NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
50 reportsClear category filterMileage unknown · Oct 29, 2021
Electrical SystemEnginePower Train
When I stop and shift vehicle into park and try to turn off vehicle. The vehicle does not recognize the vehicle is in park and will stay running. This had happened numerous times and is ongoing. Have read there is even a class action suit because of this problem with numerous different gm vehicles. Why has a recall not been issu…
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When I stop and shift vehicle into park and try to turn off vehicle. The vehicle does not recognize the vehicle is in park and will stay running. This had happened numerous times and is ongoing. Have read there is even a class action suit because of this problem with numerous different gm vehicles. Why has a recall not been issued?
NHTSA ODI #11438663
Mileage unknown · Sep 21, 2021
Electrical SystemEngine
Shift to park defect. When I try to turn my car off it won’t completely shut off, a notification on my dash says “Shift to park” but my gear shift is in park already. It takes 5-10 times of me cutting car off and on for it to finally completely shut off.
NHTSA ODI #11433840
Mileage unknown · Aug 23, 2021
EnginePower Train
Car will not shift to park. Will not allow the car to be turned off.
NHTSA ODI #11430241
Mileage unknown · Jul 23, 2021
Engine
General: When I would shift to Park, the display would indicate I was in park, but the car would not turn off. I sometimes had to spend 10 minutes trying. The safety issue was if the car is left on it because the engine system would not recognize park, it could run from gas and create deadly fumes. 1. Shift stick and harnes…
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General: When I would shift to Park, the display would indicate I was in park, but the car would not turn off. I sometimes had to spend 10 minutes trying. The safety issue was if the car is left on it because the engine system would not recognize park, it could run from gas and create deadly fumes. 1. Shift stick and harness. I do not have the part. 2. Confirmed by dealer and part replaced. $491.33 3. Unsure if it was inspected. Google search has multiple listings for this issue 4. No warnings, no lamps prior to. Warning message when shifted to park and trying to turn off.
NHTSA ODI #11426075
76,493 miles · Nov 24, 2020
Electrical SystemEnginePower Train
VEHICLE WILL NOT TURN OFF ON A REGULAR BASIS.. RECEIVE A MESSAGE THAT READS: 'ACTION REQUIRED. SHIFT TO PARK.' WHEN THIS OCCURS, THE VEHICLE CAN NOT BE TURNED OFF OR LOCKED. RESEARCHED THIS PROBLEM ON THE INTERNET AND DISCOVERED THAT IT IS A VERY COMMON PROBLEM THAT AFFECTS NEARLY ALL 2016, 2017 AND 2018 CHEVROLET VOLTS. A…
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VEHICLE WILL NOT TURN OFF ON A REGULAR BASIS.. RECEIVE A MESSAGE THAT READS: 'ACTION REQUIRED. SHIFT TO PARK.' WHEN THIS OCCURS, THE VEHICLE CAN NOT BE TURNED OFF OR LOCKED. RESEARCHED THIS PROBLEM ON THE INTERNET AND DISCOVERED THAT IT IS A VERY COMMON PROBLEM THAT AFFECTS NEARLY ALL 2016, 2017 AND 2018 CHEVROLET VOLTS. A RECALL SHOULD BE IMPLEMENTED!
