2018 Chrysler 300

TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 5 MPH AND MAKING A LEFT TURN, THE FRONT PASSENGER SIDE WHEEL CONTINUED TO MOVE IN A STRAIGHT LINE. AS A RESULT, THE VEHICLE STRUCK A CURB. THE CONTACT'S DAUGHTER WAS SEATED IN THE REAR PASSENGER SEAT AND WAS NOT WEARING A SEAT BELT. HER DAUGHTER'S FACE STRUCK THE REAR PASSENGER SIDE WINDOW. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR WAS ILLUMINATED. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROAD BEFORE PROCEEDING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO MAC HAIK DODGE CHRYSLER JEEP RAM (LOCATED AT 3207 S GENERAL BRUCE DR, TEMPLE, TX 76504, (254) 773-4556) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER WHEEL AND RIM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ON SEPTEMBER 28, 2019, WHILE DRIVING 35 MPH AND MAKING A LEFT TURN, THE FRONT PASSENGER WHEEL DETACHED FROM THE VEHICLE. AS A RESULT, THE CONTACT STRUCK A CURB. THE AIR BAGS DID NOT DEPLOY. THE PASSENGER SIDE BUMPER, FENDER, AND WHEEL WERE DAMAGED. THE CONTACT'S CHEST STRUCK THE STEERING WHEEL DUE TO THE IMPACT. THE CONTACT SOUGHT MEDICAL ATTENTION AT THE EMERGENCY ROOM FOR THE CHEST PAIN AND LOW BLOOD PRESSURE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO BODY SHOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 700.

THE 845RE TRANSMISSION IS CAUSING PROBLEMS OF GRINDING NOISES AND A HOWLING,AND FEEL OF GRINDING ON THE GAS PEDAL AT 40 MPH NO POWER AND THE CAR STUTTERS IN THE MORNING AT FIRST START IN DRIVE WHILE MOVING, I'VE HAD IT AT LUCAS SMITH IN FESTUS MO 3 TIMES AND CAN'T FIND WHAT'S GOING WRONG, THIS HAS HAPPEN IN MY 2016 CHRYSLER 300 AND NO SOLUTIONS WERE FOUND,,,IN MY RESEARCH OF THIS PROBLEM NO ONE ELSE HAS THIS PROBLEM BUT ME THAT'S STRANGE!! I OWN THE ONLY 2 CHRYSLER 300 WITH TRANSMISSIONS NOISES AND GRINDING,, PLEASE CONTACT ME SOON @ [XXX] BECAUSE THE CAR IS BACK IN SHOP TODAY OCT 28 2019. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE CHRYSLER OPERATORS MANUAL/CHRYSLER.COM EXPLICITLY STATES THAT "THE BLIND SPOT MONITORING (BSM) ZONE STARTS AT THE OUTSIDE REAR VIEW MIRROR AND EXTENDS APPROXIMATELY 20 FT (6 M) TO THE REAR OF THE VEHICLE." NONE OF CHRYSLER'S MANUFACTURED VEHICLES MEETS THIS SAFETY SPECIFICATION. INSTEAD, THE BSM DETECTS A VEHICLE APPROACHING FROM EITHER SIDE LANE ONLY WHEN THE VEHICLE APPROACHES THE BSM VEHICLE AFTER IT HAS REACHED THE BSM EQUIPPED VEHICLE'S REAR BUMPER, OR JUST 6 TO 7 FEET BEHIND THE REAR VIEW SIDE MIRRORS, INSTEAD OF THE PUBLISHED 20 FEET. THIS IS A SERIOUS SAFETY ISSUE THAT DOES NOT ALLOW ENOUGH TIME FOR THE DRIVER OF THE BSM EQUIPPED VEHICLE TO CHANGE LANES SAFELY. CHRYSLER IS ERRONEOUSLY STATING/PUBLISHING SPECIFICATIONS TO THE PURCHASERS OF THEIR SAFETYTEC PRODUCTS THAT CANNOT AND ARE NOT MET BY THE CURRENT MONITORING SENSORS. THE BSM SYSTEM IS PART OF CHRYSLER'S SAFETYTEC PLUS GROUP PACKAGE THAT HAS A MSRP VALUE OF $2995. I HAVE DRIVEN OTHER VEHICLES WITH THE CHRYSLER BSM PACKAGE AND NONE OF THE DRIVEN VEHICLES MEET CHRYSLER'S DESCRIPTION/ SPECIFICATIONS FOR THE BSM TO ALERT THE DRIVER OF AN ONCOMING PASSING VEHICLE. THE BSM SYSTEM DOES ALERT THROUGH TRIANGLE LIGHTS ON THE SIDE REAR VIEW MIRRORS AND AUDIBLY ALERTS THE DRIVER, BUT NOT UNTIL THE ONCOMING VEHICLE IS NEXT TO THE CAR EQUIPPED WITH THE BSM SAFETY. THE BSM ALERT COMES ON TOO LATE TO PREVENT AN ACCIDENT. THE BSM SYSTEM DOES NOT PERFORM AS DESCRIBED BY CHRYSLER PUBLICATION AND DEALER DESCRIPTION TO NEW CAR PURCHASERS. IN ADDITION, I DROVE JEEPS AND OTHER 300 VEHICLES EQUIPPED WITH BSM AND EACH OF THESE VEHICLES HAD THE SAME SAFETY CONCERNS. I MET WITH THE SUPERVISOR OF SERVICES AT MY CHRYSLER DEALERSHIP AND WE WENT FOR A TEST DRIVE. HE STATED THAT THE BSM IS MONITORING AND WORKING AS DESIGNED, BUT NOT AS EXPLICITLY SPECIFIED CHRYSLER IN CHRYSLER PUBLICATIONS AND OWNER AND OPERATING MANUALS.

CHECK ENGINE LIGHT COMES ON, VEHICLE HAS NO POWER, CAN'T ACCELERATE. SHOWS CODES P0340 P0365 U1428. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE! I WAS ON THE FREEWAY AND THE ACCELERATOR PEDAL IS TOTALLY UNRESPONSIVE. HOLDING IT TO THE FLOOR KEPT THE SPEED STEADY UNTIL I WAS ABLE TO PULL OFF THE SIDE OF THE ROAD.

ELECTRONIC STABILITY CONTROL WARNING LIGHT CAME ON. THE VEHICLE WOULD NOT ACCELERATE EVEN WITH THE GAS PEDAL PUSHED TO THE FLOOR. THIS IS VERY DANGEROUS!!!! I WAS GOING 35 IN THE RAIN ON THE FREEWAY WHEN THIS OCCURRED. TRAFFIC STARTED TO SPEED UP AND I COULD COULD NOT ACCELERATE TO KEEP UP WITH TRAFFIC. IT TOOK OVER A MILE TO GET UP TO SPEED. IF SOMETHING SHOULD FAIL, IT SHOULD NOT MAKE THE CAR UNSAFE TO OPERATE.

TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, THE CONTACT HEARD A LOUD SOUND THAT ENDED IN A BOOM. AFTERWARDS, THE VEHICLE IDLED AND WOULD NOT ENGAGE IN DRIVE. AFTER MANY ATTEMPTS, THE VEHICLE SHIFTED INTO DRIVE AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO OURISMAN CHRYSLER (2406 CRAIN HWY, BOWIE, MD 20716) WHERE A NAIL WAS FOUND IN THE REAR PASSENGER TIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. THE CONSUMER STATED THE VEHICLE WAS PLACED IN DRIVE BUT, INSTEAD THE VEHICLE BEGAN REVERSING. *JS