Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 50 of 222 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 86 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 84 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports0 fire reports1 injury reports
What owners actually said
222 reports
Mileage unknown · Sep 12, 2024
EngineFuel/propulsion System
On 8/30/2024 I had driven my 2018 Volt (purchased new on 3/27/2019), with about 45,000 miles on it, on a normally 5 hour trip. About 3 hours into my trip on I-94 my car suddenly slowed down with a "Reduced Propulsion" message and a check engine light that came on. (The engine probably has run less than 25,000 miles of the total …
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On 8/30/2024 I had driven my 2018 Volt (purchased new on 3/27/2019), with about 45,000 miles on it, on a normally 5 hour trip. About 3 hours into my trip on I-94 my car suddenly slowed down with a "Reduced Propulsion" message and a check engine light that came on. (The engine probably has run less than 25,000 miles of the total miles I have driven it, with the rest being purely on battery.) I was extremely fortunate to have been in the slow lane when the car suddenly stopped accelerating. This could have easily turned out very, very bad. The next day I had a dealer diagnose the car for a little over $400 - they told me there was a problem with my engines EGR valve and that the parts were back ordered so they couldn't give me an indication of when it could be repaired. I got the car back to my home dealer and they charged me another $200 to re-diagnose the problem and came the same conclusion of a bad EGR valve. They too have been unable to get a valve from GM. They have quoted me about $4,000 to have a new valve installed when they can get one. Heck, the car only has 45,000 miles on it!!
NHTSA ODI #11614323
Mileage unknown · Sep 9, 2024
Electrical SystemEngineFuel/propulsion System
While driving our 2018 Chevy Volt, dashboard warning message “Propulsion Power Reduced” displayed. Vehicle performance was not otherwise affected. Subsequent diagnosis from our Chevy Dealer was, among other things, a faulty Exhaust Gas Recirculation (EGR) valve. We were informed that our vehicle was “no longer safe to drive i…
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While driving our 2018 Chevy Volt, dashboard warning message “Propulsion Power Reduced” displayed. Vehicle performance was not otherwise affected. Subsequent diagnosis from our Chevy Dealer was, among other things, a faulty Exhaust Gas Recirculation (EGR) valve. We were informed that our vehicle was “no longer safe to drive in this condition” and the vehicle has been sitting on the Dealer’s lot awaiting a replacement part for 2 months and counting, with no expectation of near-term resolution of our problem. We are aware that this is a widespread problem on 2017-18 Volt models, with many dissatisfied owners.
NHTSA ODI #11613521
Mileage unknown · Sep 1, 2024
Engine
lost power when battery power used up and gas engine would not switch over on highway. car would not re-start and died in the middle of highway
NHTSA ODI #11611994
Mileage unknown · Aug 29, 2024
Fuel/propulsion System
I think this is an EGR or BECM issue. Yes, the car is available for inspection. I plan on calling the local dealership soon. The car loses speed and does not respond to the accelerator. It must be turned off and back on again to function properly. This is very dangerous when it happens in traffic. The check engine light comes …
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I think this is an EGR or BECM issue. Yes, the car is available for inspection. I plan on calling the local dealership soon. The car loses speed and does not respond to the accelerator. It must be turned off and back on again to function properly. This is very dangerous when it happens in traffic. The check engine light comes on, and a reduced propulsion message has appeared. This has happened several times over the past couple of weeks. Each time, I was driving in normal mode, using electric power. Suddenly, the electric range displayed zero miles left, the gas engine turned on, but the car lost speed and would not respond to the accelerator. I have not had it inspected because I don't know how to force it to replicate. I don't want to pay for the dealership to diagnose a problem they won't find.
