NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
222 reports2 miles · Aug 30, 2019
Unknown Or Other
CHEVROLET SERVICE CASE [XXX] 5/20/19 FOR SAME ISSUE DESCRIBED BELOW SERVICE AT VICTOR CHEVROLET VICTOR CHEVROLET REPLACED BRAKE CALIPERS PROBLEM WAS MINIMIZED FOR A SHORT TIME. 8/27/19 -- BROUGHT THE VEHICLE TO VICTOR CHEVROLET FOR THE SECOND TIME FOR THE SAME PROBLEM * CLUNK IN REAR OF CAR AS IT STOPS. PREVIOUSLY, THE …
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CHEVROLET SERVICE CASE [XXX] 5/20/19 FOR SAME ISSUE DESCRIBED BELOW SERVICE AT VICTOR CHEVROLET VICTOR CHEVROLET REPLACED BRAKE CALIPERS PROBLEM WAS MINIMIZED FOR A SHORT TIME. 8/27/19 -- BROUGHT THE VEHICLE TO VICTOR CHEVROLET FOR THE SECOND TIME FOR THE SAME PROBLEM * CLUNK IN REAR OF CAR AS IT STOPS. PREVIOUSLY, THE PROBLEM STARTED SMALL AND GOT PROGRESSIVELY WORSE WITH TIME. THE CLUNK MOVES THE CAR SLIGHTLY FORWARD; IT MOVES MORE AS THE PROBLEM WORSENS. * CAR HAS 6700 MILES NOW. IT HAD ABOUT 4500 MILES LAST TIME (VICTOR CHEVY CAN CONFIRM OR CORRECT) 8/30/19 -- CALLED VICTOR CHEVROLET SERVICE. NIKKI TOLD ME THAT THEY TESTED ANOTHER VOLT AND IT HAS THE SAME ISSUE, SO THIS ISN'T A PROBLEM. I SAID IT BECOMES PROGRESSIVELY WORSE, AND NEEDS BE FIXED, AS IT IS A SAFETY ISSUE. AT THE VERY LEAST, I OUGHT NEVER TO HAVE TO PAY FOR FIXING THE ISSUE OR RELATED PROBLEMS REGARDLESS OF THE STATUS OF MY WARRANTY. NIKKI SAID I NEED TO CALL AND TALK TO SERVICE MANAGER (GARY). I SAID HE NEEDS TO RESEARCH AND GIVE ME MORE INFORMATION; I WILL CALL CHEVY MEANWHILE AND CONSULT WITH THEM. 8/30/19 -- CALLED CHEVY (C/S) 800 888 1020 -- JULIAN WILL ESCALATE TO SENIOR ADVISOR TEAM. THEY SAY TWO BUSINESS DAYS. THAT MEANS WEDNESDAY. TODAY IS FRIDAY. CASE NUMBER [XXX] GOALS: 1) KEEP COMMUNICATION IN WRITING AS MUCH AS POSSIBLE SO NO MISUNDERSTANDINGS 2) FIX THE ISSUE. SOUNDS LIKE MAYBE THERE IS A RECALL NEEDED IF MANY VOLTS HAVE THE SAME PROBLEM. PERHAPS CHEVY CORPORATE CAN RESEARCH THE PROBLEM AND MINIMIZE TRIPS TO SERVICE (UGH. SUCH A HASSLE TO DROP OFF A CAR) 3) IF ISSUE CAN'T BE FIXED, OBTAIN IN WRITING FROM CHEVY A WAIVER SO THAT ANY FUTURE REPAIRS DIRECTLY OR INDIRECTLY RELATED TO THIS PROBLEM ARE WARRANTY COVERED INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
NHTSA ODI #11252395
12,125 miles · Jun 24, 2019
EnginePower Train
TL* THE CONTACT OWNS A 2018 CHEVROLET VOLT. WHILE DRIVING 55 MPH, THE VEHICLE JERKED FORWARD VIOLENTLY, SLOWED DOWN TO 45 MPH, AND THEN STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT IMMEDIATELY POWERED OFF THE ENGINE IN THE MIDDLE OF TRAFFIC. THE VEHICLE WAS PUSHED OVER TO THE SIDE OF THE ROAD BY THE…
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TL* THE CONTACT OWNS A 2018 CHEVROLET VOLT. WHILE DRIVING 55 MPH, THE VEHICLE JERKED FORWARD VIOLENTLY, SLOWED DOWN TO 45 MPH, AND THEN STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT IMMEDIATELY POWERED OFF THE ENGINE IN THE MIDDLE OF TRAFFIC. THE VEHICLE WAS PUSHED OVER TO THE SIDE OF THE ROAD BY THE POLICE AND TOWED TO MAHER CHEVROLET (LOCATED AT 2901 34TH ST N, ST PETERSBURG, FL 33713). THE DEALER FOUND SEVERAL FAILURE CODES AND THE TRANSMISSION FLUID PUMP OUTLET SEAL, INTERNAL FILTER, AND SPACER PLATE WERE ALL REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5251855943. THE APPROXIMATE FAILURE MILEAGE WAS 12,125.
