There has been a lot of talk about the possible distractions in Tesla vehicles. I happen to have a Tesla Model S and I have a Chrysler Pacifica Plugin Hybrid. The Chrysler, although overall is a great vehicle, poses a risk because they do not treat the drivers as adults. Let me explain. While using the navigation system, it will…
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There has been a lot of talk about the possible distractions in Tesla vehicles. I happen to have a Tesla Model S and I have a Chrysler Pacifica Plugin Hybrid. The Chrysler, although overall is a great vehicle, poses a risk because they do not treat the drivers as adults. Let me explain. While using the navigation system, it will not let you interact with the vehicle while it's in motion. This literally assumes that no one else is in the vehicle that could co-pilot. So, when I was traveling with my family over Thanksgiving, with my wife in the front passenger seat and four kids in the back, I had to pull over to the side of the road to make any adjustments to the navigation system. I don't have to you tell you how dangerous pulling off to the side of a highway is whether at night or during the day. This is extremely frustrating and dangerous and I take it personally that adults are being treated like children when it comes to interacting with these machines. If we're truly concerned about distracted drivers, then we would ban even carrying a cell phone with us in a vehicle and even ban the radio and the ability to change the station while driving. This is of course impractical, and that's my point. Tesla treats its drivers with respect and allows for responsible interaction with the navigations system, radio, other vehicle functions, etc. I play "Caroke" in the car all the time for my kids in the rear seat. If I'm distracted by the lyrics on the screen constantly changing with the song, then that is my issue and I should shut it off. However, it is not an issue with me and I remain focused on the road. Manufacturers should treat drivers as adults and allow them to be responsible. Anything short of that, and any regulation barring the great functionality of a Tesla, will only hold us back technologically. Please ask Chrysler and other OEMs to stop barring interaction with the vehicle while it's in motion before a truck slams into a vehicle pulled over to the side.
NHTSA ODI #11444827
Mileage unknown · Nov 23, 2021
Electrical SystemPower TrainUnknown Or Other
The car stopped 2 times on it's own, told me to shift to park immediately but was in essence shutting itself off. Once approaching a stop light going ~10 mph and the second time I was going 50 mph down the road. The first time 3 warnings flashed across my screen, Service Charging System Service Required, Front Parksense Unavai…
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The car stopped 2 times on it's own, told me to shift to park immediately but was in essence shutting itself off. Once approaching a stop light going ~10 mph and the second time I was going 50 mph down the road. The first time 3 warnings flashed across my screen, Service Charging System Service Required, Front Parksense Unavailable Service Required, Active Parksense Unavailable Service Required, I shut the car completely off waited a couple minutes and turned it back on. The check engine light stayed on. During the 2nd event it was only Service Charging System, after i shut the car off and restarted the Uconnect started updating and I couldn't drive and the check engine light came on.
NHTSA ODI #11441482
Mileage unknown · Oct 15, 2021
Electrical SystemEngineUnknown Or Other
I was in the garage near the car when it started spontaneously. I had the key fob in my pants pocket. It turned off when I sat inside and pushed the ignition off button. Did not notice any warnings/lights at the time. There were no safety consequences. My Concerns: What else could happen spontaneously? Could it shift into gear?…
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I was in the garage near the car when it started spontaneously. I had the key fob in my pants pocket. It turned off when I sat inside and pushed the ignition off button. Did not notice any warnings/lights at the time. There were no safety consequences. My Concerns: What else could happen spontaneously? Could it shift into gear? Carbon monoxide in the closed garage? Has not recurred. The only recent auto malfunction was the Information display (UConnect) had locked up a couple of weeks prior after a routine software download to the car. No problem with vehicle operation with that episode. Checked by the dealer and felt to be OK. No recurrence. I attempted to notify MOPAR. Their web page email didn’t work for a several tries. I was unable to get past their customer service robot who got stuck on “other” when I couldn’t pick one of their menu options. I wanted NHTSA to be aware in case of other similar reports.
