2006 Chrysler Crossfire Roadster

THIS 2006 CROSSFIRE ROADSTER IS GARAGE KEPT. THE CAR WAS PARKED, WHEN THE GLASS SEPARATED ON THREE SIDES FROM THE CLOTH CONVERTIBLE TOP. FAILURE OF THE REAR WINDOW GLASS APPEARS TO BE DUE TO LACK OF ATTACHMENT, OTHER THAN ADHESIVE GLUE. THE CLOTH CONVERTIBLE TOP IS IN GOOD CONDITION. THIS POSES A SIGNIFICANT SAFETY HAZARD TO THE PUBLIC, CONSIDERING THE VEHICLE IS RATED AT SPEEDS IN EXCESS OF 150 MPH. IT APPEARS THAT CHRYSLER HAS RECALLED SOME 2005 MODELS WHICH HAVE THE SAME TYPE CONVERTIBLE TOPS AND GLASS WINDOWS, MADE BY KARMANN. AS THE SAFETY ISSUES CONTINUE I WOULD HOPE THAT CHRYSLER WOULD RECALL ALL OF THESE DEFECTIVE PARTS BEFORE THE PUBLIC IS SERIOUSLY INJURED OR KILLED. I AWAIT AN URGENT RESPONSE FROM CHRYSLER TO FIX THIS HAZARDOUS PROBLEM ME. PLEASE CONTACT ME WITH YOUR BEST EFFORTS TO MAKE THIS RIGHT AND KEEP EVERYONE SAFE. 2-13-18 DISAPPOINTED DRIVER IN EAST TENNESSEE

REAR GLASS WINDOW FALLING OUT OF 2006 CHRYSLER CROSSFIRE CONVERTABLE. THE CORNERS OF THE REAR WINDOW STARTED TO SEPARATE FROM THE ROOF MATERIAL. AFTER PUTTING THE TOP DOWN AND PUTTING IT BACK UP, MOST OF THE TOP AND CORNERS OF THE REAR WINDOW WERE LOOSE FROM THE ROOF FABRIC, I CALLED THE CHRYSLER DEALERSHIP TO FIND OUT HOW IT COULD BE REPAIRED. THEY TOLD ME THAT A NEW CONVERTIBLE TOP WOULD BE NEEDED. IT COULD NOT BE REPAIRED. CHRYSLER DEALER QUOTED $1,650 FOR THE TOP AND $1,000 FOR LABOR

THE REAR GLASS WINDOW ON MY CONVERTIBLE TOP BECAME DETACHED FROM THE SURROUNDING MATERIAL. APPARENTLY THE GLUE HOLDING THE WINDOW ON FAILED. I PULLED OVER AND SECURED IT BEFORE IT FLEW OFF AND POTENTIALLY HIT ANOTHER CAR OR PEDESTRIAN. THIS IS A PREVIOUSLY KNOW PROBLEM WITH THIS MODEL FOR THE 2004 AND 2005 MODEL YEARS. CHRYSLER HAS ISSUED A RECALL FOR CARS WITH THIS PROBLEM IN CERTAIN SOUTHERN STATES OF WHICH I LIVE IN ONE TEXAS. I CONTACTED CHRYSLER TODAY AND THEY INDICATED MY AREA WAS COVERED BUT NOT MY MODEL YEAR. I HAVE SEEN NUMEROUS COMPLAINTS ONLINE ABOUT THIS OCCURRING IN OTHER 2006 MODELS. THIS COULD POTENTIALLY BE AN EXTREME HAZARD TO OTHER AUTOS AND PEDESTRIANS. *TR

AT 70 MPH DRIVING ON THE HIGHWAY, THE REAR WINDOW SEPARATED FROM THE CONVERTIBLE TOP. SCARED ME TO DEATH AND NOT KNOWING WHAT HAPPENED I PUSHED THE BRAKE PEDAL TO STOP AND ALMOST GOT REAR ENDED BY THE CAR BEHIND ME. AFTER A SHORT ONLINE RESEARCH I FOUND THE SERVICE BULLETIN TSB 23-035-11 THAT EXTENDS THE WARRANTY ON THE CONVERTIBLE TOPS TO 10 YEARS/100,000 MILES TO SOME STATES MOSTLY SOUTHERN. HOWEVER, AFTER CONTACTING CHRYSLER AND TALKING TO [XXX] ID [XXX] I WAS TOLD THAT THERE WAS NOTHING THAT CHRYSLER WOULD DO ABOUT IT BECAUSE THE BULLETIN REFERS TO 2005 MODELS. I TOLD HER TO ESCALATE THE COMPLAINT AND LATER I'VE GOT A CALL FROM A [XXX] PRETENDING SHE WAS A SUPERVISOR AND TOLD ME THAT SHE NEVER HEARD OF ANY REAR WINDOWS SEPARATING FROM THE CLOTH CONVERTIBLE TOP. I EXPLAINED TO HER THAT THIS IS A FACTORY DEFECT AND THERE ARE HUNDREDS IF NOT THOUSANDS OF PEOPLE WITH THE SAME ISSUE, COMPLAINING ALL OVER THE INTERNET ABOUT IT, BUT SHE REFUSED TO DO ANYTHING ABOUT IT. AFTER SUGGESTING TO HER TO LOOK UP THE BULLETIN NO TSB 23-035-11 SHE SAID THERE IS NO SUCH THING. THIS IS A SERIOUS ISSUE AND CHRYSLER HAS TO DO SOMETHING ABOUT IT BEFORE SOMEONE DIES AS A RESULT OF THESE WINDOWS SEPARATING FROM THE CONVERTIBLE TOP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR