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2013 Chrysler 300

Owner reports · Recalls · Investigations

More warning signs than most 300 years

Owner complaints for the 2013 Chrysler 300 are substantially higher than the model-year median of 90.

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When problems were reported

Mileage at the reported incident

209 reports with mileage · 97 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 131 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

19 crash reports16 fire reports13 injury reports

What owners actually said

306 reports
10,500 miles · Dec 31, 2013
Air BagsStructureCrashInjury

I WAS DRIVING ON KEERANS STREET ON FORT BRAGG, NC AT APROX 30MPH WHEN I WAS HIT BY A 2012 CHEVY EXPRESS 3500 DUE TO HIS FAILURE TO YIELD AT APPROX 25MPH. NONE OF MY AIRBAGS DEPLOYED AND THE WHIPLASH CAUSED NECK INJURY AND BACK INJURY. CHRYSLER INFORMED ME THAT IT REQUIRES A MINIMUM SPEED OF 20MPH TO SET OFF THE SIDE IMPACT AIRBA…

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I WAS DRIVING ON KEERANS STREET ON FORT BRAGG, NC AT APROX 30MPH WHEN I WAS HIT BY A 2012 CHEVY EXPRESS 3500 DUE TO HIS FAILURE TO YIELD AT APPROX 25MPH. NONE OF MY AIRBAGS DEPLOYED AND THE WHIPLASH CAUSED NECK INJURY AND BACK INJURY. CHRYSLER INFORMED ME THAT IT REQUIRES A MINIMUM SPEED OF 20MPH TO SET OFF THE SIDE IMPACT AIRBAGS. *TR

NHTSA ODI #10557935

22,500 miles · Dec 21, 2013
Exterior Lighting

THE LIGHTING ON THIS CAR IS UNBELIEVABLY BAD. WHEN I PURCHASED THE CAR, I DROVE IT HOME AT NIGHT, AND ALMOST PUT IT IN A DITCH TWICE, DUE TO SUBSTANDARD LIGHTING. EVEN WITH THE HIGH BEAMS ON, IT WAS DIFFICULT TO SEE THE ROAD. I TOOK IT TO THE DEALERSHIP THE NEXT DAY AND THEY ADJUSTED THE HEADLIGHTS TO THE UPPER LIMITS. I CAN…

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THE LIGHTING ON THIS CAR IS UNBELIEVABLY BAD. WHEN I PURCHASED THE CAR, I DROVE IT HOME AT NIGHT, AND ALMOST PUT IT IN A DITCH TWICE, DUE TO SUBSTANDARD LIGHTING. EVEN WITH THE HIGH BEAMS ON, IT WAS DIFFICULT TO SEE THE ROAD. I TOOK IT TO THE DEALERSHIP THE NEXT DAY AND THEY ADJUSTED THE HEADLIGHTS TO THE UPPER LIMITS. I CAN NOW SEE BETTER WITH THE LOW BEAMS, BUT THE HIGH BEAMS SHINE INTO THE TREES. WHEN I TOOK IT BACK TO THE DEALERSHIP AGAIN, THEY SAID THAT THERE WAS NOTHING THEY COULD DO BEYOND WHAT THEY HAD ALREADY DONE. I HAVE BEEN READING OTHER COMPLAINTS OF THE SAME SAFETY ISSUE, AND IT IS OBVIOUS THAT THIS PROBLEM IN NOT UNIQUE TO MY VEHICLE, BUT EXTENDS TO THE CHRYSLER 300 BUILT IN 2012 AND 2013. LACK OF PROPER LIGHTING PRESENTS A DEFINITE SAFETY HAZARD AT NIGHT, AND CHRYSLER SHOULD BE MADE TO FIX THIS PROBLEM BEFORE SOMEONE IS KILLED BECAUSE OF IT. *TR

