NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
22 reportsClear category filter170,000 miles · Oct 17, 2024
Electrical SystemEngineService Brakes
The contact owns a 2014 Chevrolet Traverse. The contact stated while driving approximately 75 MPH and depressing the brake pedal, the vehicle unintendedly decelerated to 40 MPH. The message "Engine Power Reduced" was displayed. The contact pulled to the side of the road and allowed the vehicle to cool down. The contact stated th…
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The contact owns a 2014 Chevrolet Traverse. The contact stated while driving approximately 75 MPH and depressing the brake pedal, the vehicle unintendedly decelerated to 40 MPH. The message "Engine Power Reduced" was displayed. The contact pulled to the side of the road and allowed the vehicle to cool down. The contact stated that as he resumed driving, the failure recurred several times. The contact replaced the brake position sensor; however, the failure recurred while driving. The vehicle was taken to the dealer, where the steering angle position sensor and the BCM were replaced; however, the failure persisted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V614000(Electrical System); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 170,000.
NHTSA ODI #11620453
Mileage unknown · Jul 22, 2023
Electrical SystemExterior LightingService Brakes
The vehicle has a brake light over the hatch but no bottom brake lights. Replaced bulbs and fuses and brake light switch and still no brake lights. Took it to a shop and they don't know what's wrong. After getting gas I crunk car, put it in drive and car started going in reverse and front air wouldn't work either but back air di…
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The vehicle has a brake light over the hatch but no bottom brake lights. Replaced bulbs and fuses and brake light switch and still no brake lights. Took it to a shop and they don't know what's wrong. After getting gas I crunk car, put it in drive and car started going in reverse and front air wouldn't work either but back air did. It seems to be an electrical issue. Just got vehicle in June of 2023. The brake light issue needs attention immediately very dangerous. I've been behind an Acadia and an Equinox and noticed they don't have bottom brake lights either. The spare tire is also too low and squeaky when operating vehicle and can fall of while driving. Please fix these issues it's very dangerous and very upsetting.
NHTSA ODI #11533805
Mileage unknown · Dec 7, 2021
Electrical SystemPower TrainService Brakes
Stabilitrak control light comes on and doesnt turn off for hours or days, especially during long rides. Vehicle jerks and takes longer to get up to speed.
NHTSA ODI #11443014
Mileage unknown · Jul 12, 2021
Service BrakesUnknown Or OtherVehicle Speed Control
Stabilitrak light was on, then the alarm said traction control off, the check engine light came on. The Traverse certainly has recall problems that need to be looked into, it is a family car. I have provided a you tube link that explains and shows the problem, https://youtu.be/hBvaOIIxnXY I have the same problem on my car.
NHTSA ODI #11424434
120,000 miles · Mar 24, 2021
Service BrakesVehicle Speed Control
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE STABILITY TRAC AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT PULLED TO THE SIDE OF THE ROADWAY, RESTARTED THE VEHICLE AND THE VEHICLE REGAINED SOME NORMAL FUNCT…
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TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE STABILITY TRAC AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT PULLED TO THE SIDE OF THE ROADWAY, RESTARTED THE VEHICLE AND THE VEHICLE REGAINED SOME NORMAL FUNCTIONALITY. THE CONTACT STATED THAT OTHER FUNCTIONS TOOK UP TO AN HOUR TO START WORKING AS DESIGNED. THE CONTACT STATED THE FAILURE HAD OCCURRED APPROXIMATELY 100 TIMES. THE CONTACT HAD THE FUSE BOX REPLACED AFTER BEING ADVISED BY A CERTIFIED MECHANIC THAT THE FUSE BOX SHOULD BE REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT TOOK THE VEHICLE TO FUCCILLO CHEVROLET OF GRAND ISLAND (2000 ALVIN RD, GRAND ISLAND, NY 14072, (716)773-7505) WHO REPAIRED THE BRAKE PEDAL HOWEVER, THE FAILURE PERSISTED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHO STATED THE BRAKE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA ODI #11404706
84,800 miles · Sep 3, 2020
Electronic Stability Control (esc)Service BrakesVehicle Speed Control
WHILE DRIVING ON THE HIGHWAY AT 65 MPH THE STABILITY CONTROL SENSOR, ABS SENSOR, AND ALL WHEEL DRIVE WENT OUT ALL AT ONCE, WHEN THAT HAPPENED THE CAR BY ITSELF WENT TO 35 MPH ON THE HIGHWAY AND WOULD NOT ALLOW THE CAR TO GO OVER 35 MPH.