NHTSA ODI #11222233
14,000 miles · Jun 24, 2019
Unknown Or Other
CAR WILL NOT TURN OFF AFTER BEING PUT IN PARK AND POWER BUTTON PUSHED TO OFF. THE DISPLAYS READS "PUT CAR IN PARK TO TURN OFF", BUT THE CAR IS ALREADY IN PARK. THE LOCAL CHEVROLET DEALER SAID THE GEAR ASSEMBLY NEEDS TO BE REPLACED.
NHTSA ODI #11222041
8,350 miles · May 24, 2019
Engine
CAR IS CONSISTENTLY MAKING A BURNING SMELL AND THE DEALER IS REFUSING TO ACKNOWLEDGE IT. I WENT THERE 2000 MILES AGO, THEY CLAIMED IT WAS A BREAK IN SMELL. THE SMELL IS STILL THERE AND ONCE AGAIN THEY ARE CALLING IT A BREAK IN SMELL. I MEAN THE CAR HAS 8400 MILES. HOW LONG DOES IT HAVE TO BREAK IN FOR? NHTSA, PLEASE STEP IN…
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CAR IS CONSISTENTLY MAKING A BURNING SMELL AND THE DEALER IS REFUSING TO ACKNOWLEDGE IT. I WENT THERE 2000 MILES AGO, THEY CLAIMED IT WAS A BREAK IN SMELL. THE SMELL IS STILL THERE AND ONCE AGAIN THEY ARE CALLING IT A BREAK IN SMELL. I MEAN THE CAR HAS 8400 MILES. HOW LONG DOES IT HAVE TO BREAK IN FOR? NHTSA, PLEASE STEP IN AND HELP US. GM IS CREATING THIS POSSIBLE FIRE HAZARD AND THEIR FRANCHISES ARE NOT HELPING.
NHTSA ODI #11209797
4,000 miles · Apr 5, 2019
Engine
WHEN MY GAS ENGINE IS WARMED UP AND UP TO OPERATING TEMPERATURE, THERE WOULD BE THIS BURNT PLASTIC SMELL COMING FROM UNDER THE HOOD. IT'S BEEN HAPPENING LIKE THIS FOR THE PAST 3000 MILES OR SO. IT'S A CLEAR BURNT PLASTIC SMELL FROM UNDER THE HOOD, AND IT IS ALWAYS AFTER THE ENGINE IS COMPLETELY WARMED UP. I USE MY GAS ENGINE …
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WHEN MY GAS ENGINE IS WARMED UP AND UP TO OPERATING TEMPERATURE, THERE WOULD BE THIS BURNT PLASTIC SMELL COMING FROM UNDER THE HOOD. IT'S BEEN HAPPENING LIKE THIS FOR THE PAST 3000 MILES OR SO. IT'S A CLEAR BURNT PLASTIC SMELL FROM UNDER THE HOOD, AND IT IS ALWAYS AFTER THE ENGINE IS COMPLETELY WARMED UP. I USE MY GAS ENGINE ALL THE TIME. THE DEALERSHIP CLAIMS IT IS NORMAL FOR HYBRID TO BURN STUFF OFF AS IT ISN'T RUN ALL THE TIME, BUT THE CAR HAS 6700 MILES. IT'S A STRETCH TO BLAME IT ON BREAK IN OIL. SOME OF THE SMELL GETS INTO THE CABIN WHEN I AM STOPPED, BUT IT IS VERY STRONG WHEN I GET OUT THE CAR AND WALK BY. IT'S BEEN HAPPENING FOR A FEW MONTHS NOW.