NHTSA ODI #10556901

1,500 miles · Dec 9, 2013
SteeringStructureSuspension

UNDERNEATH THE VEHICLE, ON THE SUSPENSION PARTS THERE IS TONS OF RUST! THE METAL IS BEGINNING TO COME APART AROUND THE CONTROL ARM BUSHINGS!! SOMEONE TOLD ME ABOUT THIS ISSUE, AND HAD ME LOOK, AND MY CAR IS COMPLETELY WORSE THEN HIS!!!!!! THIS ISSUE NEEDS TO BE RESOLVED, A COMPLAINT HAS BEEN FILED, WHERE SOMEONE HIT THE WAL…

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UNDERNEATH THE VEHICLE, ON THE SUSPENSION PARTS THERE IS TONS OF RUST! THE METAL IS BEGINNING TO COME APART AROUND THE CONTROL ARM BUSHINGS!! SOMEONE TOLD ME ABOUT THIS ISSUE, AND HAD ME LOOK, AND MY CAR IS COMPLETELY WORSE THEN HIS!!!!!! THIS ISSUE NEEDS TO BE RESOLVED, A COMPLAINT HAS BEEN FILED, WHERE SOMEONE HIT THE WALL DUE TO THIS ISSUE!!!!! DON'T LET PEOPLE DIE!!! MAKE CHRYSLER FIX THIS MESS! THIS ISN'T A CAR RADIO NOT WORKING, OR THE INTERIOR FALLING APART... THIS IS A LIFE OR DEATH ISSUE! *TR

NHTSA ODI #10555252

200 miles · Dec 7, 2013
Exterior Lighting

THE HEADLIGHT BRIGHTNESS ON THE 300 MODEL ARE JUST TERRIBLE. I TOOK IT BACK TO THE DEALERSHIP TO TRY TO ADJUST THE LIGHTS. THE DEALER TOLD ME THAT THESE LIGHTS ARE NOT ADJUSTABLE AND THIS IS HOW THEY CAME FROM THE FACTORY. I EXPLAINED TO THEM AT NIGHT I DRIVE WITH THE HIGH BEAMS ON AND NO OTHER CARS FLASH THEIR LIGHTS. THE LOW B…

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THE HEADLIGHT BRIGHTNESS ON THE 300 MODEL ARE JUST TERRIBLE. I TOOK IT BACK TO THE DEALERSHIP TO TRY TO ADJUST THE LIGHTS. THE DEALER TOLD ME THAT THESE LIGHTS ARE NOT ADJUSTABLE AND THIS IS HOW THEY CAME FROM THE FACTORY. I EXPLAINED TO THEM AT NIGHT I DRIVE WITH THE HIGH BEAMS ON AND NO OTHER CARS FLASH THEIR LIGHTS. THE LOW BEAMS DO NOT LIGHT UP THE ROAD EVEN WITH THE FOG LAMPS ON. THE DEALERSHIP TOLD ME THAT THIS WAS A HUGE PROBLEM ON THE 200 SERIES BUT HAVE NOT HEARD ABOUT THIS ON THE 300. THIS IS A SAFETY DEFECT WHICH WILL RESULT IN DEATH. THIS IS A SERIOUS ISSUE. *TR

NHTSA ODI #10555185

85 miles · Dec 4, 2013
Power TrainSuspension

FROM JUST AFTER A FEW DAYS OF PURCHASE, ON ALL THE SUSPENSION PARTS, THERE IS TONS OF RUST EATING AWAY AT THE SUSPENSION OF MY BRAND NEW CAR. THIS ISSUE IS ON EVERY SINGLE CHRYSLER 300 BEING SOLD. AND EVERY SINGLE CHRYSLER 300 IS IN DANGER. THE FRONT AND REAR SUSPENSION IS ON A TICKING TIME BOMB TO RUST, AND BREAK APART. T…