NHTSA ODI #11353084
Mileage unknown · Jan 16, 2020
Electronic Stability Control (esc)Service BrakesSteering
MY 2014 CHEVY TRAVERSE HAS BEEN HAVING THIS ISSUE FOR MONTHS NOW. I WILL BE DRIVING AND MY SERVICE STABILITRAK, TRACTION CONTROL OFF, CHECK ENGINE LIGHT WILL LIGHT UP, AND ENGINE POWER REDUCED WILL POP UP. I CAN NOT GO OVER 20 MPH. AT TIMES THE ENGINE WILL BECOME VERY STALLY, JERKY, MY STEERING WHEEL AND BRAKES WILL BE VERY HARD…
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MY 2014 CHEVY TRAVERSE HAS BEEN HAVING THIS ISSUE FOR MONTHS NOW. I WILL BE DRIVING AND MY SERVICE STABILITRAK, TRACTION CONTROL OFF, CHECK ENGINE LIGHT WILL LIGHT UP, AND ENGINE POWER REDUCED WILL POP UP. I CAN NOT GO OVER 20 MPH. AT TIMES THE ENGINE WILL BECOME VERY STALLY, JERKY, MY STEERING WHEEL AND BRAKES WILL BE VERY HARD TO USE. THESE ARE VERY RANDOM AND NON PATTERNED I WILL HAVE TO SAFELY PULL OVER RATHER IT BE ON A BACK ROAD OR A HIGHWAY WHEREVER IT HAPPENS TURN THE ENGINE OFF FOR 5-20 MINUTES AND IT WILL EVENTUALLY CLEAR EVERYTHING BUT THE CHECK ENGINE LIGHT; WHICH WILL CLEAR WITHIN THAT DAY OR THE NEXT UNTIL THE NEXT TIME IT HAPPENS. IT HAS ALSO CAUSE MY KEY TO LOCK UP IN THE IGNITION. THIS IS VERY UNSAFE AND SCARY. THIS IS MY FAMILY CAR AND WILL EVENTUALLY CAUSE AN ACCIDENT AND HURT MYSELF, MY KIDS, OR SOMEONE ELSE. IF YOU GOOGLE THE ISSUE THERE ARE TONS OF FORUMS, WEBSITES, BLOGS THAT HAVE THE SAME ISSUE WITH THIS CAR. I HAVE SPENT NUMEROUS HOURS INVESTIGATING THE ISSUE, LOTS OF MONEY REPLACING PARTS AS RECOMMENDED OR BY THE CHECK ENGINE LIGHT AND IT CONTINUES TO DO THIS. GM IS GOING TO HAVE A LAWSUIT ON THEIR HANDS WHEN SOMEONE GETS SERIOUSLY HURT OVER THIS ISSUE BECAUSE THEY ARE NOT DOING ANYTHING ABOUT IT.
NHTSA ODI #11299948
Mileage unknown · Jan 15, 2020
Electrical SystemElectronic Stability Control (esc)Service Brakes
MY 2014 CHEVY TRAVERSE HAS BEEN HAVING THIS ISSUE FOR MONTHS NOW. I WILL BE DRIVING AND MY SERVICE STABILITRAK, TRACTION CONTROL OFF, CHECK ENGINE LIGHT WILL LIGHT UP, AND ENGINE POWER REDUCED WILL POP UP. I CAN NOT GO OVER 20 MPH. AT TIMES THE ENGINE WILL BECOME VERY STALLY, JERKY, MY STEERING WHEEL AND BRAKES WILL BE VERY HARD…
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MY 2014 CHEVY TRAVERSE HAS BEEN HAVING THIS ISSUE FOR MONTHS NOW. I WILL BE DRIVING AND MY SERVICE STABILITRAK, TRACTION CONTROL OFF, CHECK ENGINE LIGHT WILL LIGHT UP, AND ENGINE POWER REDUCED WILL POP UP. I CAN NOT GO OVER 20 MPH. AT TIMES THE ENGINE WILL BECOME VERY STALLY, JERKY, MY STEERING WHEEL AND BRAKES WILL BE VERY HARD TO USE. THESE ARE VERY RANDOM AND NON PATTERNED I WILL HAVE TO SAFELY PULL OVER RATHER IT BE ON A BACK ROAD OR A HIGHWAY WHEREVER IT HAPPENS TURN THE ENGINE OFF FOR 5-20 MINUTES AND IT WILL EVENTUALLY CLEAR EVERYTHING BUT THE CHECK ENGINE LIGHT; WHICH WILL CLEAR WITHIN THAT DAY OR THE NEXT UNTIL THE NEXT TIME IT HAPPENS. IT HAS ALSO CAUSE MY KEY TO LOCK UP IN THE IGNITION. THIS IS VERY UNSAFE AND SCARY. THIS IS MY FAMILY CAR AND WILL EVENTUALLY CAUSE AN ACCIDENT AND HURT MYSELF, MY KIDS, OR SOMEONE ELSE. IF YOU GOOGLE THE ISSUE THERE ARE TONS OF FORUMS, WEBSITES, BLOGS THAT HAVE THE SAME ISSUE WITH THIS CAR. I HAVE SPENT NUMEROUS HOURS INVESTIGATING THE ISSUE, LOTS OF MONEY REPLACING PARTS AS RECOMMENDED OR BY THE CHECK ENGINE LIGHT AND IT CONTINUES TO DO THIS. GM IS GOING TO HAVE A LAWSUIT ON THEIR HANDS WHEN SOMEONE GETS SERIOUSLY HURT OVER THIS ISSUE BECAUSE THEY ARE NOT DOING ANYTHING ABOUT IT.
