Driver-side rear window has intermittently failed to open since vehicle purchase. When it doesn't open, I can still hear the motor click when the button is pressed. I confirmed no obstacles or sticky residue. Dealer ordered a replacement window motor months ago, but it has not arrived.
2024 Chevrolet Trax
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Trax years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 35 of 169 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 64 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Exterior Lighting. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
169 reportsI was driving at 50mph when I lost power to my brakes. The brakes still worked well enough to get home, but I had to slow down well in advance of every turn and push hard on the brakes. Warning lights saying Brake System Failure (43 MPH Top Speed), Service Stabilitrak, and Steering Assist is Reduced Drive with Care. This problem…
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I was driving at 50mph when I lost power to my brakes. The brakes still worked well enough to get home, but I had to slow down well in advance of every turn and push hard on the brakes. Warning lights saying Brake System Failure (43 MPH Top Speed), Service Stabilitrak, and Steering Assist is Reduced Drive with Care. This problem has been talked about by other owners on Forums on the internet. Here's one of the websites: [XXX] One of the guys on that forum said the dealership found it to be a faulty brake fluid level sensor. The car's lane assist did seem to act a bit weird a couple of days before the warning lights came on. I felt like the car was trying to reposition despite being in the middle of the lane. I will be bringing the car to the dealership in the near future. They haven't had a chance to look at it. I could see an inexperienced driver panicking if faced with the multitude of warning lights and loss of proper brake function. The car only has 350 miles on it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Instrument panel goes blank and blacks out while driving, this poses a huge safety risk!! I am unable to use anything in the instrument panel. There was a recall for some Trax's but it says mine doesn't qualify, I don't know why!! Chevrolet has looked at it and everything but they are saying they cannot fix the problem. It has b…
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Instrument panel goes blank and blacks out while driving, this poses a huge safety risk!! I am unable to use anything in the instrument panel. There was a recall for some Trax's but it says mine doesn't qualify, I don't know why!! Chevrolet has looked at it and everything but they are saying they cannot fix the problem. It has been happening for the past 6-7 months about once a week, ever since we purchased the vehicle. I have videos to show proof if needed.
The contact owns a 2024 Chevrolet Trax. The contact stated that the instrument cluster was flickering. The contact stated that the Forward Collision Avoidance system engaged without any objects nearby. While at a stop, the automatic STOP/START feature became inoperable. The vehicle was turned off with the key outside the vehicle…
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The contact owns a 2024 Chevrolet Trax. The contact stated that the instrument cluster was flickering. The contact stated that the Forward Collision Avoidance system engaged without any objects nearby. While at a stop, the automatic STOP/START feature became inoperable. The vehicle was turned off with the key outside the vehicle, but the radio failed to turn off. Additionally, there was a lot of static on the radio. The steering wheel buttons were inoperable. The contact stated that the steering wheel was extremely hot. The high-beam headlights failed to engage while driving. The Back Over Prevention view was distorted and the touch screen was inoperable. The contact called the local dealer, where the system was rebooted, and the radio and camera were replaced. The vehicle was repaired, but the failure recurred. While reversing from the garage and then shifting to park, the key was removed from the ignition, and the seat belt alarm continued to ring. The vehicle was shifted to drive but failed to move forward. While exiting the vehicle, the vehicle failed to lock with the fob or manually. The manufacturer was contacted and opened a case. The failure mileage was approximately 1,000.
Auto headlights turn headlights ON in sunshine. Then OFF in daytime shade. (when driving down a tree lined road, lights come on when not under tree shade, then off with every tree shade, gives the appearance I am "flashing" my headlights, same thing with underpasses, etc. Lights work properly at night.) Dealership said they…
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Auto headlights turn headlights ON in sunshine. Then OFF in daytime shade. (when driving down a tree lined road, lights come on when not under tree shade, then off with every tree shade, gives the appearance I am "flashing" my headlights, same thing with underpasses, etc. Lights work properly at night.) Dealership said they had "no idea" what the problem was and would have to contact GM engineers in Korea. It has been 2 months so far with no information from dealer. I have to try and remember to turn AUTO HEADLIGHTS OFF every time I start the car, which also turns DRL off, a safety issue for certain.
