Message on dash "Service High Voltage charging system" . Code cleared by inexperienced mechanic. Stalled on the side of the road with "Engine not available" , "Low propulsion" . My local Chevy dealership confirmed a high volt battery leak its now at risk for catching on fire
2012 Chevrolet Volt
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2012 Chevrolet Volt do not stand out strongly from the model-year median of 169.
About this comparison →How this year compares
Owner complaints by model year
Compare all Volt years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
185 reports with mileage · 60 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 86 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 86 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel/propulsion System. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
37 reports7/6/2024 Was driving 45 mph on a busy road (running only on the gas engine of this plug-in hybrid). Propulsion Power Reduced message showed near the speedometer. My speed was immediately decreased. The check engine light also came on. Despite pressing the gas pedal, the speed could not be maintained and I had to pull off quickly…
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7/6/2024 Was driving 45 mph on a busy road (running only on the gas engine of this plug-in hybrid). Propulsion Power Reduced message showed near the speedometer. My speed was immediately decreased. The check engine light also came on. Despite pressing the gas pedal, the speed could not be maintained and I had to pull off quickly before causing an accident. Luckily, no accident occurred but I fear would could have happened if I wasn't in the right place to pull over quickly. After getting the car towed to a Chevy dealership, they diagnosed the problem as being with the hybrid battery - it needs to be replaced. I don't understand why I had a full tank of gas, was running on gas, and that a bad EV battery would cause ALL propulsion to stop so quickly.
Vehicle propolusion reduced and engine not available messages were suddenly showing. Check engine light turned on. Suddenly Stalled/stopped in the middle of highway. Safety concerns
2012 CHEVROLET VOLT, THE VEHICLE HAS BEEN LOSING POWER FOR PROPULSION ON THE HIGHWAY/ROADS AT ALL SPEEDS. SHUTTING OFF. ELECTRIC CHARGE IS SUPPOSED TO SWITCH TO THE GASOLINE MOTOR WHEN IT IS LOW, BUT IT DOES NOT, AND VICE VERSA. IT SHOWS HYBRID BATTERY MANAGEMENT HAS A LOSS OF PROPULSION WITH A MESSAGE OF LOW PROPULSION POWER. …
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2012 CHEVROLET VOLT, THE VEHICLE HAS BEEN LOSING POWER FOR PROPULSION ON THE HIGHWAY/ROADS AT ALL SPEEDS. SHUTTING OFF. ELECTRIC CHARGE IS SUPPOSED TO SWITCH TO THE GASOLINE MOTOR WHEN IT IS LOW, BUT IT DOES NOT, AND VICE VERSA. IT SHOWS HYBRID BATTERY MANAGEMENT HAS A LOSS OF PROPULSION WITH A MESSAGE OF LOW PROPULSION POWER. THE ORIGINAL PROBLEM WAS NOT FIXED WITH A RECALL A FEW YEARS BACK BECAUSE THE SAME PROBLEM IS SHOWING UP. NOW, CHEVY DOES NOT HAVE THIS VIN BEING RECALLED. BUT WORSE, THE CONDITIONS IN THE SOFTWARE ARE CAUSING A POWERTRAIN FAILURE WHILE DRIVING. PLEASE HELP. I AM PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I'm constantly receiving a "Propulsion Power Loss" notification on my car. I have brought the car in to a Chevrolet dealer and they refuse to fix it unless I start paying out of pocket costs because the ticket is "closed". This has been going on for about a year since I purchased the car last November and I'm terrified to drive …
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I'm constantly receiving a "Propulsion Power Loss" notification on my car. I have brought the car in to a Chevrolet dealer and they refuse to fix it unless I start paying out of pocket costs because the ticket is "closed". This has been going on for about a year since I purchased the car last November and I'm terrified to drive this car since it literally looses power.
