NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
48 reportsClear category filter87,000 miles · Jan 29, 2020
Electronic Stability Control (esc)EngineVehicle Speed Control
AFTER MAKING A RIGHT TURN WHILE DRIVING IN TRAFFIC IN A SCHOOL ZONE TRACTION CONTROL WENT OFF THEN ON CHECK ENGINE LIGHT WENT ON SERVICE STABILITRAK FLASHED ENGINE POWER IS REDUCED FLASHED HAD TO PULL OVER AND RESTART CAR, ENGINE LIGHT REMAINED ON ECM WAS REPLACED LESS THAN 3 YRS AGO FOR THE SAME THING AT ED MORSE SAWGRAS…
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AFTER MAKING A RIGHT TURN WHILE DRIVING IN TRAFFIC IN A SCHOOL ZONE TRACTION CONTROL WENT OFF THEN ON CHECK ENGINE LIGHT WENT ON SERVICE STABILITRAK FLASHED ENGINE POWER IS REDUCED FLASHED HAD TO PULL OVER AND RESTART CAR, ENGINE LIGHT REMAINED ON ECM WAS REPLACED LESS THAN 3 YRS AGO FOR THE SAME THING AT ED MORSE SAWGRASS IN SUNRISE, FL
NHTSA ODI #11302715
95,000 miles · Jan 3, 2020
Electronic Stability Control (esc)EngineVehicle Speed Control
2014 TRAVERSE WILL SUDDENLY SHUT DOWN AND NOT MOVE. FLASHES SERVICE STABILITRAC, TRACTION CONTROL OFF, REDUCED ENGINE POWER. MY VEHICLE HAS SHUT DOWN MULTIPLE TIMES INCLUDING DRIVING ON THE FREEWAY WITH MY TWO CHILDREN IN THE CAR. AFTER TURNING THE CAR OFF AND FINALLY BEING ABLE TO TURN IT BACK ON AGAIN, I AM ABLE TO GET THE TRA…
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2014 TRAVERSE WILL SUDDENLY SHUT DOWN AND NOT MOVE. FLASHES SERVICE STABILITRAC, TRACTION CONTROL OFF, REDUCED ENGINE POWER. MY VEHICLE HAS SHUT DOWN MULTIPLE TIMES INCLUDING DRIVING ON THE FREEWAY WITH MY TWO CHILDREN IN THE CAR. AFTER TURNING THE CAR OFF AND FINALLY BEING ABLE TO TURN IT BACK ON AGAIN, I AM ABLE TO GET THE TRACTION CONTROL TO SAY ON AND TO MOVE MY CAR. THIS LAST TIME THE STEERING WHEEL LOCKED UP AND MY CAR WOULDN'T START FOR ALMOST 10 MINUTES, WITH ME AND MY CHILDREN SITTING IN THE MIDDLE OF AN INTERSECTION.
NHTSA ODI #11296789
109,000 miles · Dec 17, 2019
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control
MY VEHICLE WILL FIRST STALL AND SLOW DOWN WITH 'ENGINE POWER REDUCED' AND SOMETHING ABOUT THE TRACTION CONTROL AND STABILITY TRACK GOING ACROSS THE DASH RIGHT BEFORE MY VEHICLE STOPS ON ME. THIS HAPPENS FREQUENTLY AT ANY MOMENT AND NOW I AM UNABLE TO START IT BACK UP. I WAS TOLD BY PEP BOYS THAT IT IS AN ELECTRICAL PROBLEM, WITH…
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MY VEHICLE WILL FIRST STALL AND SLOW DOWN WITH 'ENGINE POWER REDUCED' AND SOMETHING ABOUT THE TRACTION CONTROL AND STABILITY TRACK GOING ACROSS THE DASH RIGHT BEFORE MY VEHICLE STOPS ON ME. THIS HAPPENS FREQUENTLY AT ANY MOMENT AND NOW I AM UNABLE TO START IT BACK UP. I WAS TOLD BY PEP BOYS THAT IT IS AN ELECTRICAL PROBLEM, WITH CODES READING A SHORTAGE IN THE FUSE BOX. I CHECKED THE WEB FOR ANY RECALLS AND SAW THAT OTHERS WERE HAVING THE SAME ISSUES, YET NO RECALLS. THIS IS DANGEROUS BECAUSE MY VEHICLE STOPS AT ANY MOMENT IN THE MIDDLE OF A DRIVE, EVEN ON THE HIGHWAY. NOW I AM WITHOUT RELIABLE TRANSPORTATION IN MY 2014 TRAVERSE. I LOVE MY VEHICLE, BUT GM NEEDS TO FIX THIS ISSUE.
