WHEN YOUR DRIVING WHEN THERE IS A LITTLE WATER OR SNOW ON THE ROAD WHILE DRIVING DOWN THE ROAD. WHEN THIS HAPPENS--DRIVING BECOMES VERY DIFFICULT (NO POWER STEERING AVAILABLE THEN). IT TAKES A WHILE TO GET IT FIXED. I'VE BEEN STRANDED QUITE A FEW TIMES BEC…
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THE MAIN SERPENTINE BELT OF OUR 1992 CHRYSLER TOWN & COUNTRY FLIES OFF WHEN YOUR DRIVING WHEN THERE IS A LITTLE WATER OR SNOW ON THE ROAD WHILE DRIVING DOWN THE ROAD. WHEN THIS HAPPENS--DRIVING BECOMES VERY DIFFICULT (NO POWER STEERING AVAILABLE THEN). IT TAKES A WHILE TO GET IT FIXED. I'VE BEEN STRANDED QUITE A FEW TIMES BECAUSE OF THIS PROBLEM. I HAVE A FRIEND WITH THE SAME KIND OF VAN AND HAS THE SAME PROBLEM. *NM
NHTSA ODI #10080430
Official recalls
8Jul 16, 1999
VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.
Consequence & remedy
Consequence: THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.
Sep 9, 1997
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.
Sep 9, 1997
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE ANCHOR HOOK RETAINING CLIP WITH A REVISED PROFILE CLIP AND A COVER PLATE.
May 16, 1997
THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Consequence & remedy
Consequence: PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
Remedy: DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
Nov 18, 1996
THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Consequence & remedy
Consequence: IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
Remedy: DEALERS WILL INSPECT THE STEERING WHEEL FOR ARMATURE CRACKS IN THE CENTER HUB ATTACHMENT AREA. ANY STEERING WHEELS SHOWING CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
Jun 13, 1996
THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy: DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. ALSO THE WARRANTY ON ALL ABS COMPONENTS WILL BE EXTENDED TO 10 YEARS OR 100,000 MILES (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). OWNERS WILL ALSO BE REIMBURSED FOR PREVIOUS ABS COMPONENT REPAIR COSTS.
Oct 14, 1992
FUEL TANK FLANGES WERE NOT BENT AS REQUIRED TO ALLOW THE SPECIFIED CLEARANCE FOR THE FUEL TANK MOUNTING STRAPS AND FUEL LINES AT THE TANK.
Consequence & remedy
Consequence: THE UNBENT FLANGES TO THE FUEL TANK WILL DAMAGE THEMOUNTING STRAPS AND/OR FUEL LINES. THE DAMAGED MOUNTING STRAPS MAY BREAK CAUSINGTHE TANK TO DROP AND THE DAMAGED FUEL LINE WILL LEAK FUEL. IN EITHER CASE A FIRECOULD RESULT IF THE SPILLED FUEL IS EXPOSED TO AN IGNITION SOURCE.
Remedy: REPAIR THE FLANGE BY BENDING TO THE CORRECT ANGLE; REPLACE DAMAGED FUEL LINES AND MOUNTING STRAPS.
Feb 14, 1992
THE ZINC PLATING OPERATION PERFORMED ON THE UPPER STEERING COLUMN SHAFT COUPLING BOLT CAUSED HYDROGEN EMBRITTLEMENT AND BREAKAGE OF THE BOLT.
Consequence & remedy
Consequence: FRACTURES OF THE UPPER STEERING COLUMN SHAFT COUPLINGBOLT RESULT IN A LACK OF COUPLING LOAD ON THE SHAFT AND LOSS OF STEERINGCONTROL.