NHTSA ODI #11436943
Mileage unknown · Jul 22, 2021
Unknown Or OtherInjury
We have had intermittent issues with the rear hatch not closing when any buttons or key fob pushed since purchase. On 7/2/21 aprox 6:30 pm I was walking around rear of the vehicle the rear liftgate was fully open. A passenger pressed rear hatch button to close not realizing at that moment I was walking under I am 61.7" tall t…
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We have had intermittent issues with the rear hatch not closing when any buttons or key fob pushed since purchase. On 7/2/21 aprox 6:30 pm I was walking around rear of the vehicle the rear liftgate was fully open. A passenger pressed rear hatch button to close not realizing at that moment I was walking under I am 61.7" tall the liftgate came down full force on my head it did not beep and retract. It continued pressing down something sharp pierced my scalp and I was knocked to the ground, bleeding from the wound with severe neck and head pain and pain in 3rd right finger I had landed with hand underneath. I was driven to the local ER diagnosed with a closed head injury and laceration, CT scans were done of head and neck, and x-ray of right hand, 2 staples were inserted to close the wound. We were able to reproduce and videotape the liftgate failing to stop. A report was filed with Chrysler Customer Care ID no 7992588. On July 14 at 1 pm an engineer met us at dealership from Bosch and witnessed the lift gate force sensor not engaging twice. He refused to video tape this or to allow us to take a videotape, or to submit the video we had previously taken. He took photographs only. We asked him twice and he stated that he had witnessed the problem and it would be in his report. He downloaded into his laptop from the car computer and told us there was a software update needed for the rear liftgate. On 7/20/21 we received an email from Stellantis Special Investigations fcagroup.com stating that "After review of the inspection report and photos no apparent defect was found with the liftgate operation at the inspection. Therefore we respectfully decline any assistance associated with this matter". We had dealership do the software update on 7/21/21. On 7/22 I contacted customer care to receive a written version of the email as it will not print legibly and this was refused. I requested a copy of the engineering inspection report and this was also refused.
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Consequence & remedy
Consequence: A vehicle fire increases the risk of injury.
Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence & remedy
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence & remedy
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Consequence & remedy
Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Hybrid Propulsion System: Inverter
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Consequence & remedy
Consequence: An unsecured seat increases the risk of injury in a crash.
Remedy: Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z22.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
RQ24004 · Loss Of Motive Power Due To An Internal Wiring Connector Short.
Opened Feb 27, 2024 · No close date supplied
Status: open (inferred from source dates) · Electrical System:wiring
On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV). On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an unexpected engine shutdown. An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash. In discussions with FCA on Recall 23V-010, ODI confirmed the recall was related to investigation PE22-008. The remedy for 23V-010 is to update the Power Inverter module (PIM) and/or Instrument Panel Cluster (IPC) software to provide drivers a message stating “Stop Safely - Vehicle Will Shut Off Soon” followed by a chime and MIL, PRNDL blinking (on cluster and shifter knob), low SOC (State of Charge) warning and reduced power mode. The recall remedy does not replace the defective hardware that was described in Recall 23V-010, and the wiring connector short still exists on these vehicles. To date, ODI has received 132 reports for the population of vehicles subject to recall 23V-010. These reports allege a loss of motive power condition that reduces the vehicles speed, followed by dashboard warning lamps displaying messages associated with recall 23V-010. The presence of these warning lamps and messages indicates the vehicle likely had the recall remedy applied. Follow up discussions with FCA confirm their remedy does not prevent a loss of motive power, but instead limits torque to the engine and after an unspecified number of miles or period of time, the engine will shut down. When this occurs, FCA relies on the owner to transport the vehicle to a dealership after they experience a loss of motive power condition, at which time the defective hardware is replaced. Furthermore, the dashboard messages introduced in the recall remedy may cause the driver to pull over in an unsafe location. Pulling over in an unsafe location may expose the occupants to undue harm. The Office of Defects Investigation is opening this Recall Query (RQ) to assess the adequacy, frequency, and safety consequence of the remedy for recall 23V-010. To review the ODI reports cited in the opening resume ODI report identification number document, go to NHTSA.gov.
PE22008 · Transmission Fault Leading To Loss Of Motive Power
Opened Jul 22, 2022 · Closed Mar 27, 2024
Status: closed (inferred from source dates) · Power Train
On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect results in an electric motor position trouble code that was the basis for opening PE22008, therefore NHTSA is closing this investigation. The 23V-010 recall remedy is a software update to address the hardware failure associated with PE22008. When a hardware failure is detected, the vehicle limits motive power while instructing the driver to pull over to a safe location. NHTSA is concerned that drivers will pull over to an unsafe location when the warning message associated with the recall remedy displays on the dashboard. Due to the nature of the recall remedy and related reports, NHTSA has opened Recall Query RQ24004 to assess the recall remedy. The reports and failure report summary values included with this closing action are related to allegations of Recall 23V-010 remedy inadequacy. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
2021 Chrysler Pacifica Problems, Complaints & Recalls | Skip That Year
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