2017 Chevrolet Volt

This is related to a long-standing issue with the failure of the Battery Energy Control Module (BECM) (part #242969-00) for the 2017 Chevrolet Volt, as well as a lack of availability of the replacement part. This is a documented problem in the NTSA database since 2016. The vehicle error messages on the dashboard include “unable to charge”, “shift to park to start”, “reduced propulsion acceleration may be limited”. The internal combustion engine engages even with a full battery charge on an intermittent basis. Only after turning the car off and on several times or later the next day, would the problems resolve. In several instances, there was a lack of power transfer to the wheels when in drive mode and traveling on roadways, and the car had to be turned off and on to resolve this problem. The car has been inspected by a Chevrolet dealer to confirm the BECM is failing and needs to be replaced. The replacement BECM was ordered by the dealer 7 June, 2022, and neither GM or the dealer will provide a delivery date for the part. A number of postings on www.gm-volt.com reported 2017 Volts would no longer turn on or would lose power when being driven, could not be driven, and had to be towed. The NTSA database indicates approximately 250 complaints have been filed for 2017 Volts that include vehicle error messages on the dashboard for “unable to charge”, “shift to park to start”, “reduced propulsion acceleration may be limited” and loss of power while driving. Although no accidents or deaths were reported, this is clearly a serious safety issue that NTSA should address immediately with a mandatory safety recall.

When attempting to engage the vehicles drive system, it would occasionally fail to recognize the propulsion system battery. This could potentially leave someone stranded in dangerously high or low temperature environments without food or water. Powering off the vehicle and then powering the vehicle back on would sometimes fix the issue. The issue occurred very randomly and was unable to be reproduced once working again. It would continue to happen more frequently and require more tinkering to get it working until almost complete failure. This appears to be a common issue and found to be the result of a failed BECM (battery energy control module). It triggers the check engine light and a series of trouble codes. It is estimated that the replacement of this module takes roughly five hours. Unfortunately, supply chain issues have recently resulted in owners being without their vehicle for multiple months with no loaner vehicles available and no additional compensation. See discussion https://www.gm-volt.com/threads/becm.343297/

from all my reading and my own knowledge and what I have read on forums from others who have had the same issue, this problem is due to the cars BECM (battery energy control module) going bad unexpectedly. apparently this has happened to many other people driving the generation 2 Chevy volt at varying mileages. On the highway on her way home from work, my wife experienced a large loss of power and the car started shuddering and switching between the electric and gas powertrain as well as slowing down quite a bit. the dash showed a notification of "propulsion power reduced". the car also lost power to many of its accessories. she ended up having to pull over on the side of a busy highway and turn the car on and off again till it would finally work and managed to limp it home along back roads. if she had not had a shoulder to pull on to she would have been stuck in the middle of the highway. the car had absolutely zero issues before this, but since the incident has had a check engine light illuminated and is unable to charge unless the codes are reset. it is drivable again after getting some codes cleared but as it poses a serious hazard we are trying to find a temporary car till we can get this fixed. our car has about 100900 miles on it, but these failures happen as soon as 25k-50k on a lot of vehicles. it has not been inspected by anyone yet as it happened yesterday.

I was driving and put my car in “hold” mode and received an error message ‘propulsion power reduced, engine not available’. I was preparing for a ~300 mile drive and so I pulled over after a few miles to see if turning it on and off again would do anything. My car kept saying ‘shift to park’ and wouldn’t turn back on. Finally got it to turn in and tried the gas mode again and got the same error. Dealership not open due to holiday and am now missing out in plans because I can’t drive in gas mode

On 2 difference occasions over the past 3 weeks, my car has malfunctioned while I was driving. There were no warning lamps, messages or other symptoms prior to this. All of the lights on the dash came on, the power steering went out, the brakes would not work properly and I could not accelerate. I had my child in the car and we narrowly avoided being hit by other cars both times since I couldn't control the vehicle. I couldn't even power the car down initially but was finally able to turn it off and back on and function resumed after several cycles. I was driving on electric battery that time. The first time, the dealership stated that the following codes were present: P1e00 and P16BA. They replaced the g1 a/c compressor. The incident occurred again a week later when I was driving on gas. At that time, there were history U codes present for every module, per the technician but no current codes to identify the problem. The problem has not been able to be reproduced since. The 2nd incident occurred out of state and my car was towed back to Texas where I live. The dealership there refused to investigate the incidents since they couldn't reproduce them and there were no current codes showing. It has subsequently been towed to a different dealership where they are still trying to identify the issue. I contacted General Motors and was contacted by a rep who escalated the issue. The next rep escalated it again greater than 48 hours ago and I have received no further contact from GM. The 2nd rep informed me that since the dealership that it was originally at says that it's safe to drive that they can't do anything. This car is NOT safe to drive.

While driving in the EV-mode in a traffic the car suddenely lost its ability to accelerate. The ICE started, the CHECK ENGINE icon appeared. I managed to park in the right lane with hazard lights flashing, but my car caused a traffic jam. The battery showed its present capacity, but the drive mile estimation showed only 1 mile. After some shutoffs/starts I managed to get home. This happened one more time after a day or two. It could cause a collision from behind as again the car lost its propulsion ability unexpectedly.

I was driving 65 miles per hour on the freeway and suddenly my car lost propulsion. A light came on that said the car had lost propulsion and I had no power to keep driving on the freeway. Luckily, I was able to get to the side of the road without getting hit by other cars, but it was a close call and very scary. I had it towed to the dealership and they could not find any problem with it after investigating for an entire week. They gave it back without any repairs because it was apparently working fine for the dealership. This same problem happened again about 6 months later as I was driving up a long hill. Again, it was a scary close call to get to the side of the road safely. This time I just turned the car off and let it sit for awhile. Then I turned it back on and everything seemed to be running just fine. This is a major safety problem. I’m now afraid to drive this car and no one seems to know how to fix the problem!

My car, like many other 2nd Gen Volts, experienced a BECM failure that resulted in two events where the car unexpectedly lost all propulsion power and came to an uncontrolled stop. I believe the electric power steering was also disabled in both events. Luckily these events both occurred at low speeds, not on a crowded highway, as I do not believe this failure would allow the driver to get to the shoulder. The car was immobilized after both events and needed to be reset to drive home in a 'reduced propulsion' limp mode. There were not, to my knowledge, any warnings, CELs, etc. before the first event. The car has been with the local Chevy dealership for over two months waiting on part availability, as this is a common failure. It appears from online discussion that this is extremely common on this year and make.