Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
70–25K
825–50K
1050–75K
1475–100K
8100–150K
2150K+
49 reports with mileage · 5 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports3 fire reports0 injury reports
What owners actually said
54 reports
47,000 miles · Apr 21, 2013
Engine
MULTIPLE OCCURRENCES OF CAR BURNING OIL? UNSURE WHERE ITS GOING. CHECK ENGINE LIGHT CAME ON AT FIRST OCCURRENCE, NO INDICATOR OF ANY OIL ISSUES. TOOK TO MECHANIC AND STATED THE OIL STICK WAS COMPLETELY DRY. NO INDICATIONS OF ANY HOLES/LEAKS OR OTHER ISSUES. NEXT OCCURRENCE WITHOUT WARNING SERVICE LIGHT CAME ON AND INSPECTED …
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MULTIPLE OCCURRENCES OF CAR BURNING OIL? UNSURE WHERE ITS GOING. CHECK ENGINE LIGHT CAME ON AT FIRST OCCURRENCE, NO INDICATOR OF ANY OIL ISSUES. TOOK TO MECHANIC AND STATED THE OIL STICK WAS COMPLETELY DRY. NO INDICATIONS OF ANY HOLES/LEAKS OR OTHER ISSUES. NEXT OCCURRENCE WITHOUT WARNING SERVICE LIGHT CAME ON AND INSPECTED IMMEDIATELY AFTER LIGHT CAME ON TO FIND AGAIN NO OIL REMAINING. SERVICE MECHANICS UNSURE OF WHERE THE OIL IS GOING AS THERE STILL APPEARS TO BE NO LEAKS OR SIGNS OF IT GOING ANYWHERE. ON AVERAGE NEED TO PUT IN OIL IN EVERY 100-200 MILES TO AVOID COMPLETE LOSS OF ALL OIL. THE FARTHER DOWN IT GETS, IT SEEMS TO DISAPPEAR MORE RAPIDLY. THE SERVICE ENGINE LIGHT COMES ON WHEN THE CAR IS COMPLETELY DRY OF OIL POSING POTENTIAL ENGINE LOCK UP ISSUES OR CRACKING OF ENGINE BLOCK WITHOUT NOTICE. THERE IS NO OIL LIGHT, THE LIGHT IMMEDIATELY GOES TO SERVICE ENGINE SOON LIGHT, AND AFTER NUMEROUS OCCURRENCES INDICATES A COMPLETELY DRY DIPSTICK. *TR
NHTSA ODI #10508962
100,600 miles · Mar 10, 2013
Power Train
TRANSFER CASE COLLAPSED WHILE DRIVING 25MPH. THERE IS NOT ONE TO BE FOUND IN THE US! RUMOR HAS IT THAT THERE IS AT LEAST A SIX MONTH BACKORDER! WHAT'S GOING ON THAT THERE IS SUCH A HIGH DEMAND FOR THIS PART? *TR
NHTSA ODI #10502239
82,600 miles · Mar 6, 2013
EngineFuel/propulsion SystemPower Train
WE HAVE HAD MULTIPLE ISSUES WITH THIS VEHICLE. AROUND 60,000 MILES THE CAR DIED SEVERAL TIMES WHICH WAS FIXED. THEN 2/11/2013 THE CAR HAD A PROBLEM WITH I BELIEVE WAS THE FUEL LINE. CAR WOULD ACT LIKE IT WAS GOING TO DIE AND SMOKING LIKE CRAZY WHEN PRESSED GAS, SMELLED LIKE GAS.. WE GOT IT TO THE DEALER SERVICE AND THE FIXED…
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WE HAVE HAD MULTIPLE ISSUES WITH THIS VEHICLE. AROUND 60,000 MILES THE CAR DIED SEVERAL TIMES WHICH WAS FIXED. THEN 2/11/2013 THE CAR HAD A PROBLEM WITH I BELIEVE WAS THE FUEL LINE. CAR WOULD ACT LIKE IT WAS GOING TO DIE AND SMOKING LIKE CRAZY WHEN PRESSED GAS, SMELLED LIKE GAS.. WE GOT IT TO THE DEALER SERVICE AND THE FIXED IT - COST $1100. 3 WEEKS LATER WHILE GETTING ONTO A FREEWAY IN TRAFFIC, I PRESSED THE GAS TO ACCELERATE, HEARD A BANG LIKE SOMETHING BLEW UP IN THE ENGINE, CAR WAS SMOKING IN THE EXHAUST AND THE IMMEDIATELY DIED. IT WAS TOWED TO THE DEALER WHERE WE WERE LATER INFORMED A ROD HAD COME LOOSE AND PUT A GASH IN THE ENGINE AND OIL PAN. CALLED IT A CATASTROPHIC FAILURE AND ONLY FIXED AT ENORMOUS COST. CAR DEAD AT 82,625 MILES. 