NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
27 reportsClear category filter130,000 miles · Nov 23, 2011
StructureSuspension
TL* THE CONTACT OWNS A 2007 CHEVROLET UPLANDER. THE CONTACT STATED THAT THE VEHICLE STARTED TO MAKE A CLUNKING SOUND AND THE VEHICLE REAR WOULD SWAY BACK AND FORTH WHILE DRIVING. THE VEHICLE WAS TAKEN TO A LOCAL SHOP, WHO DIAGNOSED THAT THE REAR CONTROL ARM WAS DEFECTIVE AND AFFECTED THE FRAME. AS A RESULT, IT NEEDED TO BE WELDE…
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TL* THE CONTACT OWNS A 2007 CHEVROLET UPLANDER. THE CONTACT STATED THAT THE VEHICLE STARTED TO MAKE A CLUNKING SOUND AND THE VEHICLE REAR WOULD SWAY BACK AND FORTH WHILE DRIVING. THE VEHICLE WAS TAKEN TO A LOCAL SHOP, WHO DIAGNOSED THAT THE REAR CONTROL ARM WAS DEFECTIVE AND AFFECTED THE FRAME. AS A RESULT, IT NEEDED TO BE WELDED BACK ON. THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 140,000.
NHTSA ODI #10436856
57,000 miles · Nov 17, 2011
Structure
PASSENGER SLIDING DOORS OPENING WHILE GOING DOWN THE FREEWAY AT 60 MPH ALSO A BING SOUND GOING OFF THE WHOLE TIME ON OUR WAY TO THE SHOP TO GET MY DOORS LOOKED AT. MY 3 YR.OLD SON WAS SITTING IN THE SEAT WHEN THIS HAPPENED. DON'T WANT TO THINK ABOUT WHAT COULD HAVE HAPPENED, IF HE DID NOT HAVE SEAT BELT ON. THANK GOD THERE WAS N…
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PASSENGER SLIDING DOORS OPENING WHILE GOING DOWN THE FREEWAY AT 60 MPH ALSO A BING SOUND GOING OFF THE WHOLE TIME ON OUR WAY TO THE SHOP TO GET MY DOORS LOOKED AT. MY 3 YR.OLD SON WAS SITTING IN THE SEAT WHEN THIS HAPPENED. DON'T WANT TO THINK ABOUT WHAT COULD HAVE HAPPENED, IF HE DID NOT HAVE SEAT BELT ON. THANK GOD THERE WAS NOT A DEATH THAT DAY, DO TO THE DOORS. I WANT MY MONEY BACK TO BUY A SAFER CAR FOR ME AND MY FAMILY. THIS CAR IS GOING TO KILL PPL. THEY SHOULD HAVE A RECALL ON THIS CAR I JUST BOUGHT THIS CAR.IT IS ONLY 2 WEEKS OLD. ALREADY 450 OUT MY POCKET TO FIX THIS. I WORK PART TIME THREE DAYS A WEEK. I HAVE FIVE CHILDREN I CANT BE PAYING FOR THIS VAN WAS NOT MADE WITH SAFETY IN MIND I THINK CHEVY WAS JUST TURNING TO MAKE A VAN TO SELL WITH OUT THE PEOPLE IN MIND LIKE MY SELF. I BOUGHT THE CAR USED 10,000 A WHOLE YROF WHAT I MAKE TO BUY THIS DEATH TRAP. ITS NOT FAIR THAT'S THIS CAR HAS NOT BEEN RECALLED SOME ONE NEEDS TO DO SOMETHING. THE PUBLIC SHOULD NOT BE THE ONE TO HAVE TO BE TESTED. ALL CARS AND VANS ALIKE SHOULD BE MADE TO BE SAFE FOR THE PPL THAT BUY THEM. *TR
NHTSA ODI #10436169
45,000 miles · Jun 8, 2011
Structure
TL* THE CONTACT OWNS A 2007 CHEVROLET UPLANDER. THE CONTACT STATED THAT THE PASSENGER POWER SLIDING DOOR WOULD NOT CLOSE SPORADICALLY. ONCE THE DOOR WAS FINALLY ABLE TO BE CLOSED, THE DOOR WOULD NOT OPEN. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 106,000.
