NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
37 reportsClear category filter30,391 miles · Oct 25, 2020
Electrical SystemElectronic Stability Control (esc)Engine
DRIVING ON MAJOR HIGHWAY AT 70 MPH, CAR SUDDENLY LOST POWER WITH NO WARNING OTHER THAN A MESSAGE ON DASH 'PARKING BRAKE MAY TEMPORARILY BE UNAVAILABLE', CAR DID NOT SHUT OFF BUT GAS PEDAL UNRESPONSIVE. PULLED OVER, TURNED OFF CAR, RESTARTED, PUT IN DRIVE, CAR DID NOT MOVE. NEW MESSAGE: SERVICE TRANS, PRESS BRAKE WHEN STOPPED, KE…
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DRIVING ON MAJOR HIGHWAY AT 70 MPH, CAR SUDDENLY LOST POWER WITH NO WARNING OTHER THAN A MESSAGE ON DASH 'PARKING BRAKE MAY TEMPORARILY BE UNAVAILABLE', CAR DID NOT SHUT OFF BUT GAS PEDAL UNRESPONSIVE. PULLED OVER, TURNED OFF CAR, RESTARTED, PUT IN DRIVE, CAR DID NOT MOVE. NEW MESSAGE: SERVICE TRANS, PRESS BRAKE WHEN STOPPED, KEY OFF ENGINE TO ENGAGE PARK. PREVIOUS TWO DAYS, HAD TROUBLE ,TOOK 4 TRY'S TO START CAR FROM KEY FOB. CAR HAS 30391 MILES, I HAVE OWNED IT 2 MONTHS. HAD TO BE TOWED TO DEALERSHIP.
NHTSA ODI #11366332
3,925 miles · Oct 17, 2020
Electronic Stability Control (esc)
ON FOUR OCCASIONS, I STARTED THE VAN AND IT IMMEDIATELY BECAME LOCKED IN PARK MODE WITH A NOTICE ABOUT ELECTRONIC STABILITY CONTROL ISSUES. YOU CAN'T TURN OFF THE VEHICLE OR TAKE IT OUT OF PARK. CHRYSLER IS BUYING BACK THE VEHICLE BECAUSE THEY CAN'T FIX IT.
NHTSA ODI #11364809
52,000 miles · Oct 9, 2020
Electrical SystemElectronic Stability Control (esc)Engine
MY VAN ON MULTIPLE OCCASSION HAS STALLED IN THE MIDDLE OF CITY INTERSECTIONS. WHILE DRIVING MY CAR WILL HAVE AN ELECTRICAL MELTDOWN. ALL DIFFERENT WARNING MESSAGES WILL APPEAR ON DASH, WARNING DINGS WILL GO OFF, MY WIPERS WILL GO ON WITHOUT ME TURNING THEM ON, WHEN I PUSH THE GAS IT WILL NOT DRIVE. ON ONE OCCASION THE CAR ACCELE…
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MY VAN ON MULTIPLE OCCASSION HAS STALLED IN THE MIDDLE OF CITY INTERSECTIONS. WHILE DRIVING MY CAR WILL HAVE AN ELECTRICAL MELTDOWN. ALL DIFFERENT WARNING MESSAGES WILL APPEAR ON DASH, WARNING DINGS WILL GO OFF, MY WIPERS WILL GO ON WITHOUT ME TURNING THEM ON, WHEN I PUSH THE GAS IT WILL NOT DRIVE. ON ONE OCCASION THE CAR ACCELERATED WITHOUT PRESSING THE GAS OR IF THE GAS WAS PRESSED IT WOULD ACCELERATE MORE THAN THE PEDAL WAS BEING PRESSED. ALL MY BUTTONS ON MY DASH INCLUDING A/C, AUTO START, BACK UP CAMERA/SENSORS WILL NOT RESPOND. ITS AS THOUGH MY CAR JUST DIES. THIS OCCURRENCE HAS NO COMMON SCENARIO THAT BRINGS ON THE MALFUNCTION. I 'VE HAD TIMES WHEN IT MALFUNCTIONED WEEKS APART AND THIS LAST OCCURRENCE IT WAS A YEAR IN BETWEEN OCCURRENCES. I WAS TOLD ON A CHRYSLER FORUM TO CHECK MY PCM. MY BATTERIES HAVE BEEN TESTED AND