5 YEARS OLD. IF THIS "ROD" WOULD HAVE BROKE LOOSE ANY OTHER TIME OR WHILE DRIVING FASTER IN MIDDLE LANE, WE COULD HAVE BEEN KILLED, SINCE IT WAS RUSH HOUR. I HAD 2 YOUNG KIDS WITH ME AT THE TIME. CHRYSLER IS PUTTING LIVES AT RISK WITH FAULTY PRODUCTS. PURCHASED BRAND NEW, MAINTAINED AND DID ALL REQUIRED MAINTENANCE THROUGH DEALER. HAD TO PURCHASE NEW CAR, NOT A CHRYSLER. *TR
NHTSA ODI #10501473
35,000 miles · Feb 26, 2013
Suspension
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA AWD. THE CONTACT STATED THAT SHE WAS HAVING ROUTINE MAINTENANCE PERFORMED AT AN INDEPENDENT MECHANIC WHEN SHE WAS ADVISED THAT THE REAR DRIVE SHAFT WAS LEAKING. THE MANUFACTURER WAS NOTIFIED AND INFORMED HER THAT THERE WAS NO RECALL FOR THE FAILURE AND TO TAKE THE VEHICLE TO HER LOCA…
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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA AWD. THE CONTACT STATED THAT SHE WAS HAVING ROUTINE MAINTENANCE PERFORMED AT AN INDEPENDENT MECHANIC WHEN SHE WAS ADVISED THAT THE REAR DRIVE SHAFT WAS LEAKING. THE MANUFACTURER WAS NOTIFIED AND INFORMED HER THAT THERE WAS NO RECALL FOR THE FAILURE AND TO TAKE THE VEHICLE TO HER LOCAL DEALER FOR DIAGNOSIS. AN APPOINTMENT WITH THE DEALER WAS SCHEDULED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 35,000.
NHTSA ODI #10500162
77,000 miles · Feb 14, 2013
Engine And Engine Cooling
WHILE TRAVELING AT HIGHWAY SPEEDS THE CAR SIMPLY TURNED OFF (ENGINE STOPS JUST LIKE YOU TURNED THE KEY TO OFF). TOTAL LOSS OF POWER STEERING AND POWER BRAKING. COASTED TO SIDE OF ROAD, WHERE CAR WAS RESTARTED. THIS PROBLEM IS SIMILAR TO A PROBLEM IN MAY 2012 WHEN THE CAR WHILE TRAVELING AT HIGHWAY SPEEDS TURNED ITSELF OFF. S…
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WHILE TRAVELING AT HIGHWAY SPEEDS THE CAR SIMPLY TURNED OFF (ENGINE STOPS JUST LIKE YOU TURNED THE KEY TO OFF). TOTAL LOSS OF POWER STEERING AND POWER BRAKING. COASTED TO SIDE OF ROAD, WHERE CAR WAS RESTARTED. THIS PROBLEM IS SIMILAR TO A PROBLEM IN MAY 2012 WHEN THE CAR WHILE TRAVELING AT HIGHWAY SPEEDS TURNED ITSELF OFF. STORED CODE AT THE TIME WAS C121C. DEALER WAS UNABLE TO DETERMINE CAUSE IN MAY 2012. *TR
NHTSA ODI #10498144
Mileage unknown · Jan 2, 2013
EngineSteering
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED AND THEN THE CHECK ENGINE LIGHT ILLUMINATED. TO RESTART THE VEHICLE, IT HAD TO BE SHIFTED INTO NEUTRAL. THE CONTACT ALSO STATED THAT THE POWER STEERING ASSIST WOULD FAIL INTERMITTENTLY. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEA…
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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED AND THEN THE CHECK ENGINE LIGHT ILLUMINATED. TO RESTART THE VEHICLE, IT HAD TO BE SHIFTED INTO NEUTRAL. THE CONTACT ALSO STATED THAT THE POWER STEERING ASSIST WOULD FAIL INTERMITTENTLY. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 104,000.
