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2012 Chevrolet Volt

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2012 Chevrolet Volt do not stand out strongly from the model-year median of 169.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

185 reports with mileage · 60 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 86 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 86 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports2 fire reports8 injury reports

Fuel/propulsion System complaints

37 reports
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133,621 miles · Jul 13, 2019
Fuel/propulsion System

MY 2012 CHEVROLET VOLT SHUTDOWN WHILE DRIVING WITH A FULL TANK OF GAS WHEN THE ELECTRIC BATTERY REACHED ZERO RANGE. THE CAR WENT INTO NEUTRAL ON THE FREEWAY AT 65MPH AND WOULD NOT MOVE UNDER ITS OWN POWER. THE CAR WOULD NOT JUMP START OR CHARGE. THE HPCM2 HAS DISABLED CHARGING AND CAUSED A CHECK ENGINE LIGHT WITH ALL 4 BATTERIES…

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MY 2012 CHEVROLET VOLT SHUTDOWN WHILE DRIVING WITH A FULL TANK OF GAS WHEN THE ELECTRIC BATTERY REACHED ZERO RANGE. THE CAR WENT INTO NEUTRAL ON THE FREEWAY AT 65MPH AND WOULD NOT MOVE UNDER ITS OWN POWER. THE CAR WOULD NOT JUMP START OR CHARGE. THE HPCM2 HAS DISABLED CHARGING AND CAUSED A CHECK ENGINE LIGHT WITH ALL 4 BATTERIES IN LOW VOLTAGE LOCK OUT. THIS IS THE SAME PROBLEM AS ANOTHER RECALL WHICH GM WILL NOT PERFORM BECAUSE THE VIN WAS NOT INCLUDED. NHTSA CAMPAIGN NUMBER: 18V397000 I HAVE A UNSAFE CAR THAT IS NOW LOCKED OUT UNTIL THE RECALL IS APPLIED BUT THE FACTORY WILL NOT APPLY THE RECALL.

NHTSA ODI #11231591

96,000 miles · Jul 12, 2019
Electrical SystemEngineFuel/propulsion System

VOLT LOSES POWER WHEN SWITCHING FROM BATTERY TO GAS. HAS NOW OCCURRED FOUR TIMES. EACH TIME VOLT IS TRAVELING ON HIGHWAY 65+MPH. VOLT DEPLETES BATTERY CHARGE AND IMMEDIATELY UPON TRANSITION TO GAS WILL LOSE ALL POWER. CANNOT ACCELERATE. STEERING WHEEL LOSES POWER STEERING. VOLT WILL DECELERATE UNTIL 0 MPH. VERY DANGEROUS. IN E…

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VOLT LOSES POWER WHEN SWITCHING FROM BATTERY TO GAS. HAS NOW OCCURRED FOUR TIMES. EACH TIME VOLT IS TRAVELING ON HIGHWAY 65+MPH. VOLT DEPLETES BATTERY CHARGE AND IMMEDIATELY UPON TRANSITION TO GAS WILL LOSE ALL POWER. CANNOT ACCELERATE. STEERING WHEEL LOSES POWER STEERING. VOLT WILL DECELERATE UNTIL 0 MPH. VERY DANGEROUS. IN EACH INSTANCE DRIVER IS FORCED TO GET TO SHOULDER OR OFF FREEWAY IN VOLT WHICH IS RAPIDLY LOSING SPEED. OCCURRED ON HIGHWAY WITHOUT SHOULDER LAST TIME. ALMOST CAUSED A SERIOUS ACCIDENT.

NHTSA ODI #11231422

72,400 miles · Feb 18, 2019
Electrical SystemEngineFuel/propulsion System

VEHICLE DIES SUDDENLY WHILE MOVING, ALTHOUGH UNDER FULL ELECTRIC CHARGE. COULD NOT RESTART. CHEVY SAID WAS SOFTWARE PROBLEM AND MADE FIX DEC 2018. JUST HAPPENED AGAIN YESTERDAY 2/17. OTHERS REPORTED ON VOLT BLOG SITE. SAID WAIT 5-10 MINUTES AND THEN RESTART, WHICH I DID AND THAT WORKED. CONCERN THAT LOSS OF POWER IS SUDDEN A…