NHTSA ODI #10405644
98,000 miles · Apr 10, 2011
Structure
2007 CHEVROLET UPLANDER, BOTH SLIDING DOOR WHEEL BEARING BALLS BROKE. THE CAUSE WAS THE DOORS JUST FELL OFF TRACK. THE ARE ALSO ELECTRONIC OPEN AND CLOSING DOORS, IT STARTED WITH NOT CLOSING ALL THE WAY"UNLESS CLOSED MANUALLY". BOTH DOORS BROKE WITHIN TWO MONTHS OF EACH OTHER. THROUGH THE DEALER THIS IS A LITTLE OVER TWO HUNDRED…
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2007 CHEVROLET UPLANDER, BOTH SLIDING DOOR WHEEL BEARING BALLS BROKE. THE CAUSE WAS THE DOORS JUST FELL OFF TRACK. THE ARE ALSO ELECTRONIC OPEN AND CLOSING DOORS, IT STARTED WITH NOT CLOSING ALL THE WAY"UNLESS CLOSED MANUALLY". BOTH DOORS BROKE WITHIN TWO MONTHS OF EACH OTHER. THROUGH THE DEALER THIS IS A LITTLE OVER TWO HUNDRED DOLLAR FIX. *TR
NHTSA ODI #10395390
56,000 miles · Feb 16, 2011
Latches/locks/linkagesStructure
I HAVE A 2007 UPLANDER LT. I BOUGHT IT BRAND NEW JAN 2007. IN APRIL 2007, MY PASSENGER SIDE SLIDING DOOR BEGAN MESSING UP. THE DOOR WOULD OPEN AT TIME. IT WAS TAKEN TO THE DEALERSHIP 6 TIMES TOTAL, THE 5TH TIME IT WAS TAKEN WITH THE DOOR OPEN, BECAUSE IT WOULD NOT CLOSE. BY THAT POINT, GM WAS INVOLVED AND RECOMMENDED COMPLETE RE…
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I HAVE A 2007 UPLANDER LT. I BOUGHT IT BRAND NEW JAN 2007. IN APRIL 2007, MY PASSENGER SIDE SLIDING DOOR BEGAN MESSING UP. THE DOOR WOULD OPEN AT TIME. IT WAS TAKEN TO THE DEALERSHIP 6 TIMES TOTAL, THE 5TH TIME IT WAS TAKEN WITH THE DOOR OPEN, BECAUSE IT WOULD NOT CLOSE. BY THAT POINT, GM WAS INVOLVED AND RECOMMENDED COMPLETE REPLACEMENT OF THE MECHANICAL PORTION OF THE DOOR. THIS WAS DONE BY THE DEALERSHIP OR SO EVERYONE THOUGHT. IT BEGAN MESSING UP AGAIN AND I TOOK IT IN FOR THE LAST TIME AND IT WAS DETERMINED THE TECHNICIAN ONLY REPLACED PORTION OF THE PARTS. IT WAS FINALLY FIXED THAT LAST TIME AND I GOT ONE YEAR FREE OIL CHANGE AND TIRE ROTATION. THE STORY DOES NOT END. IN APRIL 2010, MY DRIVER SIDE SLIDING DOOR STARTED MESSING UP. IT HAS BEEN TAKEN IN TO A DIFFERENT DEALERSHIP 8 TIMES, EVEN THOUGH THEY OFFICIALLY SAY IT IS 6 TIMES. I GET THE SAME RESPONSE EACH TIME, THEY CANNOT REPRODUCE. GM HAS NOW GOT INVOLVED TWICE AND AT THIS POINT HAS ALSO BEEN NO HELP TO FIND THE ROOT CAUSE. THIS TIME AROUND THE DOOR UNLATCHES ITSELF BOTH WHEN SITTING AND WHILE DRIVING. IT NEVER OPENS LIKE THE PASSENGER DOOR DID. THE ALARM THAT GOES OFF WHEN A DOOR IS OPEN WHEN YOU HAVE THE KEY IN THE IGNITION AND THE VEHICLE STARTED, SOUNDS AND THERE IS NO INDICATION ON THE DISPLAY THAT A DOOR IS OPEN. THE DOOR WILL SOMETIMES NOT OPEN VIA REMOTE, OVERHEAD