CAR SUDDENLY ENTERSINTO A NO START AND STALL.THIS IS BEING REPAIRED BY H&H CHEVROLET IN OMAHA AT OWNERS EXPENSE.THE PROBLEM SEEMS TO BE IN A FAULTY BATTERYCHARGE SENSOR. THE PART IS BEING ORDERED BY H&H SERVICE DEPARTMENT ANDIS NOTYET INSTALLED.AS OF 2/9/2022.
While traveling slowly (about 25mph) on an uphill grade, my Volt suddenly, with no warning messages or other alerts to me, lost propulsion, power brakes and power steering. This car is extremely hard to steer and to brake without the power assists, so I really had to wrestle with the wheel to avoid losing control of the car, and…
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While traveling slowly (about 25mph) on an uphill grade, my Volt suddenly, with no warning messages or other alerts to me, lost propulsion, power brakes and power steering. This car is extremely hard to steer and to brake without the power assists, so I really had to wrestle with the wheel to avoid losing control of the car, and I really had to jam on the brake pedal to get it to a stop, even though I was moving slowly and had a gravity assist from the uphill slope. It seems to me an event such as I experienced could be catastrophic if it occurred at high speed, and / or on a steep downhill slope or a street with a lot of traffic. Incidentally, when this happened I had just turned onto a side road from a highway with lots of traffic moving at 60-80 miles an hour on a slope so steep that in spite of numerous warning signs, accidents, including fatal accidents, occur regularly on this section of the highway due to drivers failing to apply their brakes hard enough or early enough to keep the car on the road. As a result I felt like I had barely escaped with my life, only as a result of a sudden whim that entered my head to leave the highway for the scenic side road. It may also be relevant that the incident occurred directly after I picked up the car from the Chevy dealer following repair for another incident where I lost propulsion, power brakes, and power steering - the difference being that the car was stationary during the previous incident. The photo shows the electrical connections that the dealer ultimately determined were responsible for the second (Oct. 20) incident, and maybe the first as well. These terminals are enclosed, and not visible to the car owner, even with the hood lifted. Checking the terminals is not part of any maintenance recommended in the owner's handbook, nor apparently in the standard service procedures, even when a car comes in with symptoms that could be caused by a loose connection, even after replacing the 12V battery, as they did.
2012 Chevy Volt, has been stalling out on the highway since it was brand new, every 6 months. It has been to the Chevrolet dealer many times and they just reset it and move on. In every case the car works for a short time, 6 to 8 months max and dies out again. They have updated the software many times, but nothing has changed…
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2012 Chevy Volt, has been stalling out on the highway since it was brand new, every 6 months. It has been to the Chevrolet dealer many times and they just reset it and move on. In every case the car works for a short time, 6 to 8 months max and dies out again. They have updated the software many times, but nothing has changed it. It keeps stalling out on the interstate with high speed traffic, a severe hazard. Chevy dealerships have never been able to get to the core of the issue. The last time it died, the dealer said they did not know what else to do and told me to call GM. I have every receipt of this happening. The last time this happened is today, 9/29/2021 and has happened 3 times in the last month now. My wife and kids life was at risk several times with this car. It is an extreme safety hazard.
THE VEHICLE HAS ILLUMINATED THE CHECK ENGINE LIGHT WITH A WARNING THAT THE BATTERY IS TOO COLD. THIS OCCURRED WHILE IN MOTION ON A HIGHWAY UNDER NORMAL CONDITIONS IN SUMMER TEMPERATURES. AN INTERNET SEARCH HAS INDICATED THAT A TEMPERATURE SENSOR MAY BE TO BLAME, AND THAT THE ELECTRICAL SYSTEM MAY TRY TO HEAT THE BATTERY TO AN UN…
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THE VEHICLE HAS ILLUMINATED THE CHECK ENGINE LIGHT WITH A WARNING THAT THE BATTERY IS TOO COLD. THIS OCCURRED WHILE IN MOTION ON A HIGHWAY UNDER NORMAL CONDITIONS IN SUMMER TEMPERATURES. AN INTERNET SEARCH HAS INDICATED THAT A TEMPERATURE SENSOR MAY BE TO BLAME, AND THAT THE ELECTRICAL SYSTEM MAY TRY TO HEAT THE BATTERY TO AN UNSAFE LEVEL.