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VEHICLE DIES SUDDENLY WHILE MOVING, ALTHOUGH UNDER FULL ELECTRIC CHARGE. COULD NOT RESTART. CHEVY SAID WAS SOFTWARE PROBLEM AND MADE FIX DEC 2018. JUST HAPPENED AGAIN YESTERDAY 2/17. OTHERS REPORTED ON VOLT BLOG SITE. SAID WAIT 5-10 MINUTES AND THEN RESTART, WHICH I DID AND THAT WORKED. CONCERN THAT LOSS OF POWER IS SUDDEN AND WITHOUT WARNING. DIED IN MIDDLE OF INTERSECTION THIS TIME BUT FORTUNATELY NO CROSS TRAFFIC. THIS IS SERIOUS PROBLEM -- APPARENTLY OTHERS HAVE HAD SAME ISSUE. REPORTING TO LOCAL CHEVY DEALER AT THIS TIME.

NHTSA ODI #11180965

147,000 miles · Nov 15, 2018
Electrical SystemEngineFuel/propulsion System

11/10/2018 WHILE DRIVING ABOUT 45MPH HEADING SCHOOL THE CAR TOTALLY SHUT DOWN FOR NOT REASON, AND WOULD NOT RESTART. THE EV MODE SHUT DOWN AND THE GAS ENGINE DID NOT START. POLICE RECOMMEND TO GET IT TOWED TO SAFE LOCATION. ONSTAR RECORDS, MULTIPLE SHUT DOWN OF COMPUTER MODULES. 11

NHTSA ODI #11151786

99,497 miles · Oct 18, 2018
Fuel/propulsion System

VEHICLE HAS BEEN TO THREE DIFFERENT GM DEALERSHIPS ALL WITH A FAILURE OF ACCELERATION AND THE MESSAGE THAT APPEARS ON THE DASH OF "PROPULSION POWER IS REDUCED." TODAY IT ALMOST CAUSES AN ACCIDENT AS MY DAUGHTER PULLED INTO TRAFFIC TO MAKE A LEFT TURN WHEN THE VEHICLE DID NOT ACCELERATE CAUSING THE OTHER DRIVER TO TAKE EVASIVE A…

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VEHICLE HAS BEEN TO THREE DIFFERENT GM DEALERSHIPS ALL WITH A FAILURE OF ACCELERATION AND THE MESSAGE THAT APPEARS ON THE DASH OF "PROPULSION POWER IS REDUCED." TODAY IT ALMOST CAUSES AN ACCIDENT AS MY DAUGHTER PULLED INTO TRAFFIC TO MAKE A LEFT TURN WHEN THE VEHICLE DID NOT ACCELERATE CAUSING THE OTHER DRIVER TO TAKE EVASIVE ACTION TO AVOID A TRAFFIC CRASH. DO PEOPLE NEED TO DIE BEFORE THIS ADDRESSED BY GENERAL MOTORS?

NHTSA ODI #11141333

78,000 miles · Aug 21, 2018
Fuel/propulsion System

WARNING MESSAGE SAYING I HAD LIMITED PROPULSION CAME ON WHEN DRIVING NORMALLY IN NEIGHBORHOOD.. NO WARNING LIGHT CAME ON WITH IT. I COULD NO LONGER ACCELERATE. I PULLED OVER AND TURNED OFF THE CAR. TURNED IT BACK ON AND MESSAGE AND PROBLEM WERE GONE. THIS IS SECOND EVENT LIKE THIS.

NHTSA ODI #11121266

70,000 miles · Mar 12, 2018
Fuel/propulsion System

TAKATA RECALL: THIS HAS HAPPENED SEVERAL TIMES OVER THE LAST 2-3 YEARS. I BELIEVE IT HAPPENS MOSTLY AFTER THE CAR HAS BEEN SITTING FOR AN HOUR AND AFTER THE ENGINE IS ON GAS ONLY. I WILL DRIVE A FEW MINUTES AND THE WARNING LIGHT COMES ON THE "PROPULSION POWER IS REDUCED." I HAVE TO STOP AND PULL OVER. THE CAR WILL NOT ACCEL…

