2013 Chevrolet Volt

High voltage charging system.. changed out the coolant sensor and the bypass coolant value and still getting high charging error.. machanics can’t figure out the issue and now we can use it as an electric car.. light returns after sitting for an hour and a half in the off position.. something is clearly wrong with the design of the electric side of the car

I arrived at the charging station and plugged the charging handle into the charge port. At this time an audible shorting sound was heard coming from inside the handle followed by a burst of flames and white smoke. This flame immediately went out and the smoke subsided slightly before building back up and darkening. By the time that the fire department arrived, the car's engine had caught fire resulting in a total loss. Additionally, the charging handle of the station had melted, alongside the side mirror of a neighboring vehicle. It appears that there was a failure to detect the initial fault or at least a lack of protections for shorts. The parts are no longer available upon inspection, unless you have contact with the EVSE manufacturer, ChargePoint. My safety was put directly at risk. The charging handle shorted in my hand. In the unlucky case that the short made contact with me, I likely would've died on the spot or been at risk of burns from the subsequent fire. Additionally, should I have been in the car, I noticed when trying to get pictures of the inside, that the doors had remained locked. The problem cannot be reproduced because the car is burnt. The car has been inspected by insurance representatives alongside the look over by firefighters and police officers on site during the fire. There were no issues inside the vehicle hinting to any problem. I had used the charging station next to this one consistently each day going into work with no problems. When I arrived, the car which is usually parked at this problem charger was in the spot I usually used, which caused me to use this problem charger. While the exact cause is somewhat unknown, the initial perception by fire fighters, police, and myself were that the fire was due to the EVSE handle shorting out. The evidence for this is the location of the fire damage external to the vehicle and the melted handle. Chargepoint disagrees but does not state an alternative possible cause.

The contact owns a 2013 Chevrolet Volt. The contact stated that the electric battery would not charge and the vehicle was towed to the local dealer who diagnosed that the 12v battery was faulty and needed to be replaced. The 12v battery was replaced and the failure was remedied. The contact stated that later while driving the central battery pack located under the center console had overheated causing a loud noise within the cabin of the vehicle. The contact had sustained a burn to the right shoulder which did not require medical treatment. After parking in the garage and shutting the vehicle off the vehicle rolled backward making contact to the with the garage door. No damage to the garage door was reported. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number 18V397000(HYBRID PROPULSION SYSTEM). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was unknown.

The High Voltage charging system error message has chronically been triggered despite numerous mechanic visits, sensor and coolant replacement. I am now told this is a software issue and hope to have it resolved. This issue has cost hundreds of dollars in inspection and troubleshooting and hundreds of gas miles that should have been EV driven. The error prevents EV charges and I must rely on the gas back up.

When placing the vehicle in park, an error message "shift to park" lights up even as the car is turned off. This has been an issue with early models of the Chevy Volt. I have owned 4 of them. Every single one of them had this same problem. My current two Volt I just obtained both have this error message. The car thinks it's not in park when it is.

When placing the vehicle in park, an error message "shift to park" lights up even as the car is turned off. This has been an issue with early models of the Chevy Volt. I have owned 4 of them. Every single one of them had this same problem. My current two Volt I just obtained both have this error message. The car thinks it's not in park when it is.

The car keeps getting a false error code that does not allow the charging of the electric battery, this has also prevented me from completing a smog check. Was brought to the dealers attention that the error is being caused by an issue with the software and was told it was the sensor in the coolant reservoir. Was forced to change that part and still have the same issue as it was not the part the dealer indicated. This seems to be a too common problem with the Chevy VOLT as many other owners have reported the same issue.

The contact owns a 2013 Chevrolet Volt. The contact stated while driving 30 MPH, the service high charging system and the propulsion power reduced warning lights were illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the charging port system and unknown fluid battery to be replaced. The vehicle was not repaired. The contact stated that his son replaced the charging port. The manufacturer had been informed of the failure. The failure mileage was approximately 87,000.

The contact owns a 2013 Chevrolet Volt. The contact stated while driving at 65 MPH, a warning message appear a propulsion power reduction and the vehicle began to lose power and reduce in speed while the contact was driving. The contact was able to pulled the vehicle over to the side of the road waited a few minutes and restart the vehicle and continue to drive to their residence. The contact took the vehicle to a local dealer who diagnosed the failure as the propulsion battery would need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was appromaxtley 78,000.