NHTSA ODI #11194126
4,500 miles · Feb 18, 2019
Service Brakes
GEN 2 VOLT HAS A PADDLE ON THE STEERING COLUMN THAT BRAKES THE VEHICLE AND ADDS SOME CHARGE TO THE MAIN BATTERY. (PART OF THR REGEN SYSTEM) SINCE IT BRAKES THE VEHICLE I BELIEVE THAT THE BRAKE LIGHTS SHOULD ILLUMINATE , THEY DON'T . IN THE OWNERS IT STATES THAT THE "BRAKE LIGHTS MAY COME ON"... MAY???..... I HAD THE VEHICLE IN…
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GEN 2 VOLT HAS A PADDLE ON THE STEERING COLUMN THAT BRAKES THE VEHICLE AND ADDS SOME CHARGE TO THE MAIN BATTERY. (PART OF THR REGEN SYSTEM) SINCE IT BRAKES THE VEHICLE I BELIEVE THAT THE BRAKE LIGHTS SHOULD ILLUMINATE , THEY DON'T . IN THE OWNERS IT STATES THAT THE "BRAKE LIGHTS MAY COME ON"... MAY???..... I HAD THE VEHICLE IN THE DEALERSHIP FOR 2 DAYS. THE BCM WAS CHANGED AND THAT WAS SUPPOSE TO FIX THE ISSUE, IT DID NOT. I AND OTHER VOLT FORM MEMBERS FEEL THIS AN UNSAFE CONDITION. 17/2018
NHTSA ODI #11180917
12,000 miles · Nov 20, 2018
StructureUnknown Or Other
CHEVROLET VOLT CANNOT BE DRIVEN IN DEEP SNOW. THE CAR WAS DRIVEN IN SNOW AT A SPEED OF ONE MILE PER HOUR COVERING 6 MILES IN 6 HOURS AFTER FIRST SNOW IN NYC NOV 15, 2018. THE PROTECTIVE UNDER CARRIAGE PANEL THAT COVERS THE ELECTRICAL AND TUBING BECOMES BRITTLE AND BREAKS AWAY WHEN IMPACTED.
NHTSA ODI #11152980
2,800 miles · Oct 25, 2018
EngineFuel/propulsion SystemPower Train
WHILE DRIVING THE VEHICLE AT AROUND 60 MPH, THE 'CHECK ENGINE' LIGHT CAME ON AND A MESSAGE SAYING 'SHIFT TO PARK' APPEARS ON THE DASHBOARD. ONCE THE VEHICLE WAS STOPPED AT THE TRAFFIC LIGHT, THE DRIVER SHIFTED TO PARK AND WAS NOT ABLE TO PULL DOWN TO DRIVE AGAIN. VEHICLE WAS STRANDED IN THE MIDDLE OF THE ROAD WHILE CARS WERE APP…
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WHILE DRIVING THE VEHICLE AT AROUND 60 MPH, THE 'CHECK ENGINE' LIGHT CAME ON AND A MESSAGE SAYING 'SHIFT TO PARK' APPEARS ON THE DASHBOARD. ONCE THE VEHICLE WAS STOPPED AT THE TRAFFIC LIGHT, THE DRIVER SHIFTED TO PARK AND WAS NOT ABLE TO PULL DOWN TO DRIVE AGAIN. VEHICLE WAS STRANDED IN THE MIDDLE OF THE ROAD WHILE CARS WERE APPROACHING FROM BEHIND WITH HIGH SPEED. AFTER REPEATED ATTEMPTS TO PRESS THE VEHICLE 'START' BUTTON, WE FINALLY WERE ABLE TO PULL DOWN TO NEUTRAL AND PUSHED THE VEHICLE TO THE SIDE OF THE ROAD. VEHICLE NEEDED TO BE TOWED TO DEALERSHIP FOR DIAGNOSIS.
