2017 Chevrolet Volt

Dear Madam or Sir, regarding the recall of Chevrolet Volt 2017. The vehicle made in USA, VIN No [XXX] has been bought an officially from IAAI auction (after an accident, but repairable) and delivered to Lithuania (Europe), repaired successful. The information regarding the recall has been found in an official GMC site (the details please see in att.) Starting from March 2022 I have been tried to contact to GMC US (Chevrolet authorized dealership is not exist in Lithuania, just for Cadillac), but any help did not received yet. At this moment the vehicle is not safety to drive, because already several times it's has been stopped in a road - the defected Energy control module, which has been mentioned in recall. So, be so kind and help to pass this problem. Waiting the comments Thanks for the kind replay. Sincerely Doctor[XXX] P.S. the conversation please make by email INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Driving and check engine appeared. Vehicle hybrid power train acted erratically, switching into and out of limp mode. Potential loss of control without any previous warning signs. Diagnosed with a failure of Battery Energy Control Module 24296900. Multiple complaints of the same issue from other owners. 5 other same model cars at dealership waiting for the same part. Estimated arrival is 8-12 weeks. This has been a well documented problem since 2018, and Chevrolet has released a TSB acknowledging the issue, and potentially loss of control and stranding.

Vehicle Make and Model 2017 Chevrolet Volt LT •Miles Currently 28,000 •(Car is recalled) Energy Hybrid • The vehicle will not turn off, Motor Light Constantly on • I never received a recall letter, email not mail notification •The whole car smells like smoke and gasoline when AAA gives me jumps • I’ve had two not at fault accidents since I’ve had the vehicle • CarMax sold me the vehicle in February of 2021 • I spoke with GM yesterday who stated and confirmed that my vehicle is defective and recalled • The recall states that any 2017 & other Models can’t be sold due to a multitude of reasons • The recall was put in place before it was sold to me • At this point, I want another vehicle (Brand New, That is recalled and damaged) I’m having panic attacks when trying and attempting to drive this car • I was badly injured and I still am

Traveling from Mexico ,we just got into yuma Arizona heading towards the 8 freeway when my volt displayed reduced propulsion and the engine light came on and the car lost power while driving on the road we had to let the car drift into a parking lot. We let the cat sit for a several minutes and the engine started up but was running hard. After that it ran a little so we decided to rent a uhaul and car hauler to get the car home. Before this happened We were about to head back to California and we were stranded there until we got an Uber to the uhaul place and rented a truck and car hauler, the car would stay on long enough for us to drive it up on the ramp so we had to push the car to get it up there. We finally did and 24 hours later we made it home hauling the cars a 3 hour ride home was turned into a nightmare. Apparently this is serious problem if the car would have stopped a while we were driving through Joshua Tree we would have been stranded on the side of the narrow road in the dark, Or on a major free way, This problem is a safety hazard to all Volt owners and it has been known and reported to happen countless of times so why is there no recall of these vehicles for this problem, people's lives are in danger, this could have turned out way worst, thank God He saved us from what could have happened. My dealer says that they are not sure what caused it and that we may have to pay for repairs. This is unacceptable because there is an obvious problem with this vehicle

BECM issue diagnosed by dealer, told it would be fine to drive car while awaiting parts. Error message simply stated unable to charge. BECM failed while driving down road. Car stopped running, no power to anything, and had only enough inertia to make it into a parking lot sideways. Car was unable to restart for some time. Luckily the road was 2 lane and no traffic. Had this been the expressway the no power would have been dangerous. GM does not have replacement parts and it appears the part is known as defective. Sudden catastrophic loss of all power while driving is dangerous. Car has been parked out of caution to not repeat the loss of power during driving. Major safety concern. 3 issues: 1.sudden catastrophic power loss and 2. Dealer repair department stating it is ok to drive based on GM technical bulletins and repair details. 3. Lack of replacement parts with documented failure of these specifically for 2017 model year.

gas engine emission recirculation valve failed. thermostat failed. fuse blown. Displayed message "propulsion power reduced" and "gas engine unavailable" while driving. It put the driver at risk due to being stranded in the middle of nowhere. Towed to Dealer. They replaced EGR valve, egr cooler, fuse and thermostat. Plug-in hybrid with 90 percent ev only miles. So at 52,000 there is only 5200 miles on the gas engine. Root cause of failure unknown.