NHTSA ODI #11376164
Mileage unknown · Aug 25, 2020
Electrical SystemEngineUnknown Or Other
I LEASED A CHEVY VOLT 2018, ABOUT 3 MONTHS AFTER THE FIRST FEW CHARGE, USING THE CABLE THAT CAME WITH THE VEHICLE THE CAR DO NOT CHARGE ANYMORE, AIR CONDITIONING NOT WAS WORKING, I REPOSTED THE ISSUES TO THE SALES AGENT. HE RESPONDED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE, THAT I NEED TO LEARN HOW TO USE IT. A COUPLE OF M…
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I LEASED A CHEVY VOLT 2018, ABOUT 3 MONTHS AFTER THE FIRST FEW CHARGE, USING THE CABLE THAT CAME WITH THE VEHICLE THE CAR DO NOT CHARGE ANYMORE, AIR CONDITIONING NOT WAS WORKING, I REPOSTED THE ISSUES TO THE SALES AGENT. HE RESPONDED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE, THAT I NEED TO LEARN HOW TO USE IT. A COUPLE OF MONTHS LATER WHEN I WAS DRIVING THE THE VEHICLE STARTED TO SAKE AND THE CONTROL PANNEL WENT CRAZY, I CALL AGAIN TO THE DEALER. THEY TELL ME THIS TIME TO BRING THE CAR INN. AFTER THE KEEP IT FOR A DAY, THEY CALL ME TO SAID THAT THEY HAVE TO KEEP THE CAR BECAUSE THE CAR HAVE A DIFECTEC BATTERY CELL, THEY TELL ME THAT THEY NEED TO ORDER THIS CELD AND INSTALL IT. THEY KEEP THE CAR FOR A WEEK. AFTER THE CAR WORK OK FOR A COUPLE OF MONTHS AND AFTER THE AIR CONDITIONING NO NOT WORK, I CALL AGEING TO REPORT THE PROBLEM, BUT THEY GIVE ME THE SAME ANSWER. AFTER I RECEIVED A NOTICE OF A RECALL FOR THE AIR CONDITIONING, I TOOK THE CAR FOR SERVICE AND I NOTICED THAT THEY NEVER ROTATED THE TIRES AS THEY CLAIMED. THE PROBLEM WITH THE AIR CONTINUE, SO I TOOK THE CAR TO A DEALER CLOSER TO MY HOME, THEY TELL ME THAT THE CAR HAVE A PROBLEM AND THEY NEED TO KEED THE VEHICLE. AFTER THEY TELL ME THAT I HAVE TO PAID BECAUSE FOR THE REPAIRS ABOUT 1600.00 BECAUSE OF THIS PROBLEM I DON'T HAVE A CAR AND I'M ABOUT TO LOSS MY JOB. THIS CAR HAS BEEN A NIGHTMARE. I ASK THE DEALER TO PLEASE TO TAKE BACK THE CAR. I ALSO ASK CHEVROLET CORPORATION BUT NOT ANSWER HAS BEEN TAKEN, THIS CAUSE ME TO LOSS MY JOD SND CREATED MANY PROBLEM TO ME AND MY FAMILY. THE VEHICLE STILL ON THE SHOP FOR THE LAST TWO WEEKS AND THEY TRLL MR THAT MAYBE TAKE LONGER. CAUSE THEY DON'T HAVE THE PART AND THAT IS ON BACK ORDER.
NHTSA ODI #11351278
12,125 miles · Jun 24, 2019
EnginePower Train
TL* THE CONTACT OWNS A 2018 CHEVROLET VOLT. WHILE DRIVING 55 MPH, THE VEHICLE JERKED FORWARD VIOLENTLY, SLOWED DOWN TO 45 MPH, AND THEN STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT IMMEDIATELY POWERED OFF THE ENGINE IN THE MIDDLE OF TRAFFIC. THE VEHICLE WAS PUSHED OVER TO THE SIDE OF THE ROAD BY THE…
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TL* THE CONTACT OWNS A 2018 CHEVROLET VOLT. WHILE DRIVING 55 MPH, THE VEHICLE JERKED FORWARD VIOLENTLY, SLOWED DOWN TO 45 MPH, AND THEN STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT IMMEDIATELY POWERED OFF THE ENGINE IN THE MIDDLE OF TRAFFIC. THE VEHICLE WAS PUSHED OVER TO THE SIDE OF THE ROAD BY THE POLICE AND TOWED TO MAHER CHEVROLET (LOCATED AT 2901 34TH ST N, ST PETERSBURG, FL 33713). THE DEALER FOUND SEVERAL FAILURE CODES AND THE TRANSMISSION FLUID PUMP OUTLET SEAL, INTERNAL FILTER, AND SPACER PLATE WERE ALL REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5251855943. THE APPROXIMATE FAILURE MILEAGE WAS 12,125.
NHTSA ODI #11222233
8,350 miles · May 24, 2019
Engine
CAR IS CONSISTENTLY MAKING A BURNING SMELL AND THE DEALER IS REFUSING TO ACKNOWLEDGE IT. I WENT THERE 2000 MILES AGO, THEY CLAIMED IT WAS A BREAK IN SMELL. THE SMELL IS STILL THERE AND ONCE AGAIN THEY ARE CALLING IT A BREAK IN SMELL. I MEAN THE CAR HAS 8400 MILES. HOW LONG DOES IT HAVE TO BREAK IN FOR? NHTSA, PLEASE STEP IN…
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CAR IS CONSISTENTLY MAKING A BURNING SMELL AND THE DEALER IS REFUSING TO ACKNOWLEDGE IT. I WENT THERE 2000 MILES AGO, THEY CLAIMED IT WAS A BREAK IN SMELL. THE SMELL IS STILL THERE AND ONCE AGAIN THEY ARE CALLING IT A BREAK IN SMELL. I MEAN THE CAR HAS 8400 MILES. HOW LONG DOES IT HAVE TO BREAK IN FOR? NHTSA, PLEASE STEP IN AND HELP US. GM IS CREATING THIS POSSIBLE FIRE HAZARD AND THEIR FRANCHISES ARE NOT HELPING.