NHTSA ODI #11142769
3,800 miles · Oct 18, 2018
Steering
LOSS OF POWER STEERING WHILE DRIVING. ERROR MESSAGE ON DASH AS WELL. VERY DIFFICULT TO TURN AND NOT POSSIBLE TO MAKE A QUICK AVOIDANCE. HAD TO HAVE CAR TOWED TO THE DEALERSHIP. DEALERSHIP FOUND DTC ERROR CODE BUT COULD NOT DUPLICATE THE POWER STEERING LOSS. DEALERSHIP DID NOT REPLACE OR FIX ANYTHING AS OF NOW.
NHTSA ODI #11141330
2,200 miles · Oct 16, 2018
Air BagsService BrakesStructureCrash
I RAN INTO A VEHICLE IN FRONT OF ME DURING NORMAL TRAFFIC ON MY WAY HOME FROM WORK, TWO MONTHS TO THE DAY OF PICKING UP MY 2018 VOLT. THE VEHICLE AHEAD OF ME MAY HAVE STOPPED QUICKLY, BUT IT WAS NOT A STOP THE VOLT SHOULDN'T HAVE BEEN ABLE TO HANDLE. I WAS ON A STREET IN MY NEIGHBORHOOD I DRIVE EVERY DAY IN TRAFFIC. I HAD ME…
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I RAN INTO A VEHICLE IN FRONT OF ME DURING NORMAL TRAFFIC ON MY WAY HOME FROM WORK, TWO MONTHS TO THE DAY OF PICKING UP MY 2018 VOLT. THE VEHICLE AHEAD OF ME MAY HAVE STOPPED QUICKLY, BUT IT WAS NOT A STOP THE VOLT SHOULDN'T HAVE BEEN ABLE TO HANDLE. I WAS ON A STREET IN MY NEIGHBORHOOD I DRIVE EVERY DAY IN TRAFFIC. I HAD MENTIONED TO FRIENDS AND FAMILY THAT THE VOLT'S BRAKES JUST DID NOT FEEL ON PAR WITH THE REST OF THE CAR AND WOULD BE THE ONLY ASPECT OF THIS EV EXPERIENCE I FOUND LACKING. I HAVE THE DATED TEXT MESSAGES TO PROVE THIS. NOW I HAVE A VOLT AT THE BODY SHOP FOR THE 5TH WEEK (LACKING AN AC LINE FOR REASSEMBLY), AN OVER 55% INCREASE IN MY INSURANCE PREMIUMS (PER THE RENEWAL NOTICE I JUST RECEIVED) AND WHAT REALLY HASN'T BEEN A GOOD EXPERIENCE. WHILE I'M WAITING FOR THE RETURN OF MY VOLT I HAVE RECEIVED THE IMPORTANT SAFETY RECALL INDICATING THE BRAKING PERFORMANCE MAY BE REDUCED. IF THE CAR HAD BEEN ABLE TO STOP TWO FEET SHORTER I'D HAVE AN UNDAMAGED THREE MONTH OLD VOLT AND MY INSURANCE STANDINGS UNTARNISHED. THAT TWO FEET ENDED UP COSTING OVER $17,500 TO THE CAR. TURNS OUT VOLTS ARE ALSO EXPENSIVE TO REPAIR. I'M A 55 YEAR OLD MALE, NO WILD KID. STILL STUNS ME THAT IN 2018 GM CAN'T GET BRAKES RIGHT...THE MOST IMPORTANT OF SAFETY SYSTEMS.
NHTSA ODI #11140756
Official recalls
2Sep 26, 2018
General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: If the child seat is not properly secured in the event of a crash, it can increase the risk of injury.
Remedy: GM will notify owners, and dealers will inspect the rear seatbelt retractors and replace them if necessary, free of charge. The recall began November 7, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18315.
Aug 30, 2018
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE23022 · Loss Of Motive Power Due To The Battery Energy Control Module
Opened Nov 29, 2023 · Closed Mar 3, 2025
Status: closed (inferred from source dates) · Electrical System; Electrical System:propulsion System; Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Electrical System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.