NHTSA ODI #11611722
Mileage unknown · Aug 16, 2024
Engine
The Exhaust Gas Recirculation (EGR) value has failed after only 20,000 miles of engine usage in my hybrid car. This is a highly-common part that fails and when it fails it shuts the engine down while driving; which leaves the driver stranded. General Motors does not have the part available to purchase and has been on backorder f…
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The Exhaust Gas Recirculation (EGR) value has failed after only 20,000 miles of engine usage in my hybrid car. This is a highly-common part that fails and when it fails it shuts the engine down while driving; which leaves the driver stranded. General Motors does not have the part available to purchase and has been on backorder for nearly 4 years. They do not have a resolution and they are not recognizing the GM Service Bulletin that was released 21-NA-116 in Feburary 2023. This is unacceptable. The dealership wants thousands of dollars for a $150 part (that you can't purchase).
NHTSA ODI #11608992
Mileage unknown · Aug 13, 2024
Electrical System
Car has shift to park error where the shifter is in park but the car not does not recognize and refuses to shut off. Chevrolet has issued multiple service bulletins in regards to fix but dealership is not adhering to bulletin. Chevrolet then provides no support to the consumer in regards to correcting and places warranty informa…
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Car has shift to park error where the shifter is in park but the car not does not recognize and refuses to shut off. Chevrolet has issued multiple service bulletins in regards to fix but dealership is not adhering to bulletin. Chevrolet then provides no support to the consumer in regards to correcting and places warranty information within service bulletin which is not standard procedure as told by multiple reps
NHTSA ODI #11608365
Mileage unknown · Aug 9, 2024
Fuel/propulsion System
I have had 3 separate "Low Propulsion" warnings pop up, in combination with a check engine light, in the last 9 months. Everytime I take it to the dealership, they say it was a same code, and something to do with the oil valve. They repair it, and 3 months later it happens again. Going in for my 4'th repair soon, but I just sa…
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I have had 3 separate "Low Propulsion" warnings pop up, in combination with a check engine light, in the last 9 months. Everytime I take it to the dealership, they say it was a same code, and something to do with the oil valve. They repair it, and 3 months later it happens again. Going in for my 4'th repair soon, but I just saw there was a recall issued on the BCEM, but apparently it only applies to certain VINs? I have seen online posts from people saying they had to call GM to get them to approve the recall for their vehicles. Why would it only be certain vins?
NHTSA ODI #11607577
Mileage unknown · Aug 3, 2024
Fuel/propulsion System
Reduced Power/Low Propulsion warning, Check engine light. Car may experience reduced power. Could be hazardous at high speed. Dealer diagnosed vehicle and found bad EGR valve. Part is on back order with consumers waiting months even years for replacement part
NHTSA ODI #11606290
Mileage unknown · Jul 12, 2024
Engine
Failed EGR Valve. While I was driving, I got a "Propulsion Power Reduced" message and "Engine Unavailable." My car slowly began losing power, leaving me with about 30 seconds to safely pull over. I had it towed to the dealer and they diagnosed a faulty EGR valve. This seems to be a widespread problem with the Chevrolet Volts. To…
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Failed EGR Valve. While I was driving, I got a "Propulsion Power Reduced" message and "Engine Unavailable." My car slowly began losing power, leaving me with about 30 seconds to safely pull over. I had it towed to the dealer and they diagnosed a faulty EGR valve. This seems to be a widespread problem with the Chevrolet Volts. To make matters worse, the replacement part is extremely hard to find, with many people waiting on backorder for over a year.
NHTSA ODI #11601525
Mileage unknown · Jul 10, 2024
Electrical SystemFuel/propulsion System
Our Volt EGR valve has gone bad and car not drivable. They claim these have been on back order (very expensive) for a year! They also say it's NOT part of emissions! WTH? Car gas 36k HELP!!
General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: If the child seat is not properly secured in the event of a crash, it can increase the risk of injury.
Remedy: GM will notify owners, and dealers will inspect the rear seatbelt retractors and replace them if necessary, free of charge. The recall began November 7, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18315.
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE23022 · Loss Of Motive Power Due To The Battery Energy Control Module
Opened Nov 29, 2023 · Closed Mar 3, 2025
Status: closed (inferred from source dates) · Electrical System; Electrical System:propulsion System; Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Electrical System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
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