OVER THE LAST MONTH (STARTING AROUND JULY 6 BUT CONTINUING TODAY), WHEN I SHIFT MY CAR TO PARK AND ATTEMPT TO TURN IT OFF, MY VOLT DISPLAYS THE MESSAGE "SHIFT TO PARK" AND WILL NOT FULLY TURN OFF. THIS RESULTS IN ME NOT BEING ABLE TO LOCK MY CAR AND THE LIGHTS STAY ON. THE MESSAGE APPEARS RANDOMLY ABOUT 50-75% OF MY ATTEMP…
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OVER THE LAST MONTH (STARTING AROUND JULY 6 BUT CONTINUING TODAY), WHEN I SHIFT MY CAR TO PARK AND ATTEMPT TO TURN IT OFF, MY VOLT DISPLAYS THE MESSAGE "SHIFT TO PARK" AND WILL NOT FULLY TURN OFF. THIS RESULTS IN ME NOT BEING ABLE TO LOCK MY CAR AND THE LIGHTS STAY ON. THE MESSAGE APPEARS RANDOMLY ABOUT 50-75% OF MY ATTEMPTS TO TURN OFF THE CAR. THE CAR IS ALWAYS STATIONARY OF COURSE AND IN PARK. TO FIX IT, I WILL DEPRESS THE SHIFTER BUTTON A FEW TIMES...OR HIT THE IGNITION BUTTON AGAIN, SHIFT TO DRIVE, AND BACK TO PARK. I MAY HAVE TO DO THESE SEVERAL TIMES TO EVENTUALLY GET IT TO STOP DISPLAYING THAT MESSAGE AND FULLY TURN OFF. I'VE HEARD THAT OVER TIME, THOSE FIXES WON'T WORK AND THE CAR JUST WILL NOT SHUT DOWN PROPERLY. ONLINE, I SEE THAT MANY PEOPLE HAVE THIS ISSUE WITH GEN 2 VOLTS. EVEN WHEN THEY GET THE SHIFTER ASSEMBLY REPLACED BY CHEVY, AFTER SOME TIME, THE ISSUE COMES BACK AGAIN. COULD THIS SHIFTER ASSEMBLY BE RECALLED SINCE IT IS SUCH A KNOWN ISSUE AND CONTINUES TO CAUSE PROBLEMS? THANK YOU!
NHTSA ODI #11343771
40,000 miles · Jul 29, 2020
Electrical SystemPower TrainUnknown Or Other
WHILE ATTEMPTING TO TURN THE CAR OFF- A MESSAGE APPEARS SAYING "ACTION REQUIRED- SHIFT INTO PARK". THE CAR IS IN PARK AND THE DASH REGISTERS THAT IT IS IN PARK, THE GEAR SHIFT IS LOCKED IN PARK BUT THE SYSTEM DOESN'T SENSE THAT IT IS IN PARK AND WON'T LET THE CAR SHUT OFF. HAS PROGRESSIVELY GOTTEN WORSE AND MORE FREQUENT.
NHTSA ODI #11342122
33,000 miles · Jul 20, 2020
Unknown Or Other
WHEN TRYING TO TURN THE CAR OFF, THE INSTRUMENT PANEL WILL SAY "SHIFT TO PARK" EVEN THOUGH THE CAR IS ALREADY IN PARK. THEN, THE CAR WILL NOT TURN OFF. THIS HAS HAPPENED MULTIPLE TIMES, OVER MANY DAYS, WHEN THE CAR IS STATIONARY, IN ANY LOCATION, WHEN YOU ARE ATTEMPTING TO TURN THE CAR OFF.
