The contact owns a 2017 Chevrolet Volt. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact mentioned that the electrical hybrid battery failure warning error was illuminated, and the check engine warning light was also illuminated. The vehicle was able to start after multiple …
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The contact owns a 2017 Chevrolet Volt. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact mentioned that the electrical hybrid battery failure warning error was illuminated, and the check engine warning light was also illuminated. The vehicle was able to start after multiple attempts to switch over to gasoline mode. The vehicle was taken to the dealer where it was diagnosed that the battery energy control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
NHTSA ODI #11443126
Mileage unknown · Nov 11, 2021
EngineUnknown Or Other
The car will not shift
NHTSA ODI #11440140
114,000 miles · Oct 1, 2021
Engine
The contact owns a 2017 Chevrolet Volt. The contact stated while driving 65 MPH, the vehicle loss motive power with an unknown warning light illuminated. The contact was able to restart the vehicle. However, the vehicle would lose motive power whenever the vehicle exceeded 60 MPH. The vehicle was taken to the dealer, but the dea…
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The contact owns a 2017 Chevrolet Volt. The contact stated while driving 65 MPH, the vehicle loss motive power with an unknown warning light illuminated. The contact was able to restart the vehicle. However, the vehicle would lose motive power whenever the vehicle exceeded 60 MPH. The vehicle was taken to the dealer, but the dealer informed the contact that the warranty had expired and there were no appointments available. The vehicle was taken to another dealer, Keyes Chevrolet (5949 Van Nuys Blvd, Sherman Oaks, CA 91401) and the dealer informed the contact that the warranty was expired and could not assist the contact without the contact paying the diagnostic fee. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that they would escalate it to the legal department. The failure mileage was approximately 114,000.
NHTSA ODI #11435118
Mileage unknown · Aug 4, 2021
EnginePower Train
I have owned the 2017 Volt since August of 2017. Late 2018 or early 2019 I started having an intermittent problem when I turned the car off. The screen showed an error message "Action required - Shift to park". The car was in park already. I would push the start button. Shift into gear and shift again into park. In the begi…
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I have owned the 2017 Volt since August of 2017. Late 2018 or early 2019 I started having an intermittent problem when I turned the car off. The screen showed an error message "Action required - Shift to park". The car was in park already. I would push the start button. Shift into gear and shift again into park. In the beginning that solved the problem. But the car did not fully shut down when the error message is displayed. If the door is opened, the signal that the engine is running beeps. I took it to the dealer service department . They kept the car for a day to diagnose the problem but did not get the error message. But as the problem was intermittent, it continued. I returned the car to the dealer and they said they made an adjustment that should resolve the problem. It didn't. The problem became constant and I could not shift into park. The car did not fully shut off and I couldn't lock it. I returned the car to the dealer and it was there for several days while they waited for a new shifter. It was on their EV charger full time so as to not drain the battery. The shifter was replaced in February 2019. I thought this was a random incident but found out it is not. In July 2021 the same problem returned. I called 2 dealers for an appointment and have to wait 3 weeks for an appointment. I looked online for solutions and to see if others had the same experience. I found many postings and comments with screenshots of the same error message and cars not turning off. It seems to be a defect affecting the Volt and other GM cars of the same age. I had an appointment at lunch 8/3/21 and after several tries to engage the parking gear, the car still would not turn off. I had to leave it running in the parking lot for 30 minutes and it would not lock. The car shut off normally when I returned to the office. This is not an issue of safety on the road, but the inability to turn off the car and lock it is a safety factor, especially for women.
NHTSA ODI #11427721
Mileage unknown · Jul 14, 2021
Electrical SystemEngine
The car suffers from periodic electrical issues where it does not recognize the current status of the transmission and says "Shift to Park" even though vehicle is already parked. This culminates in a complete failure of the control module/battery/wiring harness systems and eventually the entire electrical system stops connecting…
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The car suffers from periodic electrical issues where it does not recognize the current status of the transmission and says "Shift to Park" even though vehicle is already parked. This culminates in a complete failure of the control module/battery/wiring harness systems and eventually the entire electrical system stops connecting to the engine. Our vehicle is now in the shop and
NHTSA ODI #11424789
Mileage unknown · Jul 8, 2021
Electrical SystemEnginePower Train
Car would not turn off. Got the message "Shift to park" on driver display, but car was in park. Had to cycle the gear shifter several times in order to get it to shut off.
NHTSA ODI #11423961
Mileage unknown · Jul 8, 2021
Electrical SystemEngineFuel/propulsion System
While driving on the interstate at 75 mph I had to accelerate briefly to allow another vehicle to merge safely onto the road. Immediately my dashboard gave me a warning message saying “reduced propulsion acceleration may be limited” and the engine warning light came on. The temperature of my coolant began to rise over 230 F & th…
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While driving on the interstate at 75 mph I had to accelerate briefly to allow another vehicle to merge safely onto the road. Immediately my dashboard gave me a warning message saying “reduced propulsion acceleration may be limited” and the engine warning light came on. The temperature of my coolant began to rise over 230 F & then 240. Miles from my destination, I reduced speed & took the next exit to stop for fuel and read my owners manual. I discovered that the same message could appear if the car was not put into “mountain mode” thereby failing to reserve a certain amount of energy in the battery. I had hoped we starting the engine & resetting the computer with the car in “Mountain mode” would resolve the matter, but that was not the case. I let the engine cool down for a bit & restarted my trip as I was just 20 miles away from my destination. Later on, I got another message as my engine began frequently skipping and sputtering that told me my “engine as not available” despite having a bear full tank of gas. I pulled over to read the manual & discovered that this message indicated once my car ran out of electric energy it would just stop working! As I had been on the road for 6.5 hours prior, I knew there was no electric reserve to pull from & said a prayer that my 4-yr-old daughter and I could get safely and get a tow to the dealership. The “reduced propulsion” message is part of a recall on the gen2 Volt, tho that recall relates to a software glitch & the remedy just provides “additional warning time” for this serious issue. My car just turned 5 years with 33,000 miles on it. I have followed all maintenance recommendations. Seems like an electrical emissions issue, & with a lithium battery on board, fire from overheating scares me as much as than engine failure on the interstate. But I had a full tank of gasoline! Dealer says it is a “short in my EGR Valve” & that part needs replacing.
NHTSA ODI #11423871
Mileage unknown · Jun 26, 2021
EnginePower Train
We are having the "Shift to Park" problems described many times on various forums about this car. The car does not recognize that we have indeed shifted into Park (when we have) and remains on. Others have described power outage whiles driving and various serious issues once this problem starts. GM is aware of the problem.
NHTSA ODI #11422427
Mileage unknown · Jun 18, 2021
Electrical SystemEngine
Shift to park issue. Can not turn the car off as it does not recognize it is in Park.
NHTSA ODI #11421396
Mileage unknown · Jun 3, 2021
EngineFuel/propulsion SystemVehicle Speed Control
When shift-to-park the vehicle says the cars is not in park and will not turn off.
NHTSA ODI #11419554
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE23022 · Loss Of Motive Power Due To The Battery Energy Control Module
Opened Nov 29, 2023 · Closed Mar 3, 2025
Status: closed (inferred from source dates) · Electrical System; Electrical System:propulsion System; Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Electrical System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
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