NHTSA ODI #11289768
Mileage unknown · Jul 24, 2019
Air BagsVehicle Speed ControlCrashInjury
TL* THE CONTACT WAS CALLING ON BEHALF OF THE OWNER OF A 2014 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE THE DRIVER WAS REVERSING FROM A PARKING SPACE, THE VEHICLE UNINTENDED ACCELERATED CRASHING INTO A PARKED VEHICLE. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. THE VEHICLE ACCELERATED FORWARD AND THEN RE…
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TL* THE CONTACT WAS CALLING ON BEHALF OF THE OWNER OF A 2014 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE THE DRIVER WAS REVERSING FROM A PARKING SPACE, THE VEHICLE UNINTENDED ACCELERATED CRASHING INTO A PARKED VEHICLE. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. THE VEHICLE ACCELERATED FORWARD AND THEN REVERSED INTO ONCOMING TRAFFIC WHERE IT CRASHED INTO A VEHICLE THAT WAS DRIVING AT AN UNKNOWN SPEED. THE VEHICLE THEN CRASHED INTO A POLE WHICH FELL ONTO A PARKED VEHICLE. IT WAS UNKNOWN IF ANY WARNING LIGHTS ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. THERE WERE FOUR CHILDREN IN THE VEHICLE AT THE TIME OF THE FAILURE. AN ELEVEN-YEAR-OLD WAS SEATED AT THE FRONT PASSENGER SIDE AND TWO EIGHT MONTH OLD'S REAR FACING IN THE REAR OF THE VEHICLE ALONG WITH AN THIRTEEN-YEAR-OLD. ALL THREE REAR PASSENGERS SEAT BELTS UNLATCHED. THE TWO INFANTS SUSTAINED HEAD INJURIES AND THE THIRTEEN-YEAR-OLD SUSTAINED A LEFT KNEE, RIGHT THIGH, AND FOREHEAD INJURIES. THE FRONT PASSENGER SUSTAINED UNKNOWN INJURIES AS WELL. THE DRIVER DID NOT SUSTAIN ANY INJURIES. THE FRONT PASSENGER AND THE THREE REAR PASSENGERS RECEIVED MEDICAL ATTENTION. THERE WERE TWO INDIVIDUALS IN THE PARKED VEHICLE THAT THE POLE FELL ON TOP WHICH SUSTAINED CONCUSSION INJURIES. IN ADDITION, THE VEHICLE THAT WAS CRASHED INTO FROM ONCOMING TRAFFIC SUSTAINED UNKNOWN SEVERE INJURIES. A POLICE REPORT NUMBER: [XXX] WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. IT WAS UNKNOWN IF THE VEHICLE WAS DESTROYED OR TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS UNKNOWN. *TR *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB
NHTSA ODI #11234466
59,000 miles · Apr 29, 2019
EngineUnknown Or OtherVehicle Speed Control
MY CAR DECIDED RECENTLY TO START ACTING WEIRD AND THE ENGINE POWER WENT LOW AND TRACTION CONTROL WENT OFF AND THEN MY CAR WOULD BARELY RUN. IT SAYS IT COULD BE THE THROTTLE BODY. IT HAD DONE IT TWICE SINCE SATURDAY AND STARTS RUNNING OK AFTERWARDS BUT WANT TO SEE WHAT'S WRONG AND WHY IT JUST STARTED DOING THIS. NEVER HAD ANY T…
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MY CAR DECIDED RECENTLY TO START ACTING WEIRD AND THE ENGINE POWER WENT LOW AND TRACTION CONTROL WENT OFF AND THEN MY CAR WOULD BARELY RUN. IT SAYS IT COULD BE THE THROTTLE BODY. IT HAD DONE IT TWICE SINCE SATURDAY AND STARTS RUNNING OK AFTERWARDS BUT WANT TO SEE WHAT'S WRONG AND WHY IT JUST STARTED DOING THIS. NEVER HAD ANY TROUBLE TILL THEN.
