NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
135 reports131,161 miles · Feb 16, 2005
Power Train
TRANSMISSION IS POPPING FROM DRIVE TO LOWEST GEAR AT 45 MPH AND IS CAUSING THE VEHICLE TO STALL. CONSUMER WILL TAKE VEHICLE TO DEALER FOR INSPECTION. *AK THIS HAS HAPPENED ON SEVERAL OCCASIONS. THIS TIMES CHRYSLER SAID IT WAS THE SPEED SENSOR AND THIS LAST TIME THE CONSUMER IT WAS TOLD THE SOLENOID. THE CAR STALLED ON SEV…
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TRANSMISSION IS POPPING FROM DRIVE TO LOWEST GEAR AT 45 MPH AND IS CAUSING THE VEHICLE TO STALL. CONSUMER WILL TAKE VEHICLE TO DEALER FOR INSPECTION. *AK THIS HAS HAPPENED ON SEVERAL OCCASIONS. THIS TIMES CHRYSLER SAID IT WAS THE SPEED SENSOR AND THIS LAST TIME THE CONSUMER IT WAS TOLD THE SOLENOID. THE CAR STALLED ON SEVERAL OCCASIONS WHILE ON THE HIGHWAY DOING SPEED IN EXCESS OF 60 MPH. *EH
NHTSA ODI #10106722
45,215 miles · Jan 26, 2005
Fuel System, GasolineFire
WHILE DRIVING 10 MPH CONSUMER WAS INFORMED THAT VEHICLE WAS ON FIRE. THE CONSUMER SMELLED FUEL, AND NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. THE CONSUMER PULLED OVER, AND NOTICED THAT FLUID WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE FUEL …
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WHILE DRIVING 10 MPH CONSUMER WAS INFORMED THAT VEHICLE WAS ON FIRE. THE CONSUMER SMELLED FUEL, AND NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. THE CONSUMER PULLED OVER, AND NOTICED THAT FLUID WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE FUEL RAIL O-RINGS NEEDED TO BE REPLACED. *AK *SC
NHTSA ODI #10106800
Mileage unknown · Dec 28, 2004
Engine And Engine Cooling
THE CONSUMER STATED THE VEHICLE STALLED WITHOUT WARNING. THE CONSUMER TRIED TO RESTART THE VEHICLE BUT WAS UNSUCCESSFUL. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE ENGINE NEEDED TO BE REPLACED PLEASE PROVIDE ADDITIONAL DETAILS. *JB
NHTSA ODI #10105456
114,000 miles · Oct 27, 2004
Parking BrakePower TrainCrash
AFTER REMOVING THE IGNITION KEY, FROM PARKED VEHICLE IT ROLLED FORWARD DOWN A HILL AND SMASHED ANOTHER VEHICLE. VEHICLE WAS PARKED ON LEVEL GROUND. THE VEHICLE TRAVELED A CITY BLOCK.*AK THE CONSUMER BELIEVED THE PROBLEM STARTED AFTER THE RECALL ON FLOOR SHIFTER WAS PERFORMED. *JB
NHTSA ODI #10089419
100,000 miles · Oct 19, 2004
Steering
WHEN TURNING AT LOW SPEEDS, THE RACK AND PINION SNAPPED AND FAILED. THE CONSUMER LOST STEERING CONTROL. THE CONSUMER MANAGED TO PULL OVER AND HAD THE VEHICLE TOWED. PLEASE PROVIDE MORE INFORMATION. *JB
NHTSA ODI #10097134
250 miles · Oct 4, 2004
Fuel System, GasolineService Brakes, HydraulicStructure
PETITION FOR INVESTIGATION OF 1996 CHRYSLER LHS DEFECTIVE FUEL RAILS. *BF PETITION IS TO ALSO INVESTIGATE THE ABS AND THE FRAME CONSTRUCTION/ALIGNMENT. THE VEHILCE'S WINDSHILED EXPLODED ON THE DRIVER'S SIDE BELOW THE WINDSHIELD WIPERS. THE VEHICLE'S FUEL RAILS LEAKED GASOLINE. THE BRAKE FLUID IN THE MASTER CYLINDER WAS CON…
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PETITION FOR INVESTIGATION OF 1996 CHRYSLER LHS DEFECTIVE FUEL RAILS. *BF PETITION IS TO ALSO INVESTIGATE THE ABS AND THE FRAME CONSTRUCTION/ALIGNMENT. THE VEHILCE'S WINDSHILED EXPLODED ON THE DRIVER'S SIDE BELOW THE WINDSHIELD WIPERS. THE VEHICLE'S FUEL RAILS LEAKED GASOLINE. THE BRAKE FLUID IN THE MASTER CYLINDER WAS CONTAMINATED. *NM
