2008 Chevrolet Uplander

TL* THE CONTACT OWNS A 2008 CHEVROLET UPLANDER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR END OF THE SUSPENSION FRACTURED AND FELL TO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE REAR FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 225,000. UPDATED 01/20/15*LJ UPDATED 01/20/15

VEHICLE LEANED TO LEFT WHEN DRIVEN AT 40 MPH OR ABOVE. CONTACTED GM HOTLINE AND ADVISED TO TAKE TO DEALER FOR DIAGNOSTIC. TOOK VEHICLE TO LOCAL DEALER ON 9/8/2014 (WILSON, NC) AND WAS ADVISED THAT RIGHT REAR WHEEL ASSEMBLY NEEDED REPLACING. IN ADDITION, IT WAS SUGGESTED THAT REAR SHOCKS AND BRAKE PADS BE REPLACED. TOTAL COSTS WERE $1035.09. I PICKED UP VEHICLE ON 9/11/2014 AND NOTICED THAT LEANING HAD DIMINISHED BUT STILL PERSISTED WHEN ROAD SLOPES OR CURVES TOWARDS THE LEFT. HAVE TAKEN VEHICLE BACK TO DEALER THREE TIMES AND THEY INSIST THAT THIS IS NORMAL ALTHOUGH I HAVE NEVER EXPERIENCED THIS IN THE SIX YEARS THAT I HAVE OWNED THIS VAN. ON MOST RECENT VISIT, SERVICE MANAGER TOOK VAN INTO SHOP FOR ABOUT 15 MINUTES AND THE PROBLEM HAS WORSENED WITH VAN FEELING LIKE A JALOPY RIDE ON UNEVEN SURFACES. THE STEERING WHEEL NOW VIBRATES AND MAKES A WEIRD GRINDING NOISE IF TURNED TO MORE THAN HALF WAY IN EITHER DIRECTION. I NOW PRAY EACH TIME I MUST DRIVE THE VEHICLE BECAUSE I AM NOT SURE THAT IT WILL NOT TIP OVER. NEITHER THE DEALER NOR GM HAVE BEEN ABLE TO CORRECT THE PROBLEM AND HAVE MADE ME TO FEEL AS THOUGH I AM OVERREACTING TO THE SITUATION. I HOPE THIS REPORT WILL HELP TO ADDRESS THIS MATTER FOR MYSELF AND OTHER UPLANDER OWNERS. ANY SUGGESTIONS YOU MAY HAVE ARE WELCOMED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SAFETY ISSUE: THE FIRST OCCURRENCE DATE IS AN ESTIMATE, AS I DO NOT REMEMBER, BUT THE PROBLEM HAS OCCURRED AGAIN THIS NIGHT: FOR NO REASON AT ALL THE ALARM BEGAN GOING OFF (OF COURSE IN THE MIDDLE OF THE NIGHT). I WAS AWAKE. I LIVE IN A PRETTY SAFE PARK. AT APPROXIMATELY 1230A THE ALARM WENT OFF. I RAN OUT TO CHECK AND THERE WAS NO ONE AND NOTHING AROUND THAT COULD HAVE TRIPPED IT, ESPECIALLY SINCE I DIDN'T SET IT. THE VAN WAS UNLOCKED, THE KEY OUT OF THE IGNITION AND HANGING BY THE LANYARD. I GRABBED THE FOB AND SHUT IF OFF. 20 MINUTES LATER, IT DID IT AGAIN, THEN AGAIN, THEN AGAIN,T HEN AGAIN, EACH TIME ABOUT 20 MINUTES APART. I WAS STARTING TO PANIC BECAUSE I DIDN'T WANT TO ANGER THE NEIGHBORS AND END UP EVICTED. MY SPOUSE AND I HAD TO PULL THE HORN FUSE TO SILENCE THE CAR. THE LIGHTS WENT OFF ABOUT 20 MINUTES LATER, THEN THE PROBLEM WENT AWAY...I THOUGHT. I CONTACTED GM ABOUT THIS AND AN ISSUE WITH THE LOCKING SYSTEM (DOORS WILL NOT UNLOCK WITH EITHER THE FOB OR THE INSIDE SWITCH). THEY APOLOGIZED AND OFFERED TO AUTHORIZE REPAIRS, BUT INFORMED ME THAT THE COST OF THE REPAIRS WAS MY PROBLEM. IT IS POSSIBLE THAT THE TWO ISSUES ARE LINKED. THE LOCK PROBLEM CAME FIRST. BUT BECAUSE I CANNOT AFFORD THE COST OF REPAIRS (I AM LOW INCOME), I HAVE TO DRIVE WITHOUT THE USE OF MY HORN, WHICH IS A NO-NO AND A SAFETY PROBLEM. TONIGHT, THE LIGHTS STARTED FLASHING ON THEIR OWN. THEY FLASHED TWICE, THEN STOPPED FOR ALMOST A MINUTE, THEN DID IT AGAIN A FEW TIMES MORE, THEN IT STOPPED ALTOGETHER. LATER, IT DID IT AGAIN...AND AGAIN...THE LOCK ISSUE IS A HEALTH HAZARD FOR ME BECAUSE I HAVE A PLETHORA OF ILLNESSES THAT CAUSE ME DISABILITY. I MUST PULL HEAVY OBJECTS OVER THE RUMBLE SEAT TO THE SINGLE SEAT IN FRONT OF IT, GET OUT OF THE CAR (PAINFUL TO MY KNEES AND LOWER BACK), THEN GET THE ITEM OUT. WHEN I AM FINISHED, I AM LITERALLY FINISHED. I AM CAUSED PHYS. & MENTAL PAIN. *TR

THIS VEHICLE IS SUFFERING AN INTERMITTENT DRIVER INFORMATION CENTER NOTIFICATION... STATING,.... CHECK ABS BRAKE SYSTEM, CHECK TRACTION CONTROL SYSTEM, CHECK STABILITY CONTROL SYSTEM.... ALL THE CORRESPONDING SYSTEM DASH LIGHTS ARE THEN ON. I ALSO BELIEVE I HAVE SMELLED AN ODOR IN MY CAR ... A FAINT SMELL OF SOMETHING BURNT... *TR

TL* THE CONTACT OWNS A 2008 CHEVROLET UPLANDER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2008 CHEVROLET UPLANDER. AFTER THE CONTACT ACTIVATED THE CRUISE CONTROL AT 15 MPH, THE VEHICLE ACCELERATED ABRUPTLY. THE CONTACT'S FOOT WAS NOT DEPRESSING THE ACCELERATOR PEDAL AT THE TIME OF THE FAILURE. AS A RESULT, THE CONTACT CRASHED INTO A POLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 110,000.