NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
48 reportsClear category filter60,000 miles · Oct 15, 2018
Electronic Stability Control (esc)SuspensionVehicle Speed Control
MY WIFE HAS A 2014 CHEVY TRAVERSE WITH 60,000. THE TRACTION CONTROL AND STABILITRACK WARNINGS CAME ON THE DASHBOARD. THIS HAPPENED 3 TIMES IN FOUR WEEKS. ONCE THE POWER WAS REDUCED AND THE CAR WOULD NOT ACCELERATE. WE WERE ON A CITY STREET WITH LIGHT TRAFFIC AND ONCE THE CAR STOPPED COMPLETELY. THANK GOD SHE WAS IN A PARKIN…
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MY WIFE HAS A 2014 CHEVY TRAVERSE WITH 60,000. THE TRACTION CONTROL AND STABILITRACK WARNINGS CAME ON THE DASHBOARD. THIS HAPPENED 3 TIMES IN FOUR WEEKS. ONCE THE POWER WAS REDUCED AND THE CAR WOULD NOT ACCELERATE. WE WERE ON A CITY STREET WITH LIGHT TRAFFIC AND ONCE THE CAR STOPPED COMPLETELY. THANK GOD SHE WAS IN A PARKING LOT WHEN IT HAPPENED. I HAVE TAKEN IT TO THE DEALER EACH TIME WE GET THE MESSAGES. THE SAID THAT THEY COULD NOT FIND ANYTHING WRONG AND COME BACK IF IT HAPPENS AGAIN. THE CHANGED A FUSE ON THE LAST VISIT. IT HAS HAPPENED AGAIN AND IT IS IN THE SHOP RIGHT NOW.
NHTSA ODI #11140506
98,100 miles · Sep 8, 2018
EnginePower TrainVehicle Speed Control
VEHICLE WAS IN MOTION WHEN SUDDENLY LOST POWER AND STARTED FLASHING THESE WARNINGS, TRACTION CONTROL SERVICE, PARK ASSIST OFF, STABILITY CONTROL SERVICE.
NHTSA ODI #11128227
75,000 miles · May 17, 2018
Electronic Stability Control (esc)Vehicle Speed Control
SERVICE STABILITRACK/ TRACTION CONTROL OFF DISPLAY ON DASHBOARD WHILE CAR IS IN MOTION. CAR WILL JERK WHILE ACCELERATING AND CRUISE CONTROL DOESN'T WORK. IT WILL RESET AND WORK PROPERLY AFTER TURNING CAR OFF FOR 1-3 MIN AND RESTARTING. IT HAPPENS PERIODICALLY ON SEVERAL OCCASIONS AT VARIOUS TIMES AND ON TRIPS OF VARIOUS LENGTHS.…
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SERVICE STABILITRACK/ TRACTION CONTROL OFF DISPLAY ON DASHBOARD WHILE CAR IS IN MOTION. CAR WILL JERK WHILE ACCELERATING AND CRUISE CONTROL DOESN'T WORK. IT WILL RESET AND WORK PROPERLY AFTER TURNING CAR OFF FOR 1-3 MIN AND RESTARTING. IT HAPPENS PERIODICALLY ON SEVERAL OCCASIONS AT VARIOUS TIMES AND ON TRIPS OF VARIOUS LENGTHS. THERE SEEMS TO BE NO PATTERN OR PRECURSOR FOR THE MALFUNCTION.