TEMPERATURE SENSORS RESPONSIBLE FOR MONITORING THE BATTERY PACK FAIL UNEXPECTEDLY. SOMETIMES DISPLAYING A "BATTERY TOO COLD PLUG INTO WARM" MESSAGE OR A CHECK ENGINE LIGHT. PERSONALLY, THIS IS THE SECOND TIME I'VE HAD A SENSOR FAIL. THE ENTIRE MODULE CONTAINING THE FAILED SENSOR MUST BE REPLACED. THE BATTERY IS MADE UP OF THREE …
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TEMPERATURE SENSORS RESPONSIBLE FOR MONITORING THE BATTERY PACK FAIL UNEXPECTEDLY. SOMETIMES DISPLAYING A "BATTERY TOO COLD PLUG INTO WARM" MESSAGE OR A CHECK ENGINE LIGHT. PERSONALLY, THIS IS THE SECOND TIME I'VE HAD A SENSOR FAIL. THE ENTIRE MODULE CONTAINING THE FAILED SENSOR MUST BE REPLACED. THE BATTERY IS MADE UP OF THREE DIFFERENT SECTIONS CALLED MODULES. WHEN A SENSOR FAILS, THE CAR WILL SIMPLY REFUSE TO START DESPITE BEING WITHIN A NORMAL OPERATING TEMPERATURE RANGE. I'VE HAD THE MESSAGE DISPLAY WHEN IN MOTION. THIS TIME HOWEVER, THE MESSAGE WAS ACCOMPANIED BY A CHECK ENGINE LIGHT, AND A BURNING ODOR THAT RESEMBLES BURNING PLASTIC WHILE THE ENGINE IS RUNNING. I HAVE YET TO EXPERIENCE REDUCED PROPULSION OF ANY KIND WHILE DRIVING.
Official recalls
215V145000 · Electrical System:ignition; Engine And Engine Cooling:engine:gasoline
Mar 13, 2015
General Motors LLC (GM) is recalling certain model year 2011-2013 Volt vehicles manufactured August 25, 2010, to June 26, 2013. If the driver exits the vehicle without turning off the electrical system, the battery may drain low enough that the gasoline engine will automatically start itself to recharge the electric battery.
Consequence & remedy
Consequence: If the engine runs for an extended period of time in an enclosed space, there may be a build up of carbon monoxide, increasing the risk of personal injury.
Remedy: GM will notify owners, and dealers will update the engine management software to limit the time that the stationary vehicle can be left in the ON position, free of charge. The recall began April 15, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14617.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2011-2013 Volt vehicles manufactured August 25, 2010, to June 26, 2013. If the driver exits the vehicle without turning off the electrical system, the battery may drain low enough that the gasoline engine will automatically start itself to recharge the electric battery.
Consequence: If the engine runs for an extended period of time in an enclosed space, there may be a build up of carbon monoxide, increasing the risk of personal injury.
Remedy: GM will notify owners, and dealers will update the engine management software to limit the time that the stationary vehicle can be left in the ON position, free of charge. The recall began April 15, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14617.
Engine And Engine Cooling:engine:gasoline
General Motors LLC (GM) is recalling certain model year 2011-2013 Volt vehicles manufactured August 25, 2010, to June 26, 2013. If the driver exits the vehicle without turning off the electrical system, the battery may drain low enough that the gasoline engine will automatically start itself to recharge the electric battery.
Consequence: If the engine runs for an extended period of time in an enclosed space, there may be a build up of carbon monoxide, increasing the risk of personal injury.
Remedy: GM will notify owners, and dealers will update the engine management software to limit the time that the stationary vehicle can be left in the ON position, free of charge. The recall began April 15, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14617.