PASSED. I CURRENTLY DO NOT HAVE MY AUX BATTERY INSTALLED AS I DO NOT WANT/LIKE MY AUTOSTART FEATURE. THIS ACCIDENT OCCURRED ALL 5 TIMES WITH MY AUX BATTERY INSTALLED. MY DEALERSHIP SAID "TOO MANY ELECTRICAL PARTS TO CHECK" AND "WE CANT DUPLICATE THE PROBLEM/GET ERROR CODE TO DIAGNOSE SO TAKE THE VAN BACK TILL IT HAPPENS AGAIN AND CALL US WHILE ITS HAPPENING AND DRIVE IT IN". FIRST ITS UNSAFE AND UNPREDICTABLE. I HAVE TRIED GETTING THIS FIXED AND THEY CAN'T EVEN/WONT FIX IT OR BUY IT BACK. NO LEMON LAW AS I AM SECOND OWNER, NOT PURCHASED NEW AND THE PROBLEMS STARTED HAPPENING AT 34000 MILES RIGHT BEFORE WARRANTY EXPIRED. THIS VEHICLE IS UNSAFE AND CHRYSLER WON'T FIX IT/DON'T KNOW HOW. NO REMEDY AFTER 2 YEARS AND 6/7 SHOP VISITS. I HAVE OPENED A CASE WITH FCA TWICE AND THEY THREATENED ME TO PICK UP VEHICLE OR THEY WOULD CHARGE ME FOR THE RENTAL I HAD. OTHERS HAVE EXPERIENCED THIS. LOOK AT CHRYSLER PACIFICA AND VOYAGER VAN ON FACEBOOK.
NHTSA ODI #11363646
26,834 miles · Feb 26, 2020
Electrical SystemElectronic Stability Control (esc)Engine
CAR WILL STALL OUT WHILE IT'S IN DRIVE, BUT BRAKING. YESTERDAY IT DID IT AS I WAS TURNING LEFT IN THE MIDDLE OF AN INTERSECTION. IT STALLED AND TURNED OFF THE ENGINE FLASHING 'FCW/ LANESENSE UNAVAILABLE RESTART REQUIRED.' I THEN WILL HAVE TO SHIFT TO PARK AND RESTART THE CAR. THIS HAS HAPPENED SEVERAL TIMES AND CHRYSLER HAS NOT…
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CAR WILL STALL OUT WHILE IT'S IN DRIVE, BUT BRAKING. YESTERDAY IT DID IT AS I WAS TURNING LEFT IN THE MIDDLE OF AN INTERSECTION. IT STALLED AND TURNED OFF THE ENGINE FLASHING 'FCW/ LANESENSE UNAVAILABLE RESTART REQUIRED.' I THEN WILL HAVE TO SHIFT TO PARK AND RESTART THE CAR. THIS HAS HAPPENED SEVERAL TIMES AND CHRYSLER HAS NOT FIXED THE ISSUE.
NHTSA ODI #11311635
50,000 miles · Feb 4, 2020
Electronic Stability Control (esc)Engine
I RETURNED HOME FROM DRIVING A HALF AN HOUR IN MY VEHICLE AND WHEN I PUSHED THE START/STOP BUTTON TO TURN THE VEHICLE OFF IT WOULD NOT GO COMPLETELY OFF. THE ENGINE TURNED OFF BUT THE SENSORS AND RADIO WOULD NOT TURN OFF. NORMALLY IT SHUTS OFF WHEN YOU OPEN THE DOOR AND IT STILL WOULD NOT WORK. SO THEN I MESSED WITH THINGS A BI…
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I RETURNED HOME FROM DRIVING A HALF AN HOUR IN MY VEHICLE AND WHEN I PUSHED THE START/STOP BUTTON TO TURN THE VEHICLE OFF IT WOULD NOT GO COMPLETELY OFF. THE ENGINE TURNED OFF BUT THE SENSORS AND RADIO WOULD NOT TURN OFF. NORMALLY IT SHUTS OFF WHEN YOU OPEN THE DOOR AND IT STILL WOULD NOT WORK. SO THEN I MESSED WITH THINGS A BIT AND MADE SURE ALL DOORS WERE SHUT. WHEN DOING SO THE BACK LEFT DOOR WOULD NOT LATCH ALL OF THE WAY. IT WOULD GO TO SHUT AND THE OPEN AGAIN BEFORE LATCHING.
NHTSA ODI #11307040
79,000 miles · Jan 31, 2020
Electronic Stability Control (esc)EngineFuel/propulsion System
MY ENGINE SHUTS OFF WHEN IT IS IDLE. THE START/STOP BATTERY WAS REPLACED 5 MONTHS AGO.
NHTSA ODI #11306229
17,000 miles · Jan 29, 2020
Electrical SystemElectronic Stability Control (esc)Steering
SEVERAL TIMES, WHILE DRIVING 20-30MPH AS WELL AS WHEN STOPPED AT A RED LIGHT OR A STOP SIGN, THE CAR HAS LOST POWER STEERING (STEERING WHEEL LOCKS, BRAKE SEEMS TO LOCK IN PLACE), UNABLE TO ACCELERATE OR DECELERATE, DASHBOARD FLASHES SOME MESSAGE ALONG THE LINES OF "STOP/START REQUIRED" OR "SHIFT TO P THEN DESIRED GEAR", BUT EVEN…
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SEVERAL TIMES, WHILE DRIVING 20-30MPH AS WELL AS WHEN STOPPED AT A RED LIGHT OR A STOP SIGN, THE CAR HAS LOST POWER STEERING (STEERING WHEEL LOCKS, BRAKE SEEMS TO LOCK IN PLACE), UNABLE TO ACCELERATE OR DECELERATE, DASHBOARD FLASHES SOME MESSAGE ALONG THE LINES OF "STOP/START REQUIRED" OR "SHIFT TO P THEN DESIRED GEAR", BUT EVEN WHEN ATTEMPTING TO SHUT OFF THE CAR AND RESTART, SOMETIMES THIS DOES NOT EVEN WORK. AT TIMES IT HAS TAKEN 2-3 MINUTES TO EVEN GET THE CAR TO SHUT OFF COMPLETELY IN ORDER TO TRY TO TURN IT BACK ON (AS IF THE CAR IS COMPLETELY FROZEN). THIS HAS HAPPENED ON SIDE STREETS, AS WELL AS AT A STOP SIGN AND A RED LIGHT ON A BUSY ROAD, WHICH LEFT ME BLOCKING TRAFFIC FOR SEVERAL MINUTES, UNABLE TO OPERATE MY VEHICLE. THIS HAS HAPPENED AT LEAST 5-6 TIMES IN THE LAST YEAR, MOST RECENTLY TWICE IN THE LAST WEEK.