NHTSA ODI #11096552
68,000 miles · Mar 19, 2018
EngineVehicle Speed Control
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE AND ESC WARNING INDICATORS ILLUMINATED AND THE VEHICLE LOST ACCELERATION. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. AFTER WAITING APPROXIMATELY 30 MINUTES, THE VEHICLE WAS RESTARTED AND OPERATED …
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TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE AND ESC WARNING INDICATORS ILLUMINATED AND THE VEHICLE LOST ACCELERATION. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. AFTER WAITING APPROXIMATELY 30 MINUTES, THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE VEHICLE STARTED TO LOSE ACCELERATION AGAIN AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE NEXT DAY, THE CONTACT DROVE THE VEHICLE TO APPLE CHEVROLET IN TINLEY PARK, ILLINOIS WHERE IT WAS DIAGNOSED THAT THE THROTTLE PEDAL ACCELERATOR SENSOR FAILED AND NEEDED REPLACEMENT. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED IN FEBRUARY OF 2017 AND THE VEHICLE WAS REPAIRED BY THE SAME DEALER AT THAT TIME. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
NHTSA ODI #11080172
77,000 miles · Mar 11, 2018
Electronic Stability Control (esc)EngineVehicle Speed Control
WHILE DRIVING THE REDUCE ENGINE SPEED, TRACTION CONTROL, STABILI-TRAC, AND THE CHECK ENGINE LIGHT FLASHES. THE ENGINE SPEED WAS REDUCED TO A CRAWL. THIS HAS HAPPENED THREE TIMES NOW AND THE SPEED DOESN'T SEEM TO MAKE A DIFFERENCE 30MPH - 65MPH. WHILE WE HAVE BEEN ABLE TO TURN THE CAR OFF AND GET IT TO DRIVE HOME AFTER 5 MINS, IT…
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WHILE DRIVING THE REDUCE ENGINE SPEED, TRACTION CONTROL, STABILI-TRAC, AND THE CHECK ENGINE LIGHT FLASHES. THE ENGINE SPEED WAS REDUCED TO A CRAWL. THIS HAS HAPPENED THREE TIMES NOW AND THE SPEED DOESN'T SEEM TO MAKE A DIFFERENCE 30MPH - 65MPH. WHILE WE HAVE BEEN ABLE TO TURN THE CAR OFF AND GET IT TO DRIVE HOME AFTER 5 MINS, IT IS DANGEROUS BECAUSE IT HAPPENS WHILE DRIVING AT HIGHER SPEEDS IN THE MIDDLE OF TRAFFIC.
NHTSA ODI #11078566
91,000 miles · Feb 25, 2018
Electronic Stability Control (esc)Vehicle Speed Control
WHILE DRIVING ON THE HIGHWAY THE TRACTION CONTROL, STABILITRAK WARNING INDICATOR COMES ON AND THEN IMMEDIATELY REDUCES POWER TO THE VEHICLE. THIS IS EXTREMELY DANGEROUS. YOU COULD BE DRIVING NORMAL HIGHWAY SPEEDS OF 70 MPH AND THEN ALL OF A SUDDEN THE VEHICLE GOES INTO THIS TRACTION CONTROL, STABILITRAK MODE AND BASICALLY SHUTS …
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WHILE DRIVING ON THE HIGHWAY THE TRACTION CONTROL, STABILITRAK WARNING INDICATOR COMES ON AND THEN IMMEDIATELY REDUCES POWER TO THE VEHICLE. THIS IS EXTREMELY DANGEROUS. YOU COULD BE DRIVING NORMAL HIGHWAY SPEEDS OF 70 MPH AND THEN ALL OF A SUDDEN THE VEHICLE GOES INTO THIS TRACTION CONTROL, STABILITRAK MODE AND BASICALLY SHUTS THE CAR DOWN. THIS HAS HAPPENED SEVERAL TIMES TO ME AND WILL ONLY CLEAR THIS MODE IF THE VEHICLE IS TURN OFF AND SITS FOR A WHILE AND THEN RESTARTED.