NHTSA ODI #10490681
100,000 miles · Nov 6, 2012
EngineSuspensionUnknown Or Other
MOTOR MOUNTS ARE COLLAPSED ON 2007 CHRYSLER PACIFICA. *TR
NHTSA ODI #10483472
55,000 miles · Sep 20, 2012
Electrical SystemEngine
ENGINE STALLS / SHUTS OFF AT LOW SPEED - THIS HAS OCCURRED 18 TIMES SINCE AND SEEMS TO BE GETTING PROGRESSIVELY WORSE. NOW IT IS OCCURRING AT HIGHER SPEEDS (50MPH) WHEN TURNING AROUND BENDS. LOSS OF POWER STEERING CONTRIBUTES TO THE PROBLEM. THE INTERIOR POWER REMAINS ON WHILE A OIL DISPLAY LIGHT FLASHES. ONCE STOPPED THE VEHICL…
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ENGINE STALLS / SHUTS OFF AT LOW SPEED - THIS HAS OCCURRED 18 TIMES SINCE AND SEEMS TO BE GETTING PROGRESSIVELY WORSE. NOW IT IS OCCURRING AT HIGHER SPEEDS (50MPH) WHEN TURNING AROUND BENDS. LOSS OF POWER STEERING CONTRIBUTES TO THE PROBLEM. THE INTERIOR POWER REMAINS ON WHILE A OIL DISPLAY LIGHT FLASHES. ONCE STOPPED THE VEHICLE WILL RESTART AND NO FURTHER PROBLEM IS DETECTED. THESE TYPES OF STALLING PROBLEMS OCCUR INTERMITTENTLY. THE SAME SORT OF SCENARIO HAPPENS EVERY TIME THE ENGINE SHUTS OFF (STALLS). *TR
NHTSA ODI #10476534
1 miles · Aug 31, 2012
Power Train
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING THE VEHICLE BEGAN TO SKIP AND JERK. THE CHECK ENGINE LIGHT ILLUMINATED AND THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHO STATED THE TRANSMISSION NEEDED A NEW VALVE BOX. THE VEHICLE WA…
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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING THE VEHICLE BEGAN TO SKIP AND JERK. THE CHECK ENGINE LIGHT ILLUMINATED AND THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHO STATED THE TRANSMISSION NEEDED A NEW VALVE BOX. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1 AND THE CURRENT MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10473136
75,000 miles · Dec 29, 2011
Fuel System, Gasoline
BEGINNING IN JULY 2011 THE GAS GAUGE BECAME ERRATIC. IT WOULD SHOW 1/2 TANK AND 200MILES TO EMPTY. WITHIN 20 MILES IT WOULD SHOW LOW FUEL AND SHORTLY AFTER RUN OUT OF GAS. AROUND THE SAME TIME THE FUEL TANK WOULD TAKE A VERY LONG TIME TO FILL. THE NOZZLE KEEPS KICKING OFF AS IF THE TANK WERE FULL. THE ONLY WAY TO FUEL IT IS TO G…
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BEGINNING IN JULY 2011 THE GAS GAUGE BECAME ERRATIC. IT WOULD SHOW 1/2 TANK AND 200MILES TO EMPTY. WITHIN 20 MILES IT WOULD SHOW LOW FUEL AND SHORTLY AFTER RUN OUT OF GAS. AROUND THE SAME TIME THE FUEL TANK WOULD TAKE A VERY LONG TIME TO FILL. THE NOZZLE KEEPS KICKING OFF AS IF THE TANK WERE FULL. THE ONLY WAY TO FUEL IT IS TO GENTLY SQUEEZE THE NOZZLE AND TRICKLE IT IN. THE FASTEST IT WILL TAKE FUEL IS SLOW ENOUGH THAT YOU CAN ACTUALLY COUNT THE PENNIES ON THE PUMP AS THEY GO UP. AFTER E-MAILING CHRYSLER NO LESS THAN 7 TIMES AND FINALLY DEMANDING TO SPEAK TO A SUPERVISOR I RECEIVED A PHONE CALL TODAY,12/29/2011. I HAD HIM ON THE PHONE FOR 40 MINUTES AND GOT NOWHERE. THE LAST E-MAIL THEY SENT ME SAID THE ANSWER WOULD