This is related to a long-standing issue with the failure of the Battery Energy Control Module (BECM) (part #242969-00) for the 2017 Chevrolet Volt, as well as a lack of availability of the replacement part. This is a documented problem in the NTSA database since 2016. The vehicle error messages on the dashboard include “unable to charge”, “shift to park to start”, “reduced propulsion acceleration may be limited”. The internal combustion engine engages even with a full battery charge on an intermittent basis. Only after turning the car off and on several times or later the next day, would the problems resolve. In several instances, there was a lack of power transfer to the wheels when in drive mode and traveling on roadways, and the car had to be turned off and on to resolve this problem. The car has been inspected by a Chevrolet dealer to confirm the BECM is failing and needs to be replaced. The replacement BECM was ordered by the dealer 7 June, 2022, and neither GM or the dealer will provide a delivery date for the part. A number of postings on www.gm-volt.com reported 2017 Volts would no longer turn on or would lose power when being driven, could not be driven, and had to be towed. The NTSA database indicates approximately 250 complaints have been filed for 2017 Volts that include vehicle error messages on the dashboard for “unable to charge”, “shift to park to start”, “reduced propulsion acceleration may be limited” and loss of power while driving. Although no accidents or deaths were reported, this is clearly a serious safety issue that NTSA should address immediately with a mandatory safety recall.

When attempting to engage the vehicles drive system, it would occasionally fail to recognize the propulsion system battery. This could potentially leave someone stranded in dangerously high or low temperature environments without food or water. Powering off the vehicle and then powering the vehicle back on would sometimes fix the issue. The issue occurred very randomly and was unable to be reproduced once working again. It would continue to happen more frequently and require more tinkering to get it working until almost complete failure. This appears to be a common issue and found to be the result of a failed BECM (battery energy control module). It triggers the check engine light and a series of trouble codes. It is estimated that the replacement of this module takes roughly five hours. Unfortunately, supply chain issues have recently resulted in owners being without their vehicle for multiple months with no loaner vehicles available and no additional compensation. See discussion https://www.gm-volt.com/threads/becm.343297/

Bulletin 18-NA-261 BECM failure. This is a known problem on Chevy Volts dating to 2018. This should have been a recall. Instead Chevy waited for individual customers cars to fail. Currently people have been waiting for 3 months for the part. The car is undrivable until part is replaced. GM should have ordered a recall in 2018/2019 or should have had a stockpile of these parts. My car is currently at the dealership, it has been there for 10 days and they have no idea when the part will be available.

My car had the Shift to Park and Battery Control Module go out while on a family trip with the family in the car, on the highway. The car was in the left lane of 2 lanes on the highway with no propulsion or way to move it except to push push the car off the side of the highway. Thankfully some people stopped to help. My car had stopped with no way of moving on a 55 mph 2 lane highway. We were at risk of cars not seeing my hazards and hitting us from behind. We had to push the car across the right lane to get it off the road. We had two cars stop to help direct traffic away from us while we pushed it to safety. But when we were on the side of the road, we were stranded in 100 degree heat along side a busy highway and the car was not able to use the HVAC because of the issue. This is a known issue and has been for years. A google search of VOLT Shift to Park Battery Control Module will result in THOUSANDS of complaints. It has become general knowledge that if you own this model, you WILL have this issue. They ALL will, it's just a matter of WHEN. It can happen at 30,000 miles or in my case, 111,000 miles. Chevrolet knows this as well as the dealerships. I have read many other stories of people being left stranded because of this. Chevy covers it under warranty. But my car was 11,000 mile past warranty. So I had to pay full price. Every dealership I called to see if they had the part to fix my car said that they didn't have the part AND they had 1 or more of my type of car in their dealership currently with this issue at any given time FOR YEARS. Thankfully since my car wasn't in a wreck, there was no police or insurance paperwork filed. Once the shift to park issue happened while I was driving and we were stranded, the check engine light came on. It was not on when I started the trip up until the car died. Then the check engine light came on.