2018 Chevrolet Volt

On June 27, 2025, while driving, the vehicle displayed a "Propulsion Power Reduced" warning message and a Check Engine Light illuminated. I immediately experienced a loss of power. I brought the vehicle to an authorized Chevrolet dealer the same day. On July 1, 2025, the dealer diagnosed the failure as a faulty Battery Energy Control Module (BECM) and high-voltage system fault (Code P1E00), requiring a full replacement of the high-voltage battery pack (Part #24296900). The manufacturer (GM) was contacted, and the replacement battery was ordered on July 2, 2025. As of December 2025, the vehicle remains in dealer possession (over 5 months) with no repair completed. The manufacturer has stated the part is on indefinite backorder with no ETA. The failure of this component renders the vehicle inoperable and presents a safety risk due to sudden loss of propulsion power while in motion. The manufacturer has confirmed the failure but is unable to provide a remedy within a reasonable timeframe.

Component: Battery Energy Control Module, available from dealership ATM Daughter's safety compromised when vehicle power decreased quickly to 5mph in the middle of fast heavy city traffic. The problem has been confirmed by Chevrolet dealership service department The vehicle has not been inspected by other than dealership service center. I contacted GM, and was told that the component was replaced once already in 2021, so they will not replace it a second time on special coverage N232432680 released March 6, 2024. Warnings:Propulsion 11/3/25 Power Reduced and check engine light on 11/3/25. GM dealer service center cleared codes, did a software update 11/7/25: Propulsion Power Reduced and check engine light again. Vehicle is at GM dealer service center.

Chevy had done an update for the Propulsion Power being reduced. In 2024, I had to do another update when the check engine light came on. After that the electric battery power decreased, I am only getting 17 miles per charge. August 2025, the check engine light came on again. I had it check and no codes came up. While driving home on the freeway, the Propulsion Power being reduced warning came up. I had to pull off the freeway. Once I turned my vehicle off, I was unable to drive my car. There was not any acceleration. I had to have my car towed 50 miles home. A mechanic was able to repair it at that time. On 10/7/2025 the check engine light came on again and once again no codes appeared, on 10/14/25 the Propulsion Power being reduced warning came on again. I was able to get home safely, but I got off the freeway and took side streets home. At this time, the vehicle will not accelerate.

In 2020, GM issued a recall (#N192273600) for emissions pipes on the Chevy Volt that could be compromised by rubbing against the A/C hose connector. I took my vehicle to my local dealership (Chesrown Chevrolet) to have this issue remedied, that same year. This year, my check engine light came on and this same dealership informed me that the cause was this same issue (i.e. a compromised emissions pipe due to rubbing against the A/C/ hose connector). Assuming the fix was conducted per GM's specs, GM did not provide an adequate fix for their faulty design.

Electrically actuated EGR valve fails, it draws too much current and blows the F03 fuse (Labeled “No Walk Home”) which has 4 other components on it, this causes “Reduced propulsion” message, soon after the engine overheats due to one or more of the 3 other components that lost power, and the “Engine not available” message appears and the vehicle loses all motive power. This syndrome is well documented in the GM-Volt online forum. Additionally this vehicle has portions of the EV battery that failed, I am still waiting for battery parts to arrive and its been 4 months, many owners have waited between 1 and 2 years for the battery to be fixed, this contributed to this issue as the electric propulsion would have possibly been available if the warrantied battery was repaired within a reasonable timeframe. I was refused a service loaner. My recent contact with Chevrolet customer service suggested I rent a car, and they will reimburse $45 per day, however they insist I pay for it and when the repair is complete, they will reimburse me. There is a gentleman on the Volt forum who has laid out about $5,000 on rental cars for well over a year, and is finally reluctantly getting a buyback, but they depreciated the car but did separately make good on the rental reimbursement. Neither he nor I really want that result, we want the car repaired in a good faith effort, instead both battery parts and EGR valves are in short supply. Currently the GM part is between $1400 and $2500 when in 2024 the same part was widely available for $240. I understand this is a bit rambling, but the context matters, and GM is dragging their feet on servicing the warranty liability they have. My TZEV warranty is good until 2034 and they are actively trying to kill my car off to save the ongoing cost of servicing this warranty. They are also putting owners at risk. Please consider a battery recall and an EGR valve recall. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On [XXX], our 2018 Chevy Volt experienced a critical BECM (Battery Energy Control Module) failure while being driven by our [XXX] daughter. The failure caused the vehicle to enter limp mode, resulting in a severe loss of power and the inability to shift properly. Most alarmingly, the brakes failed to function correctly—despite being fully engaged, the car continued to move forward at a red light, placing our daughter in immediate danger. She was only able to safely stop the vehicle by maneuvering it off the road into a parking lot. This BECM defect is a well-documented issue for Chevy Volts from 2016 to 2018. However, Chevrolet has refused to cover our VIN under the existing special service bulletin, despite our vehicle using the same faulty part number as those included in the recall, and has provided no explanation for this exclusion. As a result, we are being forced to pay $2,100 out of pocket to replace a part that GM knows is defective. This is an unacceptable financial burden for a safety-critical issue. GM should immediately issue a recall for all vehicles equipped with this faulty part number to ensure the safety of all drivers and prevent further undue costs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On May 26, the car was running in electric mode and switched to gas because the power batteries were depleted. Shortly after switching to gas mode, lights came on the dash board saying Engine Not Available Get Service Immediately. I was on a highway at the time and fortunately had just enough left to get off and the car would not move any further. Turning the car on and off did not resolve the problem. It had to be towed to a Chevy dealer. Even after an hour, the messages would come on when trying to start the car. The next day, the dealer called and said they could find no problems with the car and it works fine. This happened once before, but that time there was enough charge in the battery to get home and then later it would start without the message.