NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
84 reports14,700 miles · Sep 29, 2025
Service BrakesCrash
The contact rented a 2025 Chevrolet Trax. The contact stated that, while her husband was driving at 25 MPH on a decline and attempting to slow the vehicle upon approaching a curve in the road, the brake pedal depressed all the way to the floorboard but failed to bring the vehicle to a complete stop. As a result, the driver brief…
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The contact rented a 2025 Chevrolet Trax. The contact stated that, while her husband was driving at 25 MPH on a decline and attempting to slow the vehicle upon approaching a curve in the road, the brake pedal depressed all the way to the floorboard but failed to bring the vehicle to a complete stop. As a result, the driver briefly lost control of the vehicle, only coming to a complete stop after colliding with the vehicle ahead. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic but instead returned to the rental company. The contact was unaware whether the vehicle was repaired. A police report was filed, and no injuries were reported. The manufacturer was not notified of the failure. The failure mileage was 14,700.
NHTSA ODI #11690408
Mileage unknown · Sep 29, 2025
Electrical System
The car electrical system restarts itself sporadically when I’m driving. I have taken it to the Chevy dealer multiple times and they keep saying nothing is wrong. However, when I’m driving all the screens just go black without any warning and comes back on in about a minute. This issue occurred within the first month of having t…
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The car electrical system restarts itself sporadically when I’m driving. I have taken it to the Chevy dealer multiple times and they keep saying nothing is wrong. However, when I’m driving all the screens just go black without any warning and comes back on in about a minute. This issue occurred within the first month of having this car and it was brand new.
NHTSA ODI #11690277
Mileage unknown · Sep 25, 2025
Unknown Or Other
July 24 5:00pm dash go blank. Took to dealer and disconnects battery and reconnects. comes back on.July 28, dash goes half lite for hour comes back on. July 31, dash goes half lite again, hour later comes back on. Aug. 1, driving local and dash goes half lit again. Go home and next day dash is normal. Aug 19 dash goes to half po…
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July 24 5:00pm dash go blank. Took to dealer and disconnects battery and reconnects. comes back on.July 28, dash goes half lite for hour comes back on. July 31, dash goes half lite again, hour later comes back on. Aug. 1, driving local and dash goes half lit again. Go home and next day dash is normal. Aug 19 dash goes to half power again, comes back on hour later. Aug 24 dash goes half lit for 4 hrs. Sept 11, half lit for 1/2 hour, comes back on. Sept 15, driving local dash goes half lit,comes back later in the day.
NHTSA ODI #11689634
Mileage unknown · Sep 24, 2025
StructureUnknown Or Other
When it rains and or I wash my car, going down the road after at about 35-50 with my sunroof vented or window cracked about an inch, the car makes an awful sound like im gurgling out of a straw. Just completed a buyback with a 24 trax 2rs and got a 25 2rs with the same sunroof issue. Engineers say its the drain lines being pinch…
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When it rains and or I wash my car, going down the road after at about 35-50 with my sunroof vented or window cracked about an inch, the car makes an awful sound like im gurgling out of a straw. Just completed a buyback with a 24 trax 2rs and got a 25 2rs with the same sunroof issue. Engineers say its the drain lines being pinched in the pillars but still have yet to get a solution and have to start all over with my new lemon.
NHTSA ODI #11689312
Mileage unknown · Sep 12, 2025
Electrical SystemFuel/propulsion System
I just purchased this vehicle. I found that the fuel filler neck has a leak which is a fire risk. I was initially promised that the part would be replaced in a week, but recently found that the part is back ordered because this is a prevalent issue with 2025 models. At the dealer I was mislead into thinking this isn’t a big issu…
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I just purchased this vehicle. I found that the fuel filler neck has a leak which is a fire risk. I was initially promised that the part would be replaced in a week, but recently found that the part is back ordered because this is a prevalent issue with 2025 models. At the dealer I was mislead into thinking this isn’t a big issue when it is, I was told I could continue to drive the vehicle with minimal risk but gas has been leaking in my grass and causing it to change colors as well as paying more for gas despite being sold on great gas mileage. To make matters worse worse the vehicle is starting to sputter and has less than 2K miles. I feel that this should be a national recall before someone gets hurt. Chevy Trax are affordable for tons of people if all of us are in combustible vehicles the environment is bound to take a hit. Please help.
