2021 Chrysler Pacifica

The transmission stutters and searches from 15 mph - 30 mph. Dealer ship told us it was a known issue and they just reset the "learning" feature of the transmission. The fix gives you another 6 months and then the issue slowly returns. This causes undue wear on the transmission and leaves it open for catastrophic failure. Dealership refuses to repair after warranty expires even though it is a known issue. There are no warning lamps or messages just an slowly growing clunking at slow speeds over time.

The ESS battery fails constantly and manufacturer will not find problem and just replaces battery. When the ESS battery fails it drains the main battery which then leaves the driver and its occupants at risk of being stranded. The transmission is an electronic transmission and if the battery fails while driving that could compromise the occupants also. We have had to have the battery replace twice and a third time tomorrow 9/21 if the dealership will "fit" us in. The ESS system will tell you it is unavailable but only after the battery has failed.

When adaptive cruise control is enabled and I’m at cruising speed, new vehicles entering the lane in front of my vehicle are not being acknowledged leading to my vehicle getting too close and collision becoming likely. This leads to me having to takeover control frequently to prevent accidents. This happens often, not always, but it is becoming more and more frequent. This happens at all speeds from 30 mph to 70mph

While driving my vehicle soon after purchase I notice an engine light on along with a huge fan noise from under the hood. Addressed the issue with dealer they diagnosed the car and so called fixed the issue. about a month ago I’m driving the car on a residential street and noticed the car jerking loud fan noise and the whole dashboard light up saying service hybrid service engine and transmission.. Suddenly the engine stops in moving traffic. The vehicle windshield wipers cut on by themselves and the car stayed in park.. tow the vehicle to the dealer using only a dolly tow truck due to vehicle unable to be placed in neutral. Dealer calls to give update and noted no codes were stored and there is currently no issue with vehicle..He suggested to keep the vehicle longer to see if the problem returns. I’m afraid the electrical issue that is going on with this hybrid will cost me and my children life one day. this vehicle is not safe to drive and I am stuck in a purchase contract.

Vehicle is new and delivered on 08/27/21. Complaint: The front axle nuts on vehicle loosen over time. The first incident was reported to I-10 Chrysler Dodge Jeep Ram on 09/29/23 (see Invoice), with 24,832 miles as a noise coming from the front left suspension. This dealer replaced both front hubs at that time which resolved the noise. The second incident was reported to Chrystal Chrysler Jeep Dodge Center on 02/13/24 (see Invoice) with 27,952 miles as a noise coming from front left axle. Dealer mechanic went on test drive with me and found noise coming from front left axle shaft nut. RO states, "Found axle nut not torqued to specs. Tight down left front axle nut. Test drove vehicle. No noise found after repair.". The third incident was reported to Hemet Chrysler Dodge Jeep Ram on 08/26/25, and I asked them to check the torque on the front axle nuts. They told me that the odds that they would be loose again was very small and they would need 2 days to diagnose the issue. Because I was leaving for a vacation road trip with the vehicle within a few days, I decided to take it to an independent automotive shop (Cam Stones Automotive Inc.) on 08/26/25 and reported that the vehicle has a history of the axle nuts loosening over time. I asked that they check the torque on the front axle nuts (see Invoice). The invoice states, "Retorque axle nuts and apply lock tight. Suggest contact dealer or NHTSA as to permanent fix. 120 Ft. Lbs.". As I'm sure you are aware of the danger in axle nuts that loosen over time. Is there a Recall on this issue? If not, are you investigating complaints of the axle nuts loosening time and time again?

There are clearly many design flaws on my 2021 Chrysler Pacifica Hybrid. One issue I am having with this car is the Daytime Running Lights. These are expensive LED lights that should function for the life of the vehicle. Unfortunately, I believe there is a problem with the control module on the LED lights, and part of the driver's side light does not function. This is a clear safety issue, and seems to be very common problem people are having with the 2021 Chrysler Pacifica Hybrid. I notified Chrysler about the issue, and because the car was just over 36 months old, they would not repair the issue. They told me I would have to pay for a complete replacement of the headlight which would cost over $1000. Just today, I noticed Ford posted a recall for the same issue they are having with their Daytime Running Lights. I believe it is only fair for Chrylser to provide a voluntary recall on this same issue because of the clear safety hazard it can creates. What is the purpose of Daytime Running Lights if they don't function properly. This is a minivan I rely on to safely transport my family, and I do not want to risk a hazardous collision because Chrysler refuses to repair a faulty part in their vehicle.

The contact owned a 2021 Chrysler Pacifica. The contact stated that occasionally, while driving at various speeds, upon depressing the brake pedal, the vehicle would surge forward 3 to 4 feet before proceeding to slow down or come to a complete stop. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was advised that the failure was not duplicatable and nothing was found to be wrong with the vehicle. The local dealer proceeded to replace the spark plugs, the brake fluid, field spark plug weld, and gasket cylinder head cover, however the contact stated that after the repair the failure increasingly persisted leading them to be involved in a crash where the contact stated that while driving on a highway at 55 MPH, there were two vehicles stopped ahead, the contact depressed the brake pedal and the vehicle proceeded to surge forward and crash into the vehicle Infront of them with the entire front end of their vehicle. The impact caused the vehicle in front of the contact to crash into the rear end of the vehicle in front. That vehicle sustained damage to the entire rear and front end of the vehicle as the impact caused that vehicle to crash into the rear end of the vehicle in front of it. No property damage was reported. The vehicles came to a stop upon rebound after the impact. The air bags were deployed. The vehicle was towed to an auto body center, and no warning lights were illuminated. A police report was filed. The vehicle was destroyed. The contact was injured while seated in the driver's seat; the passenger in their vehicle was not injured. An individual in the vehicle in front of the contact was injured. The contact sustained injuries to their ribs and sternum. Medical treatment was needed for the injuries, and the other individual also required medical treatment for unknown injuries. The individual at the front of the line in this collision was not injured. The local dealer was contacted however, the vehicle was not diagnosed as it was decla

Since week 1 of owning my brand new 2021 Chrysler Pacifica Hybrid, I have had issues of loss of motive power. I have done all of the recall remedies yet my car with a 35day old 12v battery not only died on me, but drained every battery in my vehicle so that I couldnt open my doors. The vehicle was unable to be jumped so that it could be driven, so I ended up paying o or $1000 in towing to get the vehicle to my dealership to be diagnosed,AGAIN. That happened on July 12th, I finally had it towed on July 14th to my dealership & it has been there since. Although the PIM & BATTERY are under WARRANTY, Chrysler is refusing to reimburse me any of the tow fees & only 20 days of a rental I have now had for a month. The dealership installed the PIM which cleared a couple of codes, but not all. They installed ANOTHER new 12v battery, which was immediately drained. They have ordered another coolant something or other for the battery & here we are. I attempted in 2022 to retain a lemon law lawyer but he gave up very easily once Chrysler just stopped answering him.he said because I had my car updated under the class action lawsuit Moran is Chrysler FCA et Al, I was not able to continue under Lemon Law. I have not been able to find a lawyer, even one from the Class Action Lawsuit, to assist me in fighting Chrysler to do something to make me whole. My vehicle needs to be inspected in less than 40 days but at this point my 5 yr old vehicle can NOT pass the Pa inspection, so what am I supposed to do? I live in the mountains, have an 8 yrold grandchild that im raising & certainly cant afford to rent cars forever. I still haven't gotten my pension from the Coty of Philadelphia after 3 years of retiring after getting hurt on the job. I just read an article about the Office of Drfective products investigating Chrysler in 2022 for EXACTLY the problems I continue to have!!

When driving our van from Nashville to Memphis, we were 2 hours from home when we received an on screen alert stating “Stop Safely - vehicle will shut off soon”. This was in a construction area with little to no shoulders to pull the vehicle over as power loss began to occur. We contacted Chrysler for help but the nearest dealership told us the earliest they could see the vehicle was 3 weeks from Tuesday. I had 3 children in the car ages [XXX}. A web search for this shows how prevalent this issue is with several blogs and Reddit forums indicating a problem. The NHTSA even has an open investigation into this specific issue. Apparently the only fix is a full transmission replacement, but we have no assurance from Chrysler that will happen and now our van is left 3 hours away in Memphis as we had no choice but to leave there. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) https://www.outmotorsports.com/2024/12/chrysler-pacifica-hybrid-stop-safely/

The passenger sliding door on my 2021 Chrysler Pacifica is stuck half way open and will not move. The vehicle was parked and we opened the automatic door and it opened fine. I pushed the close button and it closed half way and stopped. The cables that connect the door to the open/close motor are hanging out. I called the Chrysler dealership and they tried to schedule me an appointment next week. I asked how to get it to the dealership and they said to drive it in. I said the door is stuck half way open and its not safe. They said to either drive it in or tow it in. I asked if there was a recall or an extended warranty. They said there was not and that I would have to pay for all repairs out of pocket. The motor actuates but since the cables don't move it faults out. I have pushed and pulled as hard as I can and the cables will not move. This puts all passengers in danger as the door is part of the structural integrity especially in a side impact collision.