OR THE SIDE BUTTON. MOST OF THE TIME IT HAS TO BE OPENED MANUALLY, ONCE THAT OCCURS NO AMOUNT OF BATTERY POWER WILL CLOSE THE DOOR. THE DOOR HAS TO BE FORCED CLOSED. THE DOOR WILL ALSO, IN THE MIDDLE OF CLOSING, OPEN BACK UP AND THEN GO INTO ALARM. TWO OF THE TIMES TAKEN THE SERVICE EXPERIENCED THE QUIRKS OF THE DOOR. ONCE IT WAS BACK TO WHERE THE SERVICE TECH CAN LOOK AT IT, IT WOULD NOT REPRODUCE. NO ERROR CODES HAVE EVER BEEN SHOWN ON READOUTS. THE VEHICLE CURRENTLY HAS 66800 MILES. THE BATTERY WAS REPLACED IN NOV 2009 AND WHEN I TOOK IT IN THE FIRST TIME IN MAY 2010, THEY BLAMED IT ON THIRD PARTY. STILL HAVING PROBLEMS.*TR
NHTSA ODI #10383022
22,000 miles · Aug 1, 2010
Child SeatStructure
2007 CHEVY UPLANDER WITH IN THE FIRST MONTH THE DOOR WOULD NOT CLOSE THEN IT WOULD COME OPEN WHILE DRIVING THIS IS WHERE THE CHILD SAFETY SEAT IS. IT HAS BEEN IN THE SHOP 15 TIMES, THEY HAVE REPLACED EVERY PART, THEY HAVE REPROGRAMMED OVER AND OVER. CHEVY IS SAYING THEY WOULD GIVE ME 2000.00 OFF A NEW CAR. TO ME THAT IS NOT A FI…
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2007 CHEVY UPLANDER WITH IN THE FIRST MONTH THE DOOR WOULD NOT CLOSE THEN IT WOULD COME OPEN WHILE DRIVING THIS IS WHERE THE CHILD SAFETY SEAT IS. IT HAS BEEN IN THE SHOP 15 TIMES, THEY HAVE REPLACED EVERY PART, THEY HAVE REPROGRAMMED OVER AND OVER. CHEVY IS SAYING THEY WOULD GIVE ME 2000.00 OFF A NEW CAR. TO ME THAT IS NOT A FIX!!!! *TR
NHTSA ODI #10346676
52,000 miles · May 18, 2010
Latches/locks/linkagesStructure
I PICKED UP MY STEPDAUGHTER & HER FRIENDS FROM THE MALL. MY MOM WAS IN THE PASSENGER SEAT. MY STEPDAUGHTER & HER FRIENDS GOT IN THE 2ND ROW & 3RD ROW SEATS. WE SHUT THE DOOR & DROVE OFF. THE REAR PASSENGER DOOR MESSAGE CAME ON & THE LOCKS STARTED CLICKING. I PULLED OVER TO CHECK THE DOOR & IT WAS AJAR. I OPENED THE DOOR, SHUT…
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I PICKED UP MY STEPDAUGHTER & HER FRIENDS FROM THE MALL. MY MOM WAS IN THE PASSENGER SEAT. MY STEPDAUGHTER & HER FRIENDS GOT IN THE 2ND ROW & 3RD ROW SEATS. WE SHUT THE DOOR & DROVE OFF. THE REAR PASSENGER DOOR MESSAGE CAME ON & THE LOCKS STARTED CLICKING. I PULLED OVER TO CHECK THE DOOR & IT WAS AJAR. I OPENED THE DOOR, SHUT IT & MADE SURE IT WAS CLOSED THEN DROVE OFF. THE WHOLE WAY HOME THE DOOR KEPT CLICKING AS IF IT WERE TRYING TO CLOSE & THE LOCKS WERE TRYING TO CATCH. THIS HAPPENED SEVERAL MONTHS AGO AND I'VE BEEN TRYING TO GET THIS PROBLEM FIXED EVER SINCE. EVERY DAY THE DOORS CLICK, BECAUSE THE DOOR IS NOT COMPLETELY CLOSED. I CALLED THE DEALERSHIP WERE I'VE BEEN GETTING WORK DONE, BECAUSE A YEAR INTO