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FROM JUST AFTER A FEW DAYS OF PURCHASE, ON ALL THE SUSPENSION PARTS, THERE IS TONS OF RUST EATING AWAY AT THE SUSPENSION OF MY BRAND NEW CAR. THIS ISSUE IS ON EVERY SINGLE CHRYSLER 300 BEING SOLD. AND EVERY SINGLE CHRYSLER 300 IS IN DANGER. THE FRONT AND REAR SUSPENSION IS ON A TICKING TIME BOMB TO RUST, AND BREAK APART. THE RETAINING RING AROUND THE BOTTOM OF THE BALLJOINT, THE METAL HOLDING IT ON, CAN BE SCRAPED RIGHT OFF. I HAVE EMAILED CHRYSLER, THEY HAVE NO COMMENT. YOU CAN VISIT A LOCAL CHRYSLER DEALER RIGHT NOW, AND NOTICE THIS ISSUE. MULTIPLE CONSUMERS ON CHRYSLER300SFORUMS.COM RECOGNIZE THIS ISSUE, AND HAVE TRIED TO COMMUNICATE WITH CHRYSLER ABOUT IT SIMPLY PUT, THE SUSPENSION WAS NOT COATED PROPERLY IN PAINT... AND BRITTLES RIGHT OFF. EACH PART NEEDS TO BE REPLACED. ESPECIALLY THE CONTROL ARM BUSHING RINGS, AND TIE-ROD END RETAINING RINGS. SMALLER PARTS SUCH AS THESE, WILL COLLAPSE UNDER GREAT PRESSURE I HAVE VIDEOS, AND PICTURES THAT DOCUMENT THESE FINDINGS. ALONG WITH MULTIPLE CONSUMERS WITH THE SAME ISSUES. DO NOT LET SOMEONE DIE OVER THIS ISSUE!!!! FILE A RECALL TO CHRYSLER TO REPLACE OUR SUSPENSION AND ALL AFFECTED PARTS! *TR

NHTSA ODI #10554741

6,935 miles · Nov 25, 2013
Visibility

MY MOON ROOF EXPLODED ON MY 2013 CHRYSLER 300S. I BOUGHT IT IN AUGUST AND ON NOVEMBER 5TH THIS OCCURRED. I WAS DRIVING 65MPH DOWN THE FREEWAY AND HEARD A LOUD EXPLOSION THAT I INITIALLY THOUGHT WAS A TIRE BUT THE WIND I HEARD WAS COMING FROM ABOVE ME WHEN MY MOON ROOF WAS CLOSED. MY MOON ROOF SHADE WAS CLOSED AND I COULD HEAR…

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MY MOON ROOF EXPLODED ON MY 2013 CHRYSLER 300S. I BOUGHT IT IN AUGUST AND ON NOVEMBER 5TH THIS OCCURRED. I WAS DRIVING 65MPH DOWN THE FREEWAY AND HEARD A LOUD EXPLOSION THAT I INITIALLY THOUGHT WAS A TIRE BUT THE WIND I HEARD WAS COMING FROM ABOVE ME WHEN MY MOON ROOF WAS CLOSED. MY MOON ROOF SHADE WAS CLOSED AND I COULD HEAR SOUNDS OF WIND AND GLASS FALLING ONTO IT. I DID NOT SEE ANY DEBRIS COMING AT ME WHEN THIS OCCURRED. IF MY MOON ROOF WASN'T CLOSED I WOULD HAVE BEEN SHOWERED WITH GLASS. I PULLED OFF AT THE NEAREST EXIT TO TAKE PICTURES OF THE DAMAGE AND CALLED IN TO HAVE AN OFFICER SHOW UP TO FILE A POLICE REPORT. PICTURES SHOW THE GLASS BOWING IN AN UPWARD FASHION. I HAVE FOUND MULTIPLE INCIDENTS AND CLAIMS SIMILAR TO MINE ON THE INTERNET. I WILL NEVER DRIVE WITH MY MOON ROOF SHADE OPEN WHILE THE GLASS IS CLOSED. I HAVE A WIFE AND TWO LITTLE GIRLS 3YRS AND 9 MONTHS THAT IF THIS HAPPENED AGAIN WHILE THEY WERE IN THE CAR WOULD BE A CATASTROPHE. I REGRET THAT I PURCHASED THE MODEL WITH A MOON ROOF. BEING THAT THERE ARE SO MANY PEOPLE WRITING ABOUT THESE EXPLOSIONS, I WOULD LIKE TO SEE SOMETHING MAKE IT TO THE MEDIA THE SAME WAY THAT SUV ROLLOVERS DID YEARS BACK ENSURING THAT CONSUMERS KNEW OF A GREAT DANGER THAT COULD COME UNTIL MANUFACTURERS PAID MORE ATTENTION TO THE ISSUE AT HAND. MY DEALERSHIP TOLD CHRYSLER THAT THEY WERE UNABLE TO IDENTIFY WHAT CAUSED THE EXPLOSION / GLASS BREAKAGE. THE EXPLOSION AND GLASS SHATTERING CAUSED PAINT DAMAGE TO THE CAR AS WELL. BEING THAT MY DEALERSHIP TOLD CHRYSLER THAT THEY COULD NOT VERIFY THE CAUSE, CHRYSLER'S STANCE IS THAT THEY ARE NOT WILLING TO DO ANYTHING. AFTER SEEING THE AMOUNT OF INCIDENTS SIMILAR TO MINE ACROSS MULTIPLE MAKES AND MODELS OF VEHICLES, I FEEL ADDITIONAL AWARENESS SHOULD BE GIVEN TO CONSUMERS REGARDING SUN / MOON ROOFS. MANUFACTURES SHOULD TAKE MORE RESPONSIBILITY ON THIS. *TR

