NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
287 reportsClear category filter12,100 miles · Mar 10, 2019
Electrical SystemElectronic Stability Control (esc)Engine
MY 2018 CHRYSLER PACIFICA CAR STOPPED WHILE I WAS DRIVING. I HAD SLOWED DOWN TO MAKE A LEFT TURN AND IT SHUT ITSELF OFF. IT QUICKLY FLASHED A MESSAGE ABOUT STABILITY CONTROL AND THEN SHOWED STOP, START, RESTART REQUIRED. THE CAR WAS STILL IN DRIVE. WHEN I TRIED PRESSING THE BRAKE IT WAS VERY HARD AND WOULDN'T MOVE. I PUT THE CAR…
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MY 2018 CHRYSLER PACIFICA CAR STOPPED WHILE I WAS DRIVING. I HAD SLOWED DOWN TO MAKE A LEFT TURN AND IT SHUT ITSELF OFF. IT QUICKLY FLASHED A MESSAGE ABOUT STABILITY CONTROL AND THEN SHOWED STOP, START, RESTART REQUIRED. THE CAR WAS STILL IN DRIVE. WHEN I TRIED PRESSING THE BRAKE IT WAS VERY HARD AND WOULDN'T MOVE. I PUT THE CAR IN PARK AND TRIED SHUTTING IT OFF AND RESTARTING IT, BUT COULDN'T. I HAD A LINE OF CARS BEHIND ME, INCLUDING A SCHOOL BUS AND PUT MY HAZARDS ON. I'M NOT SURE HOW MANY TRIES IT TOOK, BUT I WAS FINALLY ABLE TO GET IT TO START AND DRIVE HOME. I HAVE SINCE DRIVEN THE CAR WITHOUT INCIDENT BUT I AM VERY NERVOUS THAT IT WILL HAPPEN AGAIN. IT SEEMS LIKE A HUGE SAFETY RISK.
NHTSA ODI #11185683
5,800 miles · Mar 7, 2019
Electrical SystemPower Train
VEHICLE CAME TO A STOP AND THEN SHUTDOWN SUDDENLY. VEHICLE WOULD NOT RESPOND TO INPUT AND CREATED A POTENTIALLY DANGEROUS SITUATION AND WE WERE STOPPED IN A DIVIDED MEDIAN WITHOUT POWER. DISPLAY SAYS "FCC SERVICE REQUIRED" AND THEN PROCEEDS TO SAY START/STOP REQUIRED AND CAUSED THE ENGINE TO DIE. REQUIRED PUTTING THE VEHICLE IN …
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VEHICLE CAME TO A STOP AND THEN SHUTDOWN SUDDENLY. VEHICLE WOULD NOT RESPOND TO INPUT AND CREATED A POTENTIALLY DANGEROUS SITUATION AND WE WERE STOPPED IN A DIVIDED MEDIAN WITHOUT POWER. DISPLAY SAYS "FCC SERVICE REQUIRED" AND THEN PROCEEDS TO SAY START/STOP REQUIRED AND CAUSED THE ENGINE TO DIE. REQUIRED PUTTING THE VEHICLE IN PARK, RESTARTING THE ENGINE, AND THEN PUTTING BACK INTO DRIVE.
NHTSA ODI #11184845
5,500 miles · Mar 7, 2019
Electrical SystemEngine
PROBLEM OCCURS AT SLOW SPEEDS OR WHEN STOPPED. THE CAR COMPLETELY SHUTS OFF. THEN WE HAVE TO QUICKLY SWITCH INTO PARK, RESTART, THEN SWITCH INTO DRIVE. THIS HAS HAPPENED AT LEAST 8 TIMES WHILE DRIVING. IT IS EXTREMELY DANGEROUS. CHRYSLER SAID TO TURN OF FRONT COLLISION WARNING COLLISION UNTIL THEY HAVE A SOLUTION. SINCE THAT…
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PROBLEM OCCURS AT SLOW SPEEDS OR WHEN STOPPED. THE CAR COMPLETELY SHUTS OFF. THEN WE HAVE TO QUICKLY SWITCH INTO PARK, RESTART, THEN SWITCH INTO DRIVE. THIS HAS HAPPENED AT LEAST 8 TIMES WHILE DRIVING. IT IS EXTREMELY DANGEROUS. CHRYSLER SAID TO TURN OF FRONT COLLISION WARNING COLLISION UNTIL THEY HAVE A SOLUTION. SINCE THAT TEMP FIX, THE CAR FAIL 2 MORE TIMES ON 3/6/19. ONCE WHILE MAKING A LEFT TURN IT DIED BEFORE THE TURN WAS COMPLETED, AND ONCE MORE COMING OUT OF A PARKING LOT TURNING ONTO A MAIN ROAD. THIS IS EXTREMELY DANGEROUS AND NEEDS TO BE RECTIFIED IMMEDIATELY BEFORE SOMEONE HAS A CRASH. THE CAR JUST SHUTS OFF. THE CAR IS ONLY A FEW MONTHS OLD AND IT HAS HAPPENED SEVERAL TIMES.