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TAKATA RECALL: THIS HAS HAPPENED SEVERAL TIMES OVER THE LAST 2-3 YEARS. I BELIEVE IT HAPPENS MOSTLY AFTER THE CAR HAS BEEN SITTING FOR AN HOUR AND AFTER THE ENGINE IS ON GAS ONLY. I WILL DRIVE A FEW MINUTES AND THE WARNING LIGHT COMES ON THE "PROPULSION POWER IS REDUCED." I HAVE TO STOP AND PULL OVER. THE CAR WILL NOT ACCELERATE. IT HAS HAPPENED IN ALL TEMPS AND ALL TIMES OF DAY. THE ENGINE RUNS ROUGH AND MY GAS MILEAGE PLUMMETS. THE LAST 2 TIMES THE BATTERY HAS RECHARGED WHILE I DROVE IT WITH ADDITIONAL BATTERY ONLY TIME OF UP TO 5 MILES. IT HAS HAPPENED AT LEAST 6 TIMES OVER THE LAST 3 YEARS AND THE LAST TIME I WAS ALMOST RUN OVER BY A LARGE DUMP TRUCK. IT HAS HAPPENED 3 TIMES MERGING ONTO A BUSY HIGHWAY. I HAVE BROUGHT IT TO THE DEALER 4 TIMES FOR THIS PROBLEM AND THEY CANNOT REPRODUCE IT SO THEY SAY THEY CAN'T FIX IT. THE LAST CLOSE CALL SCARED ME SUFFICIENTLY THAT I HAVE ASKED THE DEALER SERVICE REPAIR TO NOTIFY GM AND THEY SAID THERE IS NOTHING THEY CAN DO WITHOUT A CODE. I DON'T HAVE THE DOCUMENTS FROM THE LAST VISIT TO SERVICE AS IT IS STILL IN THE SHOP.

NHTSA ODI #11078652

50,000 miles · Feb 22, 2018
Electrical SystemFuel/propulsion System

EVSE CHARGING CABLE STOPPED WORKING. GM FLIP FLOPPED OVER THE LAST YEAR ON WARRANTY COVERAGE. I HAVE TECHNICAL SERVICE BULLETINS WITH THE WARRANTY COVERAGE STATUS CHANGED FROM V (VOLTEC), TO BUMPER-TO-BUMPER, IN THE MIDDLE OF THE WARRANTY PERIOD AS OF DEC 1ST, 2017 (NOT WHAT I AGREED TO WHEN I PURCHASED THE CAR). UNABLE TO CHARG…

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EVSE CHARGING CABLE STOPPED WORKING. GM FLIP FLOPPED OVER THE LAST YEAR ON WARRANTY COVERAGE. I HAVE TECHNICAL SERVICE BULLETINS WITH THE WARRANTY COVERAGE STATUS CHANGED FROM V (VOLTEC), TO BUMPER-TO-BUMPER, IN THE MIDDLE OF THE WARRANTY PERIOD AS OF DEC 1ST, 2017 (NOT WHAT I AGREED TO WHEN I PURCHASED THE CAR). UNABLE TO CHARGE VEHICLE AT HOME WITHOUT IT. GM REPLACED A SIGNIFICANT NUMBER OF THESE UNITS UNDER A RECALL CAMPAIGN BETWEEN 2012-2013, ONLY FOR A PORTION OF THE VIN #'S FROM THE 2011-2012 MODEL YEAR. MINE WAS NOT INCLUDED. THEY ARE MANY OTHERS WITH THIS PROBLEM, AND GM HAS REFUSED TO REPLACE THE REST OF THE 2012 MODEL YEAR UNITS. I HAVE EXHAUSTED ALL AVENUES OF TRYING TO HAVE GM STAND BEHIND THEIR PRODUCT, INCLUDING INVOLVING THE CEO OF GM, MARY BARRA, VIA THE ATTACHED EMAILS. THIS NEEDS TO BE ESCALATED TO RECALL STATUS FOR THE OTHER 10,000 SOME 2012 VOLT UNITS ON THE ROAD TODAY THAT GM WILL NOT STAND BEHIND. THIS RELATES TO THE CAR BEING STATIONARY. CHARGING THE VEHICLE VIA THE EVSE IS ABSOLUTELY NEEDED TO DRIVE THE VEHICLE IN ELECTRIC (EV) MODE.