NHTSA ODI #11209797
4,000 miles · Apr 5, 2019
Engine
WHEN MY GAS ENGINE IS WARMED UP AND UP TO OPERATING TEMPERATURE, THERE WOULD BE THIS BURNT PLASTIC SMELL COMING FROM UNDER THE HOOD. IT'S BEEN HAPPENING LIKE THIS FOR THE PAST 3000 MILES OR SO. IT'S A CLEAR BURNT PLASTIC SMELL FROM UNDER THE HOOD, AND IT IS ALWAYS AFTER THE ENGINE IS COMPLETELY WARMED UP. I USE MY GAS ENGINE …
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WHEN MY GAS ENGINE IS WARMED UP AND UP TO OPERATING TEMPERATURE, THERE WOULD BE THIS BURNT PLASTIC SMELL COMING FROM UNDER THE HOOD. IT'S BEEN HAPPENING LIKE THIS FOR THE PAST 3000 MILES OR SO. IT'S A CLEAR BURNT PLASTIC SMELL FROM UNDER THE HOOD, AND IT IS ALWAYS AFTER THE ENGINE IS COMPLETELY WARMED UP. I USE MY GAS ENGINE ALL THE TIME. THE DEALERSHIP CLAIMS IT IS NORMAL FOR HYBRID TO BURN STUFF OFF AS IT ISN'T RUN ALL THE TIME, BUT THE CAR HAS 6700 MILES. IT'S A STRETCH TO BLAME IT ON BREAK IN OIL. SOME OF THE SMELL GETS INTO THE CABIN WHEN I AM STOPPED, BUT IT IS VERY STRONG WHEN I GET OUT THE CAR AND WALK BY. IT'S BEEN HAPPENING FOR A FEW MONTHS NOW.
NHTSA ODI #11194126
2,800 miles · Oct 25, 2018
EngineFuel/propulsion SystemPower Train
WHILE DRIVING THE VEHICLE AT AROUND 60 MPH, THE 'CHECK ENGINE' LIGHT CAME ON AND A MESSAGE SAYING 'SHIFT TO PARK' APPEARS ON THE DASHBOARD. ONCE THE VEHICLE WAS STOPPED AT THE TRAFFIC LIGHT, THE DRIVER SHIFTED TO PARK AND WAS NOT ABLE TO PULL DOWN TO DRIVE AGAIN. VEHICLE WAS STRANDED IN THE MIDDLE OF THE ROAD WHILE CARS WERE APP…
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WHILE DRIVING THE VEHICLE AT AROUND 60 MPH, THE 'CHECK ENGINE' LIGHT CAME ON AND A MESSAGE SAYING 'SHIFT TO PARK' APPEARS ON THE DASHBOARD. ONCE THE VEHICLE WAS STOPPED AT THE TRAFFIC LIGHT, THE DRIVER SHIFTED TO PARK AND WAS NOT ABLE TO PULL DOWN TO DRIVE AGAIN. VEHICLE WAS STRANDED IN THE MIDDLE OF THE ROAD WHILE CARS WERE APPROACHING FROM BEHIND WITH HIGH SPEED. AFTER REPEATED ATTEMPTS TO PRESS THE VEHICLE 'START' BUTTON, WE FINALLY WERE ABLE TO PULL DOWN TO NEUTRAL AND PUSHED THE VEHICLE TO THE SIDE OF THE ROAD. VEHICLE NEEDED TO BE TOWED TO DEALERSHIP FOR DIAGNOSIS.
NHTSA ODI #11142769
Official recalls
2Sep 26, 2018
General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: If the child seat is not properly secured in the event of a crash, it can increase the risk of injury.
Remedy: GM will notify owners, and dealers will inspect the rear seatbelt retractors and replace them if necessary, free of charge. The recall began November 7, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18315.
Aug 30, 2018
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE23022 · Loss Of Motive Power Due To The Battery Energy Control Module
Opened Nov 29, 2023 · Closed Mar 3, 2025
Status: closed (inferred from source dates) · Electrical System; Electrical System:propulsion System; Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Electrical System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.