13V271000 · Electronic Stability Control (esc); Service Brakes
Jun 27, 2013
General Motors (GM) is recalling certain model year 2012 Chevrolet Volt vehicles manufactured March 1, 2012, through April 17, 2012. Due to a brake pressure modulator valve problem, the vehicles do not relieve brake pressure from the front brakes during an anti-lock brake system (ABS), electronic stability control (ESC), or traction control event. One or both front brakes may lock up and not release. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standards (FMVSS) No. 126, "Electronic Stability Control Systems"' and No. 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: If the brakes lock up it could cause a loss of steering control and/or a lengthened distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will install a new brake pressure modulator valve free of charge. The recall is expected to begin July 12, 2013. Owners may contact Chevrolet at 1-866-694-6546. GM's recall number is 13184.
Additional source detail variants (2)
Service Brakes
General Motors (GM) is recalling certain model year 2012 Chevrolet Volt vehicles manufactured March 1, 2012, through April 17, 2012. Due to a brake pressure modulator valve problem, the vehicles do not relieve brake pressure from the front brakes during an anti-lock brake system (ABS), electronic stability control (ESC), or traction control event. One or both front brakes may lock up and not release. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standards (FMVSS) No. 126, "Electronic Stability Control Systems"' and No. 135, "Light Vehicle Brake Systems."
Consequence: If the brakes lock up it could cause a loss of steering control and/or a lengthened distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will install a new brake pressure modulator valve free of charge. The recall is expected to begin July 12, 2013. Owners may contact Chevrolet at 1-866-694-6546. GM's recall number is 13184.
Electronic Stability Control (esc)
General Motors (GM) is recalling certain model year 2012 Chevrolet Volt vehicles manufactured March 1, 2012, through April 17, 2012. Due to a brake pressure modulator valve problem, the vehicles do not relieve brake pressure from the front brakes during an anti-lock brake system (ABS), electronic stability control (ESC), or traction control event. One or both front brakes may lock up and not release. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standards (FMVSS) No. 126, "Electronic Stability Control Systems"' and No. 135, "Light Vehicle Brake Systems."
Consequence: If the brakes lock up it could cause a loss of steering control and/or a lengthened distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will install a new brake pressure modulator valve free of charge. The recall is expected to begin July 12, 2013. Owners may contact Chevrolet at 1-866-694-6546. GM's recall number is 13184.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
PE19013 · Passenger Sensing System
Opened Sep 17, 2019 · Closed Jul 2, 2021
Status: closed (inferred from source dates) · Air Bags:sensor:occupant Classification:front Passenger
In September 2019, the Office of Defects Investigation (ODI) opened PE19-013 to assess the potential safety related effects of a malfunction of the Passenger Sensing System (PSS) in 2012-2013 Model Year (MY) Chevrolet Volt vehicles. Consumers reported that due to a malfunction of the PSS, the air bag system malfunction indicator light (MIL) was activated. Many of the complaints noted the malfunction occurred after the warranty period expired and mentioned high repair costs as a major deterrent to the repair of the vehicle.The PSS sensor mat is embedded in the front passenger seat cushion and is intended to detect child seats and small statured occupants who could be harmed by deployment of the frontal passenger air bag. The PSS may develop a malfunction due to bunching of the sensor mat in the seat trench. The bunching of the sensor mat could cause the mat to repeatedly fold in the same location. Over time, the repeated folding can cause an increased resistance in the sensor mat. An increased resistance in the PSS sensor mat is detected as a fault in the air bag system diagnostic. If this fault is detected, a diagnostic trouble code will be stored in the air bag control unit and the air bag MIL will illuminate.Further, if the fault is detected, the passenger frontal and knee air bags will be suppressed in a crash of sufficient severity to warrant a commanded deployment regardless of the nature of size of the occupant of the front passenger seat.The report counts shown above include only those reports that specifically address the issue covered by this investigation, failure of the PSS sensor mat. Reports alleging only that the air bag light is on with no cause stated, or where a different cause was otherwise identified, were excluded as