NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
113 reportsClear category filterMileage unknown · Dec 28, 2023
Electrical SystemUnknown Or Other
Failure of the BECM and “Shift to park” message. The vehicle will spontaneously produce a shift to park message when starting up the vehicle and turning it off. The vehicle will also show a 0 mile EV range and use the engine where a message saying “propulsion power reduced”. This will also cause the car to shut off randomly. T…
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Failure of the BECM and “Shift to park” message. The vehicle will spontaneously produce a shift to park message when starting up the vehicle and turning it off. The vehicle will also show a 0 mile EV range and use the engine where a message saying “propulsion power reduced”. This will also cause the car to shut off randomly. The vehicle has not been inspected by a shop or the dealership. There is no warning or message when this happen. Check engine will appear once the vehicle has these issues.
NHTSA ODI #11562434
Mileage unknown · Dec 21, 2023
Electrical SystemFuel/propulsion SystemUnknown Or Other
All of a sudden while braking on a freeway offramp, the check engine light came on and a reduced propulsion warning came on my screen. The car ran weird for about a day, then it wouldn't start. I had it towed to a dealer, they diagnosed the BECM went bad, now my car has been there 2.5 weeks and there's no estimated ship date fo…
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All of a sudden while braking on a freeway offramp, the check engine light came on and a reduced propulsion warning came on my screen. The car ran weird for about a day, then it wouldn't start. I had it towed to a dealer, they diagnosed the BECM went bad, now my car has been there 2.5 weeks and there's no estimated ship date for the part, much less repair date. If they said they had enough parts for BECM failures, they're either lying to you or they're lying to me.
NHTSA ODI #11561294
Mileage unknown · Dec 1, 2023
EngineFuel/propulsion SystemUnknown Or Other
During a drive the car began warning of loss of propulsion. The vehicle is at a dealer waiting for repair since Oct 16, 2023. There is no ETA on back ordered EGR valve that the technician anticipates a fix.
NHTSA ODI #11557845
Mileage unknown · Oct 4, 2023
Electrical SystemUnknown Or OtherCrash
In 2020 my 2017 Chevrolet Volt had an intermittent problem turning off. My Chevrolet dealer worked to fix the problem. This March I had an accident which involved me thinking the car was shut down. I was half way out of the car when I realized it was moving. Before I could get completely in to apply the brakes, I had hit and…
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In 2020 my 2017 Chevrolet Volt had an intermittent problem turning off. My Chevrolet dealer worked to fix the problem. This March I had an accident which involved me thinking the car was shut down. I was half way out of the car when I realized it was moving. Before I could get completely in to apply the brakes, I had hit and pushed an object into a building which caused damage to the building and my car. The was a police report which states that I was at fault. My car was towed to my. Chevrolet dealer for repair. The repair took about two months mostly due to obtaining shifting parts. I can now drive the car but the parts to replace the shifting mechanism is still on back order. It is now early October. The “shift into park” as I think the problem has been named, is still an intermittent problem for me. Sometimes the car shuts down promptly as it should. Sometimes however, I go though the process of shutting down a few times before I am confident that the car has really turned off. I would like to know if this defect has caused other accidents. If so, it my mitigate my responsibility for my my accident which has caused me grief and a large increase in my insurance premium. Another reason I am writing is because There has been a report of a fatal accident in Vienna Township, near Flint, Michigan involving a women being pinned under her car after exiting to check her mail box. The article in “M-Live” paper by Joey Oliver [XXX]. The supposition was that she thought her car was in park. I am hoping that the investigators of her accident would consider the possibility of the car being defective. I believe the police report number [XXX] by officer [XXX]. [XXX], 8525 E. Government center dr., Sutton Bay, MI 49653 I have pictures of the accident, etc but don’t know how to upload them Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11548325
Mileage unknown · Aug 25, 2023
Unknown Or Other
After looking up an issue with my Volt, I learned that this is a big safety issue and very common. When I put the car in park there is now an intermittent issue that says "shift to park" on the display and the car will not shut off, and I cant confirm that the car is actually in Park.
NHTSA ODI #11540728
Mileage unknown · Jul 15, 2023
Unknown Or Other
Door locks fail to lock or unlock on occasion. In certain scenarios this leaves the driver and passengers with a feeling of being unsafe.
NHTSA ODI #11532445
Mileage unknown · Jul 12, 2023
Unknown Or Other
“Shift to Park” error. When attempting to park the vehicle, an ‘action required’ alert pops up on the dash advising to “shift to park” when the vehicle is already in park. The vehicle will not lock once this message is prompted.
NHTSA ODI #11531930
Mileage unknown · Feb 7, 2023
Unknown Or Other
The evaporative emissions pipe has a hole in it. This same issue has been previously associated with a recall. The dealer (Andy Mohr Chevrolet - Plainfield) reported that it was fixed in 2020 and declined to do service without me paying for it.
NHTSA ODI #11505946
Mileage unknown · Jan 26, 2023
Electrical SystemFuel/propulsion SystemUnknown Or Other
BECM failure. Initially, it caused the vehicle to operate in a low propulsion state. However, it now prevents the vehicle from starting. Likewise, I have heard it has stopped the engines from working/shut down the engines while people are driving on the highway.
NHTSA ODI #11503782
Mileage unknown · Jan 3, 2023
Unknown Or OtherInjury
The two original equipment hydraulic struts that support either side of the rear trunk lid failed. It is available for inspection. The safety of my husband and I is/was put at risk because when you open the trunk, the lid is not staying up like it did, causing it to crash down on your head, back of neck, shoulder, arm, hand, etc…
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The two original equipment hydraulic struts that support either side of the rear trunk lid failed. It is available for inspection. The safety of my husband and I is/was put at risk because when you open the trunk, the lid is not staying up like it did, causing it to crash down on your head, back of neck, shoulder, arm, hand, etc., causing injury that is potentially fatal. The faulty parts are still in place and not inspected yet by a dealer, service center, police or insurance company. No warnings given for this faulty equipment, hence the danger of its unexpected suddenness. It started about 2 weeks ago. I spoke with General Motors, the Florida DMV and the Chevrolet dealership where the car was purchased and is taken for repairs.
NHTSA ODI #11499963
NHTSA investigations
2PE23022 · Loss Of Motive Power Due To The Battery Energy Control Module
Opened Nov 29, 2023 · Closed Mar 3, 2025
Status: closed (inferred from source dates) · Electrical System; Electrical System:propulsion System; Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Electrical System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
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