NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
169 reports30,217 miles · Dec 14, 2019
Electrical SystemPower Train
THIS VEHICLE HAS A SHIFT TO PARK MESSAGE THAT BEEN SEEN ON MANY GM VEHICLES. SOME OF THE OWNER SITES I HAVE BEEN TO SAY THAT THIS IS COVERED UNDER WARRANTY. I HAVE NOT BEEN SO LUCKY WITH GM. THE DEALER DID COVER 1 REPAIR OF THIS PROBLEM BUT NOW SAYS I HAVE TO PAY. THE PROBLEM HAS RETURNED AND PERSISTS. A SHIFT TO PARK MESSAGE IS…
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THIS VEHICLE HAS A SHIFT TO PARK MESSAGE THAT BEEN SEEN ON MANY GM VEHICLES. SOME OF THE OWNER SITES I HAVE BEEN TO SAY THAT THIS IS COVERED UNDER WARRANTY. I HAVE NOT BEEN SO LUCKY WITH GM. THE DEALER DID COVER 1 REPAIR OF THIS PROBLEM BUT NOW SAYS I HAVE TO PAY. THE PROBLEM HAS RETURNED AND PERSISTS. A SHIFT TO PARK MESSAGE IS DISPLAYED ON THE DASH AFTER THE CAR IS IN PARK AND WILL NOT SHUTDOWN. I HAVE ATTACHED ALL THE DOCUMENTATION THAT I HAVE.
NHTSA ODI #11289014
40,000 miles · Nov 24, 2019
Air BagsElectrical SystemSeats
WARNING ABOUT AIRBAG SYSTEM NOT WORKING CORRECTLY AND TOLD TO BRING CAR TO DEALER WITHIN 1 DAY. CAR WAS IN MOTION ON CITY STREET WITH MY SON IN FRONT. I DON'T KNOW EXACT PARTS BUT I BROUGHT IT TO CHEVY AND THEY REFUSED TO PAY FOR FIX (SO THE CAR IS STILL THERE WHILE I APPEAL). IT WAS SOMETHING ABOUT THE SYSTEM IN THE SEAT AND PO…
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WARNING ABOUT AIRBAG SYSTEM NOT WORKING CORRECTLY AND TOLD TO BRING CAR TO DEALER WITHIN 1 DAY. CAR WAS IN MOTION ON CITY STREET WITH MY SON IN FRONT. I DON'T KNOW EXACT PARTS BUT I BROUGHT IT TO CHEVY AND THEY REFUSED TO PAY FOR FIX (SO THE CAR IS STILL THERE WHILE I APPEAL). IT WAS SOMETHING ABOUT THE SYSTEM IN THE SEAT AND POSSIBLY DASH THAT CONTROLS THE AIRBAG.
NHTSA ODI #11282009
21,000 miles · Oct 18, 2019
Electrical SystemPower Train
SENSOR DOES NOT RECOGNIZE WHEN CAR IS IN PARK. CONTINUES TO RUN AND WILL NOT TURN OFF WHEN IN PARK. ERROR MESSAGE DISPLAYED IS "SHIFT TO PARK" EVEN WHEN IN PARK. THIS IS A SAFETY ISSUE BECAUSE CAR WILL NOT DISENGAGE OR TURN OFF. THIS OCCURS FREQUENTLY.
NHTSA ODI #11269348
5,000 miles · Aug 9, 2019
Back Over PreventionElectrical SystemEngine
TL* THE CONTACT OWNS A 2016 CHEVROLET VOLT. THE CONTACT STATED THAT THE BACK-UP CAMERA WAS MALFUNCTIONING AND THE FRONT CONSOLE WOULD NOT WORK IF OTHER SERVICES WERE BEING USED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE TO GET THE CONSOLE TO WORK AGAIN. THE VEHICLE WAS TAKEN TO RELIABLE CHEVROLET (800 N CENTRAL EXPY, R…
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TL* THE CONTACT OWNS A 2016 CHEVROLET VOLT. THE CONTACT STATED THAT THE BACK-UP CAMERA WAS MALFUNCTIONING AND THE FRONT CONSOLE WOULD NOT WORK IF OTHER SERVICES WERE BEING USED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE TO GET THE CONSOLE TO WORK AGAIN. THE VEHICLE WAS TAKEN TO RELIABLE CHEVROLET (800 N CENTRAL EXPY, RICHARDSON, TX 75080, (972) 201-9240) WHERE THEY RE-FLASHED THE MODULE AND CHANGED THE CAMERA; HOWEVER, THE FAILURE RECURRED AND THE VEHICLE WOULD SHUT OFF WHEN PARKED. THE VEHICLE WAS A HYBRID AND THE BATTERY WAS DEPLETED. THE CONTACT WAS CONCERNED ABOUT THE CARBON MONOXIDE LEVEL IN HER GARAGE. THE VEHICLE WAS GETTING MORE AND MORE DIFFICULT TO SHUT OFF AND THE CONTACT HAD TO WAIT SEVERAL MINUTES TO MAKE SURE IT FINALLY SHUT OFF. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY STATED THAT THEY WOULD CONTACT THE MANUFACTURER AND CALL BACK. THE FAILURE MILEAGE WAS 5,000. *TT *JB *TT THE CONSUMER STATED UNRESPONSIVE DISPLAY GOES BLANK WHEN STARTING THE VEHICLE. THE CONSUMER FURTHER STATES WHEN A VEHICLE IS TURNED OFF HAVING ERRORS NOT RECOGNIZING THE VEHICLE IS IN PARK. *TR
NHTSA ODI #11242752
Mileage unknown · Jun 20, 2019
Power Train
SHIFT TO PARK DISPLAYS AFTER YOU'VE SET THE CAR TO PARK.
