2025 Chevrolet Trax

The contact owns a 2025 Chevrolet Trax. The contact stated that while in reverse(R), the rear-view camera displayed a blank image. The contact discovered through the insurance company that the VIN was included in NHTSA Campaign Number: 26V539000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact made several attempts to speak with the manufacturer but was forced to leave voice messages each time. The vehicle was not repaired. The failure mileage was approximately 9,700.

Component that malfunctioned: loose Inner and outer tie rod end following repair preformed at a dealer on 8/20/2026. This component is essential for proper steering and if this would have failed while driving the joint can shear or free from the knuckle as the driver looses control of the steering. additionally, this sudden loss of control would have likely resulted in a serious if not fatal accident. I am an auto technician by trade at a independent repair shop, me and a fellow technician verified the inner and outer tie rod have more than 0.5mm of movement documented by video inspection, we removed the inner tie rod boot and uncovered the inner tie rod was not completely threaded into the rack, we completed threading it but the play is still present. This component was allegedly inspected and repaired on 8/20/26 with the return of clunking noise presenting on 9/3/26. I have not returned to this establishment. No warning lamps are illuminated, the only symptoms are a sharp suspension clunk and noise while turning right. the vehicle was returned to me in an unsafe condition by a known GM dealership. It is unknown to me the exact extent of the service as they did not provide me with any physical records as requested by me.

The contact owned a 2025 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, there was an abnormally loud bang, and the vehicle lost automotive power. Several unknown warning lights were illuminated. The contact was able to pull over to the shoulder of the road, and the vehicle was towed to a local dealer. The engine was replaced under warranty. The failure mileage was approximately 20,227.

The contact owns a 2025 Chevrolet Trax. The contact received a notification of NHTSA Campaign Number: 26V539000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

On my way to work the car overheated causing me to be stranded in the middle of no where without cell service. When it got to the dealership to repaire the car, they stated that it was a cylinder head. The dearship had my car a little over a month for repairs, the dealership did finally give me a loaner for the last week of the repairs but I lost work and a client due to not having transportation. A week after receiving the car back I still had problems with a check engine light coming on occasionally with loss of power and it would go away. I did not trust the car at all.