NHTSA ODI #11184804
8,000 miles · Mar 7, 2019
Electrical SystemEngine
WE HAVE A 2018 PACIFICA THAT WE BOUGHT NEW A YEAR AGO. OUR VAN CURRENTLY HAS 8,000 MILES ON IT. MY WIFE RECEIVED A WARNING ABOUT A BATTERY FAULT WHILE SHE WAS TAKING OUR KIDS TO SCHOOL. THE VAN THEN SHUT OFF IN MORNING RUSH HOUR WHILE SHE WAS DRIVING AT AROUND 40 MPH. THE VEHICLE LOST ALL POWER AND ABILITY TO SAFELY STEER AND…
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WE HAVE A 2018 PACIFICA THAT WE BOUGHT NEW A YEAR AGO. OUR VAN CURRENTLY HAS 8,000 MILES ON IT. MY WIFE RECEIVED A WARNING ABOUT A BATTERY FAULT WHILE SHE WAS TAKING OUR KIDS TO SCHOOL. THE VAN THEN SHUT OFF IN MORNING RUSH HOUR WHILE SHE WAS DRIVING AT AROUND 40 MPH. THE VEHICLE LOST ALL POWER AND ABILITY TO SAFELY STEER AND BRAKE WITH THE ELECTRIC ASSIST. SHE WAS ABLE TO SLOWLY GET THE VAN TO A STOP ON A SIDE STREET. THE VAN IS AT THE DEALER NOW AND THEY HAVE NO IDEA WHAT IS WRONG WITH IT. I WAS TOLD THE BATTERY APPEARS TO BE TOTALLY FLAT, BUT IF IT WAS JUST A SIMPLE BATTERY REPLACEMENT, WE WOULD HAVE HAD OUR VAN BACK BY NOW.
NHTSA ODI #11184770
12,000 miles · Mar 6, 2019
Electrical SystemEngineSeats
THE ENGINE START/STOP FEATURE OF THIS VAN IS FAULTY AND CHRYSLER KNOWS IT. BECAUSE THEY DO NOT HAVE A FIX FOR THIS ISSUE THEY CANNOT PLACE A RECALL. THIS ISSUE IS NOT LIMITED TO MY PERSONAL VAN. OUR PARTICULAR VEHICLE HAS LESS THAN 13,000 MILES AND HAS BEEN IN THE SERVICE DEPARTMENT 5 TIMES. 3 FOR THE SAME ISSUE. WE HAVE STALLED…
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THE ENGINE START/STOP FEATURE OF THIS VAN IS FAULTY AND CHRYSLER KNOWS IT. BECAUSE THEY DO NOT HAVE A FIX FOR THIS ISSUE THEY CANNOT PLACE A RECALL. THIS ISSUE IS NOT LIMITED TO MY PERSONAL VAN. OUR PARTICULAR VEHICLE HAS LESS THAN 13,000 MILES AND HAS BEEN IN THE SERVICE DEPARTMENT 5 TIMES. 3 FOR THE SAME ISSUE. WE HAVE STALLED OUT IN INTERSECTIONS 4 TIMES. ONE TIME WE (WIFE AND CHILDREN) WERE ALMOST STRUCK BY A TRUCK. THIS IS A SERIOUS SAFETY ISSUE. AGAIN CHRYSLER IS AWARE AND ONLY OFFERED AN EXTENDED SERVICE AGREEMENT.