NHTSA ODI #11340449
40,000 miles · Jun 19, 2020
Power TrainUnknown Or Other
"SHIFT TO PARK" ERROR DISPLAYS AFTER SHIFTING THE CAR INTO PARK. WHEN THIS ERROR MESSAGE OCCURS, I AM UNABLE TO TURN OFF THE VEHICLE. *TR
NHTSA ODI #11329744
30,000 miles · May 10, 2020
Electrical SystemUnknown Or Other
"SHIFT TO PARK" WARNING ALERT ISSUED WHEN SHIFTER IS ALREADY IN PARK. THIS ISSUE OCCURS INTERMITTENTLY AT LEAST 3X A DAY. WIGGLING AND/OR RESHIFTING TO PARK SOMETIMES RESOLVES THE ISSUE. MORE EFFORT AND TIME TO "PLAY" WITH THE SHIFTER IS REQUIRED IN THE LAST MONTH TO MAKE THE WARNING GO AWAY. ONLINE RESEARCH RESULTED IN MULT…
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"SHIFT TO PARK" WARNING ALERT ISSUED WHEN SHIFTER IS ALREADY IN PARK. THIS ISSUE OCCURS INTERMITTENTLY AT LEAST 3X A DAY. WIGGLING AND/OR RESHIFTING TO PARK SOMETIMES RESOLVES THE ISSUE. MORE EFFORT AND TIME TO "PLAY" WITH THE SHIFTER IS REQUIRED IN THE LAST MONTH TO MAKE THE WARNING GO AWAY. ONLINE RESEARCH RESULTED IN MULTIPLE REPORTS INCLUDING VIDEOS ON THE ISSUE WITH THE SHIFTER ASSY. THIS ISSUE STARTED OCCURRING WHEN THE CAR WAS 1.5YEARS OLD. THIS ISSUE SEEMS TO BE SYSTEMIC WITH OTHER SIMILAR GM MODELS. PLEASE CONSIDER ISSUING RECALL TO FIX THIS ISSUE. THANK YOU. *TR
NHTSA ODI #11324043
18,000 miles · Mar 22, 2020
Unknown Or Other
I AM HAVING THE SHIFT TO PARK ISSUE. THE ENGINE WILL NOT TURN OFF ALTHOUGH THE CAR IS IN PARK. THIS ISSUE IS WELL KNOWN TO USERS AND TO DEALERS. THERE SHOULD BE A RECALL
NHTSA ODI #11318946
Mileage unknown · Sep 4, 2019
Unknown Or Other
ANDROID AUTO IS LESS SAFE THAN USING A PHONE ON THE DASH. IT IS VERY BUGGY, ALWAYS LAGGY. TODAY IT WAS UNRESPONSIVE FOR AN ENTIRE HOUR. EVEN AFTER REBOOTING THE PHONE AND THE CAR WHILE TRAFFIC WAS STOPPED IT WOULD NOT COME BACK. WHEN IT DOES WORK IT IS SO SLOW IT IS A DISTRACTION. THE VOICE COMMANDS AS COMPLETELY UNRE…
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ANDROID AUTO IS LESS SAFE THAN USING A PHONE ON THE DASH. IT IS VERY BUGGY, ALWAYS LAGGY. TODAY IT WAS UNRESPONSIVE FOR AN ENTIRE HOUR. EVEN AFTER REBOOTING THE PHONE AND THE CAR WHILE TRAFFIC WAS STOPPED IT WOULD NOT COME BACK. WHEN IT DOES WORK IT IS SO SLOW IT IS A DISTRACTION. THE VOICE COMMANDS AS COMPLETELY UNRELIABLE. THEY ONLY WORK HALF THE TIME AT BEST. THIS FORCES YOU TO TOUCH THE SCREEN AND TRY THOSE COMMANDS WHICH ARE ALSO UNRELIABLE. THE UPDATE IN AUGUST OF 2019 DID NOT MAKE ANYTHING BETTER. PLEASE DO NOT TRUST ANYONE'S LIVES TO A GOOGLE AUTOMATED CAR UNTIL THEY CAN GET SUCH A SIMPLE PIECE OF SOFTWARE AS ANDROID AUTO TO FUNCTION AT AN AUTOMOTIVE LEVEL OF RELIABILITY AND SAFETY. THIS INCLUDES NOT LETTING THE CARS ON THE ROADS TO ENDANGER OTHER PEOPLE. IT DOESN'T MATTER IF THE CAR IS STATIONARY, ON CITY STREETS OR THE HIGHWAY.