the air bag light could be illuminated for system faults other than a PSS malfunction.The subject vehicles have been in service for approximately ten (10) years. An analysis of General Motors (GM) warranty data for the subject vehicles, including a comparison with other agency and manufacturer data pertaining to similar occupant detection system failure investigations, indicates the subject vehicles experience a comparatively low complaint rate for this issue given the number of years the vehicles have been in service.GM has instituted a cost reduction program for the repair/replacement of the PSS in the subject vehicles. Based on this cost reduction program as well as:1) a comparatively low warranty rate; 2) no reported injuries, deaths or asymmetric deployments; and 3) the age of the vehicles; ODI is closing this Preliminary Evaluation. The closing of this investigation does not constitute a finding by NHTSA that a safety related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
PE11037 · Post-Crash Ev Fire Hazard
Opened Nov 25, 2011 · Closed Jan 20, 2012
Status: closed (inferred from source dates) · Electrical SYSTEM:12V/24V/48V Battery
The subject vehicles, which employ emerging technology, are range-extended electric vehicles that utilize a high voltage (HV) battery to provide energy for propulsion. The HV battery is lithium-ion based technology that has a nominal full charge of 390 VDC, a 16 kWh capacity, and a control system that incorporates liquid (antifreeze) cooling and various electronic devices (control modules, sensors, wiring, etc) to monitor and manage the HV battery. The HV battery, portions of the cooling system, and the control system are contained within a common enclosure.During an NCAP oblique side pole impact test conducted by NHTSA in May 2011, the pole struck and deformed the sill plate under the driver's door at a location where there is a structural member. The lateral member displaced inward, pierced the HV battery enclosure and battery, and caused a battery coolant leak. Thereafter, the Agency conducted a rollover test (the rollover test consists of four 90-degree rotate-and-hold movements about the vehicle's longitudinal axis). In that test, the HV battery and electronics were exposed to coolant that leaked as a result of the crash. The vehicle fire that occurred three weeks later and the additional testing NHTSA conducted are discussed in a report titled 2011 Chevrolet Volt Battery Fire Incident Report a copy of which is available in the public file. The report indicates that intrusion induced coolant leakage, and subsequent rollover that saturates electronic components, were the only test conditions which resulted in a subject vehicle HV battery fire.GM announced its intention to conduct a free-of-charge customer satisfaction campaign (CSP) on the subject vehicles on January 5, 2012. The action affects 14,735 vehicles produced prior to December 21, 2011. The CSP addresses three areas related to the issue under investigation. The first involves a modification/strengthening of the structure of the vehicle in the area where battery intrusion occurred in the May 2011 test. The second involves adding a sensor that detects excessive HV battery coolant loss, and control system software that then alerts the driver and prevents recharging of the HV battery. When the battery cannot be recharged, it will be depleted to a lower energy state as the vehicle continues to operate on the internal combustion engine. Lastly, a tamper-proofing device will be added to the system to prevent consumers from adding coolant. GM discusses these revisions in its response to an Information Request (IR) issued by NHTSA, noting that vehicles produced in calendar year 2012 and later will be manufactured to this condition.In December 2011, and at the same test facility, NHTSA repeated the May 2011 side impact test using a model year 2012 Volt modified to the structural condition described in the CSP. The test did not produce intrusion of the HV battery, a coolant leakage, or a fire (see test 7611, available at www.nhtsa.gov/Research/Databases+and+Software). In its IR response, GM describes four (4) additional side impact tests of modified subject vehicles it recently conducted using various build configurations and impact speeds (including higher speeds). GM reports that none produced HV battery intrusion, coolant leakage, or a fire.As noted in the complaint counts above, ODI has not identified a crash occurring in consumer's use of the vehicle that has resulted in a vehicle fire, or produced coolant leakage. ODI notes that side impact crashes with pole-like structures, such as would strike the sill plate, occur fairly infrequently, and such crashes with rollovers are even less frequent. A defect trend has not been identified at this time, and further investi
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