NHTSA ODI #10553799

200 miles · Nov 22, 2013
Engine

TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT A LOUD TICKING NOISE WAS HEARD FROM THE LEFT SIDE OF THE ENGINE COMPARTMENT WHEN INITIALLY STARTING THE ENGINE. THE TICKING NOISE WAWS MORE PROMINENT WHEN STARTING THE VEHICLE IN COLDER TEMPERATURES AND COULD ALSO BE HEARD WHEN ACCELERATING AND IDLING. THE VEHICL…

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TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT A LOUD TICKING NOISE WAS HEARD FROM THE LEFT SIDE OF THE ENGINE COMPARTMENT WHEN INITIALLY STARTING THE ENGINE. THE TICKING NOISE WAWS MORE PROMINENT WHEN STARTING THE VEHICLE IN COLDER TEMPERATURES AND COULD ALSO BE HEARD WHEN ACCELERATING AND IDLING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200. ## VIN PASSED ## CHRYSLER 300C 2013 ##

NHTSA ODI #10553312

4,800 miles · Nov 18, 2013
Visibility

WENT THRU A DRIVE THRU MY VENT WAS OPEN SO I DECIDED TO CLOSE IT & THE ENTIRE GLASS SHATTERED! I CALLED THE DEALERSHIP & THEY SAID DROP IT OFF. THE ASST. MGR CALLED ME BACK MON. & ASKED WHAT HAPPENED, I TOLD HIM. THE NEXT DAY HE CALLED & SAID THEY FOUND THE PROBLEM, A PIECE OF PAPER THAT I WROTE GPS DIRECTIONS 2 WEEKS PRIOR WAS …

