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2015 Chrysler 300

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2015 Chrysler 300 do not stand out strongly from the model-year median of 90.

About this comparison →

When problems were reported

Mileage at the reported incident

68 reports with mileage · 29 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports1 fire reports6 injury reports

Electrical System complaints

14 reports
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Mileage unknown · May 8, 2025
Electrical System

This issue has been going on since February 2024. The vehicle will completely shutdown while driving ( no matter what speed I'm going ) it will say SERVICE THE SHIFTER and stop. The first time this happened I took (towed bc vehicle willl have no power since this a SAFTEY issue ) the Vero beach Chrysler dealership the vehicle to…

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This issue has been going on since February 2024. The vehicle will completely shutdown while driving ( no matter what speed I'm going ) it will say SERVICE THE SHIFTER and stop. The first time this happened I took (towed bc vehicle willl have no power since this a SAFTEY issue ) the Vero beach Chrysler dealership the vehicle to Commuter Cars in Port St Lucie which is the dealer I purchased the car from. They kept the vehicle for 2 weeks. I paid 644$ they said they replaced the shifter and that was the problem. 2 weeks later the same thing happened while driving , I took ( towed )the car to Chrysler . Chrysler charge me 200$ and said there was nothing wrong it was the safety recalls. 5 months later it happens again I take the car to Chrysler they charged me 1000$ and said it was some type of connecter . A month later it happens again I (towed) it to chysler they said the ECM shifter module had dried up coffee on it and they wiped it off and its working fine. They charge me 445$ said it needed a battery. Now it has happened again 2 months later and they are just now saying my ECM SHIFTER is bad. The service manager was rude and disrespectful. I have our conversation recorded. I said WHY am I just now knowing this after spending thousands of dollars towing this vehicle back and forth. My son and I could have been in a major accident because the car shuts completely down while driving. They never once check this and the car has been to them 4 times.

NHTSA ODI #11659687

Mileage unknown · Aug 2, 2024
Electrical SystemPower TrainUnknown Or Other

Car is going crazy key won't work then it will then it won't mover then it won't work wipers stay on even when off all lights go on computer won't get a scan when it's not working it's an electric tcm pcm issue that was a recall for these cars but was told for some reason mine wasn't part of the recall now I'm having issues with…

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Car is going crazy key won't work then it will then it won't mover then it won't work wipers stay on even when off all lights go on computer won't get a scan when it's not working it's an electric tcm pcm issue that was a recall for these cars but was told for some reason mine wasn't part of the recall now I'm having issues with that same electric and pcm tcm issue Collin at chrysler customer care told me I had to make a complaint my car is unable to move out of no where greatly hindering me

NHTSA ODI #11606192

Mileage unknown · Jun 21, 2023
Electrical SystemStructure

My car has 122,760 miles and has had multiple fuses blow repeatedly. In the last 2wks. Today is 06-21-2023 I can change a fuse and it will blow within 15miles. Also the trim going around my windshield has disintegrated. It literally crumbled into pieces when I touched it. I noticed this almost 3 yrs ago.

NHTSA ODI #11528099

Mileage unknown · Jun 12, 2023
Electrical SystemEngineUnknown Or Other

My uconnect radio did a firmware update. And my rear view backup camera, and my satellite radio with my navigation system stopped working. Along with my throttle body error light came up. Also the car was parked in the driveway standing still.

NHTSA ODI #11526610

Mileage unknown · Nov 27, 2022
Electrical SystemEnginePower Train

1. Rear differential failed before 100,000 miles. I was driving and I heard something metal fall in the back of the car. I pressed gas but was not able to move. After inspection and call for help, the part that fell on the ground was the rear differential. How can it just fall out while driving? I had to get it towed and repaire…

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1. Rear differential failed before 100,000 miles. I was driving and I heard something metal fall in the back of the car. I pressed gas but was not able to move. After inspection and call for help, the part that fell on the ground was the rear differential. How can it just fall out while driving? I had to get it towed and repaired by a mobile mechanic. 2. The sunroof switch is faulty. Several times it has gotten stuck and won’t close. If it starts to rain, I have to pull over on the highway, cut the car off and on a few times and press the button until it closes. The sunroof will move forward like it’s going to close but doesn’t; it moves back and forth like it’s stuck on something. 3. The shifter is incredibly rough and hard. It sounds like something falling out of the car every time I shift from park to reverse and back to park. Very loud and the entire car jerks when shifting. There was a previous recall but the problem still persists. I’m afraid something else will fall out while driving.