NHTSA ODI #11074332

42,000 miles · Jul 17, 2017
Fuel/propulsion System

SERVICE HIGH VOLTAGE CHARGING SYSTEM CHECKED RESERVOIR AND IT IS BELOW COLD LEVEL MARK SYSTEM WILL NOT CHARGE NOW

NHTSA ODI #11006006

77,000 miles · Sep 19, 2016
Fuel/propulsion System

GM SENT ME THE FOLLOWING LETTER DATED SEPT. 2016: "THIS LETTER IS INTENDED TO MAKE YOU AWARE THAT SOME 2012 MODEL YEAR CHEVROLET VOLT VEHICLES MAY HAVE A CONDITION WHERE THE ACCELERATOR PEDAL CAN BREAK AT THE STALK JUST BELOW THE HOUSING DUE TO THE DRIVER ENTERING OR EXITING THE VEHICLE WITH THEIR FOOT RESTING ON THE ACCELERATOR…

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GM SENT ME THE FOLLOWING LETTER DATED SEPT. 2016: "THIS LETTER IS INTENDED TO MAKE YOU AWARE THAT SOME 2012 MODEL YEAR CHEVROLET VOLT VEHICLES MAY HAVE A CONDITION WHERE THE ACCELERATOR PEDAL CAN BREAK AT THE STALK JUST BELOW THE HOUSING DUE TO THE DRIVER ENTERING OR EXITING THE VEHICLE WITH THEIR FOOT RESTING ON THE ACCELERATOR PEDAL. IF THE PEDAL BREAKS, IT WOULD NOT BE POSSIBLE TO OPERATE THE ACCELERATOR ONCE THE STALK HAS BROKEN OFF. THE VEHICLE WOULD RETURN TO IDLE REGARDLESS OF TRANSMISSION GEAR POSITION. DO NOT TAKE YOUR VEHICLE TO YOUR CHEVROLET DEALER AS A RESULT OF THIS LETTER UNLESS YOU BELIEVE THAT YOUR VEHICLE HAS THE CONDITION DESCRIBED ABOVE...IF THIS CONDITION OCCURS ON YOUR 2012 VOLT WITHIN 10 YEARS OF THE DATE YOUR VEHICLE ORIGINALLY PLACED IN SERVICE OR 120K MILES, WHICHEVER OCCURS FIRST, THE CONDITION WILL BE REPAIRED FOR YOU AT NO CHARGE." IN OTHER WORDS, GM WILL NOT RECALL THE VEHICLE AND REPAIR THE PEDAL IN ADVANCE. IF IT BREAKS, THEY'LL FIX IT, BUT THE CAR WILL BE INOPERABLE SO IT WILL HAVE TO BE TOWED TO A DEALER. THIS IS NOT ONLY DANGEROUS, IT COULD HAPPEN IN A REMOTE LOCATION. I SPOKE WITH A VOLT REPRESENTATIVE TODAY WHO CONFIRMED THAT GM WILL NOT RECALL THE CAR AND WILL ONLY MAKE THE REPAIR IF NEEDED, AND ONLY WITHIN 10 YEARS OR 120K MILES. THIS IS A SERIOUS PROBLEM AND GM SHOULD BE REQUIRED TO ISSUE A MANDATORY RECALL AND MAKE THE REPAIR QUICKLY AND FREE OF CHARGE. THE LETTER IS SIGNED BY TERRY INCH, EXECUTIVE DIRECTOR, GM GLOBAL CONNECTED CUSTOMER EXPERIENCE. THE LETTER PROVIDED A CUSTOMER SERVICE NUMBER OF 1-800-222-1020.

NHTSA ODI #10908015

Official recalls

2

15V145000 · Electrical System:ignition; Engine And Engine Cooling:engine:gasoline

Mar 13, 2015

General Motors LLC (GM) is recalling certain model year 2011-2013 Volt vehicles manufactured August 25, 2010, to June 26, 2013. If the driver exits the vehicle without turning off the electrical system, the battery may drain low enough that the gasoline engine will automatically start itself to recharge the electric battery.

Consequence & remedy

Consequence: If the engine runs for an extended period of time in an enclosed space, there may be a build up of carbon monoxide, increasing the risk of personal injury.

Remedy: GM will notify owners, and dealers will update the engine management software to limit the time that the stationary vehicle can be left in the ON position, free of charge. The recall began April 15, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14617.

Additional source detail variants (2)

Electrical System:ignition

General Motors LLC (GM) is recalling certain model year 2011-2013 Volt vehicles manufactured August 25, 2010, to June 26, 2013. If the driver exits the vehicle without turning off the electrical system, the battery may drain low enough that the gasoline engine will automatically start itself to recharge the electric battery.

Consequence: If the engine runs for an extended period of time in an enclosed space, there may be a build up of carbon monoxide, increasing the risk of personal injury.

Remedy: GM will notify owners, and dealers will update the engine management software to limit the time that the stationary vehicle can be left in the ON position, free of charge. The recall began April 15, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14617.