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WENT THRU A DRIVE THRU MY VENT WAS OPEN SO I DECIDED TO CLOSE IT & THE ENTIRE GLASS SHATTERED! I CALLED THE DEALERSHIP & THEY SAID DROP IT OFF. THE ASST. MGR CALLED ME BACK MON. & ASKED WHAT HAPPENED, I TOLD HIM. THE NEXT DAY HE CALLED & SAID THEY FOUND THE PROBLEM, A PIECE OF PAPER THAT I WROTE GPS DIRECTIONS 2 WEEKS PRIOR WAS STUCK IN THE MECHANISM. I WAS LIKE, A PIECE OF PAPER? I WENT TO THE DEALERSHIP TO HAVE THEM SHOW ME THE PAPER. I TOLD THEM THERE WAS NO WAY THAT PIECE OF PAPER THAT WAS IN THE CUBBY IN FRONT OF THE SHIFT LEVER: FLEW PAST MY HEAD FOLDED 2 MORE TIMES & STUCK IN THE VENT MECHANISM, THUS SHATTERING THE GLASS. THE PAPER (5"X 8") HAD ONLY BEEN IN THE CAR FOR 2 WEEKS & WAS FOLDER IN 1/4'S NOT 16THS. I SAID THERE IS NO WAY THAT PIECE OF PAPER FLEW PAST MY HEAD, FOLDED 2 MORE TIMES (WAS NOW 1.5" X 2") & STUCK IN THE MECHANISM. THEY SAID BECAUSE OF THIS IT IS NOT UNDER WARRANTY. I'VE TALKED TO FRIENDS, INSURANCE COMP (LOCAL & MAIN AGENT), 6 OTHER MECHANICS (2 AT OTHER CHRYSLER DEALERSHIPS), ALL SAY BOGUS! THE INS. ADJUSTER SAID IN HIS 30 YRS HE HAS NEVER HEARD OF SUCH A THING OR DID HE BELIEVE IT! I BOUGHT THE CAR DEC. 2012, IT HAS 4800 MILES SO I'M APPALLED! I ADDED TO THE EDMUNDS FORUM & RECEIVED A REPLY FROM THE 'HOST' OF THE FORUM: #160 OF 161 RE:2013 CHRYSLER MOONROOF GLASS SHATTERED [BHERTZ300] BY [XXX] HOST NOV 15, 2013 (12:01 PM), REPLYING TO: BHERTZ300 (NOV 13, 2013 5:46 AM) WOW. THAT HAS TO BE THE MOST BIZARRE "BLAME" STORY I'VE SEEN IN THIS DISCUSSION. THERE ARE A LOT OF INSTANCES OF DEALERSHIP SERVICE PERSONNEL BLAMING THE INCIDENT ON THE OWNER DROPPING SOMETHING ON THE SUNROOF, OR SOMETHING SPONTANEOUSLY FALLING FROM THE SKY ONTO THE SUNROOF, BUT THIS IS DEFINITELY THE FIRST "MAGIC PAPER" EXCUSE I'VE SEEN! IT'S A SHAME THAT EITHER SERVICE PERSONNEL ARE BLAMING IT ON AN OUTSIDE FORCE, OR DON'T KNOW ABOUT POTENTIAL DEFECTS IN GLASS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10552699

13,957 miles · Oct 31, 2013
Power Train

TL* THE CONTACT OWNS A 2013 CHRYSLER 300 C. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO INCREASE SPEED DESPITE THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CONTACT WAS ADVISED THAT THE TORQUE CONVERTER MAY HAVE TO BE CHANGED. THE DEALER REPLACED THE TRANSMISSION FILTER AND SOLENO…

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TL* THE CONTACT OWNS A 2013 CHRYSLER 300 C. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO INCREASE SPEED DESPITE THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CONTACT WAS ADVISED THAT THE TORQUE CONVERTER MAY HAVE TO BE CHANGED. THE DEALER REPLACED THE TRANSMISSION FILTER AND SOLENOID. THE FAILURE RECURRED AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,957.

NHTSA ODI #10550366

Mileage unknown · Oct 28, 2013
Exterior Lighting

CHRYSLER MANUFACTURE IS AWARE AND HAS ACKNOWLEDGED THE SAFETY ISSUE PERTAINING TO THE LIGHTING OR RATHER THERE THE LACK OF LIGHTING. WHAT IS IT GOING TO TAKE FOR SOMETHING TO BE DONE ?? FATALITIES . I WAS ASSURED THAT THEY WOULD RESOLVE THE ISSUE HOWEVER I AM STILL DRIVING A CAR THAT I PAID GOOD MONEY FOR AND CAN'T DRIVE AT NIG…