NHTSA ODI #11221570
83,000 miles · Jun 11, 2019
Electrical System
VEHICLE AIR CONDITION STOPPED WORKING WHILE DRIVING, CHECK ENGINE LIGHT CAME ON. MESSAGE FROM ONSTAR READS: AN ISSUE WITH THE LITHIUM-ION BATTERY IN YOUR 2016 CHEVROLET VOLT HAS BEEN DETECTED. PLEASE SERVICE YOUR VEHICLE WITHIN 1 DAY.
NHTSA ODI #11219395
80,000 miles · Jun 11, 2019
Fuel/propulsion System
ENGINE BECAME DISABLED WHILE DRIVING, DISPLAYING A "POWER REDUCED" MESSAGE. THE VEHICLE WAS IN MOTION ON A BUSY STREET, AND I HAD TO TRY TO PULL OVER WITH TRAFFIC MOVING AT A FAST PACE. THIS HAPPENED TO ME TWICE. DEALERSHIP WAS UNABLE TO REPLICATE THE PROBLEM AND DID NOT DO ANYTHING TO FIX.
NHTSA ODI #11219394
39,000 miles · Apr 14, 2019
Electrical SystemPower Train
ALL VEHICLE SYSTEMS ARE NOT REGISTERING THAT THE VEHICLE IS IN PARK WHEN THE SHIFTER IS IN THE PARK POSITION. THE INSTRUMENT CLUSTER GEAR INDICATOR REGISTERS THE VEHICLE AS IN PARK, BUT WHEN ATTEMPTING TO POWER DOWN THE VEHICLE AN ERROR MESSAGE OCCURS DIRECTING THE DRIVER TO SHIFT THE VEHICLE INTO PARK. WHEN EXITING THE VEHICL…
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ALL VEHICLE SYSTEMS ARE NOT REGISTERING THAT THE VEHICLE IS IN PARK WHEN THE SHIFTER IS IN THE PARK POSITION. THE INSTRUMENT CLUSTER GEAR INDICATOR REGISTERS THE VEHICLE AS IN PARK, BUT WHEN ATTEMPTING TO POWER DOWN THE VEHICLE AN ERROR MESSAGE OCCURS DIRECTING THE DRIVER TO SHIFT THE VEHICLE INTO PARK. WHEN EXITING THE VEHICLE THE DOORS WILL NOT LOCK.
NHTSA ODI #11196115
36,080 miles · Apr 10, 2019
Electronic Stability Control (esc)Service Brakes
SERVICE STABILITRAK LIGHT CAME ON ALONG WITH ABS AND TRACTION CONTROL AND CHECK ENGINE SERVICE CENTER FOUND METAL DEBRIS ON TONE RING. UNKNOWN ORIGIN
NHTSA ODI #11195478
55,000 miles · Apr 2, 2019
Unknown Or OtherFire
I WAS DRIVING ON THE FREEWAY WHEN I SMELLED SMOKE, THEN SAW SMOKE, AND THEN SAW FLAMES ON THE REAR PASSENGER FLOOR. I PULLED TO THE SIDE OF THE FREEWAY AND PULLED MY CHILDREN FROM THE VEHICLE. WITHIN 2-3 MINUTES, THE CAR WAS ENGULFED IN FLAMES.
NHTSA ODI #11193451
NHTSA investigations
2PE23022 · Loss Of Motive Power Due To The Battery Energy Control Module
Opened Nov 29, 2023 · Closed Mar 3, 2025
Status: closed (inferred from source dates) · Electrical System; Electrical System:propulsion System; Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Electrical System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
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