NHTSA ODI #11495009

82,000 miles · Feb 16, 2021
Electrical SystemElectronic Stability Control (esc)Service Brakes

TL* THE CONTACT OWNS A 2015 CHRYSLER 300. THE CONTACT STATED THAT THE INSTRUMENT PANEL SHOWED THAT THE SERVICE BRAKES AND ELECTRONIC STABILITY CONTROL WARNING LIGHTS WERE ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO LANDMARK CHRYSLER DODGE JEEP RAM FIAT OF ATLANTA (5745 PEACHTREE INDUSTRIAL BLVD, CHAMBLEE, GA 30341, (678) 825-32…

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TL* THE CONTACT OWNS A 2015 CHRYSLER 300. THE CONTACT STATED THAT THE INSTRUMENT PANEL SHOWED THAT THE SERVICE BRAKES AND ELECTRONIC STABILITY CONTROL WARNING LIGHTS WERE ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO LANDMARK CHRYSLER DODGE JEEP RAM FIAT OF ATLANTA (5745 PEACHTREE INDUSTRIAL BLVD, CHAMBLEE, GA 30341, (678) 825-3200) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO A RECALL HOWEVER, THE CONTACT WAS NOT PROVIDED THE NHTSA CAMPAIGN NUMBER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

NHTSA ODI #11396410

57,000 miles · Jun 26, 2020
Electrical System

BOTH AC ACTUATOR KEEP GOING OUT INTERMITTENTLY AND EVEN AFTER REPLACING CONTINUES TO, WHICH RESULTS IN UNABLE TO CHANGE THE TEMPERATURE. TOOK IT TO A MECHANIC POSSIBLE SOMETHING IS WRONG WITH THE FACTORY WIRE HARNESS. THIS HAPPENS EVERY DAY, BOTH ACTUATORS DON'T SEEM TO WORK AT THE SAME TIME. HAPPENS WHEN IN MOTION OR STATIONARY…

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BOTH AC ACTUATOR KEEP GOING OUT INTERMITTENTLY AND EVEN AFTER REPLACING CONTINUES TO, WHICH RESULTS IN UNABLE TO CHANGE THE TEMPERATURE. TOOK IT TO A MECHANIC POSSIBLE SOMETHING IS WRONG WITH THE FACTORY WIRE HARNESS. THIS HAPPENS EVERY DAY, BOTH ACTUATORS DON'T SEEM TO WORK AT THE SAME TIME. HAPPENS WHEN IN MOTION OR STATIONARY. *TR

NHTSA ODI #11331137

19,000 miles · Dec 30, 2019
Air BagsElectrical SystemSteeringCrashInjury

ON MONDAY MORNING DECEMBER 23RD APPROXIMATELY 4:15 AM. ON A RAINY WEATHER CONDITION, I WAS DRIVING ON THE 91 EASTBOUND FREEWAY GOING ABOUT 60 MPH, I WAS ON THE 3RD MIDDLE LANE, NEAR GREEN RIVER ROAD, ALL OF A SUDDEN MY STEERING WHEEL FELT AS IF IT LOCKED ON ME, MY CAR STARTED TO VEER TO THE LEFT AND I COULDN'T BREAK OR RELEASE T…

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ON MONDAY MORNING DECEMBER 23RD APPROXIMATELY 4:15 AM. ON A RAINY WEATHER CONDITION, I WAS DRIVING ON THE 91 EASTBOUND FREEWAY GOING ABOUT 60 MPH, I WAS ON THE 3RD MIDDLE LANE, NEAR GREEN RIVER ROAD, ALL OF A SUDDEN MY STEERING WHEEL FELT AS IF IT LOCKED ON ME, MY CAR STARTED TO VEER TO THE LEFT AND I COULDN'T BREAK OR RELEASE THE STEERING WHEEL, I KNEW I HAD LOST CONTROL AT THIS POINT, BRACING MYSELF, I HIT THE HEAD ON THE CENTER DIVIDER, I SPUN OUT OF CONTROL ENDED BY HITTING THE RAIL ON THE RIGHT SHOULDER, FULL IMPACT. MY BAGS DID NOT DEPLOY, I HAVE A CHEST CONTUSION AS A RESULT OF ME HITTING THE STEERING WHEEL FULL FORCE AND COMPRESSION FRACTURE ON MY THORACIC VERTEBRA NUMBER 7 AS CONFIRMED BY THE CT BODY SCAN/X-RAY FROM THE ER. PLEASE, SOMEONE NEEDS TO HELP ME OUT HERE.*DT*JB

NHTSA ODI #11292159

47,000 miles · Oct 23, 2018
Electrical SystemSeatsUnknown Or Other

MY 2015 CHRYSLER 300S HAS A DIAL GEAR SHIFT THAT WILL NOT GO INTO GEAR. I RESIDE IN ND AND THOUGHT IT WAS THE FRIGID WEATHER. THE CARS DIAL SHIFT WAS STUCK AND II HAD MY TWO CHILDREN WITH ME IN THE COLD -40 TEMP AND -30 WINDCHILL. I HAD TO WALK TO GET HELP AND LEAVE MY KIDS IN VEHICLE. AFTER BEING STUCK FOR 4 HRS, I TRIED IT A…