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CHRYSLER MANUFACTURE IS AWARE AND HAS ACKNOWLEDGED THE SAFETY ISSUE PERTAINING TO THE LIGHTING OR RATHER THERE THE LACK OF LIGHTING. WHAT IS IT GOING TO TAKE FOR SOMETHING TO BE DONE ?? FATALITIES . I WAS ASSURED THAT THEY WOULD RESOLVE THE ISSUE HOWEVER I AM STILL DRIVING A CAR THAT I PAID GOOD MONEY FOR AND CAN'T DRIVE AT NIGHT. I TOOK MY CAR BACK TO THE DEALERSHIP ON THREE OCCASIONS FOR THEM TO ADJUST THE HEADLIGHTS AS THERE IS NO LIGHTING TO THE LEFT OR RIGHT SIDES IN RURAL AREAS. AFTER THE 2ND ATTEMPT TO CORRECT THE PROBLEM UNSUCCESSFULLY ONE OF THE TECHNICIANS THAT WORKED AT THE DEALERSHIP MET ME THE NEXT EVENING AT NIGHT AND SAW FOR HIMSELF AND HE REPORTED TO HIS BOSSES THAT THERE WAS A VERY SERIOUS PROBLEM. THE DEALERSHIP ADVISED AND GAVE CONTACT INFO TO DIRECTLY CONTACT CHRYSLER THIS WAS ON 6/27/13 THE FOLLOWING DAY RECEIVED EMAIL AND A PH. CALL STATING THAT THE DESIGN TEAM AT CHRYSLER EXAMINED THE IDENTICAL MODEL AND ACKNOWLEDGED THERE WAS A DEFINITE SAFETY ISSUE ASSIGNED A CASE# AND QUOTE " THERE IS IN FACT A FACTORY DEFECTIVE FLAW/CHARACTERISTIC IN THE DESIGN OF THE CAR PERTAINING TO ITS HEADLIGHTS" UNQUOTE . I HAVE ALMOST RAN OVER A MOTHER AND CHILD OUT WALKING, I HAVE BEEN IN 2 DITCHES AND A INCH FROM GOING INTO THE RIVER NOT TO MENTION THE ANIMALS. THERE IS NO EXCUSE FOR DRAGGING THEIR FEET IT WAS EXPLAINED TO ME THAT WITH IT BEING A LUXURY CAR THEY DIDN'T HAVE ENOUGH COMPLAINTS AS LUXURY CARS WERE SELDOM ON RURAL ROADS ESPECIALLY AT NIGHT . I AM A DISABLED VETERAN BEEN THRU A LOT AND IT WOULD BE A SHAME TO MEET MY MAKER DUE TO THE SELF ABSORBED EXEC'S AT CHRYSLER . I FILL CERTAIN THAT THEY WOULDN'T FOR A SECOND PAY FOR A VEHICLE THAT COULDN'T BE SAFELY DRIVEN AT NIGHT. I HAVE ALL OF THE DATES AND P.O.C.'S THE CASE # ASSIGNED BY CHRYSLER PLEASE RESOLVE THE ISSUE BEFORE IT TAKES AN INNOCENT LIFE IF IT HASN'T ALREADY.. *TR

NHTSA ODI #10549914

Official recalls

6

19V018000 · Air Bags:frontal:passenger Side:inflator Module

Jan 15, 2019

Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.

18V021000 · Air Bags:frontal:passenger Side:inflator Module

Jan 9, 2018

Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.

17V435000 · Electrical System:alternator/generator/regulator

Jul 10, 2017

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.

Consequence & remedy

Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.

16V240000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Apr 25, 2016

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Consequence & remedy

Consequence: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

14V634000 · Electrical System:alternator/generator/regulator

Oct 8, 2014

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

Consequence & remedy

Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

Remedy: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.

13V610000 · Power Train:automatic Transmission

Dec 6, 2013

Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Chrysler 300 AWD, Dodge Charger AWD, and Dodge Ram 1500 4x4 vehicles equipped with ZF all wheel drive ("AWD") 8HP45 transmissions. In the affected vehicles, the transmission output shaft may fracture.

Consequence & remedy

Consequence: The transmission output shaft fracture could result in a loss of power, increasing the risk of a crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park'.

Remedy: Chrysler will notify owners, and dealers will inspect and replace the transmissions, as necessary, free of charge. The recall began on March 31, 2014. Customers may contact Chrysler at 1-800-853-1403. Chrysler's recall number is N65.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

EA16002 · Vehicle Rollaway, Engine On

Opened Feb 3, 2016 · Closed Jun 24, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Additional source detail variants (2)

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.