NO BACKUP CAMERA DEAD RADIO SCREEN SECOND OCCURENCE CAR DEALER NOTIFIED
2019 Chrysler 300
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2019 Chrysler 300 do not stand out strongly from the model-year median of 90.
About this comparison →How this year compares
Owner complaints by model year
Compare all 300 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 11 of 60 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Exterior Lighting. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
60 reportsThis has happened a few times. First , I started my car, after being driven for awhile, then it immediately shutoff and the abs system, traction control, emergency brake, and other lights lit up on my dash and showed in messages “service power steering,” “service abs system,” and “service electronic stability control.” Meanwhil…
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This has happened a few times. First , I started my car, after being driven for awhile, then it immediately shutoff and the abs system, traction control, emergency brake, and other lights lit up on my dash and showed in messages “service power steering,” “service abs system,” and “service electronic stability control.” Meanwhile, my power steering goes out, brakes, and air conditioning stop working with all the lights on my dash lit. Then, when you park and turn it off, it won’t start again. Doesn’t even try to start. This also has happened while driving and I had no choice, but to drive it or be stuck an hour from home at 1am. This not only puts others in danger, but myself with no brakes and power steering.
Touch screen may freeze disabling driver from adjusting climate, audio, navigation, user manual, and all other on-board screen functions. While frozen screen remains on even after vehicle has been turned off.
The forward collision warning (FCW) system does not function as designed. It is supposed to give visual and audible warnings as well as apply the brakes (if so selected). The system on my car gives the visual and audible warnings, but does not apply the brakes. I have experienced this several times since I have owned the car. I …
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The forward collision warning (FCW) system does not function as designed. It is supposed to give visual and audible warnings as well as apply the brakes (if so selected). The system on my car gives the visual and audible warnings, but does not apply the brakes. I have experienced this several times since I have owned the car. I took it to the Chrysler dealer on 12/11/2020 and again on 3/28/2022 for this issue and their response both times was "there are no stored codes in the module and it is unsafe to test the system. Therefore the system is working as designed."
when putting vehicle in gear from park to drive there is a clucking souk in the rea end such as the ring and (differential ) pinion gears or cv boots Carl Burger Dodge put a rea end in the car and it still doing it they stated that they can not or it NORMAL NOISE. I have return the car at least four time for the same noise each …
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when putting vehicle in gear from park to drive there is a clucking souk in the rea end such as the ring and (differential ) pinion gears or cv boots Carl Burger Dodge put a rea end in the car and it still doing it they stated that they can not or it NORMAL NOISE. I have return the car at least four time for the same noise each time one guy or the other heard it but they can not repair... I 'am afraid it the differential will go out at high speed and cause a accidennt , this first appear in the first few in 2019 and is still present.
So , when I am finishing a call and I try to hang up, it freezes the screen up. When this happens the call counter on the screen is still going like I am on the call when I am not. I have to disconnect my phone in order to use it. Then I have to pull over and go in the trunk and pull the radio fuss out so that it will clear eve…
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So , when I am finishing a call and I try to hang up, it freezes the screen up. When this happens the call counter on the screen is still going like I am on the call when I am not. I have to disconnect my phone in order to use it. Then I have to pull over and go in the trunk and pull the radio fuss out so that it will clear everything out and then I can reconnect my phone and use the hands free again. When it freezes up , I can change anything, none of the buttons on the screen will works and the screen gets really hot to touch. Secondly when I go to crank my car sometimes whether it is a cold crank or not it may a hitting nose and it sound like it is coming from the back left side. That can happen several times a day or sometimes it doesn't happen at all. This is a new car for me so I don't know why I am having these problems and I work hard to finally be able to afford what I like for it to give me problems from the start. I have reached out to the dealership where I got it from but haven't hear anything back and the has been happening for a while. Please help. So many dates so I am just going to put the last time it happened but the problem started late November 2020 when I got the car.
BRAND NEW CHRYSLER 300 W/<1100MI UCONNECT UPDATE ERROR CODE 20 VEHICLE INOPERABLE CONDITION VIN: [XXX] ATTEMPTED SERVICE CENTER TODAY (X3) AGAIN ... EXACT PART NUMBER OBTAINED FROM PREVIOUS SERVICE VISIT(S) USED PART SENT IN OPEN BOX WRONG DEVICE DELIVERED! (STOLEN OR INTERCEPTED) SO SAD COME BACK ANOTHER DAY? AUGUST MADE BE…
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BRAND NEW CHRYSLER 300 W/<1100MI UCONNECT UPDATE ERROR CODE 20 VEHICLE INOPERABLE CONDITION VIN: [XXX] ATTEMPTED SERVICE CENTER TODAY (X3) AGAIN ... EXACT PART NUMBER OBTAINED FROM PREVIOUS SERVICE VISIT(S) USED PART SENT IN OPEN BOX WRONG DEVICE DELIVERED! (STOLEN OR INTERCEPTED) SO SAD COME BACK ANOTHER DAY? AUGUST MADE BE BETTER TIME FOR PARTS NEED NOW A FOURTH (4TH) VISIT TO DEALEARSHIP BY APPT NHTSA: "NO BACKUP CAMERA" COMPLAINT FILED WE ARE GOING ON MORE THAN A MONTH NOW BEFORE RESOLVE NO REPAIR PARTS AVAILABLE (X3) REPLACED AUTO BATTERY PULLED RADIO FUSES (DEALER PERFORMED) DEAD FOR A WEEK NO ONBOARD SCREEN NO OPERATIONAL MENUS THANK YOU FOR YOUR CONSIDERATION AND/OR ASSISTANCE [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
UCONNECT ERROR 20 UPDATE FAILURE RESULT CAUSING "NO BACK UP CAMERA" AVAILABILITY UCONNECT ERROR 20 UPDATE FAILURE RESULT CAUSING "NO REARVIEW MIRROR DIMMER" FUNCTION AVAILABILITY Chrysler's Response(s): [TODAY] Hello, my name is Dave. I'm calling from Chrysler case management regarding the case that was escalated up for the …
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UCONNECT ERROR 20 UPDATE FAILURE RESULT CAUSING "NO BACK UP CAMERA" AVAILABILITY UCONNECT ERROR 20 UPDATE FAILURE RESULT CAUSING "NO REARVIEW MIRROR DIMMER" FUNCTION AVAILABILITY Chrysler's Response(s): [TODAY] Hello, my name is Dave. I'm calling from Chrysler case management regarding the case that was escalated up for the 2019 Chrysler 300. I understand that you're working with Chapman Dodge in Scottsdale regarding an ongoing concern with the radio. I have reached out to them and requested the information. We need to determine what involvement we need to get started and what the next steps are. Essentially. I'm available Monday through Friday from 10 a.m. To 6:30 p.m. Eastern, and my number here is 844-378-0597. My extension is 406-0076. Thank you. Hello, this is Michael from Ram Uconnect customer care. Just give me a quick call in regards to your new Dodge Challenger. Actually, this was a Chrysler 300 was not seeing the VIN number. But basically need the the part is on order confirm with the dealership that they made a mistake and they they put 2 orders under your name. One of them was for a different customer, but they were able to track it Down based off the serial ID number. That one was already installed. This one is currently showing an ETA of eight to twenty two. Twenty Twenty-One. But yeah, we got involved. We got it expedited. We're going to try to see about getting it sooner. It's currently being shipped from the supplier. So it hasn't actually started ship off. Basically what they're doing right now is they're trying to get it released. And that's where we're at. So, yeah, it's currently shipping from the supplier by that when I mean is there trying to release it so often. Do you have any questions? Feel free to give me a call? My telephone number's going to be 100-860-6632 extension 30478. Hope you have a great evening. Bye. CHAOS@CHRYSLER
UCONNECT ERROR 20 UPDATE FAILURE RESULT CAUSING "NO REARVIEW MIRROR DIMMER" FUNCTION AVAILABILITY
UCONNECT ERROR 20 UPDATE FAILURE RESULT CAUSING "NO BACK UP CAMERA" AVAILABILITY
Official recalls
224V198000 · Air Bags:side/window:curtain:inflator
Mar 14, 2024
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.
Remedy: Dealers will replace both side curtain air bags, free of charge. Owner notification letters were mailed beginning February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 19B.
19V203000 · Electrical System: Instrument Cluster/panel
Mar 14, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Dodge Challenger and Charger and Chrysler 300 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Consequence & remedy
Consequence: Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems, increasing the risk of crash.
Remedy: Chrysler has notified owners, and dealers will update the instrument cluster software, free of charge. The recall began April 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V32.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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