2021 Chrysler Pacifica

While driving 70 mph on the highway with my three children in the car, my engine suddenly and without warning, shut off. I had to coast over to the shoulder and wait for help. The dash displayed the warning "service charging system" and would not let me put the car in drive. I was VERY lucky that there weren't any cars around me when my acceleration suddenly stopped so I was able to get over on the highway. The car stalled in an unsafe place and left my children and me at risk of being hit from behind while waiting for help. I got the car to the dealer and they have informed me that this was caused by total transmission failure. This was a HIGHLY unsafe situation and it could have ended much worse for my family, and those in vehicles around us!

The headrest worked when I got the car and the headrest stopped working it won’t stay open it went down to fold into the floor and it won’t lock in position so the seat is unusable because the headrest is locked/ broken in the down position that has it hit right at the middle of neck for some that 5’2 and it would mostly break someone’s neck if an accident occurred

This car is the PHEV Pacifica. Apparantly when you push on both pedals the brakes do not take precedence. I was in a median turning and car unexpectedly moved forward 6 to 9 or so inches. 2nd time, I was suspicious at what was happening. 3rd time was sure. None for last year. I'm at 2 yrs and 33,000 miles now. Yes, I drive with two feet, for last 56 years. After getting use to the amount of free play in the pedals, it isn't happening anymore. Right foot for forward, left foot for stopping. Makes sense to me. And I actually drive straight shift also but only a little bit now.

Head restraints in back seat prevent tall child car seats from being installed without removal of head restraint. My daughter took 2 car seats to Seattle airport and rented a Pacifica. An online you tube video showed how to take off the back panel, release some cable to remove head restraint which they thought was a bad idea in a rented car. In my 2021 Pacifica, the front seat head restraint is so far forward (yes i know about the ratchet release) that the physical therapy posture lectures for a rounded shoulder head forward older person, that you can not move your head to the proper position without hitting the head rest. So I turned mine around so it faces backwards but the catch cog doesn't work. However it can't fly up and off since it hits the ceiling. I used some vinyl tubing as a spacer to set the height right See photos. My new 2022 Ford transit head restraints are vertical and work perfectly. 2 photos show mine backwards. one photo shows original profile, one photo show Ford Transit.

Chrysler recall 03A is installed on my pacifica hybrid. Since then, the past two times the van has been driven at highway speed, it has suddenly notified me that vehicle shutdown is imminenent and put the vehicle into limp mode. In both cases, turning the car off and on again allowed normal operation, with the check engine light locked in. The first time the code was P0A43, to be determined what the code is for this most recent event.

My car was at the dealership for the 03A recall repair for a full month in April of 2023. Since the recall was supposedly fixed my car has shut down unexpectedly while driving 12 times. Each of those times I was driving with my two toddlers in the vehicle. I will be driving on the highway and the car will show a message that "the engine will shut off soon, pull over safely" but will immediately shut down to where I'm just coasting and have to pull over on the shoulder of the highway. Thankfully I've had access to a shoulder every time it's happened so far but it's extremely unsafe and dangerous. There doesn't seem to be a reason for it. I've stopped charging the battery and have only been using gas because of this issue but it still happens. It also occurs when the vehicle is stopped on an incline, like when I'm in the car pick up line at my children's schools. So I've blocked traffic because the car shuts down. When this happens the only way it will successfully restart is if I have the car and my emergency lights shut off. I'll wait five minutes and then try again. Sometimes it takes multiple attempts where I'm stranded for 15 minutes before I can drive again. Chrysler customer service has been abysmal as has my local dealership. I'm giving them one more chance to fix this before getting a lawyer involved. I'm amazed we haven't had a wreck yet. The recall"fix" has not taken care of the issue.

Was driving at 72-74mph on Dallas North Tollway on Oct 6th. Vehicle is a Chrysler Pacifica Hybrid 2021 model - Limited Plug in Hybrid trim. Battery charge was 2% (less than 1 mile range) Fuel was 95% showing 395 miles of range left After the battery depletes, the vehicle is supposed to switch over into ICE mode (Gas engine kicks on) Car was running only on Electric power and when the battery hit 0%, the car stalled on the highway and showed multiple warning lights Service Hybrid Electric System Charge system not available EBD2 Engine Malfuction Transmission Temperature Automatic Transmission Fluid overheating Check Engine light Car still had power (power steering and brakes working) but lost all propulsion suddenly Luckily i was able to safely pull over on the shoulder Turned car off and on and still had same warning lights and car's engine would not start Finally waited 15 minutes, disconnected battery (12v) and tried it and now engine started Came home and charged battery to 100% (showed 32 miles of range) but now car will never run on Electric motors - Only via Gas engine This is a serious safety issue - I had the same exact problem on my 2018 Pacifica Plugin Hybrid which was diagnosed as a HCM (Hybrid Control Module) issue. It was the subject of a recall. This is the 2021 model with less than 25,000 miles and its still a major safety concern. Chrysler should immediately address the problem and issue a safety recall Car is currently at Frisco Chrysler Dodge Jeep Ram for the last 7 days waiting to be diagnosed

While driving my 2021 Chrysler Pacifica the vehicle stalled while going through an intersection. There was no warning lights on the dashboard or any indication that the vehicle was about to stall. The van had to come to a complete stop put in park and then restarted before I can get out of the intersection. This was highly unsafe as I have small children in the car. I took the vehicle back to the dealership I bought it from and they cannot find anything wrong with the car. This is very frustrating and highly unsafe.

There have been several incidents that have to do with the electrical components site, such as the adaptive cruise control not working the lanes assist going off, stating that my hands are on the wheel. When my hands are on the wheel, there have been problems when I go to put it in drive. It'll switch back to park and throw on my parking brake. It has also the auto breaking lights have. Come on, my checken and light has come on. It taking in to the dealership and they found corrosion on some of the wires, replaced them. They also replaced the adaptive adaptive control module. It was supposed to magically fix all my electrical problems. Yet I'm still having electrical problems also my navigation on. A scream down by the cluster cluster. Stays on and doesn't go anywhere. I also have video and pictures and things like that of the situations that have gone on with my Van 4 months and nothing has been fixed. I've been told by the dealer and buy a representative from Chrysler. That's my Van is fine. There's nothing wrong with that. But clearly there isn't an electrical issue and. And I pretty God. Nothing happens to me or my family or someone else because of it. Also, the radio, when you shut your car off and open the doors to exit your vehicle, the radio is still left playing and should not also the auto break in just comes on. For no reason. It happened on the interstwhen we were merging in the traffic. And there's no reason it should be doing some of the things that it's doing.

The power lift gate door opened on its own when my husband opened one of the side sliding doors. The rear door then collided with the shopping cart that was parked behind the car and continued to open, lifting the grocery cart with our 45lb son and all of our groceries up off the ground. My husband lunged to catch our son and our 2 year old daughter fell, landing head first on the asphalt. She is currently in the emergency room. The door is meant to STOP opening if it bumps another object or feels resistance. It is also not meant to open on its own. I found several videos of this exact issue (the power lift gate opening on its own when the sliding door is opened). However, the resulting injury has caused alarm and I no longer feel safe driving this vehicle. We have video footage of the incident from the grocery store’s security cameras.