NHTSA ODI #11184606
18,000 miles · Mar 5, 2019
Electrical SystemSteering
IN THE FALL, THE ENTIRE ELECTRICAL SYSTEM FAILED LEAVING MY CAR COMPLETELY INOPERABLE. THIS HAPPENED WHILE DRIVING THE VEHICLE WITH MY KIDS IN THE CAR. THANK GOODNESS WE WERE IN A SAFE NEIGHBORHOOD GOING AT A SLOW RATE OF SPEED.IT TOOK OVER A WEEK TO "FIX" THE PROBLEM AND WAS GIVE A WHOLE NEW "COMPUTER". ON SATURDAY 3-2 AT 10:3…
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IN THE FALL, THE ENTIRE ELECTRICAL SYSTEM FAILED LEAVING MY CAR COMPLETELY INOPERABLE. THIS HAPPENED WHILE DRIVING THE VEHICLE WITH MY KIDS IN THE CAR. THANK GOODNESS WE WERE IN A SAFE NEIGHBORHOOD GOING AT A SLOW RATE OF SPEED.IT TOOK OVER A WEEK TO "FIX" THE PROBLEM AND WAS GIVE A WHOLE NEW "COMPUTER". ON SATURDAY 3-2 AT 10:30 PM, I WAS DRIVING WITH MY CHILDREN ON THE OHIO TURNPIKE GOING 70 MPH WHEN THEN POWER STEERING FAILED. I HAD TO PULL OFF THE ROAD. I DID NOT HAVE CONTROL OF THE VEHICLE DUE TO LOSS OF STEERING AND HAD TO PULL THE WHEEL HARD TO THE RIGHT TO GET OFF THE ROAD. THANK GOODNESS, I WAS IN THE RIGHT LANE. IF I WERE IN THE LEFT LANE ON THE HIGHWAY, IT WOULD HAVE BEEN POTENTIALLY FATAL. BOTH OCCURRENCES COULD HAVE CAUSED SERIOUS INJURY OR HAVE BEEN FATAL. WE RESEARCHED THE ISSUES AND FOUND A NYTIMES ARTICLE ON THESE FAILURES. THIS CAR HAS PUT MY FAMILY'S SAFETY IN DANGER.
NHTSA ODI #11184420
4,385 miles · Mar 5, 2019
Electrical SystemEngine
ON MULTIPLE OCCASIONS THE VEHICLE HAS STALLED OUT WHILE WAITING FOR STOP LIGHTS AND JUST IN A STOPPED POSITION. IN ORDER TO RESTART THE VEHICLE IT HAD TO BE PLACED IN PARK. IT DOES START IMMEDIATELY HOWEVER IS A SERIOUS SAFETY CONCERN LEAVING US TO WONDER IF THIS WILL OCCUR DURING ACTUAL DRIVING.
NHTSA ODI #11184410
8,000 miles · Mar 5, 2019
Electrical SystemEnginePower Train
VEHICLE RANDOMLY LOSES POWER DRIVING DOWN THE ROAD. TRANSMISSION JERKS AND SOMETIMES SHIFTS TO PARK WHILE MOVING.
NHTSA ODI #11184261
5,000 miles · Mar 1, 2019
Electrical SystemUnknown Or Other
THE ELECTRONIC AUTO START/STOP IS NOT WORKING PROPERLY. WHEN AT A RED LIGHT THE ENGINE SHUTS OFF AND THE CAR DOES NOT START AGAIN WHEN THE GAS IS PUSHED. WE HAVE TO PUT THE CAR IN PARK THEN RESTART THE ENGINE TO PROCEED. CHRYSLER TOLD US THIS MORNING THAT IT IS A KNOWN ISSUE AND ARE WAITING TO SEE IF THERE IS GOING TO BE A RECAL…
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THE ELECTRONIC AUTO START/STOP IS NOT WORKING PROPERLY. WHEN AT A RED LIGHT THE ENGINE SHUTS OFF AND THE CAR DOES NOT START AGAIN WHEN THE GAS IS PUSHED. WE HAVE TO PUT THE CAR IN PARK THEN RESTART THE ENGINE TO PROCEED. CHRYSLER TOLD US THIS MORNING THAT IT IS A KNOWN ISSUE AND ARE WAITING TO SEE IF THERE IS GOING TO BE A RECALL ON IT.
