2013 Chevrolet Volt

I WAS DRIVING MY 2013 CHEVROLET VOLT AND I RECEIVED A LOSS OF PROPULSION MESSAGE ON MY DASHBOARD AND IMMEDIATELY FOLLOWED BY A CHECK ENGINE LIGHT. MY CAR SHUT DOWN AND SLOWED DOWN ON THE FREEWAY AS I WAS DRIVING. IT WAS VERY DANGEROUS BECAUSE IT WAS ALSO DARK. I WAS ABLE TO GLIDE TO EXIT THE FREEWAY. MY CAR CAME TO A COMPLETE STOP IN THE EXIT LANE OF THE FREEWAY. I PRESSED THE POWER BUTTON TO TURN OFF THE CAR AND THEN I WAITED ABOUT 30 SECONDS AND I TURNED THE POWER BUTTON BACK ON AND THE CAR CAME ON AS ONLY POWER MODE. I WAS ABLE TO MOVE THE CAR VERY SLOWLY SOMEWHERE MORE SAFE. I CALLED TOW TRUCK AND I TOWED IT TO DEALERSHIP. THE VOLT WAS STILL ABLE TO MOVE SLOWLY UP THE TOW TRUCK AND WHEN I ARRIVED AT THE DEALERSHIP, IT WAS STILL ABLE TO MOVE SLOWLY TO THE ENTRANCE OF THE SERVICE STATION. CHECK ENGINE LIGHT WAS ON, BUT LOSS OF PROPULSION LIGHT WAS GONE. SERVICE ADVISORS TOLD ME THEY WOULD FIX MY CAR AS IT WAS COVERED UNDER THE RECALL EVEN THOUGH MY CAR WAS SALVAGED. THE ESTIMATE WAS $145. LATER ON THEY CALLED ME THAT MY CAR HAD 8 CHECK ENGINE LIGHTS ON AND THAT I NEEDED A TRANSMISSION BECAUSE THEIR WAS A WHINING SOUND AND ALSO LOSS OF PROPULSION STILL ON. I WENT TO GO LOOK AT MY CAR A COUPLE DAYS LATER AFTER I FILLED A COMPLAINT WITH GM HEADQUARTERS BECAUSE THIS SHOULD BE COVERED UNDER THE RECALL. WHEN I WENT TO GO CHECK OUT MY VEHICLE, IT WAS IN A WORSE CONDITION THEN WHEN I DROPPED IT OFF. MY CAR WOULD NOT EVEN TURN ON. WHEN I PUSHED THE POWER BUTTON, IT WOULD SAY ENGINE NOT AVAILABLE AND IT WOULD ALSO SAY LOSS OF PROPULSION AND CHECK ENGINE LIGHT STILL ON. I WAS NOT ABLE TO MOVE MY CAR AND THE BATTERY STILL HAD 8 MILES LEFT. IT WAS WEIRD AS TO WHY MY CAR IS GETTING WORSE WHILE BEING IN THE DEALER. DEALER TOLD ME THEY ARE DONE WITH THE UPDATE AND IN ORDER TO DIAGNOSE THE VEHICLE, I HAVE TO PAY $430 AND MORE THAN LIKELY THOUSANDS OF DOLLAR TO FIX IT.

WHILE STARTING VEHICLE FOR COMMUTE BACK HOME, THE ON BOARD DIAGNOSTIC WARNING POPES UP SAYING THAT PROFUSION PEER WAS REDUCED. THE GASOLINE ENGINE THEN TURNED ON EVEN THOUGH BATTERY WAS APPROXIMATELY 75% CHARGED. WHILE DRIVING I NOTICED THAT THE VEHICLE HAD DIFFICULTY WITH ACCELERATION AS WELL AS DECELERATION; AS A RESULT, I ELECTED TO TAKE THE SIDE STREETS INSTEAD OF THE INTERSTATE

I LIVE IN AND DRIVE MY CAR AROUND SOUTHERN CALIFORNIA UNDER NORMAL CONDITIONS. MY BATTERY COOLANT RADIATOR WAS HIT BY A SMALL ROCK AND LEAKED. THIS PREVENTED CHARGING, CAUSED A CHECK ENGINE LIGHT TO COME ON, AND COOLANT TO POOL UNDERNEATH MY CAR. I TOWED IT TO A NEARBY CHEVY DEALERSHIP TO GET THE RADIATOR REPLACED. RADIATOR DAMAGE TO VOLTS IS NOT UNCOMMON. CHEVROLET KNOWS THIS IS AN ISSUE AND HAS ISSUED A SERVICE BULLETIN COVERING SOME (BUT NOT ALL) VOLTS DUE TO THEIR LOW, VULNERABLE, AND RELATIVELY UNPROTECTED DESIGN OF THE RADIATOR. I BELIEVE CHEVROLET SHOULD REMEDY THE PROBLEM WITH STRONGER RADIATOR SHIELDS AND PROTECTORS.