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MY 2015 CHRYSLER 300S HAS A DIAL GEAR SHIFT THAT WILL NOT GO INTO GEAR. I RESIDE IN ND AND THOUGHT IT WAS THE FRIGID WEATHER. THE CARS DIAL SHIFT WAS STUCK AND II HAD MY TWO CHILDREN WITH ME IN THE COLD -40 TEMP AND -30 WINDCHILL. I HAD TO WALK TO GET HELP AND LEAVE MY KIDS IN VEHICLE. AFTER BEING STUCK FOR 4 HRS, I TRIED IT AGAIN AND THE SHIFT WENT INTO GEAR. IT NEVER HAPPENED AGAIN UNTIL OCT 20TH AT 10:38 AM. THE WEATHER WAS NICE BUT THE SHIFT ONCE AGAIN LEFT MY KIDS AND I STRANDED AFTER PARKING AT A THRIFT STORE. AFTER SEVERAL TRIES AND 1 HR THE GEAR WORKED AGAIN. I'M A WIDOW WITH 2 UNDER AGE KIDS AND NEED A RELIABLE VEHICLE AND THIS IS NOT IT. THE RADIO CHANGES STATIONS WHEN IT WANTS, AND THE HEATED SEATS AND HEAT WORK WHEN USED. THE HEAT ON THE DRIVER'S SIDE WORKS WHEN IT FEELS BUT THE AIR DOES BLOW. THERE IS JUST NO HEAT!! FOR NORTH DAKOTA THAT'S NOT GOOD !! MY CAR IS CHRISTINE OR YOU BUILT A DANGEROUS UNSAFE CAR !! NOW, I HAVE TO PAY TO HAVE IT FIXED AND THE DIAL SHIFT WILL COST ME $400, THE SEATS $300, AND THE ELECTRIC PROBLEMS ARE STARTING AT $500 PER BISMARCK REPAIR SHOPS, INCLUDING CHRYSLER!! I AM TAKING MY CAR TO EIDE CHRYSLER OCTOBER 27TH AT 9 AM AND WILL HAVE TO PAY LABOR COSTS WITH WHATEVER EXTRA THEY CHARGE BECAUSE THIS VEHICLE WAS BUILT PPOR AND UNSAFE!! THE VEHICLE WAS PARKED AND OFF BOTH TIMES. WHEN GETTING IN TO START IT , THE SHIFT WOULD NOT WORK. THE FIRST TIME WAS VERY COLD, THE SECOND WAS A NICE DAY. THERE'S NO RHYME OR REASON FOR THESE EXPERIENCES.

NHTSA ODI #11141968

3,000 miles · Oct 17, 2016
Electrical SystemFuel/propulsion SystemStructure

TL* THE CONTACT OWNS A 2015 CHRYSLER 300. THE CONTACT STATED THAT DUE TO THE VEHICLE'S DESIGN, SHE HAD TO TAKE HER EYES OFF THE ROAD FOR FIVE SECONDS OR MORE WHEN MAKING A TURN OR WHEN TRYING TO MERGE. IN ADDITION, THE FUEL GAUGE WAS STUCK AT THE FULL POSITION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AS OPERATIN…

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TL* THE CONTACT OWNS A 2015 CHRYSLER 300. THE CONTACT STATED THAT DUE TO THE VEHICLE'S DESIGN, SHE HAD TO TAKE HER EYES OFF THE ROAD FOR FIVE SECONDS OR MORE WHEN MAKING A TURN OR WHEN TRYING TO MERGE. IN ADDITION, THE FUEL GAUGE WAS STUCK AT THE FULL POSITION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AS OPERATING NORMALLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. UPDATED 12/21/16*LJ *TR

NHTSA ODI #10916396

Official recalls

4

19V018000 · Air Bags:frontal:passenger Side:inflator Module

Jan 15, 2019

Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.

18V332000 · Electrical System:software; Electrical System:wiring; Vehicle Speed Control:cruise Control

May 17, 2018

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence & remedy

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Additional source detail variants (3)

Electrical System:software

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Vehicle Speed Control:cruise Control

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Electrical System:wiring

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

17V097000 · Power Train:axle Assembly:axle Shaft

Feb 14, 2017

Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.

Consequence & remedy

Consequence: A loss of motive power can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace all eight front driveshaft bolts, free of charge. The recall began April 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T03.

15V461000 · Equipment:electrical:radio/tape Deck/cd Etc.

Jul 23, 2015

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Consequence & remedy

Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

RQ15004 · Software Security Vulnerability

Opened Jul 24, 2015 · Closed Jan 5, 2016

Status: closed (inferred from source dates) · Electrical System:software

On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi