NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
22 reportsClear category filter99,700 miles · Mar 14, 2018
Power Train
CAME TO STOP AT BUSY INTERSECTION WHEN THE CAR LUNGED FORWARD SEVERAL TIMES UNTIL I THREW IT INTO NEUTRAL. THIS UNINTENDED ACCELERATION HAS HAPPENED THREE TIMES SINCE I HAD THE CAR'S BATTERY SERVICED A LITTLE OVER A MONTH AGO. IN ADDITION, THE CAR WILL SPORADICALLY NOT GO INTO REGENERATION MODE AS IT IS SUPPOSED TO DO WHEN COM…
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CAME TO STOP AT BUSY INTERSECTION WHEN THE CAR LUNGED FORWARD SEVERAL TIMES UNTIL I THREW IT INTO NEUTRAL. THIS UNINTENDED ACCELERATION HAS HAPPENED THREE TIMES SINCE I HAD THE CAR'S BATTERY SERVICED A LITTLE OVER A MONTH AGO. IN ADDITION, THE CAR WILL SPORADICALLY NOT GO INTO REGENERATION MODE AS IT IS SUPPOSED TO DO WHEN COMING TO A STOP OR SLOWING DOWN. THIS ALSO JUST STARTED HAPPENING SINCE THE BATTERY SERVICE WAS PERFORMED.
NHTSA ODI #11079065
100,102 miles · Jul 25, 2017
Power Train
CAR SAYS SERVICE HIGH POWER CHARGING SYSTEM, CHECKED THE COOLANT LEVELS AND THEY ARE LOW. CAR REFUSES TO CHARGE NOW SINCE THE WARNING, EVEN THOUGH I ADDED COOLANT TO THE RESERVOIRS.
NHTSA ODI #11010573
100,000 miles · Jun 24, 2016
Power Train
AFTER SHIFTING INTO "D" DRIVE, ON A FLAT AREA, AND WHILE STANDING STILL, THEN PRESSING ON THE ACCELERATOR, THE CAR WENT BACKWARDS AS IF IN R. REPEATEDLY SHIFTING BACK INTO P OR R AND THEN TO BACK INTO D, DID NOT CHANGE THE BEHAVIOR. KEPT GOING IN REVERSE AS IF IN "R". ONLY TURNING THE CAR ON AND OFF A FEW TIMES BROUGHT IT BACK T…
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AFTER SHIFTING INTO "D" DRIVE, ON A FLAT AREA, AND WHILE STANDING STILL, THEN PRESSING ON THE ACCELERATOR, THE CAR WENT BACKWARDS AS IF IN R. REPEATEDLY SHIFTING BACK INTO P OR R AND THEN TO BACK INTO D, DID NOT CHANGE THE BEHAVIOR. KEPT GOING IN REVERSE AS IF IN "R". ONLY TURNING THE CAR ON AND OFF A FEW TIMES BROUGHT IT BACK TO NORMAL.
NHTSA ODI #10876465
67,000 miles · May 26, 2016
Electrical SystemPower Train
THE VOLT WAS PURCHASED IN NOVEMBER OF 2012: IN / AROUND JUNE OF 2013 A WARNING LIGHT CAME ON AND IT WAS TAKEN INTO THE LOCAL DEALER (WHERE IT WAS PURCHASED) IT WAS FOUND TO HAVE A LEAKING COOLANT SYSTEM FOR THE PRIMARY ELECTRIC BATTERY (LITHIUM ION BATTERY). THEY COULD NOT FIND THE LEAK SO THEY REFILED THE SYSTEM AND INCLUDED …
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THE VOLT WAS PURCHASED IN NOVEMBER OF 2012: IN / AROUND JUNE OF 2013 A WARNING LIGHT CAME ON AND IT WAS TAKEN INTO THE LOCAL DEALER (WHERE IT WAS PURCHASED) IT WAS FOUND TO HAVE A LEAKING COOLANT SYSTEM FOR THE PRIMARY ELECTRIC BATTERY (LITHIUM ION BATTERY). THEY COULD NOT FIND THE LEAK SO THEY REFILED THE SYSTEM AND INCLUDED A FLUORESCENT DYE AND RETURNED IT TO ME (THE AMOUNT OF COOLANT WAS ~7 LITERS). 12 MONTHS LATER (PLUS OR MINUS A FEW WEEKS) IN 2014, THE SAME LIGHT CAME ON, IT WAS AGAIN SERVICED (THEY CLAIMED TO HAVE FIXED THE LEAK) AND IT WAS RETURNED TO ME (~7 LITERS COOLANT). 12 MONTHS LATER (PLUS OR MINUS A FEW WEEKS) IN 2015 AGAIN THE LIGHT CAME ON, THIS TIME A SUBSTANTIAL PART OF THE COOLANT SYSTEM WAS REPLACED AROUND THE LITHIUM ION BATTERIES (CLAIMED TO HAVE FOUND A FEW LEAKY CONNECTIONS). THE VEHICLE WAS AGAIN RETURNED TO ME (~ALL KNEW COOLANT). 12 MONTHS LATER (PLUS OR MINUS A FEW WEEKS) IN NOW 2016 THE SAME LIGHT HAS COME ON YET AGAIN AND IT WILL BE RETURNED TO THE DEALER FOR REPAIR YET AGAIN. LEADING TO THE WARNING LIGHT THE CAR'S FAN RUNS LONGER AND LONGER WHILE CHARGING (ITS TRYING TO COOL DURING CHARGING) AND THE AC STOPS WORKING / BLOWING COLD. THE LIGHT USUALLY COME ON SHORTLY AFTER STARTING. ATTEMPTS ARE CURRENTLY BEING MADE TO CONTACT A CHEVROLET VOLT / ELECTRIC CAR ADVISOR TO WORK WITH THE CHEVROLET ZONE MANAGER ON FIXING / REPAIR THIS VEHICLE. THIS IS NOT ONLY AN OBVIOUS MANUFACTURING DEFECT, WHICH THE DEALER CLEARLY CAN NOT REPAIR. BUT ALSO, A MAJOR SAFETY CONCERN, IF THEY WARNING LIGHT FAILED AND THE BATTERY OF THIS CAR OVERHEATED IT WOULD LIKELY CAUSE AN INTENSE FIRE (ITS A LARGE LITHIUM ION BATTERY). FURTHERMORE, THEY COOLANT BEING RELEASED BY THIS VEHICLE IS A SUBSTANCE MONITORED BY THE EPA. THIS IS AGAIN A GENUINE MANUFACTURING SAFETY DEFECT AND NEEDS TO BE RESOLVED OR THE VEHICLE DECLARED A LEMON.
NHTSA ODI #10870954
20,000 miles · Feb 5, 2016
Electronic Stability Control (esc)Power TrainService Brakes
TL* THE CONTACT OWNS A 2012 CHEVROLET VOLT. THE CONTACT STATED THAT THE BRAKE PEDAL WAS APPLIED AND DID NOT RESPOND NUMEROUS TIMES. THE FAILURE OCCURRED INTERMITTENTLY. WHILE DRIVING, THE TRANSMISSION BRACKETS FRACTURED AND CAUSED THE TRANSMISSION TO BECOME DETACHED. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION AND REPAIR. T…
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TL* THE CONTACT OWNS A 2012 CHEVROLET VOLT. THE CONTACT STATED THAT THE BRAKE PEDAL WAS APPLIED AND DID NOT RESPOND NUMEROUS TIMES. THE FAILURE OCCURRED INTERMITTENTLY. WHILE DRIVING, THE TRANSMISSION BRACKETS FRACTURED AND CAUSED THE TRANSMISSION TO BECOME DETACHED. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION AND REPAIR. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V271000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
NHTSA ODI #10824475
35,000 miles · Dec 12, 2015
Electrical SystemPower Train
THE VEHICLE CONTINUOUSLY STALLS OUT AT ANY SPEED THE ONLY WAY TO GET POWER BACK IS BY PUTTING THE CAR IN LOW GEAR AND THEN BACK INTO DRIVE.
NHTSA ODI #10809820
35,785 miles · Jul 14, 2015
Power TrainInjury
UPON ARRIVING AT OUR VACATION DESTINATION, WE WERE IN THE PROCESS OF CHECKING INTO OUR HOTEL IN TULSA, OK. IT WAS A HOT SO I TOLD MY AUTISTIC ADULT SON TO STAY IN THE PASSENGER SEAT WITH THE A/C ON WHILE MY WIFE AND I UNLOADED THE LUGGAGE. THE CAR HAD BEEN BACKED UP A SLIGHT GRADE INTO THE PARKING SPOT. MOMENTS LATER MY WIFE S…
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UPON ARRIVING AT OUR VACATION DESTINATION, WE WERE IN THE PROCESS OF CHECKING INTO OUR HOTEL IN TULSA, OK. IT WAS A HOT SO I TOLD MY AUTISTIC ADULT SON TO STAY IN THE PASSENGER SEAT WITH THE A/C ON WHILE MY WIFE AND I UNLOADED THE LUGGAGE. THE CAR HAD BEEN BACKED UP A SLIGHT GRADE INTO THE PARKING SPOT. MOMENTS LATER MY WIFE SCREAMED OUT THAT THE CAR WAS BACKING UP. SHE RAN TO THE PASSENGER DOOR AND REACHED IN ATTEMPTING TO PUT THE CAR IN PARK. INSTREAD SHE BUMPED IT INTO DRIVE AND THE CAR MOVED FORWARD DOW THE GRADE. SHE RAN ALONG SIDE IT TRYING TO PROTECT OUR SON WHO BY THIS TIME HAD ATTEMPTED TO EXIT THE CAR. SHE BRUISED UP HER SHINS QUITE BADLY. AT THIS POINT I HAD REACHED THE DRIVERS DOOR AND APPLIED THE BRAKE. I BELIEVE THIS IS A DESIGN FLAW PRESENT IN MANY GM VEHICLES WITH CONSOLE AUTOMATIC SHIFTERS. HERES WHY: THE CONSOLE MAKES PROVISION FOR STORAGE IN THE AREA AHEAD OF THE SHIFTER. (THIS IS TRUE OF THE SONIC LOANER CAR I AM PRESENTLY DRIVING) UNFORTUNATELY ITEMS STOWED IN THIS MANNER CAN INTERFER WITH THE SHIFTER GOING INTO PARK. IN MY CASE, MY BLUETOOTH HEADSET WAS IN THE COMPARTMENT AHEAD OF THE SHIFTER. WHEN YOU MOVE THE SHIFTER TOWARD PART, ELECTRONIC CONTROLS ACTIVATE THE TRANSMISSION TO GO INTO PARK, THE DOORS UNLOCK, AND THE SHIFT INDICATOR LIGHT REPORTS PARK. BUT,,,,, THE SHIFTER IS ACTUALLY IN THE MECHANICAL PARK DETENT. THE SHIFTER NEEDS TO TRAVEL NEARLY AN ADDITIONAL 2 INCHES TO REACH THE LOCK IN DETENT. IF IT IS BLOCKED BY AN ITEM IN THE STORAGE AREA, IT WILL NOT LOCK. IN THIS EVENT, THE SHIFTER CAN BE PULLED BACK INTO REVERSE WITHOUT THE DRIVER PRESENT. I TOOK THE CAR TO JIM GLOVER CHEV IN TULSA. THE SERVICE WRITER DUPLICATED THE PROBLEM AND WAS PREPARED TO DOCUMENT IT BUT RENEGED AFTER TALKIG TO MANAGEMENT. KELSEY CHEV IN LAWRENCEBURN, IND. HAS IT NOW, CANT FIX IT. THE ELECTRONIC PORTION OF THE PARK PROCESS NEEDS TO BE SINKED W
NHTSA ODI #10734081
22,292 miles · Jun 25, 2015
Electrical SystemParking BrakePower Train
WHEN THE VEHICLE WOULD COME TO A STOP, THE PARKING BRAKE WOULD ENGAGE BY ITSELF. THE ONLY WAY TO DISENGAGE IT WAS TO TURN THE VEHICLE OFF AND ON AGAIN. THE SECOND TIME I DID THIS, THE VEHICLE FAILED TO SHIFT OUT OF PARK, AND THE VEHICLE WAS DISABLED IN THE MIDDLE OF A ROADWAY. THE CAUSE WAS A FAULTY CHARGING PORT SENDING OUT A F…
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WHEN THE VEHICLE WOULD COME TO A STOP, THE PARKING BRAKE WOULD ENGAGE BY ITSELF. THE ONLY WAY TO DISENGAGE IT WAS TO TURN THE VEHICLE OFF AND ON AGAIN. THE SECOND TIME I DID THIS, THE VEHICLE FAILED TO SHIFT OUT OF PARK, AND THE VEHICLE WAS DISABLED IN THE MIDDLE OF A ROADWAY. THE CAUSE WAS A FAULTY CHARGING PORT SENDING OUT A FALSE PROXIMITY SIGNAL TO THE CAR'S COMPUTER, MAKING IT THINK IT WAS CHARGING...UPDATED 08/27/15 *BF
NHTSA ODI #10730462
12,000 miles · Apr 1, 2014
EnginePower Train
WHILE I WAS DRIVING HOME MY CAR WOULD SURGE THEN LOSE POWER. I PRESSED THE ONSTAR BUTTON AND A VEHICLE TEST WAS CONDUCTED. I WAS TOLD THE TRANSMISSION NEEDED ATTENTION. ALSO, THE VEHICLE LOST POWER WHILE DRIVING AND I HAD TO PULL OFF THE ROAD. I WAS ON A RURAL ROAD SO NO ONE ELSE WAS AFFECTED. HAD I BEEN ON THE INTERSTATE T…
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WHILE I WAS DRIVING HOME MY CAR WOULD SURGE THEN LOSE POWER. I PRESSED THE ONSTAR BUTTON AND A VEHICLE TEST WAS CONDUCTED. I WAS TOLD THE TRANSMISSION NEEDED ATTENTION. ALSO, THE VEHICLE LOST POWER WHILE DRIVING AND I HAD TO PULL OFF THE ROAD. I WAS ON A RURAL ROAD SO NO ONE ELSE WAS AFFECTED. HAD I BEEN ON THE INTERSTATE THIS COULD HAVE AFFECTED OTHERS AND MYSELF IN A NEGATIVE WAY. I TOOK THE VEHICLE IN AND JESSUP AUTO IN CATHERDRAL CITY, CA KEPT IT SEVERAL DAYS AND CORRECTED THE ISSUE. THE MAIN ISSUE IS LOSING POWER WHILE DRIVING. *TR
NHTSA ODI #10576532
9,000 miles · Jun 20, 2013
Power TrainService Brakes
UPON BRAKING AND PASSIVE DECELERATION THE CAR MAKES A LOUD AUDIBLE WHINING NOISE COMING FROM THE ENGINE COMPARTMENT. THE DEALER STATES IT IS A REGENERATIVE BRAKE BEARING FAILURE. THIS ISSUE IS RELATED TO THE BEARING CAGE FAILING CAUSING THE BEARING TO LOSE ITS INTEGRITY. HTTP://GM-VOLT.COM/FORUM/SHOWTHREAD.PHP?17877-LOUD-WHININ…
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UPON BRAKING AND PASSIVE DECELERATION THE CAR MAKES A LOUD AUDIBLE WHINING NOISE COMING FROM THE ENGINE COMPARTMENT. THE DEALER STATES IT IS A REGENERATIVE BRAKE BEARING FAILURE. THIS ISSUE IS RELATED TO THE BEARING CAGE FAILING CAUSING THE BEARING TO LOSE ITS INTEGRITY. HTTP://GM-VOLT.COM/FORUM/SHOWTHREAD.PHP?17877-LOUD-WHINING-DURING-REGEN. *TR
NHTSA ODI #10520905
Official recalls
2Mar 13, 2015
General Motors LLC (GM) is recalling certain model year 2011-2013 Volt vehicles manufactured August 25, 2010, to June 26, 2013. If the driver exits the vehicle without turning off the electrical system, the battery may drain low enough that the gasoline engine will automatically start itself to recharge the electric battery.
Consequence & remedy
Consequence: If the engine runs for an extended period of time in an enclosed space, there may be a build up of carbon monoxide, increasing the risk of personal injury.
Remedy: GM will notify owners, and dealers will update the engine management software to limit the time that the stationary vehicle can be left in the ON position, free of charge. The recall began April 15, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14617.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2011-2013 Volt vehicles manufactured August 25, 2010, to June 26, 2013. If the driver exits the vehicle without turning off the electrical system, the battery may drain low enough that the gasoline engine will automatically start itself to recharge the electric battery.
Consequence: If the engine runs for an extended period of time in an enclosed space, there may be a build up of carbon monoxide, increasing the risk of personal injury.
Remedy: GM will notify owners, and dealers will update the engine management software to limit the time that the stationary vehicle can be left in the ON position, free of charge. The recall began April 15, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14617.
Engine And Engine Cooling:engine:gasoline
General Motors LLC (GM) is recalling certain model year 2011-2013 Volt vehicles manufactured August 25, 2010, to June 26, 2013. If the driver exits the vehicle without turning off the electrical system, the battery may drain low enough that the gasoline engine will automatically start itself to recharge the electric battery.
Consequence: If the engine runs for an extended period of time in an enclosed space, there may be a build up of carbon monoxide, increasing the risk of personal injury.
Remedy: GM will notify owners, and dealers will update the engine management software to limit the time that the stationary vehicle can be left in the ON position, free of charge. The recall began April 15, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14617.
Jun 27, 2013
General Motors (GM) is recalling certain model year 2012 Chevrolet Volt vehicles manufactured March 1, 2012, through April 17, 2012. Due to a brake pressure modulator valve problem, the vehicles do not relieve brake pressure from the front brakes during an anti-lock brake system (ABS), electronic stability control (ESC), or traction control event. One or both front brakes may lock up and not release. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standards (FMVSS) No. 126, "Electronic Stability Control Systems"' and No. 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: If the brakes lock up it could cause a loss of steering control and/or a lengthened distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will install a new brake pressure modulator valve free of charge. The recall is expected to begin July 12, 2013. Owners may contact Chevrolet at 1-866-694-6546. GM's recall number is 13184.
Additional source detail variants (2)
Service Brakes
General Motors (GM) is recalling certain model year 2012 Chevrolet Volt vehicles manufactured March 1, 2012, through April 17, 2012. Due to a brake pressure modulator valve problem, the vehicles do not relieve brake pressure from the front brakes during an anti-lock brake system (ABS), electronic stability control (ESC), or traction control event. One or both front brakes may lock up and not release. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standards (FMVSS) No. 126, "Electronic Stability Control Systems"' and No. 135, "Light Vehicle Brake Systems."
Consequence: If the brakes lock up it could cause a loss of steering control and/or a lengthened distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will install a new brake pressure modulator valve free of charge. The recall is expected to begin July 12, 2013. Owners may contact Chevrolet at 1-866-694-6546. GM's recall number is 13184.
Electronic Stability Control (esc)
General Motors (GM) is recalling certain model year 2012 Chevrolet Volt vehicles manufactured March 1, 2012, through April 17, 2012. Due to a brake pressure modulator valve problem, the vehicles do not relieve brake pressure from the front brakes during an anti-lock brake system (ABS), electronic stability control (ESC), or traction control event. One or both front brakes may lock up and not release. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standards (FMVSS) No. 126, "Electronic Stability Control Systems"' and No. 135, "Light Vehicle Brake Systems."
Consequence: If the brakes lock up it could cause a loss of steering control and/or a lengthened distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will install a new brake pressure modulator valve free of charge. The recall is expected to begin July 12, 2013. Owners may contact Chevrolet at 1-866-694-6546. GM's recall number is 13184.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
PE19013 · Passenger Sensing System
Opened Sep 17, 2019 · Closed Jul 2, 2021
Status: closed (inferred from source dates) · Air Bags:sensor:occupant Classification:front Passenger
In September 2019, the Office of Defects Investigation (ODI) opened PE19-013 to assess the potential safety related effects of a malfunction of the Passenger Sensing System (PSS) in 2012-2013 Model Year (MY) Chevrolet Volt vehicles. Consumers reported that due to a malfunction of the PSS, the air bag system malfunction indicator light (MIL) was activated. Many of the complaints noted the malfunction occurred after the warranty period expired and mentioned high repair costs as a major deterrent to the repair of the vehicle.The PSS sensor mat is embedded in the front passenger seat cushion and is intended to detect child seats and small statured occupants who could be harmed by deployment of the frontal passenger air bag. The PSS may develop a malfunction due to bunching of the sensor mat in the seat trench. The bunching of the sensor mat could cause the mat to repeatedly fold in the same location. Over time, the repeated folding can cause an increased resistance in the sensor mat. An increased resistance in the PSS sensor mat is detected as a fault in the air bag system diagnostic. If this fault is detected, a diagnostic trouble code will be stored in the air bag control unit and the air bag MIL will illuminate.Further, if the fault is detected, the passenger frontal and knee air bags will be suppressed in a crash of sufficient severity to warrant a commanded deployment regardless of the nature of size of the occupant of the front passenger seat.The report counts shown above include only those reports that specifically address the issue covered by this investigation, failure of the PSS sensor mat. Reports alleging only that the air bag light is on with no cause stated, or where a different cause was otherwise identified, were excluded as the air bag light could be illuminated for system faults other than a PSS malfunction.The subject vehicles have been in service for approximately ten (10) years. An analysis of General Motors (GM) warranty data for the subject vehicles, including a comparison with other agency and manufacturer data pertaining to similar occupant detection system failure investigations, indicates the subject vehicles experience a comparatively low complaint rate for this issue given the number of years the vehicles have been in service.GM has instituted a cost reduction program for the repair/replacement of the PSS in the subject vehicles. Based on this cost reduction program as well as:1) a comparatively low warranty rate; 2) no reported injuries, deaths or asymmetric deployments; and 3) the age of the vehicles; ODI is closing this Preliminary Evaluation. The closing of this investigation does not constitute a finding by NHTSA that a safety related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
PE11037 · Post-Crash Ev Fire Hazard
Opened Nov 25, 2011 · Closed Jan 20, 2012
Status: closed (inferred from source dates) · Electrical SYSTEM:12V/24V/48V Battery
The subject vehicles, which employ emerging technology, are range-extended electric vehicles that utilize a high voltage (HV) battery to provide energy for propulsion. The HV battery is lithium-ion based technology that has a nominal full charge of 390 VDC, a 16 kWh capacity, and a control system that incorporates liquid (antifreeze) cooling and various electronic devices (control modules, sensors, wiring, etc) to monitor and manage the HV battery. The HV battery, portions of the cooling system, and the control system are contained within a common enclosure.During an NCAP oblique side pole impact test conducted by NHTSA in May 2011, the pole struck and deformed the sill plate under the driver's door at a location where there is a structural member. The lateral member displaced inward, pierced the HV battery enclosure and battery, and caused a battery coolant leak. Thereafter, the Agency conducted a rollover test (the rollover test consists of four 90-degree rotate-and-hold movements about the vehicle's longitudinal axis). In that test, the HV battery and electronics were exposed to coolant that leaked as a result of the crash. The vehicle fire that occurred three weeks later and the additional testing NHTSA conducted are discussed in a report titled 2011 Chevrolet Volt Battery Fire Incident Report a copy of which is available in the public file. The report indicates that intrusion induced coolant leakage, and subsequent rollover that saturates electronic components, were the only test conditions which resulted in a subject vehicle HV battery fire.GM announced its intention to conduct a free-of-charge customer satisfaction campaign (CSP) on the subject vehicles on January 5, 2012. The action affects 14,735 vehicles produced prior to December 21, 2011. The CSP addresses three areas related to the issue under investigation. The first involves a modification/strengthening of the structure of the vehicle in the area where battery intrusion occurred in the May 2011 test. The second involves adding a sensor that detects excessive HV battery coolant loss, and control system software that then alerts the driver and prevents recharging of the HV battery. When the battery cannot be recharged, it will be depleted to a lower energy state as the vehicle continues to operate on the internal combustion engine. Lastly, a tamper-proofing device will be added to the system to prevent consumers from adding coolant. GM discusses these revisions in its response to an Information Request (IR) issued by NHTSA, noting that vehicles produced in calendar year 2012 and later will be manufactured to this condition.In December 2011, and at the same test facility, NHTSA repeated the May 2011 side impact test using a model year 2012 Volt modified to the structural condition described in the CSP. The test did not produce intrusion of the HV battery, a coolant leakage, or a fire (see test 7611, available at www.nhtsa.gov/Research/Databases+and+Software). In its IR response, GM describes four (4) additional side impact tests of modified subject vehicles it recently conducted using various build configurations and impact speeds (including higher speeds). GM reports that none produced HV battery intrusion, coolant leakage, or a fire.As noted in the complaint counts above, ODI has not identified a crash occurring in consumer's use of the vehicle that has resulted in a vehicle fire, or produced coolant leakage. ODI notes that side impact crashes with pole-like structures, such as would strike the sill plate, occur fairly infrequently, and such crashes with rollovers are even less frequent. A defect trend has not been identified at this time, and further investi