NHTSA ODI #11302929
200 miles · Jan 13, 2020
Electronic Stability Control (esc)Power TrainService Brakes
1. IN MOTION ON CITY STREETS VEHICLE HAS HARSH SHIFTING, JERKS LIKE ITS SHIFTING INTO A DIFFERENT GEAR WHILE DRIVING UNDER 40 MPH. THIS STARTED HAPPENING TWO WEEKS OR SO AFTER PURCHASING THIS VEHICLE BRAND NEW AND DOES THIS ONCE TO TWICE A WEEK. 2.) IN MOTION ON STREETS AND FREEWAY THE STEREO GOES BLACK RANDOMLY AND WILL NOT…
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1. IN MOTION ON CITY STREETS VEHICLE HAS HARSH SHIFTING, JERKS LIKE ITS SHIFTING INTO A DIFFERENT GEAR WHILE DRIVING UNDER 40 MPH. THIS STARTED HAPPENING TWO WEEKS OR SO AFTER PURCHASING THIS VEHICLE BRAND NEW AND DOES THIS ONCE TO TWICE A WEEK. 2.) IN MOTION ON STREETS AND FREEWAY THE STEREO GOES BLACK RANDOMLY AND WILL NOT TURN BACK ON, RADIO ALSO WILL RANDOMLY JUMP FROM MULTIPLE STATIONS INCLUDING AM/FM, CARPLAY, ETC. WHILE DRIVING. 3). IN MOTION DRIVING ON CITY STREETS THE VEHICLE ANTILOCK BRAKE SYSTEM KICKED IN WHILE PULLING OUT OF DRIVEWAY AND STOPPED VEHICLE DEAD IN ITS TRACKS WITH 3 CHILDREN IN THE VEHICLE. I MADE MULTIPLE ATTEMPTS AND WAS UNABLE TO RELEASE ANTILOCK BRAKE SYSTEM FOR ONE HOUR UNTIL IT AUTOMATICALLY SHUT OFF AND THEN WAS ABLE TO DRIVE BACK INTO DRIVEWAY.
NHTSA ODI #11299146
6,406 miles · Dec 14, 2019
Electrical SystemElectronic Stability Control (esc)Steering
26 JUNE 2018, I LEASED THE 2018 CHRYSLER PACIFICA WITH THE S APPEARANCE PACKAGE VIN: [XXX] FROM OURISMAN CHRYSLER JEEP DODGE RAM OF ALEXANDRIA, 5900 RICHMOND HWY, ALEXANDRIA, VA 22303. FIRST COMPLAINT: ON THURSDAY, JUNE 28TH AT 8:51AM I REACHED OUT TO [XXX] EXPLAINING TO HIM THE CONSOLE WAS SHORTING OUT AND AT ONE POINT IT H…
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26 JUNE 2018, I LEASED THE 2018 CHRYSLER PACIFICA WITH THE S APPEARANCE PACKAGE VIN: [XXX] FROM OURISMAN CHRYSLER JEEP DODGE RAM OF ALEXANDRIA, 5900 RICHMOND HWY, ALEXANDRIA, VA 22303. FIRST COMPLAINT: ON THURSDAY, JUNE 28TH AT 8:51AM I REACHED OUT TO [XXX] EXPLAINING TO HIM THE CONSOLE WAS SHORTING OUT AND AT ONE POINT IT HAD COMPLETELY SHUT-OFF. . HE INSTRUCTED ME TO BRING IT BACK IN AND HAVE IT REPLACED SO THAT CHRYSLER WOULD HAVE A RECORD OF THE ISSUE. -- THIS ISSUE HAPPENED WITHIN DAYS OF PURCHASE. SECOND COMPLAINT: ON MONDAY, OCT 1, 2018 THE SAME 2018 CHRYSLER PACIFICA WITH THE S APPEARANCE PACKAGE STALLED, THEN SHUT OFF WHILE DRIVING HOME FROM REAL ESTATE CLASS (6 MONTHS PREGNANT). SUDDENLY FOR NO REASON, WITHOUT WARNING THE VEHICLE LOST ALL ELECTRICITY (INCLUDING POWER STEERING, ENGINE, INTERIOR AND EXTERIOR LIGHT.) RIGHT AFTER FLASHING THE FOLLOWING ERROR: ?SERVICE ELECTRICAL STABILITY CONTROL, PARK BRAKE UNAVAILABLE, BATTERY LIGHT, ENTER AUTO THEFT CODE, STOP SAFELY VEHICLE WILL SHUT OFF SOON AND OTHER NUMEROUS ERRORS. AS THE VAN SLOWED TO A CRAWL, AND PASSING VEHICLES DROVE BY NERVOUSLY TRYING TO AVOID HITTING ME, I EDGED OFF INTO A SCHOOL PARKING LOT. MY VEHICLE WAS TOWED TO OURISMAN CHRYSLER OF BOWIE MD, 2406 CRAIN HWY, BOWIE MD THIRD COMPLAINT: ON SUNDAY, DEC 8, 2019 THE SAME 2018 CHRYSLER PACIFICA WITH THE S APPEARANCE PACKAGE STALLED THEN SHUT OFF ON MY HUSBAND, AGAIN, SUDDENLY FOR NO REASON, WITHOUT WARNING THE VEHICLE LOST ALL ELECTRICITY (INCLUDING POWER STEERING, ENGINE, INTERIOR AND EXTERIOR LIGHT.) RIGHT AFTER FLASHING THE FOLLOWING ERROR: ?SERVICE ELECTRICAL STABILITY CONTROL, PARK BRAKE UNAVAILABLE, BATTERY LIGHT, ENTER AUTO THEFT CODE, STOP SAFELY VEHICLE WILL SHUT OFF SOON AND OTHER NUMEROUS ERRORS. FORTUNATELY, MY HUSBAND WAS ABLE TO COAST IT INTO THE GARAGE AS IT SHUT OFF, NEVER TO START AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #11289034
20,000 miles · Nov 21, 2019
Electronic Stability Control (esc)
MY CAR WILL STALL OUT ON ME WHILE DRIVING. THE SCREEN WILL FLASH STABILITY CONTROL ERROR AND REQUIRES ME TO PUT IT IN PARK BEFORE RESTARTING THE CAR.*DT*JB
NHTSA ODI #11281583
Official recalls
12Dec 17, 2025
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence & remedy
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Jan 17, 2023
