2005 Chrysler Crossfire Convertible

THE BACK WINDOW IN MY 2005 CROSSFIRE CAME UNGLUED AND NEARLY FELL IN WHILE I WAS DRIVING. I HAD TO GET OFF THE ROAD AND FOUND A WAY TO GET HOME WITH IT BARELY HANGING ON. I CALLED MY DEALERSHIP AND CHRYSLER ONLY TO LEARN THAT THEY HAD AN EXTENDED WARRANTY ON 2005 CROSSFIRE TOPS BUT BECAUSE MY CAR WAS NOT SOLD IN ONE OF THE NINE SOUTHERN STATES THEY WOULD NOT HELP ME. I WAS ABLE TO FIND SOMEONE TO RE-ATTACH THE WIDOW ON A TEMPORARY BASIS BUT IT KEEPS COMING UNGLUED. I HAVE BEEN TOLD THE ONLY PERMANENT SOLUTION IS TO GET A NEW TOP. I'VE SPENT 2 YEARS LIMPING ALONG WITH MAKE DUE REMEDIES. PLEASE HELP US.

ATTENTION: JOHN ABBOTT I AM THE ORIGINAL OWNER OF THIS CAR. THERE IS AN EXTENDED WARRANTY UNDER A TSB ISSUED BY CHRYSLER CALLED X31. FROM WHAT I UNDERSTAND, X31 SAYS THAT 2005 CROSSFIRE CONVERTIBLES THAT ARE UNDER 10 YEARS OLD AND UNDER 100,000 AND DELIVERED IN ANY OF 9 STATES ARE COVERED BY X31. MY CAR WAS BOUGHT IN DALLAS (ONE OF THE 9 INCLUDED STATES) IN JULY 2005 (UNDER 10 YEARS OLD) AND HAS UNDER 31,000 MILES. THE CAR HAS ALWAYS BEEN GARAGE KEPT. WHEN WE PURCHASED THE CAR THE DEALERSHIP LOOKED NATIONWIDE FOR THE CAR WITH EXACTLY WHAT WE WANTED AND FOUND ONE IN WISCONSIN. THE DEALER IN DALLAS, BOUGHT AND SHIPPED THE CAR TO PRESTON CHRYSLER, WHERE I PURCHASED IT. CHRYSLER SAYS THE CAR WAS DELIVERED TO WISCONSIN AND THEREFORE IS NOT UNDER WARRANTY. EVEN IF THE CAR WAS ORIGINALLY DELIVERED TO A DEALER IN WISCONSIN, IT WAS PURCHASED, NEW, IN TEXAS. I UNDERSTAND CHRYSLER NOT HAVING THIS CAR ON THEIR RECALL LIST, BUT I DON'T BELIEVE IT SHOULD TAKE THAT MUCH EFFORT FOR THEM TO REALIZED THAT THE CAR WAS PURCHASED NEW IN TEXAS AND INCLUDE THIS VIN IN THE WARRANTY. CHRYSLER HAS AGREED TO OPEN A CASE AND I TOOK IT TO A DEALERSHIP TODAY. I AM DETERMINED TO GET THIS RESOLVED IN MY FAVOR. CHRYSLER HAS NOT SAID THEY WOULDN'T FIX IT, BUT IS TALKING ABOUT DEDUCTIBLES OR OUTRIGHT COST TO ME. THOUSANDS OF THESE TOPS HAVE FAILED AND HUNDREDS WERE FIXED FOR FREE. I BELIEVE MY CAR FITS INTO BOTH CATEGORIES...UPDATED 08/26/15 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT THE MANUFACTURER'S EXPENSE. UPDATED 12/4/2015 *JS

AS MANY 2005 CHRYSLER CROSSFIRE CONVERTIBLE TOPS , THE REAR WINDOW GLASS IS SEPARATING FROM THE CONVERTIBLE FABRIC. THE ADHESIVE HAS TO BE DEFECTIVE ON ALL TOPS...NOW PEOPLE ARE SAYING THAT 2008 ARE SEPARATING ALSO....THIS IS A VERY SERIOUS SAFETY ISSUE SOME WINDOWS HAVE DETACHED DRIVING. CHRYSLER DID RECALL TOPS FOR SOME CARS,BUT ONLY IN A FEW STATES IT IS HAPPENING MORE THEN THEY HAVE MADE IT OUT TO BE. PLEASE LOOK INTO THIS AS THAT WAS NOT A FAIR ASSESSMENT TO ONLY A FEW CARS WHEN ALL 2005 HAVE THIS PROBLEM... !..UPDATED 08/13/15 *BF

TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE CONVERTIBLE. WHILE DRIVING AT 50 MPH, THE CONTACT HEARD A CLICKING SOUND AND NOTICED THAT THE REAR GLASS WINDOW SEPARATED FROM THE CONVERTIBLE TOP. THE FAILURE COULD EVENTUALLY CAUSE THE TOP TO DETACH COMPLETELY AS THE GLASS CONTINUED TO STRIKE THE ROLL BAR OF THE DRIVER SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

WENT OUT TO MY CAR AND FOUND THE REAR WINDOW GLASS HAD FALLEN OUT. BONDING ADHESIVE FAILURE. CHRYSLER HAD AN ILLOGICAL AND ARBITRARY TSB SET UP TO REPLACE THE CONVERTIBLE TOPS WITH REAR WINDOW ADHESIVE FAILURE BUT IT ONLY COVERED 2005 MODEL YEAR ROADSTERS AND A VERY LIMITED NUMBER OF CARS THAT WERE ORIGINALLY DELIVERED TO DEALERS IN A NINE SELECTED STATES. THE REALITY IS THAT ALL CHRYSLER CROSSFIRE ROADSTERS FROM 2005 TO 2008 MODEL YEARS WILL EVENTUALLY HAVE THEIR REAR WINDOW GLASS FALL OUT DUE TO THE FAILURE OF THE BONDING ADHESIVE. CHRYSLER'S "BAND AIDE" FIX WAS WOEFULLY INADEQUATE AND INEXPLICABLY LIMITED. *TR