NHTSA ODI #11183383
9,300 miles · Feb 18, 2019
Electrical SystemElectronic Stability Control (esc)
THIS COMPLAINT IS JUST ONE OF MANY I'VE HAD. MOST RECENTLY, I'VE BEEN STALLED WHILE WAITING AT A RED LIGHT (THANKFULLY) ON A CITY STREET. I HAD AN ERROR MESSAGE COME ON SHORTLY FOLLOWED BY A PROMPT TELLING ME THAT START/STOP WAS REQUIRED. SO I HAD TO PUT THE CAR IN PARK, RESTART AND THEN CAR DROVE. THIS HAPPENED TWICE IN ONE DAY…
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THIS COMPLAINT IS JUST ONE OF MANY I'VE HAD. MOST RECENTLY, I'VE BEEN STALLED WHILE WAITING AT A RED LIGHT (THANKFULLY) ON A CITY STREET. I HAD AN ERROR MESSAGE COME ON SHORTLY FOLLOWED BY A PROMPT TELLING ME THAT START/STOP WAS REQUIRED. SO I HAD TO PUT THE CAR IN PARK, RESTART AND THEN CAR DROVE. THIS HAPPENED TWICE IN ONE DAY AND DEALER COULDN'T FIND ANYTHING WRONG. LEFT IT HAS PROTOCOL PASSED ALL RECOMMENDED CHECKPOINTS AND THAT AN ENGINEER HAS TO DETERMINE FIX.
NHTSA ODI #11180937
Official recalls
12Dec 17, 2025
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence & remedy
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Jan 17, 2023
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Consequence & remedy
Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Additional source detail variants (2)
Electrical System:wiring:connectors/plugs/receptacles
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Hybrid Propulsion System: Inverter
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Dec 12, 2019
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Additional source detail variants (2)
Back Over Prevention: Sensing System: Camera
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Equipment:electrical:radio/tape Deck/cd Etc.
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
May 9, 2019
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Consequence & remedy
Consequence: A loss of power steering assist or a stall can increase the risk of crash.
Remedy: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Feb 28, 2019
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Consequence & remedy
Consequence: A control arm separation could increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Jul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Consequence & remedy
Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Jul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
Consequence & remedy
Consequence: If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U80.
Jun 14, 2018
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Consequence & remedy
Consequence: If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Remedy: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Additional source detail variants (2)
EQUIPMENT:ELECTRICAL:ANTI-THEFT Devices
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Consequence: If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Remedy: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Electrical SYSTEM:IGNITION:ANTI-THEFT:CONTROL Module
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Consequence: If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Remedy: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
May 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence & remedy
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional source detail variants (3)
Electrical System:software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Vehicle Speed Control:cruise Control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical System:wiring
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Dec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Aug 31, 2017
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Consequence & remedy
Consequence: Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE25009 · Intermittent Loss Of Electric Power Steering
Opened Sep 5, 2025 · No close date supplied
Status: open (inferred from source dates) · Steering:electric Power Assist System
The Office of Defects Investigation (ODI) is opening this Preliminary Evaluation to assess the scope, frequency, and potential safety consequences of alleged defects related to the electric power steering (EPS) system in model year (MY) 2017–2018 Chrysler Pacifica vehicles. ODI has received 94 Vehicle Owner Questionnaires (VOQs) reporting a condition in which the steering system exhibits a sticking sensation during gradual turns, particularly when the steering wheel is positioned near the 11 o'clock or 1 o'clock position. Complainants allege that during these events, increased steering effort is required to return the wheel to center. In many cases, this is followed by a sudden reactivation of EPS assistance, which may result in an oversteer condition. This behavior could increase the risk of a crash, especially at higher speeds. ODI has identified multiple VOQs describing similar symptoms. This investigation will assess the frequency, root cause, and potential safety-related consequences of the alleged EPS malfunction. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
RQ24004 · Loss Of Motive Power Due To An Internal Wiring Connector Short.
Opened Feb 27, 2024 · No close date supplied
Status: open (inferred from source dates) · Electrical System:wiring
On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV). On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an unexpected engine shutdown. An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash. In discussions with FCA on Recall 23V-010, ODI confirmed the recall was related to investigation PE22-008. The remedy for 23V-010 is to update the Power Inverter module (PIM) and/or Instrument Panel Cluster (IPC) software to provide drivers a message stating “Stop Safely - Vehicle Will Shut Off Soon” followed by a chime and MIL, PRNDL blinking (on cluster and shifter knob), low SOC (State of Charge) warning and reduced power mode. The recall remedy does not replace the defective hardware that was described in Recall 23V-010, and the wiring connector short still exists on these vehicles. To date, ODI has received 132 reports for the population of vehicles subject to recall 23V-010. These reports allege a loss of motive power condition that reduces the vehicles speed, followed by dashboard warning lamps displaying messages associated with recall 23V-010. The presence of these warning lamps and messages indicates the vehicle likely had the recall remedy applied. Follow up discussions with FCA confirm their remedy does not prevent a loss of motive power, but instead limits torque to the engine and after an unspecified number of miles or period of time, the engine will shut down. When this occurs, FCA relies on the owner to transport the vehicle to a dealership after they experience a loss of motive power condition, at which time the defective hardware is replaced. Furthermore, the dashboard messages introduced in the recall remedy may cause the driver to pull over in an unsafe location. Pulling over in an unsafe location may expose the occupants to undue harm. The Office of Defects Investigation is opening this Recall Query (RQ) to assess the adequacy, frequency, and safety consequence of the remedy for recall 23V-010. To review the ODI reports cited in the opening resume ODI report identification number document, go to NHTSA.gov.
RQ24001 · Ignition-off High Voltage Battery Fire (remedy Effectiveness Of Recall 22V-077)
Opened Jan 16, 2024 · No close date supplied
Status: open (inferred from source dates) · Electrical System:propulsion System:traction Battery
On February 11, 2022, Fiat Chrysler Automobiles (FCA) issued a safety recall (NHTSA Recall 22V-077) on all 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016 through August 7, 2018. The recall addresses ignition “OFF’ fires that originate at the high voltage (HV) battery pack assembly. An ignition ‘OFF’ vehicle fire can result in an increased risk of occupant injury, injury to persons outside the vehicle, and property damage, with little to no warning. At the time of the recall filing the root cause of the vehicle fires was unknown and under investigation by FCA and suppliers. A software remedy designed to improve thermal event detectability by monitoring battery diagnostics is currently being installed on subject vehicles as an interim remedy. As of November 23, 2023, the root cause of the battery failure is unknown. From December 2022 through December 2023, NHTSA has received four consumer complaints (VOQs) alleging vehicle thermal events involving recalled 2017 and 2018 Chrysler Pacifica PHEVs. Additional information collected from complainants confirmed a thermal event originating near or at the HV battery pack after the Recall 22V077 remedy had been applied to the vehicle. Follow up meetings with FCA and suppliers in November and December 2023 to discuss the ongoing root cause investigation and post-recall remedy incidents indicated a recent increase in HV battery thermal events. Furthermore, a review of NHTSA complaint data indicated the post-recall HV battery thermal event complaint rate now exceeds pre-recall levels. The Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to review the effectiveness of the original recall remedy, understand the root cause of the battery fires, investigate additional reports of Pacifica PHEV HV battery fires, and to increase monitoring of the manufacturer root cause investigation. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE22008 · Transmission Fault Leading To Loss Of Motive Power
Opened Jul 22, 2022 · Closed Mar 27, 2024
Status: closed (inferred from source dates) · Power Train
On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect results in an electric motor position trouble code that was the basis for opening PE22008, therefore NHTSA is closing this investigation. The 23V-010 recall remedy is a software update to address the hardware failure associated with PE22008. When a hardware failure is detected, the vehicle limits motive power while instructing the driver to pull over to a safe location. NHTSA is concerned that drivers will pull over to an unsafe location when the warning message associated with the recall remedy displays on the dashboard. Due to the nature of the recall remedy and related reports, NHTSA has opened Recall Query RQ24004 to assess the recall remedy. The reports and failure report summary values included with this closing action are related to allegations of Recall 23V-010 remedy inadequacy. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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