NHTSA ODI #11074700
20 miles · Aug 27, 2017
Electronic Stability Control (esc)SteeringVehicle Speed Control
ENGINE POWER REDUCED, SERVICE STABILTRAK, TRACTION CONTROL OFF MESSAGES APPEAR AFTER DRIVING CAR OVER 30 MIN. ENGINE LIGHT COMES ON AND STAYS ON ALONG WITH STABILIK TRACK LIGHT. NO CODES BEING RPEORTED WHEN TAKEN TO DEALER 2X. HAPPENED 5X IN A 20 MINUTE DRIVE, DOING 55-60MPH AND DROPS TO 20 MPH WITH HARDLY ANY STEERING ABILITY. …
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ENGINE POWER REDUCED, SERVICE STABILTRAK, TRACTION CONTROL OFF MESSAGES APPEAR AFTER DRIVING CAR OVER 30 MIN. ENGINE LIGHT COMES ON AND STAYS ON ALONG WITH STABILIK TRACK LIGHT. NO CODES BEING RPEORTED WHEN TAKEN TO DEALER 2X. HAPPENED 5X IN A 20 MINUTE DRIVE, DOING 55-60MPH AND DROPS TO 20 MPH WITH HARDLY ANY STEERING ABILITY. BATTERY GAUGE DROPS BELOW AVERAGE, CAR IDOLS LIKE IT IS GOING TO STALL. PULL OVER, TURN KEY OFF, REST STARTS UP AGAIN WITH ENGINE LIGHT STILL ON. VERY DANGEROUS SITUATION. CLEANED THROTTLE FROM ANY BUILD UP (HARDLY ANY) CHECKED FUSES, HOWEVER DID NOT CHECK WIRING TO FUSE BOX (MAY BE THE ISSUE) PROBLEM HAS BEEN GOING ON SINCE JUNE 2017. DEALER DEPENDING TO MUCH ON DIAGNOSTIC CODE READER, WHICH IT IS NOT RECORDING. ONLY ONE WAS P1682 AND THEY SAID IT WAS FINE
NHTSA ODI #11019961
Mileage unknown · Jul 28, 2017
Electronic Stability Control (esc)Fuel/propulsion SystemVehicle Speed Control
WAS DRIVING ON THE INTESTATE WHEN CAR STARTED TO PUT AND NOT WANNA MOVE STABILITRAKE AND TRACTION CONTROL LIGHTS CAME ON CHECK ENGINE LIGHT FLASHED AND WOULD NOT ACCELERATE AT ALL WITH MY CHILD IN CAR IS VERY UNSAFE AND KEEPS HAPPENING AND DEALERSHIP CAN NOT FIND ANYTHIBG WRONG THIS IS CLEARLY A PROBLEM AND NEEDS FIXED
NHTSA ODI #11011382
75,000 miles · May 7, 2017
Electronic Stability Control (esc)Fuel/propulsion SystemVehicle Speed Control
CAR LOST THROTTLE CONTROL. ENGINE REMAINED RUNNING, BUT CAR JUST LOST POWER WITH NO THROTTLE RESPONSE. HAS HAPPENED SEVERAL TIMES NOW AT DIFFERENT SPEEDS. DEALERSHIP CLEANED THROTTLE BODY AND RESET CPU, BUT IT HAPPENED AGAIN THE NEXT DAY, TURNING VEHICLE OFF LETTING IT SIT FOR A MINUTE DOES REMEDY THE PROBLEM TEMPORARILY, BUT …
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CAR LOST THROTTLE CONTROL. ENGINE REMAINED RUNNING, BUT CAR JUST LOST POWER WITH NO THROTTLE RESPONSE. HAS HAPPENED SEVERAL TIMES NOW AT DIFFERENT SPEEDS. DEALERSHIP CLEANED THROTTLE BODY AND RESET CPU, BUT IT HAPPENED AGAIN THE NEXT DAY, TURNING VEHICLE OFF LETTING IT SIT FOR A MINUTE DOES REMEDY THE PROBLEM TEMPORARILY, BUT EVENTUALLY HAPPENS AGAIN WITH NO WARNING WHICH COULD BE VERY DANGEROUS ON THE HIGHWAY. DATE BELOW WAS THE LAST TIME IT HAPPENED, I WOULD HAVE TO LOOK FOR THE FIRST TIME WHICH WAS OVER A YEAR AGO AFTER WE HAD THE BREAK BOOSTER REPLACED UNDER WARRANTY. THE TRACTION CONTROL LIGHT COMES ON WHEN THIS HAPPENS.