Engine And Engine Cooling:engine:gasoline

General Motors LLC (GM) is recalling certain model year 2011-2013 Volt vehicles manufactured August 25, 2010, to June 26, 2013. If the driver exits the vehicle without turning off the electrical system, the battery may drain low enough that the gasoline engine will automatically start itself to recharge the electric battery.

Consequence: If the engine runs for an extended period of time in an enclosed space, there may be a build up of carbon monoxide, increasing the risk of personal injury.

Remedy: GM will notify owners, and dealers will update the engine management software to limit the time that the stationary vehicle can be left in the ON position, free of charge. The recall began April 15, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14617.

13V271000 · Electronic Stability Control (esc); Service Brakes

Jun 27, 2013

General Motors (GM) is recalling certain model year 2012 Chevrolet Volt vehicles manufactured March 1, 2012, through April 17, 2012. Due to a brake pressure modulator valve problem, the vehicles do not relieve brake pressure from the front brakes during an anti-lock brake system (ABS), electronic stability control (ESC), or traction control event. One or both front brakes may lock up and not release. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standards (FMVSS) No. 126, "Electronic Stability Control Systems"' and No. 135, "Light Vehicle Brake Systems."

Consequence & remedy

Consequence: If the brakes lock up it could cause a loss of steering control and/or a lengthened distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: General Motors will notify owners, and dealers will install a new brake pressure modulator valve free of charge. The recall is expected to begin July 12, 2013. Owners may contact Chevrolet at 1-866-694-6546. GM's recall number is 13184.

Additional source detail variants (2)

Service Brakes

General Motors (GM) is recalling certain model year 2012 Chevrolet Volt vehicles manufactured March 1, 2012, through April 17, 2012. Due to a brake pressure modulator valve problem, the vehicles do not relieve brake pressure from the front brakes during an anti-lock brake system (ABS), electronic stability control (ESC), or traction control event. One or both front brakes may lock up and not release. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standards (FMVSS) No. 126, "Electronic Stability Control Systems"' and No. 135, "Light Vehicle Brake Systems."

Consequence: If the brakes lock up it could cause a loss of steering control and/or a lengthened distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: General Motors will notify owners, and dealers will install a new brake pressure modulator valve free of charge. The recall is expected to begin July 12, 2013. Owners may contact Chevrolet at 1-866-694-6546. GM's recall number is 13184.

Electronic Stability Control (esc)

General Motors (GM) is recalling certain model year 2012 Chevrolet Volt vehicles manufactured March 1, 2012, through April 17, 2012. Due to a brake pressure modulator valve problem, the vehicles do not relieve brake pressure from the front brakes during an anti-lock brake system (ABS), electronic stability control (ESC), or traction control event. One or both front brakes may lock up and not release. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standards (FMVSS) No. 126, "Electronic Stability Control Systems"' and No. 135, "Light Vehicle Brake Systems."

Consequence: If the brakes lock up it could cause a loss of steering control and/or a lengthened distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: General Motors will notify owners, and dealers will install a new brake pressure modulator valve free of charge. The recall is expected to begin July 12, 2013. Owners may contact Chevrolet at 1-866-694-6546. GM's recall number is 13184.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

DP22005 · Pedestrian Alert Sounds

Opened Jan 27, 2023 · Closed Aug 7, 2023

Status: closed (inferred from source dates) · Electrical System:propulsion System

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

PE19013 · Passenger Sensing System

Opened Sep 17, 2019 · Closed Jul 2, 2021

Status: closed (inferred from source dates) · Air Bags:sensor:occupant Classification:front Passenger