Remedy: REPLACE THE ZINC PLATED BOLT WITH A PHOSPHATE PLATED BOLT.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
13EA97020 · Front Windshield Wiper
Opened Sep 30, 1997 · Closed Jul 27, 1999
Status: closed (inferred from source dates) · Visibility
ALLEGED FAILURES OF WINDSHIELD WIPER SYSTEMS
EA97005 · Safety Belt Anchorage Failures
Opened Apr 10, 1997 · Closed Dec 23, 1997
Status: closed (inferred from source dates) · Seat Belts:front:anchorage
There is no summary currently available
PE97013 · Windshield Wiper Failure
Opened Apr 2, 1997 · Closed Sep 30, 1997
Status: closed (inferred from source dates) · Visibility
ALLEGED WINDSHIELD WIPERS FAIL WHILE IN USE
DP97001 · Windshield Wiper Failure
Opened Mar 12, 1997 · Closed Apr 2, 1997
Status: closed (inferred from source dates) · Visibility
CFAS PETITIONED THE AGENCY TO CONDUCT A DEFECT INVESTIGATION ON WINDSHIELD WIPER FAILURE ON 1989 AND LATER CHRYSLER MODELS WHICH SHOULD INCLUDE, BUT NOT LIMITED TO SPIRIT/ACCLAIM: DYNASTY/NEW YORKER/LANDAU; LANCE/LEBARON; SHADOW/SUNDANCE; CARAVAN/VOYAGER.HOWEVER, BASED ON ODI'S COMPLAINT RECORDS, ONLY CERTAIN MINIVANS WILL BE INVESTIGATED
EA96027 · Alleged Rear Liftgate Support Failure
Opened Oct 31, 1996 · Closed May 16, 1997
Status: closed (inferred from source dates) · Structure
THE RETAINER BOLT OF THE REAR LIFTGATE SUPPORT CYLINDERS MAY SHEAR RESULTING IN SUDDEN COLLAPSE OF THE REAR HATCH DOOR.
PE96035 · Alleged Rear Liftgate Support Failure
Opened May 6, 1996 · Closed Oct 31, 1996
Status: closed (inferred from source dates) · Structure
THE RETAINER BOLT OF THE REAR LIFT GATE SUPPORT CYLINDERS MAY SHEER RESULTING IN THE SUDDEN COLLAPSE OF THE REAR HATCH DOOR.
PE96008 · Safety Blt Latch Operation
Opened Jan 25, 1996 · Closed Jun 28, 1996
Status: closed (inferred from source dates) · Seat Belts
There is no summary currently available
EA95029 · Steering Wheel Separation
Opened Sep 26, 1995 · Closed Nov 13, 1996
Status: closed (inferred from source dates) · Steering
AFTER AN EXTENSIVE INVESTIGATION AND ANALYSIS, CHRYSLER HAS IDENTIFIED THE DEFECT AS A FATIGUE FAILURE, ORIGINATION IN THE HEAT AFFECTED REGION OF THE PROJECTION WELDS OF THE STEERING WHEEL HUB TO STEERING WHEEL ARMATURE ATTACHMENT.THE HUB IS THE PORTION OF THE STEERING WHEEL ASSEMBLY THAT CONNECTS IT TO THE STEERING COLUMN SHAFT AND IS ATTACHED TO THE UNDERSIDE OF THE STEERING WHEEL ASSEMBLY BY 4 WELDS.IF CRACKS DEVELOP IN THE HEAT AFFECTED REGION OF THE WELDS AND PROPAGATE THROUGH THE STEERING WHEEL ARMATURE TO EACH OF THE WELDS, THE STEERING WHEEL CAN SEPARATE FROM THE HUB.THIS IS A SLOW PROGRESSIVE FAILURE WHICH NORMALLY OCCURS AT HIGH MILEAGE.IN SOME CASES COMPLAINANTS HAVE REPORTED A LOOSENESS OR WOBBLING OF THE STEERING WHEEL PRIOR TO SEPARATION.TO REMEDY THIS DEFECT, CHRYSLER WILL INSPECT THE STEERING WHEELS OF THE AFFECTED VEHICLES FOR CRACKS IN THE HUB AREA.IF ANY CRACKS ARE FOUND, THE STEERING WHEEL WILL BE REPLACED.ALL OTHER VEHICLES WILL HAVE REINFORCING PLATES INSTALLED WHICH WOULD PREVENT A STEERING WHEEL SEPARATION SHOULD CRACKING OCCUR.