HAVING THE VEHICLE THE MOTORS ON BOTH DOORS HAD TO BE REPLACED. THIS IS MY 2ND YEAR GOING INTO MY 3RD YEAR OF HAVING THE VAN; HOWEVER THIS IS THE 2ND TIME I'VE HAD PROBLEMS WITH THE DOORS. I DON'T CARRY PASSENGERS, BECAUSE I'M AFRAID THE DOORS ARE GOING TO POP OPEN & SOMEONE WILL FALL OUT! THOUGH I GOT THIS PROBLEM FIXED BEFORE, THE PARTS ARE NO LONGER UNDER WARRANTY & THEY ARE CHARGING ME $100 JUST TO LOOK AT THE DOORS & ASSESS THE PROBLEM. DEPENDING ON WHAT'S GOING ON I MAY BE CHARGED $800 TODAY TO FIX THIS PROBLEM & READING THE COMPLAINTS ON THIS CAR TODAY SOOTHES THE FACT THAT I'M NOT THE ONLY 1 HAVING THIS PROBLEM WITH MY DOORS; HOWEVER, SOMEONE NEEDS TO DO MORE THAN HAVE US COMPLAIN. THESE VEHICLES NEED TO BE RECALLED & FIXED ASAP, BEFORE SOMEONE GETS HURT BADLY OR KILLED! *TR
NHTSA ODI #10330977
3,800 miles · Apr 5, 2010
Structure
WE WERE DRIVING DOWN THE ROAD AND THE PASSENGER SIDE VAN DOOR OPENED UP BY ITSELF. LEFT SIDE SLIDING DOOR DOES THE SAME THING, BUT NO AS OFTEN. WE JUST BOUGHT THE VEHICLE FEW MONTHS PRIOR. THIS WOULD HAPPEN INTERMITTENTLY. WE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY REPLACED THE FOLLOWING RIGHT PASSENGER SLIDING DOOR: (MAY…
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WE WERE DRIVING DOWN THE ROAD AND THE PASSENGER SIDE VAN DOOR OPENED UP BY ITSELF. LEFT SIDE SLIDING DOOR DOES THE SAME THING, BUT NO AS OFTEN. WE JUST BOUGHT THE VEHICLE FEW MONTHS PRIOR. THIS WOULD HAPPEN INTERMITTENTLY. WE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY REPLACED THE FOLLOWING RIGHT PASSENGER SLIDING DOOR: (MAY 7, 2008) MOTOR RETAINER ( WE WERE TOLD, THE FIRST THREE MOTORS THEY INSTALLED THAT DAY WERE NOT WORKING) JULY 8, 2008 REPROGRAM SLIDING DOOR MODULE APRIL 2ND REPLACED RIGHT SLIDING DOOR: MOTOR REALIGN LEFT SIDE SLIDING DOOR AND CLEAN THE CLUTCH NOTE* WHEN WE CLOSE THE DOORS WITH THE REMOTE, SOMETIMES THEY WILL NOT SHUT PROPERLY. ON OCCASION, WE WILL SHUT THE DOORS AND GO INSIDE AND COME OUT AND FIND THE DOOR OPEN. WHEN THE PROBLEM OCCURS, IT IS A DISTRACTION WHILE DRIVING. THE DEALERSHIP HAS REPLACED THE MOTOR A FEW TIMES. *TR
NHTSA ODI #10323853
49,350 miles · Feb 23, 2010
Structure
WHILE DROPPING MY KIDS OFF AT SCHOOL ON JANUARY 26, 2010, MY DAUGHTER CLOSED OUR DRIVER SIDE REAR SLIDING DOOR OF OUR 2007 CHEVY UPLANDER. THE WHOLE DOOR FELL OFF IN HER HANDS. WE TOOK IT TO CARMAX WHERE WE BOUGHT IT, ALONG WITH THEIR EXTENDED WARRANTY, AND WERE TOLD THAT IT WOULD NOT BE COVERED UNDER THE WARRANTY. WE WOULD H…