In September 2019, the Office of Defects Investigation (ODI) opened PE19-013 to assess the potential safety related effects of a malfunction of the Passenger Sensing System (PSS) in 2012-2013 Model Year (MY) Chevrolet Volt vehicles. Consumers reported that due to a malfunction of the PSS, the air bag system malfunction indicator light (MIL) was activated. Many of the complaints noted the malfunction occurred after the warranty period expired and mentioned high repair costs as a major deterrent to the repair of the vehicle.The PSS sensor mat is embedded in the front passenger seat cushion and is intended to detect child seats and small statured occupants who could be harmed by deployment of the frontal passenger air bag. The PSS may develop a malfunction due to bunching of the sensor mat in the seat trench. The bunching of the sensor mat could cause the mat to repeatedly fold in the same location. Over time, the repeated folding can cause an increased resistance in the sensor mat. An increased resistance in the PSS sensor mat is detected as a fault in the air bag system diagnostic. If this fault is detected, a diagnostic trouble code will be stored in the air bag control unit and the air bag MIL will illuminate.Further, if the fault is detected, the passenger frontal and knee air bags will be suppressed in a crash of sufficient severity to warrant a commanded deployment regardless of the nature of size of the occupant of the front passenger seat.The report counts shown above include only those reports that specifically address the issue covered by this investigation, failure of the PSS sensor mat. Reports alleging only that the air bag light is on with no cause stated, or where a different cause was otherwise identified, were excluded as the air bag light could be illuminated for system faults other than a PSS malfunction.The subject vehicles have been in service for approximately ten (10) years. An analysis of General Motors (GM) warranty data for the subject vehicles, including a comparison with other agency and manufacturer data pertaining to similar occupant detection system failure investigations, indicates the subject vehicles experience a comparatively low complaint rate for this issue given the number of years the vehicles have been in service.GM has instituted a cost reduction program for the repair/replacement of the PSS in the subject vehicles. Based on this cost reduction program as well as:1) a comparatively low warranty rate; 2) no reported injuries, deaths or asymmetric deployments; and 3) the age of the vehicles; ODI is closing this Preliminary Evaluation. The closing of this investigation does not constitute a finding by NHTSA that a safety related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.

PE11037 · Post-Crash Ev Fire Hazard

Opened Nov 25, 2011 · Closed Jan 20, 2012

Status: closed (inferred from source dates) · Electrical SYSTEM:12V/24V/48V Battery

The subject vehicles, which employ emerging technology, are range-extended electric vehicles that utilize a high voltage (HV) battery to provide energy for propulsion. The HV battery is lithium-ion based technology that has a nominal full charge of 390 VDC, a 16 kWh capacity, and a control system that incorporates liquid (antifreeze) cooling and various electronic devices (control modules, sensors, wiring, etc) to monitor and manage the HV battery. The HV battery, portions of the cooling system, and the control system are contained within a common enclosure.During an NCAP oblique side pole impact test conducted by NHTSA in May 2011, the pole struck and deformed the sill plate under the driver's door at a location where there is a structural member. The lateral member displaced inward, pierced the HV battery enclosure and battery, and caused a battery coolant leak. Thereafter, the Agency conducted a rollover test (the rollover test consists of four 90-degree rotate-and-hold movements about the vehicle's longitudinal axis). In that test, the HV battery and electronics were exposed to coolant that leaked as a result of the crash. The vehicle fire that occurred three weeks later and the additional testing NHTSA conducted are discussed in a report titled 2011 Chevrolet Volt Battery Fire Incident Report a copy of which is available in the public file. The report indicates that intrusion induced coolant leakage, and subsequent rollover that saturates electronic components, were the only test conditions which resulted in a subject vehicle HV battery fire.GM announced its intention to conduct a free-of-charge customer satisfaction campaign (CSP) on the subject vehicles on January 5, 2012. The action affects 14,735 vehicles produced prior to December 21, 2011. The CSP addresses three areas related to the issue under investigation. The first involves a modification/strengthening of the structure of the vehicle in the area where battery intrusion occurred in the May 2011 test. The second involves adding a sensor that detects excessive HV battery coolant loss, and control system software that then alerts the driver and prevents recharging of the HV battery. When the battery cannot be recharged, it will be depleted to a lower energy state as the vehicle continues to operate on the internal combustion engine. Lastly, a tamper-proofing device will be added to the system to prevent consumers from adding coolant. GM discusses these revisions in its response to an Information Request (IR) issued by NHTSA, noting that vehicles produced in calendar year 2012 and later will be manufactured to this condition.In December 2011, and at the same test facility, NHTSA repeated the May 2011 side impact test using a model year 2012 Volt modified to the structural condition described in the CSP. The test did not produce intrusion of the HV battery, a coolant leakage, or a fire (see test 7611, available at www.nhtsa.gov/Research/Databases+and+Software). In its IR response, GM describes four (4) additional side impact tests of modified subject vehicles it recently conducted using various build configurations and impact speeds (including higher speeds). GM reports that none produced HV battery intrusion, coolant leakage, or a fire.As noted in the complaint counts above, ODI has not identified a crash occurring in consumer's use of the vehicle that has resulted in a vehicle fire, or produced coolant leakage. ODI notes that side impact crashes with pole-like structures, such as would strike the sill plate, occur fairly infrequently, and such crashes with rollovers are even less frequent. A defect trend has not been identified at this time, and further investi