EA94028 · Abs Braking System Fails
Opened Jul 29, 1994 · Closed Jun 24, 1996
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
PE94024 · Abs Braking System Fails
Opened Mar 7, 1994 · Closed Jul 29, 1994
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
EA94005 · Liftgate Latches
Opened Jan 31, 1994 · Closed Oct 25, 1995
Status: closed (inferred from source dates) · Structure
LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIVANS TOOK THE FORM OF STATIC AND DYNAMIC CRASH TESTING, ENGINEERING EVALUATIONS, COMPLAINT AND FIELD ANALYSES, AND REAL WORLD DATA ANALYSES.A TECHNICAL REPORT DISCUSSING THESE ANALYSES CAN BE FOUND IN THE ENGINEERING ANALYSIS TECHNICAL REPORT IN THE PUBLIC VIEWING FILE.CHRYSLER HAS ADVISED NHTSA THAT IT WILL CONDUCT A CAMPAIGN TO REPLACE THE LATCHES ON ALL THE SUBJECT VEHICLES.THE CHRYSLER CAMPAIGN WILL CONSIST OF NOTIFICATION LETTERS TO ALL OWNERS; FREE REPLACEMENT OF ALL LATCHES WITH STRONGER, SAFER LATCHES REGARDLESS OF THE AGE OF THE MINIVANS; NATIONAL ADVERTISING TO PROMOTE CUSTOMER AWARENESS OF THE CAMPAIGN; QUARTERLY REPORTS REGARDING CAMPAIGN COMPLETION RATES; AS WELL AS ADDITIONAL MEASURES TO ENSURE A HIGH COMPLETION RATE, ABOVE AND BEYOND THE ACTIONS THAT NORMALLY WOULD BE TAKEN IN A FORMAL SAFETY RECALL.THESE INCLUDE FOLLOW UP WRITTEN AND TELEPHONIC NOTIFICATIONS TO OWNERS WHO DO NOT BRING THEIR VEHICLES IN FOR CORRECTIVE ACTION.NHTSA FIRMLY BELIEVES THAT THE CRASH PERFORMANCE OF THE LATCHES ON THESE MINIVANS RAISES SERIOUS SAFETY CONCERNS, AND THAT THE CAMPAIGN ADDRESSES THESE CONCERNS.THE CHRYSLER CORRECTIVE ACTION WILL INCREASE THE STRENGTH OF THE LIFTGATE LATCHES AND DECREASE THE POTENTIAL FOR INERTIAL UNLATCHING, THEREBY REDUCING THE RISK OF CRASH-RELATED OPENINGS OF THE LIFTGATE AND POSSIBLE OCCUPANT EJECTION THROUGH THE LIFTGATE OPENING.OWNERS OF CHRYSLER MINIVANS WILL GET A STRONGER, SAFER LATCH FREE OF CHARGE AT THE EARLIEST POSSIBLE TIME, WITHOUT THE NEED FOR FURTHER TECHNICAL INVESTIGATION AND COMPLEX AND TIME-CONSUMING LITIGATION WITH AN UNCERTAIN OUTCOME.BASED ON THE ABOVE, ODI IS CLOSING THIS INVESTIGATION.
PE93084 · Rear Hatch Latch Failure
Opened Sep 30, 1993 · Closed Jan 31, 1994
Status: closed (inferred from source dates) · Structure
There is no summary currently available
EA92033 · Rear Window Shattering
Opened Oct 9, 1992 · Closed Apr 29, 1993
Status: closed (inferred from source dates) · Visibility
There is no summary currently available
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