NHTSA ODI #10983948
60,180 miles · Mar 1, 2017
Electronic Stability Control (esc)Vehicle Speed Control
I BOUGHT MY 2014 TRAVERSE USED IN FEBRUARY 2015 WITH APPOX 25,000 MILES. HAD NO PROBLEMS UNTIL DECEMBER 2016 WITH APPOX 58,000 MILES. THE SAME PROBLEM HAS HAPPENED 4 TIMES BETWEEN 12/28/16 AND 2/9/17. EACH TIME IT HAPPENED I WAS DRIVING ON CITY STREETS AND IT WAS A FEW DAYS AFTER IT RAINED. I ONLY BRING UP THE RAIN BECAUSE THE F…
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I BOUGHT MY 2014 TRAVERSE USED IN FEBRUARY 2015 WITH APPOX 25,000 MILES. HAD NO PROBLEMS UNTIL DECEMBER 2016 WITH APPOX 58,000 MILES. THE SAME PROBLEM HAS HAPPENED 4 TIMES BETWEEN 12/28/16 AND 2/9/17. EACH TIME IT HAPPENED I WAS DRIVING ON CITY STREETS AND IT WAS A FEW DAYS AFTER IT RAINED. I ONLY BRING UP THE RAIN BECAUSE THE FIRST TIME I TOOK TO DEALER, THE SERVICE ADVISER IMMEDIATELY LOOKED TO SEE IF I HAD A SUNROOF BECAUSE HE SAID THE DESCRIPTION OF MY PROBLEM WAS SIMILAR TO A TRAVERSE SUNROOF PROBLEM WHERE WATER WAS GETTING IN THE VEHICLE. WHEN AT A STOP OR REDUCED SPEED THE VEHICLE VIBRATES, LOSS OF TRACTION CONTROL MESSAGE FLASHES, LOSS OF STABILITY FLASHES, ENGINE POWER REDUCE FLASHES AND THE CHECK ENGINE LIGHT GOES ON. THE FIRST 3 TIMES THIS HAPPENED, MY FIRST INSTINCT WAS TO PULL OVER AND TURN VEHICLE OFF. EACH TIME I DID THIS IT STARTED UP WITH NO PROBLEM BUT THE CHECK ENGINE LIGHT REMAINED ON. I TOOK IT TO A DEALER EACH TIME WHO COULD NOT DUPLICATE THE PROBLEM. AFTER THE 3RD TIME, I CALLED GM AND A CASE NUMBER WAS OPENED. I WAS ADVISED TO PURCHASE ONSTAR (NOT AN ACCEPTABLE SOLUTION) AND TOLD THAT IF IT HAPPENED AGAIN TO DRIVE DIRECTLY TO A GM DEALER WITHOUT SHUTTING THE VEHICLE OFF. IT HAPPENED AGAIN ON 2/9/17 WHILE DRIVING APPOX 25 MPH IN MORNING TRAFFIC. I DROVE STRAIGHT TO A GM DEALER AT A SPEED OF 20 MPH IN A 50 MPH ZONE. I FELT VERY UNSAFE. ON 2/14 A DIAGNOSIS WAS MADE - REPLACE THE ENGINE COMPUTER (COVERED UNDER WARRANTY) AND THE UNDER HOOD FUSE BLOCK (NOT COVERED UNDER WARRANTY AND A $725 REPAIR). AS OF 3/1/17, I WAS TOLD BY MY DEALER'S SERVICE ADVISER THAT THE UNDER HOOD FUSE BLOCK IS ON A NATIONAL BACK ORDER AND HE IS UNSURE WHEN THE PART WILL ARRIVE. I LEFT A VOICEMAIL FOR A GM CALIFORNIA REP THAT HAS BEEN IN CONTACT WITH ME SINCE A CASE WAS OPENED UP. I LEFT A MESSAGE AFTER BUSINESS HOURS BUT IT'S NOW 1 PM AND HE HAS NOT RETURNED MY CALL.
NHTSA ODI #10957875
Official recalls
7May 10, 2023
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Oct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Apr 30, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence & remedy
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Additional source detail variants (3)
Electrical System:software
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Electrical System: Instrument Cluster/panel
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Fuel System, Gasoline
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Feb 21, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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