REMAIN THE SAME, WHICH TELLS ME THERE WAS A PREDETERMINED ANSWER TO MY PROBLEM. I ASKED THE SUPERVISOR WHO CALLED ME FOR A PHONE NUMBER I COULD CALL TO SPEAK TO SOMEONE HIGHER THAN HIM AND WAS TOLD "WE DON'T DO THAT." I CANNOT SEE HOW A CAR THAT IS 5 YEARS OLD NEEDS A NEW FUEL PUMP AND A NEW FUEL TANK. HE SAID THIS IS THE FIRST CASE HE HAS SEEN ON THIS ISSUE BUT I HAVE FOUND NEARLY 100 CASES IDENTICAL TO MINE ON-LINE. I ALSO CALLED 7 DEALERS IN 5 STATES AND THEY HAVE ALL HEARD OF THIS PROBLEM AND KNEW JUST WHAT THE CAR NEEDS. PARTS AND LABOR COMES TO JUST OVER $1500.00. I WOULD GREATLY APPRECIATE ANY HELP OR ADVICE YOU COULD PROVIDE. THANK YOU. *KB
NHTSA ODI #10441656
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA08006 · Engine Compartment Fire
Opened Feb 21, 2008 · Closed Apr 15, 2009
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:front Underhood; Electrical System:wiring:interior/under Dash; Engine And Engine Cooling; Steering:hydraulic Power Assist:power Steering Fluid
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Additional source detail variants (5)
Electrical System
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Electrical System:wiring:front Underhood
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Electrical System:wiring:interior/under Dash
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Engine And Engine Cooling
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Steering:hydraulic Power Assist:power Steering Fluid
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
PE07052 · Engine Compartment Fire
Opened Oct 19, 2007 · Closed Feb 21, 2008
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist:power Steering Fluid
COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NOISY POWER STEERING PUMP BEFORE SEEING ANY EVIDENCE OF SMOKE OR FIRE.CHRYSLER ALSO STATES THAT A TUBE NUT ON THE HIGH PRESSURE POWER STEERING LINE WAS DISCOVERED TO BE CROSS THREADED DURING THE ASSEMBLY PROCESS AND DID NOT ALLOW PROPER SEALING OF THE O-RING.THE POWER STEERING SYSTEM IN THE 4.0L ENGINE IS ASSEMBLED AT THE CHRYSLER PLANT.THE POWER STEERING SYSTEM FOR THE 3.8L ENGINES ARRIVES AT THE CHRYSLER PLANT PRE-ASSEMBLED.CHRYSLER FOUND THAT IN THE 4.0L ENGINE, IT WAS POSSIBLE TO CROSS-THREAD THE TUBE NUT ON THE HIGH PRESSURE LINE DURING ITS ATTACHMENT TO THE STEERING GEAR, THUS CREATING AN IMPROPER SEAL.CHRYSLER IMPLEMENTED ASSEMBLY PLANT PROCESS CHANGES TO ELIMINATE THE POSSIBILITY OF CROSS-THREADING, AND APPLIED ADDITIONAL QUALITY CONTROL MEASURES TO DETECT POWER STEERING FLUID LEAKS.CHRYSLER STATED THAT WARRANTY AND FIELD DATA SUGGESTS THAT THESE PROCESS CHANGES HAVE MINIMIZED THE POSSIBILITY OF CROSS-THREADING.WITH REGARD TO THE VEHICLES PRODUCED PRIOR TO THE PRODUCTION CHANGE, A REVIEW OF THE WARRANTY CLAIMS INDICATES THAT THE ALLEGED DEFECT HAS NOT DECLINED IN THE 4.0L POPULATION.ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-006, TO FURTHER EVALUATE THE ISSUE.
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