NHTSA ODI #11204382
70,000 miles · Apr 29, 2019
Electronic Stability Control (esc)EngineVehicle Speed Control
FUSE BOX-! WITH NO WARNING, A SYSTEM WAS TRIGGERED TO DROP ENGINE POWER DRAMATICALLY PLUNGING FROM 65 TO BELOW 20. THIS HAPPENED TO ME 2 TIMES ON A MAJOR HIGHWAY SURROUNDED BY TRUCKS ENDANGERING MY FAMILY AS I COULD NOT CLIMB ABOVE 20MPH AND HAD TO SCRAMBLE TO GET OVER AND NOT BE A HAZARD. WHILE THE DEALER INITIALLY COULDN'T …
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FUSE BOX-! WITH NO WARNING, A SYSTEM WAS TRIGGERED TO DROP ENGINE POWER DRAMATICALLY PLUNGING FROM 65 TO BELOW 20. THIS HAPPENED TO ME 2 TIMES ON A MAJOR HIGHWAY SURROUNDED BY TRUCKS ENDANGERING MY FAMILY AS I COULD NOT CLIMB ABOVE 20MPH AND HAD TO SCRAMBLE TO GET OVER AND NOT BE A HAZARD. WHILE THE DEALER INITIALLY COULDN'T FIND THE PROBLEM- CHEVY MECHANICS TOLD THEM TO CHECK FOR A SPECIFIC TRIPPED FUSE- THAT RUINS THE WHOLE BOX. THE PROBLEM IS SO PREVALENT- THE PART IS INDEFINITELY ON BACK ORDER. THIS IS A POTENTIALLY DEADLY SITUATION.
NHTSA ODI #11204314
145,000 miles · Apr 13, 2019
Electronic Stability Control (esc)EngineVehicle Speed Control
DRIVING ON A MAIN RD ONLY GOING ABOUT 40MPH AND THE CARS START BEEPING AND STABILITY TRACTION LIGHT COMES ON AND ENGINE POWER SOURCE REDUCED POPS UP. THE CAR STARTS JERKING AND SHAKING LIKE IT WAS GOING TO SHUT OFF OUT OF NO WHERE
NHTSA ODI #11195973
78,000 miles · Mar 4, 2019
Electronic Stability Control (esc)Vehicle Speed Control
THIS PAST FRIDAY, I WAS TRAVELING IN THE HIGHWAY AT 60MPH THEN THE CAR STARTS BEEPING, WITH IMMEDIATE LOSS OF POWER WITHIN SECONDS, DOWN TO 20MPH. ERROR MESSAGES START FLASHING, THE CAR STARTS SHAKING. ALMOST GOT HIT BY THE PERSON BEHIND ME AS I WASN'T BRAKING, SO THEY, NOR MYSELF, HAD NO INDICATION MY CAR WAS ABOUT COME DOWN …
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THIS PAST FRIDAY, I WAS TRAVELING IN THE HIGHWAY AT 60MPH THEN THE CAR STARTS BEEPING, WITH IMMEDIATE LOSS OF POWER WITHIN SECONDS, DOWN TO 20MPH. ERROR MESSAGES START FLASHING, THE CAR STARTS SHAKING. ALMOST GOT HIT BY THE PERSON BEHIND ME AS I WASN'T BRAKING, SO THEY, NOR MYSELF, HAD NO INDICATION MY CAR WAS ABOUT COME DOWN TO A CRAWL. I PULLED OVER, TURNED OFF THE CAR, GAVE IT A MINUTE, RESTARTED, AND THE CAR WAS BACK TO NORMAL AND I WAS ABLE TO GET HOME. THE ENGINE LIGHT REMAINED, BUT IT WENT AWAY BEFORE I COULD GET IT TO THE DEALER (WITHIN 3 MILES), DEALER IS AROUND 8 MILES AWAY. THIS IS THE 4TH INCIDENT WITH THIS SIMILAR ISSUE. ONCE WE WERE WAITING ON A TURNING LANE, THE CAR STARTED BEEPING, SHAKING, DISPLAYING ERRORS ON THE DASHBOARD, LOSS OF POWER AGAIN TO A CRAWL. WE PULLED OVER TO THE FIRST PARKING LOT IN THE INTERSECTION. TURNED OF THE CAR, RESTARTED AND IT WAS FINE AGAIN. THEN AGAIN RIGHT AFTER PUTTING GAS. GOT INTO THE CAR TO LEAVE