NHTSA ODI #10094852
35,000 miles · Sep 21, 2004
Steering
THE TIE ROD ENDS WORE OUT PREMATURELY. CONSUMER STATED HE WAS GOING ON THE FOURTH SET OF TIE RODS AT 125,000 MILES. *AK
NHTSA ODI #10092933
99,120 miles · Jan 31, 2004
Fuel System, Gasoline
ON 15 NOV 2003, MY 1996 CHRYSLER LHS, VIN [XXX], STARTED SMELLING OF GAS WHILE I WAS WAITING AT AN INTERSECTION. AFTER DRIVING TO A NEARBY LOT, I DETERMINED THAT FUEL WAS LEAKING ON TOP OF THE ENGINE, AROUND THE FUEL INJECTOR RAILS. DIDN'T WANT TO DRIVE IT, SO I PARKED IT AND CALLED MY AUTO SERVICE FOR A TOW TO A LAS VEGAS PRE…
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ON 15 NOV 2003, MY 1996 CHRYSLER LHS, VIN [XXX], STARTED SMELLING OF GAS WHILE I WAS WAITING AT AN INTERSECTION. AFTER DRIVING TO A NEARBY LOT, I DETERMINED THAT FUEL WAS LEAKING ON TOP OF THE ENGINE, AROUND THE FUEL INJECTOR RAILS. DIDN'T WANT TO DRIVE IT, SO I PARKED IT AND CALLED MY AUTO SERVICE FOR A TOW TO A LAS VEGAS PRECISION TUNE AUTOCARE THAT I'VE USED FOR VEHICLE MAINTENANCE. THEY CONFIRMED THE FUEL RAIL ASSEMBLY WAS LEAKING AND NEEDED REPLACED. INJECTOR BASE GASKET, INJECTOR O-RINGS, PLUM GASKET AND INJECTOR RAIL ASSEMBLY WAS REPLACE FOR $540.72 EQUIPMENT, $337.12 LABOR, SHOP SUPPLIES $34.55, AND TAX $43.14 FOR A TOTAL OF $955.54. UPON FILING MY MAINTENANCE RECORDS I FOUND AN EARLIER DAIMLER CHRYSLER SAFETY RECALL TO REPLACE FUEL RAIL O-RINGS AND REINFORCE THE FUEL OUTLET RAIL, RECALL 790. I HAD A VIRGINIA CHRYLSER DEALER ACCOMPLISH THE RECALL CORRECTIONS ON 23 APRIL 99. CALLED THE 1-800-992-1997 CHRYSLER CUSTOMER SERVICE NUMBER TO DETERMINE THEIR ASSISTANCE IN REIMBURSEMENT FOR THE OBVIOUS FAILED RECALL REPAIRS. WAS TOLD BY THE REPRESENTATIVE THAT SINCE I HAD NOT TAKEN IT TO A CHRYSLER DEALER THERE WAS NOTHING THEY COULD DO. TWO ISSUES: 1. THE RECALL REPAIRS OBVIOUSLY DID NOT CORRECT THE PROBLEM, HOW MANY OTHER LHS'S COULD BE VULNERABLE FOR AN ENGINE FIRE? FOR SAFETY I HOPE SOMEONE RESEARCHES THIS AND ENSURES CORRECTIVE MEASURES ARE TAKEN BEFORE SOMEONE GETS HURT. 2. I'VE GOT THE PAPERWORK, IS CHRYSLER STILL NOT LIABLE FOR THE REPAIRS OF THEIR POORLY ENGINEERED FUEL SYSTEM, ENOUGH SO THAT IT COULD CAUSE AN AUTO FIRE OR WORST? THANKS FOR YOUR TIME, [XXX] *JB UPDATED 07/27/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #10056214
20,000 miles · Jan 29, 2004
Steering
INNER TIE ROD ENDS ONLY LAST REALISTICALLY ABOUT 10,000 MILES,BECOME COMPLETELY UNSERVICEABLE IN 20,000. I AM SURE CHRYSLER IS AWARE OF THIS POOR DESIGN/MATERIAL PROBLEM. ADDITIONALLY, THE STEERING BOX ALSO HAS PROBLEMS WITH THE MOUNTING BUSHINGS. BE ADVISED THAT I HAVE REPLACED THE INNER TIE RODS TWICE, THEN THE BUSHINGS WHEN …