NHTSA ODI #11686774
Mileage unknown · Sep 9, 2025
Engine
Bought my car June 3 2025. 8-10-25 at the dealer for another issue I mentioned about hear a squeek in the engine compartment, more so with the air on. Dealer stats can't hear squeek. Had to take back again on 9-9 for the other issue again and told dealer about still hearing squeek. Dealer stats can't hear unless removing oil ca…
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Bought my car June 3 2025. 8-10-25 at the dealer for another issue I mentioned about hear a squeek in the engine compartment, more so with the air on. Dealer stats can't hear squeek. Had to take back again on 9-9 for the other issue again and told dealer about still hearing squeek. Dealer stats can't hear unless removing oil cap and that there is a tsb that it's normal? Stated my mother's 25 year old car does not squeek and I don't think a new car should squeek. Dealer stated again, said to be normal.
NHTSA ODI #11686067
Mileage unknown · Sep 9, 2025
Fuel/propulsion System
Bought my car June 3 2025. On 8-10-2025 my check engine light came on. My chevy app was showing evap issue. Dealer stated that the code was not active and they test for leaks and could not find any. Reset light. On 9-6-2025 check engine light on again. Same deal. 9-9 Dealer states not current again but there is a tsb to replace…
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Bought my car June 3 2025. On 8-10-2025 my check engine light came on. My chevy app was showing evap issue. Dealer stated that the code was not active and they test for leaks and could not find any. Reset light. On 9-6-2025 check engine light on again. Same deal. 9-9 Dealer states not current again but there is a tsb to replace the fuel filler neck, 3 weeks to get the part.
NHTSA ODI #11686063
22,000 miles · Aug 26, 2025
Electrical SystemForward Collision Avoidance
The contact owns a 2025 Chevrolet Trax. The contact stated that on two separate occasions while driving at highway speeds during sunset, the Forward Collision Avoidance feature engaged unintendedly. Due to the failure, the vehicle independently came to an abrupt stop with a RED light flashing on the windshield. The vehicle was t…
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The contact owns a 2025 Chevrolet Trax. The contact stated that on two separate occasions while driving at highway speeds during sunset, the Forward Collision Avoidance feature engaged unintendedly. Due to the failure, the vehicle independently came to an abrupt stop with a RED light flashing on the windshield. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the diagnostic test indicated two lost connections, and the electrical system was reset. After the system reset the message "Service Side Detection System" was displayed. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 22,000.
NHTSA ODI #11683181
Mileage unknown · Aug 24, 2025
Unknown Or Other
Found Light to clear oily fluid leaking from passenger side under front fender well after moving vehicle from garage parked location. Unable to determine exact source of leak. Suspect either brake fluid or refrigerant oil. Taking to dealer to address under warranty.
NHTSA ODI #11682721
Mileage unknown · Aug 20, 2025
Electrical System
While driving, both dash screens will go black for 30 seconds or so and then restart. This blackout includes the speedometer, dash lights, radio etc (the entirety of both screens. When taken to the dealership, I was told that I would have to leave my car until the problem was reproduced. Even with picture proof of the incident. …
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While driving, both dash screens will go black for 30 seconds or so and then restart. This blackout includes the speedometer, dash lights, radio etc (the entirety of both screens. When taken to the dealership, I was told that I would have to leave my car until the problem was reproduced. Even with picture proof of the incident. There is no way to make it produce the issue.
NHTSA ODI #11681760