2017 Chevrolet Volt

I was driving on a highway around 70 mph on cruise control, without warning a “propulsion power reduced” message came up with the check engine light turning on and the car stopped accelerating/let off of cruise control. Very dangerous when driving at speeds above 70mph. I took the Car to Chevy and they said it’s a EGR valve issue and that it would cost roughly $3,800 and the part is on massive back order. r Reading online, there’s many Volt drivers with the same issue and can’t get the part for months on (with some being offered a repurchase of the car from GM so the problem would go away) it seems like Chevy and or GM do not have sufficient parts to fix the massive amount of Volts having this specific problem and on top of that, this is the largest quote I’ve seen for this repair.

Purchased the '17 Chevy Volt for my Daughter on [XXX] with 58,867 miles. On [XXX], 60,600 miles; She was driving on the interstate when the engine temperature spiked, followed by a check engine light and a warning message: "Engine unavailable." The vehicle suddenly lost power when she reduced pressure on the accelerator, causing a rapid reduction in speed. nearly causing her to lose control. The vehicle's OBD Codes were scanned at a nearby auto parts store resulting in 30 DTC appearing. I found hundreds of complaints and posts about the F3UA fuse blown and a faulty EGR valve. A service bulletin for this issue was published by GM in Feb 2023. I notified the dealership of the issues and the vehicle was brought to Deacon Jones Chevy of Clinton, NC on July 16th. The service department informed me that the 12V Battery was bad and needed replacement to "correct" the issue, at a cost nearly $550. I asked if the fuse mentioned was blown and was informed that it was not. The check engine light was cleared and my daughter drove home. Before getting home, the check engine light came back on, the temperature spiked, and "propulsion power is reduced." message appeared. This was accompanied again by a rapid reduction in speed nearly causing a collision. I called the dealership back and informed them of the incident. They requested to have the vehicle brought back to the shop, however, towing was out of the question because the dealership is 70 miles from me & I did not want to drive the car in its condition. I took the vehicle to Team Chevy in Swansboro, NC, who ran proper diagnostics. I was informed the F3UA fuse was blown, caused by a short in the EGR Valve. The original dealer offered to split the cost, but Team Chevy said they could get the part & match price. When ordered, it showed the EGR Valve was backorder with no ETA. 6 weeks in and no safe transportation for my daughter and grandson. Significant safety issue with no replacement parts or accountability, ludicrous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR

EGR valve/cooler fails and makes engine coolant temperature climb above normal operation, leaving you stranded on the side of the road (engine shuts down). I still had battery miles available to pull to the side safely. This is a common issue for these vehicles and GM has not issued a recall or warranty extension for this item like the BECM issue.

Without warning, my car stopped charging. Noticed it was at 0 miles despite charging it the night before. Believing I may have not properly connected the home cord (supplied by Chevy) to the car, I chalked it up to being my mistake and plugged in again the next night. Same result. 0 miles. Then it immediately started acting like a 12V battery failure with engine warning lights and then it just refused to start and/or charge and was dead in the water. I called AAA for a battery jump and they came. It got the car started, but the check engine light remained lit for two days and I primarily ran the car on its gas generator to hopefully charge it. Just last night, the check engine light went away. Despite having a partial charge, this morning 8/29, it registered 3 miles down from being higher. I just plugged in to my home outlet using the chevy cord, and again, it would not charge (no green light on dash indicating active charge and a message on the dash should "unable to charge". I suspect a Battery Energy Control Mondule (BECM) failure which seems to happen with this car. My 12V ACDELCO battery is relatively new (3 yrs) and not used heavily (given COVID).

The EGR (exhaust gas recirculation) valve has failed, which causes issues with the fuel propulsion system, can cause the cooling system to fail, and affects the emissions system. We are unable to obtain a replacement valve anywhere and have been on a waiting list at the dealership for months. The car is not safe to drive in this condition.

My 2017 Chevrolet Volt started displaying an error message last week "reduced propulsion power". I set up an appointment at the dealership but had to continue driving in the meantime. The error message changed to "Engine Unavailable" and shortly therefore shut down completely. We had it towed to a dealership, who has informed us that the EGR valve and gasket need to be replaced, and are on indefinite backorder. This is clearly a safety issue as we need to be able to rely on the car not shutting down in the middle of driving. Now we are left without a car or a timeline for repair.

The contact owns a 2017 Chevrolet Volt. The contact stated while driving at an undisclosed speed, the vehicle stalled with the message “Gasoline Engine not Available” displayed. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the EGR valve had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

The contact owns a 2017 Chevrolet Volt. The contact stated that the vehicle was lagging and hesitating before accelerating. The contact stated that an excessive amount of pressure was needed to depress the accelerator pedal while driving. The contact stated that the vehicle had experienced reduced Hybrid propulsion. The contact stated that the check engine warning light was illuminated. The failure was intermittent. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been made aware of the failure. The failure mileage was 140,000.

1st incident-While doing a U-Turn on an inclined road car suddenly sounded like it was going to die, no acceleration when I pressed on the gas pedal. Car almost stopped as it was on a hill and suddenly the gas engine turned on so the accelerator started to work again. I felt very unsafe and thought I was going to get hit by any on coming cars due to the loss of acceleration. 2nd incident(about a month after the 1st)-Just going straight down a road, pressed on the accelerator and again nothing happened, no acceleration, car sounded like it was turning off, then switched over to the gas engine and the accelerator started to work again. Also, not very safe with cars coming up behind me quickly and loss of acceleration. Had GM look at car, could not reproduce problem, BCEM module already replaced-they could not replace due to GM not approving a second replacement, they would not say car is safe, but go ahead and drive it anyway until the problem occurs again. How many times should this happen before I am actually in an accident because of this problem? I have been the sole owner of this care since 2017 and I have done all the maintenance required for it, I do believe this is a safety issue that should be addressed. I have just been told to drive it until it catastrophically doesn't work, how reassuring of GM!