I paid extra for the wireless Android system on my car so i would not be tempted to text while driving and stay hands free as 3,522 people were killed in 2021 by distracted driving. The wireless Android has not worked since I purchased the vehicle on 8/29/2023. The local dealership has identified the radio as the reason and has …
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I paid extra for the wireless Android system on my car so i would not be tempted to text while driving and stay hands free as 3,522 people were killed in 2021 by distracted driving. The wireless Android has not worked since I purchased the vehicle on 8/29/2023. The local dealership has identified the radio as the reason and has one on order. The part has been on order since mid-October and there is no expected delivery date. I tried contacting the Chevrolet Resolution Center directly and never received a response. I then contacted the BBB and after the BBB contacted Chevrolet received a response from the Chevrolet Resolution Center. The representative could not provide an expected delivery date and promised to check with the local dealership and keep me updated. I then contacted my state's Attorney General's Office and then sent in a complaint to Chevrolet. A Chevrolet representative contacted me but could not provide any helpful information. That representative informed me the radio was not made by Chevrolet and that Chevrolet has no control over that vendor and had no way to track the order. The rep also stated she would check with the local vendor and provide regular updates as well as give me some Chevrolet award points as an apology. Chevrolet is not taking care of issues with their vehicles. The Trax forum has many entries from owners with similar issues. Given the regularity of ads I see on television and billboards concerning the dangers of distracted driving, and the hands-free laws in effect, I feel passive connections such as wireless Android connections are an enhancement to driving safely. Chevrolet is trying to shift the responsibility to the local dealership even though the local dealership has done everything they have dome to order the part and are following Chevrolet's procedures. Chevrolet is not fixing their issues and neem motivation from a higher authority.
I bought my car in June of 2023 and after about 2 weeks of driving it I noticed when I drove 40-50 miles per hour my car would start to make a loud griding sounding noise... so last Friday November 10 2023 the dealership replaced the noise cancellation modeler and the noise completely stopped... which is great, but now my radio …
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I bought my car in June of 2023 and after about 2 weeks of driving it I noticed when I drove 40-50 miles per hour my car would start to make a loud griding sounding noise... so last Friday November 10 2023 the dealership replaced the noise cancellation modeler and the noise completely stopped... which is great, but now my radio will not connect to any device wirelessly on apple car play... it only connects to the devices through blue-tooth only. we have tried 6 devices of mine, no luck, the dealership tried serval devices and they could not figure it out either... this is a major inconvenience because apple car-play was the main reason I bought the vehicle.
I bought my car in june of 2023 and after about 2 weeks of driving it i noticed when i drove 40-50 miles per hour my car would start to make a loud griding sounding noise... so last friday November 10 2023 the dealership replaced the noise cancellation moduler and the noise completely stopped... which is great, but now my radio …
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I bought my car in june of 2023 and after about 2 weeks of driving it i noticed when i drove 40-50 miles per hour my car would start to make a loud griding sounding noise... so last friday November 10 2023 the dealership replaced the noise cancellation moduler and the noise completely stopped... which is great, but now my radio will not connect to any device wirelessly on apple car play... it only connects to the devices through bluetooth only. we have tried 6 devices of mine, no luck, the dealership tried serval devices and they could not figure it out either... this is a major inconvenience because apple carplay was the main reason i bought the vehicle.
Driver side power window does not work intermittently
Unknown. On October 23,2023, at approximately 1:10am, Car was parked and off, received notification that alarm was going off. When I check the vehicle, it was in flames. Boston fire dept extinguished the fire. Police report was made the following morning, October 24,2023. I've contacted GM and I am still awaiting response. Car…
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Unknown. On October 23,2023, at approximately 1:10am, Car was parked and off, received notification that alarm was going off. When I check the vehicle, it was in flames. Boston fire dept extinguished the fire. Police report was made the following morning, October 24,2023. I've contacted GM and I am still awaiting response. Car was a brand new 2024 chevy trax. Geico insurance reported it to be total loss.
Official recalls
123V744000 · Electrical System: Instrument Cluster/panel
Nov 6, 2023
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Consequence & remedy
Consequence: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Remedy: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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