NHTSA ODI #11253108
2 miles · Aug 30, 2019
Unknown Or Other
CHEVROLET SERVICE CASE [XXX] 5/20/19 FOR SAME ISSUE DESCRIBED BELOW SERVICE AT VICTOR CHEVROLET VICTOR CHEVROLET REPLACED BRAKE CALIPERS PROBLEM WAS MINIMIZED FOR A SHORT TIME. 8/27/19 -- BROUGHT THE VEHICLE TO VICTOR CHEVROLET FOR THE SECOND TIME FOR THE SAME PROBLEM * CLUNK IN REAR OF CAR AS IT STOPS. PREVIOUSLY, THE …
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CHEVROLET SERVICE CASE [XXX] 5/20/19 FOR SAME ISSUE DESCRIBED BELOW SERVICE AT VICTOR CHEVROLET VICTOR CHEVROLET REPLACED BRAKE CALIPERS PROBLEM WAS MINIMIZED FOR A SHORT TIME. 8/27/19 -- BROUGHT THE VEHICLE TO VICTOR CHEVROLET FOR THE SECOND TIME FOR THE SAME PROBLEM * CLUNK IN REAR OF CAR AS IT STOPS. PREVIOUSLY, THE PROBLEM STARTED SMALL AND GOT PROGRESSIVELY WORSE WITH TIME. THE CLUNK MOVES THE CAR SLIGHTLY FORWARD; IT MOVES MORE AS THE PROBLEM WORSENS. * CAR HAS 6700 MILES NOW. IT HAD ABOUT 4500 MILES LAST TIME (VICTOR CHEVY CAN CONFIRM OR CORRECT) 8/30/19 -- CALLED VICTOR CHEVROLET SERVICE. NIKKI TOLD ME THAT THEY TESTED ANOTHER VOLT AND IT HAS THE SAME ISSUE, SO THIS ISN'T A PROBLEM. I SAID IT BECOMES PROGRESSIVELY WORSE, AND NEEDS BE FIXED, AS IT IS A SAFETY ISSUE. AT THE VERY LEAST, I OUGHT NEVER TO HAVE TO PAY FOR FIXING THE ISSUE OR RELATED PROBLEMS REGARDLESS OF THE STATUS OF MY WARRANTY. NIKKI SAID I NEED TO CALL AND TALK TO SERVICE MANAGER (GARY). I SAID HE NEEDS TO RESEARCH AND GIVE ME MORE INFORMATION; I WILL CALL CHEVY MEANWHILE AND CONSULT WITH THEM. 8/30/19 -- CALLED CHEVY (C/S) 800 888 1020 -- JULIAN WILL ESCALATE TO SENIOR ADVISOR TEAM. THEY SAY TWO BUSINESS DAYS. THAT MEANS WEDNESDAY. TODAY IS FRIDAY. CASE NUMBER [XXX] GOALS: 1) KEEP COMMUNICATION IN WRITING AS MUCH AS POSSIBLE SO NO MISUNDERSTANDINGS 2) FIX THE ISSUE. SOUNDS LIKE MAYBE THERE IS A RECALL NEEDED IF MANY VOLTS HAVE THE SAME PROBLEM. PERHAPS CHEVY CORPORATE CAN RESEARCH THE PROBLEM AND MINIMIZE TRIPS TO SERVICE (UGH. SUCH A HASSLE TO DROP OFF A CAR) 3) IF ISSUE CAN'T BE FIXED, OBTAIN IN WRITING FROM CHEVY A WAIVER SO THAT ANY FUTURE REPAIRS DIRECTLY OR INDIRECTLY RELATED TO THIS PROBLEM ARE WARRANTY COVERED INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
NHTSA ODI #11252395
14,000 miles · Jun 24, 2019
Unknown Or Other
CAR WILL NOT TURN OFF AFTER BEING PUT IN PARK AND POWER BUTTON PUSHED TO OFF. THE DISPLAYS READS "PUT CAR IN PARK TO TURN OFF", BUT THE CAR IS ALREADY IN PARK. THE LOCAL CHEVROLET DEALER SAID THE GEAR ASSEMBLY NEEDS TO BE REPLACED.
NHTSA ODI #11222041
12,000 miles · Nov 20, 2018
StructureUnknown Or Other
CHEVROLET VOLT CANNOT BE DRIVEN IN DEEP SNOW. THE CAR WAS DRIVEN IN SNOW AT A SPEED OF ONE MILE PER HOUR COVERING 6 MILES IN 6 HOURS AFTER FIRST SNOW IN NYC NOV 15, 2018. THE PROTECTIVE UNDER CARRIAGE PANEL THAT COVERS THE ELECTRICAL AND TUBING BECOMES BRITTLE AND BREAKS AWAY WHEN IMPACTED.
General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: If the child seat is not properly secured in the event of a crash, it can increase the risk of injury.
Remedy: GM will notify owners, and dealers will inspect the rear seatbelt retractors and replace them if necessary, free of charge. The recall began November 7, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18315.
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE23022 · Loss Of Motive Power Due To The Battery Energy Control Module
Opened Nov 29, 2023 · Closed Mar 3, 2025
Status: closed (inferred from source dates) · Electrical System; Electrical System:propulsion System; Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Electrical System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
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