MY 2013 VOLT HAS STARTED GIVING ME ONLY A MAXIMUM OF 35 MILES CHARGE, BUT REALLY ONLY GIVING ME 27-32 EVEN THROUGH I DRIVE IN LOW (WHICH ALWAYS GAVE ME MORE MILES THAN THE CAR THOUGHT I'D GET). MAYBE THIS IS CONNECTED TO THE NEW PROBLEM? YESTERDAY WHEN I TURNED ON THE CAR (DRIVING IN GAS BECAUSE I HAD RUN OUT OF ELECTRIC) IT GAVE GAVE ME A "PROPULSION POWER REDUCED" ERROR MESSAGE. I TRIED TURNING IT OFF AND ON SEVERAL TIMES, BUT THE ERROR STAYED. I HAD TO DRIVE FROM DOWNTOWN LA IN A CAR THAT COULD BARELY MOVE. ABOUT 8 MILES IN, THE ERROR DISAPPEARED AND THE CAR RAN NORMALLY. THE DEALERSHIP TELLS ME THEY COULDN'T FIND ANY ERROR MESSAGES (?!), BUT MAYBE, MAYBE THAT PROBLEM AND THE CHARGING PROBLEM COULD BE CORRECTED BY A $300 SOFTWARE UPDATE. MAYBE. MEANTIME, I FOUND THAT SOME 2013 VOLTS WERE RECALLED FOR EXACTLY THIS ERROR PROBLEM, BUT APPARENTLY NOT MINE. THE DEALERSHIP DOESN'T SEEM TO BE INTERESTED IN FINDING OUT WHAT'S WRONG, AND GM SAYS TO GO TO THE DEALERSHIP (GM, IN FACT, HUNG UP ON MY TODAY). SO LET ME GET THIS STRAIGHT, GM, YOU KNOW YOU BUILT CARS WITH SOFTWARE PROBLEMS, BUT WE NEED TO PAY TO CORRECT THEM? AND YOU'RE NOT EVEN SURE IT WILL CORRECT IT??????

TL* THE CONTACT OWNS A 2013 CHEVROLET VOLT. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE DECELERATED, THE PROPORTION POWER REDUCED INDICATOR ILLUMINATED, AND THE VEHICLE SHUT OFF. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD AND TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT CALLED AN UNKNOWN DEALER IN ORLANDO, FLORIDA AND WAS INFORMED THAT THERE WAS AN OPEN RECALL; HOWEVER, THE VIN SEARCH DID NOT LOCATE ANY RECALLS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE TWO MANUFACTURER RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

TL* THE CONTACT OWNS A 2013 CHEVROLET VOLT. THE CONTACT STATED THAT THE DEFROST SYSTEM WAS INOPERABLE. THE VEHICLE WAS TAKEN TO FELDMAN CHEVROLET OF NOVI (42355 GRAND RIVER, NOVI, MI 48375 (248) 289-3789) WHERE THE CONTACT WAS INFORMED THAT THE COOLING PUMP WAS MALFUNCTIONING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.

OUR 2013 CHEVY VOLT DIED IN MIDDLE OF HIGHWAY-BATTERY WENT OUT AFTER A REQUIRED SERVICE UPDATE. WE HAD HAD IT IN SHOP FOR LOW PROPULSON WARNINGS TWO TIMES BEFORE THAT. CHEVY SENT A RECALL STATING SPECIFICALLY THAT THE SERVICE UPDATE WOULD CAUSE LOW PROPULSION AND ULTIMATELY THE CAR COULD DIE, WHICH IS WHAT HAPPENED BEFORE THE CAR BATTERY DIED. DEALERSHIP & DIST MANAGER AGREED THAT WAS THE CAUSE AND SAID THEY WOULD REIMBURSE US $2788 FOR BATTERY. GM DENIED CLAIM AND REFUSES TO HONOR THE DAMAGE THEY CAUSED. THEY REALLY OWE THE WHOLE BALANCE OF $4,220.51.