2017 Chevrolet Volt

On November 8, I was on a 5 hour drive and after 4 hours while driving on the gas engine since the 43 mile electric range was already depleted, a warning suddenly appeared on the dashboard screen - Shift to Park, something about reduced propulsion and the check engine light came on. I was driving 55 mph on a highway and immediately had no propulsion whatsoever. Tried to pull over and barely got to the edge of the highway with cars and trucks speeding behind me and then around me. On the roadside, the car would turn on and off and I could change gears with the shifter, but no matter what I did the propulsion to move the car would not work. The car had to be towed to the nearest dealership for repairs where it remains.

While operating my Chevy Volt on a Los Angeles Freeway, warning lights came on informing me to park immediately, and that the power propulsion was reduced. The Check Engine light also came on. At that point the “Shift to Park” message came on. My car is experiencing the “Shift to Park” issue. I already had this happen previously in 2023. The repair cost $1,200. There are many, many references to this issue on the Internet. The “Shift to Park” defect is well known in the Chevy Volt community. When this happened the SECOND time, ([XXX]), I was stranded on the side of an LA freeway. The car will not start. It will cycle through the “Shift to Park” message on the dashboard and it will not go anywhere. The car initializes, so there is power in the vehicle, but no propulsion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Purchased the '17 Chevy Volt for my Daughter on [XXX] with 58,867 miles. On [XXX], 60,600 miles; She was driving on the interstate when the engine temperature spiked, followed by a check engine light and a warning message: "Engine unavailable." The vehicle suddenly lost power when she reduced pressure on the accelerator, causing a rapid reduction in speed. nearly causing her to lose control. The vehicle's OBD Codes were scanned at a nearby auto parts store resulting in 30 DTC appearing. I found hundreds of complaints and posts about the F3UA fuse blown and a faulty EGR valve. A service bulletin for this issue was published by GM in Feb 2023. I notified the dealership of the issues and the vehicle was brought to Deacon Jones Chevy of Clinton, NC on July 16th. The service department informed me that the 12V Battery was bad and needed replacement to "correct" the issue, at a cost nearly $550. I asked if the fuse mentioned was blown and was informed that it was not. The check engine light was cleared and my daughter drove home. Before getting home, the check engine light came back on, the temperature spiked, and "propulsion power is reduced." message appeared. This was accompanied again by a rapid reduction in speed nearly causing a collision. I called the dealership back and informed them of the incident. They requested to have the vehicle brought back to the shop, however, towing was out of the question because the dealership is 70 miles from me & I did not want to drive the car in its condition. I took the vehicle to Team Chevy in Swansboro, NC, who ran proper diagnostics. I was informed the F3UA fuse was blown, caused by a short in the EGR Valve. The original dealer offered to split the cost, but Team Chevy said they could get the part & match price. When ordered, it showed the EGR Valve was backorder with no ETA. 6 weeks in and no safe transportation for my daughter and grandson. Significant safety issue with no replacement parts or accountability, ludicrous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR

EGR valve/cooler fails and makes engine coolant temperature climb above normal operation, leaving you stranded on the side of the road (engine shuts down). I still had battery miles available to pull to the side safely. This is a common issue for these vehicles and GM has not issued a recall or warranty extension for this item like the BECM issue.

While driving, a warning message came on: "Engine unavailable." I was able to drive a few more blocks but then the car stopped on its own. This happened despite the fact that the car had almost a full tank of gas. If this had happened on the highway, it would have been very dangerous. Luckily, I was on a fairly empty city street and I simply pulled to the curb. This is a known problem with the Chevy Volt (2017). An independent service center confirmed that the original problem is that the EGR valve needs replacing. When this is an issue, a fuse often blows and this fuse stops the car from moving. The vehicle has not been inspected by the manufacturer, police, insurance rep or others. There was a message that came on a few days before the incident that said "propulsion power is reduced." An independent service center said the EGR valve needs to be replaced. There are no EGR valves available; they have been on back order for months. I have an appointment with the Chevy dealer for next week, so they can confirm the EGR valve needs replacing and I can get on their waitlist to receive an EGR valve. This is expected to take 6-12 months or possibly longer. In the meantime, I can drive the car on electric charge but am supposed to avoid engaging the ICE engine. If I end up running out of electric charge, I am at risk of once again having the fuse blow and the car failing to move forward. This is ridiculous. Why is GM/Chevy not required to provide parts in a timely manner to existing customers to make sure their cars run safely? I am definitely not the only Volt owner experiencing this issue -- there are many people online complaining about the same issue. All of us risk a situation of the car stopping to run at any time.

While making a 90 mile drive on 7/20, after having depleted the primary battery charge and switched to hybrid mode, a "propulsion power is reduced" warning appeared on the console, along with the Check Engine Light. Other than somewhat reduced power (max displayed of ~40-50 kW), performance otherwise seemed unimpeded. Contacted local dealership to schedule service for earliest available date of 7/26. Car made return 90 mile trip on 7/21 without issue additional issue ("propulsion power is reduced" message remained.) Service identified "numerous codes", but replaced a fuse known to result in the above issue and observed no other issues. Car was driven purely on battery at that time, and for the intervening time until a 170 mile drive on 8/2, where the message and Check Engine Light reappeared, again after battery charge was consumed and car switched to hybrid power mode. Dealership was again contacted to schedule service, slated for the morning of 8/7 (tomorrow, as of this writing). Car reached its destination without further incident. During return 170 mile trip on 8/5, traveling on the highway, car abruptly alerted that the engine was no longer available and entered a severely reduced-power mode. Car had been operating in "mountain mode" (conserving some extra battery charge) as a precaution, so we were able safely exit the highway and pull into a local parking lot, at which point AAA was contacted to tow the car the remaining 120 miles home. Upon arriving home, the car was able to pull into the garage without the "engine not available" alert, but still displaying Check Engine Light and "propulsion power reduced" messages. We have come to understand this is a fairly common issue with Generation II Volts and have been advised by other owners to file this report.

check engine light has been on since Oct of 2023 due to needing EGR valve. Dealership placed order for part number 12691147 in Oct and says it has been on backorder from GM with no estimated delivery date. I just placed an order for the same part via GM parts center. Again, says on backorder. Is there anyway to get a hold of GM parts to escalate getting this? We cannot get the car inspected with this issue and are worried about the safety of the car.