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INNER TIE ROD ENDS ONLY LAST REALISTICALLY ABOUT 10,000 MILES,BECOME COMPLETELY UNSERVICEABLE IN 20,000. I AM SURE CHRYSLER IS AWARE OF THIS POOR DESIGN/MATERIAL PROBLEM. ADDITIONALLY, THE STEERING BOX ALSO HAS PROBLEMS WITH THE MOUNTING BUSHINGS. BE ADVISED THAT I HAVE REPLACED THE INNER TIE RODS TWICE, THEN THE BUSHINGS WHEN THEY BECAME AVAILABLE IN AFTER MARKET FORM. CHRYSLER, AFTER MY MANY COMPLAINTS, REPLACED THE TIE ROD ENDS(ONCE AGAIN) AND THE STEERING BOX DUE TO MOVEMENT OF THE BOX DUE TO BUSHING WEAR. ONCE AGAIN, THE TIE ROD BUSHINGS NEED TO BE REPLACED. THIS CAR NOW HAS ALMOST 80,000 MILES. ISN'T THIS RIDICULOUS. HAVING AT ONE TIME BEEN A FRONT END MECHANIC I KNOW HOW DANGEROUS THIS PROBLEM IS. THE CAR IS A 1996 CHRYSLER LHS. I EXPECT SOME RELIEF FROM THIS.*AK
NHTSA ODI #10055207
133,294 miles · Jan 14, 2004
Steering
WHILE DRIVING AT A LOW SPEED IN A PARKING GARAGE THE STEERING FAILED AND THE VEHICLE COULD NOT BE TURNED IN EITHER DIRECTION. THE DEALER DETERMINED THAT TWO HALF-INCH BOLTS FOR THE INNER TIE ROD BROKE IN THE STEERING RACK. THE DEALER REPLACED THE STEERING RACK AND INNER TIE ROD BUSHING. THE CONSUMER HAS THE PARTS IN HIS POS…
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WHILE DRIVING AT A LOW SPEED IN A PARKING GARAGE THE STEERING FAILED AND THE VEHICLE COULD NOT BE TURNED IN EITHER DIRECTION. THE DEALER DETERMINED THAT TWO HALF-INCH BOLTS FOR THE INNER TIE ROD BROKE IN THE STEERING RACK. THE DEALER REPLACED THE STEERING RACK AND INNER TIE ROD BUSHING. THE CONSUMER HAS THE PARTS IN HIS POSSESSION. *AK *NM
NHTSA ODI #10047926
NHTSA investigations
4DP04007 · Fuel Rail, Brake Fluid, Chassis
Opened Oct 13, 2004 · Closed Oct 27, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System:fuel Rail; Service Brakes, Hydraulic:fluid; Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Additional source detail variants (3)
Fuel System, Gasoline:fuel Injection System:fuel Rail
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Service Brakes, Hydraulic:fluid
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
EA03011 · Auto Trans IGNITION-PARK Interlock
Opened Jul 17, 2003 · Closed Jan 30, 2004
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Additional source detail variants (2)
Power Train:automatic Transmission
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
EA99031 · Steering System Rack And Pinion
Opened Oct 29, 1999 · Closed Sep 13, 2001
Status: closed (inferred from source dates) · Steering
There is no summary currently available
PE99044 · Steering System Rack And Pinion
Opened Jun 28, 1999 · Closed Oct 29, 1999
Status: closed (inferred from source dates) · Steering
SINCE OPENING THE PRELIMINARY EVALUATION (PE), ODI HAS RECEIVED 6 ADDITIONAL COMPLAINTS.DURING THE PE IT WAS DETERMINED MULTIPLE FAILURE MODES ARE INVOLVED IN THIS MATTER.THE WARRANTY CLAIM RATE IS HIGH FOR A STEERING SYSTEM CONCERN.THE ISSUES REPORTED INVOLVE PREMATURE WEAR OUT AT THE RACK AND PINION INTERFACE WITH THE INNER TIE ROD END(S), BINDING AND STICKING OF THE STEERING GEAR, CRACKED OR BROKEN TIE ROD ENDS, SHEARED RACK AND PINION ASSEMBLY BOLTS, AND WEAR OUT OF THE RACK AND PINION MOUNT BUSHINGS.MANY OF THE COMPLAINANTS MENTION STEERING WONDER AND LOOSE STEERING.THREE OF THE MOST RECENT COMPLAINTS ALLEGE A COMPLETE LOSS OF STEERING DUE TO SHEARED BOLTS.ODI IS UPGRADING THIS PE IN ORDER TO PERFORM A THOROUGH TECHNICAL ANALYSIS OF THE VARIOUS SYSTEM FAILURE ALLEGATIONS AND TO QUANTIFY THE EFFECT THAT THESE FAILURES HAVE ON VEHICLE CONTROL.
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