THE GAS STATION, CAR WAS BEEPING, SHAKING, DISPLAYING ERROR MESSAGES ON THE DASH. TURNED IT OFF, RESTARTED AND IT WAS FINE. ANOTHER TIME, I WAS APPROACHING A LIGHT TO MAKE A RIGHT TURN, THE ENGINE STALLED RIGHT BEFORE I WAS TO TURN. I HAD TO PUT IT ON PART TO RESTART THE CAR, ONCE IT STARTED, IT RAN FINE. I'M AFRAID TO DRIVE THE CAR IN THE HIGHWAY. I HAVE A 45 MINUTE COMMUTE TO WORK EVERYDAY. I ALWAYS HAVE TO KEEP TO THE RIGHT LANE IN CASE THE CAR ACTS UP. THE ERROR MESSAGES THAT DISPLAY ARE "SERVICE STABILITY TRACT, ENGINE POWER REDUCED, TRACKING CONTROL TURNED OFF" AND MAYBE ONE OTHER ONE. I'VE SEEN THE MESSAGE BOARDS AND IT'S HAPPENING TO MANY OWNERS AND FOR SEVERAL YEARS! IT IS DANGEROUS TO DRIVE LIKE THIS. THIS SHOULD HAVE BEEN ADDRESSED YEARS AGO.
NHTSA ODI #11183969
98,000 miles · Feb 12, 2019
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control
WHILE DRIVING THE CAR, IT HAPPENS TO LOOSE POWER AND IT IS VERY DIFFICULT TO WHEEL AND MOVE THE CAR . IT STOPS IN THE MIDDLE OF THE FREEWAY AND SERVICE TRACTION CONTROL COMES UP , THEN SERVICE STABILITYTRAK AND THEN TRACTION CONTROL OFF . IT HAS TO BE TURNED OFF AND THEN WAIT AND RESTART IT AGAIN , WITH A CHECK ENGINE
NHTSA ODI #11176515
85,000 miles · Feb 1, 2019
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control
WHILE DRIVING, CAR SLOWS TO 25MPH AND DASH FLASHES BETWEEN THE FOLLOWING WARNINGS: SERVICE STABILITRAK, TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, POWER ENGINE REDUCED. THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT ALSO TURN ON AT THIS TIME . THIS HAS HAPPENED 5 TIMES SO FAR. I HAVE BEEN DRIVING ON THE HIGHWAY AND ON SI…
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WHILE DRIVING, CAR SLOWS TO 25MPH AND DASH FLASHES BETWEEN THE FOLLOWING WARNINGS: SERVICE STABILITRAK, TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, POWER ENGINE REDUCED. THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT ALSO TURN ON AT THIS TIME . THIS HAS HAPPENED 5 TIMES SO FAR. I HAVE BEEN DRIVING ON THE HIGHWAY AND ON SIDE STREETS WHEN THIS HAPPENS. THIS IS VERY DANGEROUS AND COULD CAUSE AN ACCIDENT EASILY.
NHTSA ODI #11173482
Official recalls
7May 10, 2023
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Oct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Apr 30, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence & remedy
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Additional source detail variants (3)
Electrical System:software
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Electrical System: Instrument Cluster/panel
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Fuel System, Gasoline
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Feb 21, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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