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Consequence & remedy
Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Additional source detail variants (2)
Electrical System:wiring:connectors/plugs/receptacles
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Hybrid Propulsion System: Inverter
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Dec 12, 2019
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Additional source detail variants (2)
Back Over Prevention: Sensing System: Camera
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Equipment:electrical:radio/tape Deck/cd Etc.
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
May 9, 2019
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Consequence & remedy
Consequence: A loss of power steering assist or a stall can increase the risk of crash.
Remedy: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Feb 28, 2019
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Consequence & remedy
Consequence: A control arm separation could increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Jul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Consequence & remedy
Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Jul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
Consequence & remedy
Consequence: If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U80.
Jun 14, 2018
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Consequence & remedy
Consequence: If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Remedy: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Additional source detail variants (2)
EQUIPMENT:ELECTRICAL:ANTI-THEFT Devices
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Consequence: If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Remedy: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Electrical SYSTEM:IGNITION:ANTI-THEFT:CONTROL Module
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Consequence: If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Remedy: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
May 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence & remedy
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional source detail variants (3)
Electrical System:software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Vehicle Speed Control:cruise Control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical System:wiring
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Dec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Aug 31, 2017
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Consequence & remedy
Consequence: Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE25009 · Intermittent Loss Of Electric Power Steering
Opened Sep 5, 2025 · No close date supplied
Status: open (inferred from source dates) · Steering:electric Power Assist System
The Office of Defects Investigation (ODI) is opening this Preliminary Evaluation to assess the scope, frequency, and potential safety consequences of alleged defects related to the electric power steering (EPS) system in model year (MY) 2017–2018 Chrysler Pacifica vehicles. ODI has received 94 Vehicle Owner Questionnaires (VOQs) reporting a condition in which the steering system exhibits a sticking sensation during gradual turns, particularly when the steering wheel is positioned near the 11 o'clock or 1 o'clock position. Complainants allege that during these events, increased steering effort is required to return the wheel to center. In many cases, this is followed by a sudden reactivation of EPS assistance, which may result in an oversteer condition. This behavior could increase the risk of a crash, especially at higher speeds. ODI has identified multiple VOQs describing similar symptoms. This investigation will assess the frequency, root cause, and potential safety-related consequences of the alleged EPS malfunction. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
RQ24004 · Loss Of Motive Power Due To An Internal Wiring Connector Short.
