2005 Chrysler Crossfire Convertible

I GET OFF WORK, GO TO CAR TO GO HOME, BACK WINDOW LAYING DOWN INTO THE CAR. CHRYSLER AND MY INSURANCE COMPANY REFUSE TO DO ANYTHING. PEOPLE PAY $26,000/30,000 FOR A VEHICLE AND THEN HAVE TO PAY ANOTHER $2000 TO REPAIR WHAT CHRYSLER IS AWARE OF AND RESPONSIBLE FOR. I'VE READ MULTIPLE COMPLAINTS WITH NO SOLUTIONS. SOMETHING IS TERRIBLY WRONG WITH THIS. SOMEBODY SHOULD BE ABLE TO FORCE CHRYSLER TO TAKE RESPONSIBILITY. "WHAT IF" WINDOW HAD BLOWN OUT WHILE DRIVING CAUSING SERIOUS INJURY OR DEATH TO PERSONS BEHIND VEHICLE.

THE GLASS REAR WINDOW HAS COME UNGLUED FROM THE CONVERTIBLE TOP. CHRYSLER WILL NOT STAND BEHIND THIS DEFECT EVEN THOUGH IT IS WIDELY REPORTED, UNLESS THE VEHICLE WAS SOLD IN ONE OF 7 SOUTHERN STATES. OBVIOUSLY THIS IS A DEFECTIVE GLUE PROBLEM AND THEY SHOULD STAND BEHIND IT. OWNERS ALL OVER THE COUNTRY ARE HAVING THE SAME ISSUE AND ALTHOUGH IT MIGHT BE MORE PREVALENT IN THE SOUTH, IT STILL HAPPENS ON NORTHERN CARS. CHRYSLER, STOP THIS RIDICULOUS PETTINESS AND FIX THESE CARS!

MY CAR IS GARAGE KEPT. I WENT TO VISIT A FAMILY MEMBER AND THE NEXT MORNING WALKED OUTSIDE, GOT IN MY CAR, STARTED TO DRIVE OFF ABOUT 0.1 MILE AWAY NOTICED MY BACK WINDOW SHAKING. I LOOKED BACK AND NOTICED MY BACK WINDOW HAD BECOME UNGLUED ON THE LEFT SIDE, RIGHT SIDE AND BOTTOM. IT WAS STILL HANGING ON AT THE TOP BY ONLY A LITTLE GLUE. I AM BLESSED THAT I WAS NOT DRIVING ON THE HIGHWAY OR AT A HIGH RATE OF SPEED AND THE WINDOW BECOME TOTALLY UNGLUED. I HAD TO PLACE TOWELS IN THE WINDOW TO GET THE WINDOW TO SIT UP IN ORDER FOR ME TO DRIVE ONE HOUR HOME. I AM NOT ABLE TO DRIVE MY CAR BECAUSE OF THIS AND CALLED FOUR DEALERSHIPS AND TWO UPHOLSTERY PLACES TO FIND OUT IF THEY CAN REPAIR THIS AND IF IS UNDER WARRANTY. TWO UPHOLSTERY PLACES GOT BACK TO ME, ONE QUOTED $120 FOR A TEMP FIX THAT HE CANNOT GUARANTEE WILL LAST OR REPLACING THE WHOLE ROOF FOR ABOUT $1800-$1900. ANOTHER UPHOLSTERY PLACE GOT BACK TO ME, $395-$500 FOR A TEMP FIX NOT GUARANTEEING IT AND IF IT DOES NOT HOLD UP HE WOULD CREDIT ME 80% OF WHAT I PAID TOWARDS HIM REPLACING MY ROOF FOR $2,400-$2,500. ONE DEALERSHIP GOT BACK TO ME AND KNOWS ABOUT THE ISSUE, LOOKED UP MY VIN AND MY CAR WAS NOT MADE IN A STATE THAT CHRYSLER COVERED UNDER THE SERVICE BULLETIN AND RECOMMENDS REPLACING IT WITH THE PART THAT CHRYSLER ASSIGNED TO THE SERVICE BULLETIN SO IT WOULD COST LESS, PRICE QUOTE $1,750. I AM EXTREMELY DISAPPOINTED THAT CHRYSLER WOULD NOT STAND BEHIND THEIR CARS AND RECALL OR FIX THE ISSUE WITH ALL CARS THAT HAVE THIS ISSUE. IT DOES NOT MATTER WHERE THE CAR WAS MADE, THE CAR OBVIOUSLY WAS MADE WITH A DEFECT THAT POSES A SAFETY PROBLEM. I WILL NOT BE PURCHASING ANOTHER CHRYSLER CAR BECAUSE OF THIS. UNFORTUNATELY, MY AUNT PURCHASED A CHRYSLER CROSSFIRE BECAUSE SHE SAW AND LIKED MY CAR. I ALSO PLAN ON CONTACTING A LAWYER AND CHRYSLER CORPORATE OFFICE TODAY TO SEE IF ANYTHING CAN BE DONE.

ATTENTION: JOHN ABBOTT I AM THE ORIGINAL OWNER OF THIS CAR. THERE IS AN EXTENDED WARRANTY UNDER A TSB ISSUED BY CHRYSLER CALLED X31. FROM WHAT I UNDERSTAND, X31 SAYS THAT 2005 CROSSFIRE CONVERTIBLES THAT ARE UNDER 10 YEARS OLD AND UNDER 100,000 AND DELIVERED IN ANY OF 9 STATES ARE COVERED BY X31. MY CAR WAS BOUGHT IN DALLAS (ONE OF THE 9 INCLUDED STATES) IN JULY 2005 (UNDER 10 YEARS OLD) AND HAS UNDER 31,000 MILES. THE CAR HAS ALWAYS BEEN GARAGE KEPT. WHEN WE PURCHASED THE CAR THE DEALERSHIP LOOKED NATIONWIDE FOR THE CAR WITH EXACTLY WHAT WE WANTED AND FOUND ONE IN WISCONSIN. THE DEALER IN DALLAS, BOUGHT AND SHIPPED THE CAR TO PRESTON CHRYSLER, WHERE I PURCHASED IT. CHRYSLER SAYS THE CAR WAS DELIVERED TO WISCONSIN AND THEREFORE IS NOT UNDER WARRANTY. EVEN IF THE CAR WAS ORIGINALLY DELIVERED TO A DEALER IN WISCONSIN, IT WAS PURCHASED, NEW, IN TEXAS. I UNDERSTAND CHRYSLER NOT HAVING THIS CAR ON THEIR RECALL LIST, BUT I DON'T BELIEVE IT SHOULD TAKE THAT MUCH EFFORT FOR THEM TO REALIZED THAT THE CAR WAS PURCHASED NEW IN TEXAS AND INCLUDE THIS VIN IN THE WARRANTY. CHRYSLER HAS AGREED TO OPEN A CASE AND I TOOK IT TO A DEALERSHIP TODAY. I AM DETERMINED TO GET THIS RESOLVED IN MY FAVOR. CHRYSLER HAS NOT SAID THEY WOULDN'T FIX IT, BUT IS TALKING ABOUT DEDUCTIBLES OR OUTRIGHT COST TO ME. THOUSANDS OF THESE TOPS HAVE FAILED AND HUNDREDS WERE FIXED FOR FREE. I BELIEVE MY CAR FITS INTO BOTH CATEGORIES...UPDATED 08/26/15 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT THE MANUFACTURER'S EXPENSE. UPDATED 12/4/2015 *JS