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WHILE DROPPING MY KIDS OFF AT SCHOOL ON JANUARY 26, 2010, MY DAUGHTER CLOSED OUR DRIVER SIDE REAR SLIDING DOOR OF OUR 2007 CHEVY UPLANDER. THE WHOLE DOOR FELL OFF IN HER HANDS. WE TOOK IT TO CARMAX WHERE WE BOUGHT IT, ALONG WITH THEIR EXTENDED WARRANTY, AND WERE TOLD THAT IT WOULD NOT BE COVERED UNDER THE WARRANTY. WE WOULD HAVE TO TAKE IT TO A BODY SHOP TO HAVE IT FIXED BECAUSE THEY COULD NOT REPAIR IT THERE. THEY CHARGED US $87.00 TO TELL US THIS. WE WERE ALSO TOLD THAT THE ONLY TIME THEY HAVE SEEN THIS HAPPEN BEFORE WAS DUE TO A FAULTY PART OR WHEN THE VEHICLE WAS IN AN ACCIDENT. WHEN WE BOUGHT IT IN MAY OF 2008 WE WERE GUARANTEED BY CARMAX THAT IT WAS INSPECTED FOR DEFECTS AS WELL AS NEVER BEING IN AN ACCIDENT. AT OUR FIRST OIL CHANGE IT WAS DISCOVERED TO HAVE TWO LEAKS, ONE IN THE OIL RESERVE AND ONE IN THE AIR CONDITIONER UNIT WHICH WERE COVERED BY THE ORIGINAL WARRANTY OF CHEVY. I HAVE BEEN IN CONTACT WITH THE CHEVY CORPORATE OFFICES BUT THEY WANT ME TO TAKE IT TO A CHEVY DEALER TO HAVE IT LOOKED AT (AGAIN AT OUR COST) AND THEN THEY WILL FIX IT AND HELP US GET FINANCING TO PAY FOR IT. WHY DO WE HAVE TO PAY FOR IT WHEN WE ARE NOT AT FAULT AND IT COULD HAVE DONE DAMAGE TO MY CHILDREN OR OTHER CARS AROUND IT. *TR
NHTSA ODI #10313007
Mileage unknown · Nov 16, 2009
Latches/locks/linkagesStructure
I RECENTLY HAD MY 2007 CHEVROLET UPLANDER,IN FOR SERVICE/REPAIR TO THE RIGHT SIDE PSD(POWER SLIDING DOOR) ON MY VAN. THE TECHNICIAN ONLY CLEANED THE CONTACTS AND SAID THAT THERE WAS NOTHING WRONG WITH IT. THE DOOR STILL IS NOT OPENING/CLOSING CORRECTLY,THE MOTOR IS STILL MAKING A GRINDING SOUND & DOES NOT STOP,THE CONTROL SWITCH…
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I RECENTLY HAD MY 2007 CHEVROLET UPLANDER,IN FOR SERVICE/REPAIR TO THE RIGHT SIDE PSD(POWER SLIDING DOOR) ON MY VAN. THE TECHNICIAN ONLY CLEANED THE CONTACTS AND SAID THAT THERE WAS NOTHING WRONG WITH IT. THE DOOR STILL IS NOT OPENING/CLOSING CORRECTLY,THE MOTOR IS STILL MAKING A GRINDING SOUND & DOES NOT STOP,THE CONTROL SWITCHES DO NOT WORK PART OF THE TIME TO OPEN/SHUT DOOR,THE DOOR "STICKS"IN OPEN/CLOSE POSITION,AND OCCASIONALLY THE DOOR WILL OPEN WHILE THE VEHICLE IS IN MOTION. I HAVE HAD THIS PROBLEM EVER SINCE I PURCHASED THIS VAN IN 2007. BUT,NO ONE SEEMS TO FIND ANYTHING WRONG WITH IT OR EVEN CARES TO LOOK ANY FURTHER THAN THE DOOR'S CONTACTS.THIS IS A VERY SERIOUS CONCERN, AS I HAVE A FOUR YEAR OLD DAUGHTER IN A CARSEAT NEXT TO THIS DOOR! IS THERE ANYWAY OF GETTING THIS PROBLEM FIXED/SOLVED? I HAVE ALREADY CONTACTED & REPORTED THIS ISSUE TO GENERAL MOTORS/CHEVROLET, AND HAVE NOT HAD ANY SATISFACTORY HELP REGARDING THIS. *TR
NHTSA ODI #10292271