Opened Feb 27, 2024 · No close date supplied
Status: open (inferred from source dates) · Electrical System:wiring
On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV). On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an unexpected engine shutdown. An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash. In discussions with FCA on Recall 23V-010, ODI confirmed the recall was related to investigation PE22-008. The remedy for 23V-010 is to update the Power Inverter module (PIM) and/or Instrument Panel Cluster (IPC) software to provide drivers a message stating “Stop Safely - Vehicle Will Shut Off Soon” followed by a chime and MIL, PRNDL blinking (on cluster and shifter knob), low SOC (State of Charge) warning and reduced power mode. The recall remedy does not replace the defective hardware that was described in Recall 23V-010, and the wiring connector short still exists on these vehicles. To date, ODI has received 132 reports for the population of vehicles subject to recall 23V-010. These reports allege a loss of motive power condition that reduces the vehicles speed, followed by dashboard warning lamps displaying messages associated with recall 23V-010. The presence of these warning lamps and messages indicates the vehicle likely had the recall remedy applied. Follow up discussions with FCA confirm their remedy does not prevent a loss of motive power, but instead limits torque to the engine and after an unspecified number of miles or period of time, the engine will shut down. When this occurs, FCA relies on the owner to transport the vehicle to a dealership after they experience a loss of motive power condition, at which time the defective hardware is replaced. Furthermore, the dashboard messages introduced in the recall remedy may cause the driver to pull over in an unsafe location. Pulling over in an unsafe location may expose the occupants to undue harm. The Office of Defects Investigation is opening this Recall Query (RQ) to assess the adequacy, frequency, and safety consequence of the remedy for recall 23V-010. To review the ODI reports cited in the opening resume ODI report identification number document, go to NHTSA.gov.
RQ24001 · Ignition-off High Voltage Battery Fire (remedy Effectiveness Of Recall 22V-077)
Opened Jan 16, 2024 · No close date supplied
Status: open (inferred from source dates) · Electrical System:propulsion System:traction Battery
On February 11, 2022, Fiat Chrysler Automobiles (FCA) issued a safety recall (NHTSA Recall 22V-077) on all 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016 through August 7, 2018. The recall addresses ignition “OFF’ fires that originate at the high voltage (HV) battery pack assembly. An ignition ‘OFF’ vehicle fire can result in an increased risk of occupant injury, injury to persons outside the vehicle, and property damage, with little to no warning. At the time of the recall filing the root cause of the vehicle fires was unknown and under investigation by FCA and suppliers. A software remedy designed to improve thermal event detectability by monitoring battery diagnostics is currently being installed on subject vehicles as an interim remedy. As of November 23, 2023, the root cause of the battery failure is unknown. From December 2022 through December 2023, NHTSA has received four consumer complaints (VOQs) alleging vehicle thermal events involving recalled 2017 and 2018 Chrysler Pacifica PHEVs. Additional information collected from complainants confirmed a thermal event originating near or at the HV battery pack after the Recall 22V077 remedy had been applied to the vehicle. Follow up meetings with FCA and suppliers in November and December 2023 to discuss the ongoing root cause investigation and post-recall remedy incidents indicated a recent increase in HV battery thermal events. Furthermore, a review of NHTSA complaint data indicated the post-recall HV battery thermal event complaint rate now exceeds pre-recall levels. The Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to review the effectiveness of the original recall remedy, understand the root cause of the battery fires, investigate additional reports of Pacifica PHEV HV battery fires, and to increase monitoring of the manufacturer root cause investigation. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE22008 · Transmission Fault Leading To Loss Of Motive Power
Opened Jul 22, 2022 · Closed Mar 27, 2024
Status: closed (inferred from source dates) · Power Train
On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect results in an electric motor position trouble code that was the basis for opening PE22008, therefore NHTSA is closing this investigation. The 23V-010 recall remedy is a software update to address the hardware failure associated with PE22008. When a hardware failure is detected, the vehicle limits motive power while instructing the driver to pull over to a safe location. NHTSA is concerned that drivers will pull over to an unsafe location when the warning message associated with the recall remedy displays on the dashboard. Due to the nature of the recall remedy and related reports, NHTSA has opened Recall Query RQ24004 to assess the recall remedy. The reports and failure report summary values included with this closing action are related to allegations of Recall 23V-010 remedy inadequacy. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.