2024 Chevrolet Trax

It was about [XXX] {XXX} I was driving about seventy five miles an hour down [XXX] heading north to milwaukee, and there was a loud bang, and it seemed like the car went in reverse. And then it just stopped right on the road.I had to get off of the road.I and it said there was there was a message on the dashboard engine power reduced.My oil life was at sixty four percent at the time.And then it said, check oil pressure when I went into the dashboard.I sat on the side of the road and had it towed to lead chevrolet INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased the vehicle back in June of 2023, brand new, fresh off the lot and from then the issue began. I had a leak in the fuel line and the engine blew. That was all fixed. But the main issue was the loud vibrating noise that the service department tried to correct multiple times and couldn’t tell where it was coming from. Diagnostics were ran and the vehicle was in the shop multiple times because the noise was unbearable. I took it to 2 dealership service centers to see if anyone could locate it. From both service centers and other sales rep, the 2024 Chevrolet Trax 1RS has this issue and no matter the updates and corrections that were attempted it couldn’t be corrected. I submitted a complaint to corporate where they decided to send a “technician” from their office. Only the tech could not duplicate the issue but everyone else could. Because of that the buy back option was off the table and I was given a 2,000 certificate for another car, I still owed 21k for the trax. GM/Chervrolet technician failed to properly diagnose an issue that is common with those specific vehicles and now I am being ignored and looking for assistance

My 2024 Chevrolet Trax which has 51,000 miles on it recently developed what appear to be a low end engine knock. This was accompanied by an increased vibration and shakiness in the car. While trying to bring the car to the dealer for inspection in preparation for a incoming snow storm the vehicle which at the time was parked on a hill seemed sluggish and struggling move forward. I felt with road conditions and the noise becoming louder and accelerating as the vehicle accelerates that the safer option was to have the vehicle towed to the dealer. This car despite having 51,000 miles with more than 85% of those being highway travel, has been regularly maintained above what the manufacturer recommends. Ive since learned through others who own the same vehicle that around the same mileage they have had the exact same issue with a few having an official diagnosis of failed rod bearing requiring a full engine replacement. Many of these incidents including mine did not prompt any warning light on the dashboard. Upon here that I came across multiple complaints of individuals Chevrolet Trax with the 1.2l engine completely throwing rods some while driving at highways speeds, and even after engine replacements some report they replacement engine did the same thing. Some of these reports date back to as early as 2020 with this engine being used in the Trailblazer. Its a matter of time before this blatant issue causes engine failure at high speeds and resulting in a accident with injuries or fatalities, not including the financial issues this has on anyone buying a marketed “”affordable” vehicle if this happens outside of warranty. GM must already be aware of this issue yet it continues to persist especially on the back of ongoing lawsuits over their engines excessive oil consumption and failures. My dealer has now had the car for two days and has failed to call me or return mall calls on my vehicles issue. Im assuming based on others situation it is another case of bad bearings.

Vehicle randomly shuts down for few seconds and then restarts - occasionally it will not restart the engine and I have to manually turn the key. This occurs when I am driving and is a safety hazard. I have had battery checked several time and it always passes - I was directed to open a ticket for a recall - as this issue is known with other Chevy's. A couple times it occurred while turning the corner - luckily no accident occurred.

We have a 2024 Chevrolet Trax purchased in July 2024, brand new with 6 miles. On Jan 9, 2026, we towed it to Serra Chevrolet for service due to repetitive screen blackouts and the inability to start the car. On Jan 16, 2026, we picked up the car. The car was diagnosed with a radiator leak, a replacement of the high-pressure fuel pump, and an update to the information system. Within two hours, the car would not start again, and we had it towed back to the dealer. We have been told that it now requires an entirely new engine, and we have been renting a car since January 9th, with no reasonable solutions from the dealer or GM Customer Care. We have also been informed that the engine is on backorder, and we have no timeline for its repair.

I was driving on the highway at 60 miles per hourn, my car started shaking, my oil and engine light came on, if felt like little rock were hitting under my car and my car went out. I feared for my life. I was able to pull over on the median. When the tow truck came, the tow guy said my engine blew. I just had my oil changed by the dealer 12/26/2025.

I have been taking my 2024 Chevy Trax to jiffy Lube since I had it and they noted that my oil was low on had no oil on stick and another time had quart low I didnt that this chevy trax was using that much oil between oil changes the oil light did never show up It ran out of oil and engine blew even though I was changing oil every 4000 miles the vehicle is now setting at Gregg young chevy 17750 Burt St Omaha NE 68118 needing a new engine that cost $6700 I would say there is a defect with this engine loosing that much oil between oil changes

The issue involves the upper corners of all four door frames on my 2024 Chevrolet Trax, which are extremely sharp. The vehicle is available for inspection upon request. On approximately May 13, 2024, and again on August 16, 2025, my passenger in the front seat was struck in the face by the sharp door frame corner, while exiting the vehicle. In both incidents, the corner cut my passenger's cheek below the eye, resulting in small open wounds, which needed to be cleaned and disinfected. The problem has occurred twice under normal use. I reported the first incident to General Motors (GM) on May 15, 2024, but did not receive a response. On Sept 22, 2025, I reported the second incident that occurred on Sept 2, 2025, to GM, at which time they asked several questions and requested photos of my vehicle, which I provided. On Sept 22, 2025, GM requested I take my vehicle to my dealership, J.B.A. Chevrolet, for inspection. I took my vehicle to JBA on Sept 29, 2025, and was told that GM wanted photos of my vehicle, as well as photos of another 2024 Trax on the Lot for comparison. At that time, JBA had to wait for another vehicle to come in. Unknown if JBA or GM attempted to reproduce the issue during an inspection. On Oct 24, 2025, GM telephoned and issued a final determination, which I requested in writing and received on Nov 11, 2025. GM stated that because the design was consistent across Trax vehicles, and based on the facts provided, they were unable to assume responsibility for damages and suggested I resolve the issue with my insurance company. I did not ask for damages, I asked for corrective measures to avoid future injuries. I submitted a request for reconsideration on Dec 2, 2025. On Dec 16, 2025, a totally different GM office contacted me, which did not yield any results. Although the injuries were minor, the repeated nature of the harm indicates a foreseeable risk to future passengers and to other Trax owners. Uploading 10 pages in PDF format

The contact's father owns a 2024 Chevrolet Trax. The contact stated that while driving at an undisclosed speed and making a left, she observed a noise emanating from under the vehicle that sounded like loose gravel, and she observed smoke outside of the "turn off ignition" message displayed. The contact stated that she observed white/grey smoke coming through the vents in the cabin of the vehicle. The vehicle was turned off, and when the contact exited the vehicle, she observed fire under the engine compartment, and the fire spread rapidly. The fire department distinguished the fire. The police reported the incident, but there was no report taken. The vehicle was towed to an independent mechanic, where it was deemed inoperable. The manufacturer was notified of the failure. The failure was 7,696.

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving 50 MPH and depressing the accelerator pedal, the vehicle lost motive power. The contact was able to safely get the vehicle to the right side of the road and noticed smoke coming from the engine. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the turbocharger had failed and caused a leak coming from the engine. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was informed that the warranty had expired, but offered no assistance. The approximate failure mileage was 66,000.