NHTSA ODI #11299648
68,000 miles · Jun 25, 2019
Electrical SystemElectronic Stability Control (esc)Service Brakes
I WAS ENTERING THE ON-RAMP GOING EAST AND MY VEHICLE COMPLETELY STOPPED. I WAS GOING AROUND 25-30 MPH AND I HAD MY KIDS IN THE CAR. MY COMPUTER FORCED MY BRAKES AND I WAS UNABLE TO DRIVE THE VEHICLE. MY SUV LITERALLY MADE A FULL STOP WHILE DRIVING AT 25-30 MPH WITH MY KIDS IN THE CAR AND NO BRAKE LIGHTS IGNITED. THE CHECK ENGINE…
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I WAS ENTERING THE ON-RAMP GOING EAST AND MY VEHICLE COMPLETELY STOPPED. I WAS GOING AROUND 25-30 MPH AND I HAD MY KIDS IN THE CAR. MY COMPUTER FORCED MY BRAKES AND I WAS UNABLE TO DRIVE THE VEHICLE. MY SUV LITERALLY MADE A FULL STOP WHILE DRIVING AT 25-30 MPH WITH MY KIDS IN THE CAR AND NO BRAKE LIGHTS IGNITED. THE CHECK ENGINE LIGHT AND THE TRACTION CONTROL LIGHT CAME ON. THEY EVENTUALLY TURNED OFF. THIS HAPPENED ONE OTHER TIME. I WAS DRIVING ON A RESIDENTAL STREET AND THE VEHICLE STOPPED AGAIN. MY HUSBAND WHOM WAS DRIVING THE CAR SAID THE CAR JUST STOPPED IN THE MIDDLE OF THE INTERSECTION. HE TRIED PRESSING THE TRACTION CONTROL BUTTON BECAUSE THE CHECK ENGINE LIGHT AND THE TRACTION CONTROL LIGHT CAME ON AND THE BRAKES WERE FORCED AGAIN AND NOTHING. IMAGINE GOING 25MPH AND STOPPING ABRUPTLY WITHOUT BRAKE LIGHTS FOR OTHER CARS TO SEE. THIS TIME I DID RESEARCH AND I SAW THAT OTHER 2014 CHEVY TRAVERSES WERE RECALLED FOR THE CHASSIS MODULE (RECALL NUMBER 14V614000). I SAW YOUTUBE VIDEOS AND I CHECKED SEVERAL CONSUMER THE COMPLAINT WEBSITES AND I LITERALLY SAW OVER 10 OTHER COMPLAINTS ABOUT THE SAME ISSUE THIS MONTH! I ALSO PUT A READER IN MY VEHICLE AND THE TWO CODES THAT COME UP IS P16AA & P1682. ONE IS FOR THE ELECTRONIC MODULE SYSTEM IN WHICH THE CHASSIS (PERTAINING TO THE RECALL) IS LISTED UNDER). I CALLED THE DEALER AND THEY SAID THAT THE RECALL WAS ACTIVE FOR 2014 CHEVY TRAVERSES..... BUT NOT MINE! I AM COMPLETELY DISGUSTED. THESE VEHICLES WILL KILL YOU - LITERALLY AND THEY KNOW IT, AND THEY REFUSE TO DO ANYTHING ABOUT IT! NOW I'M PAYING A CAR NOTE AND I CAN'T EVEN DRIVE IT - FOR THE SAFETY OF MY FAMILY, OTHERS, AND MYSELF. SHAME ON THEM - AGAIN THIS IS HAPPENING TO OTHER PEOPLE! THIS IS A URGENT REQUEST FOR HELP!
NHTSA ODI #11222434
5 miles · Jan 27, 2019
Air BagsElectronic Stability Control (esc)Service Brakes
DRIVING TO WORK OUT OF KNOW WHERE ALL MY LIGHTS COME ON, NOT SHIFTING RIGHT, JERK'S BACK AND FORWARD WHEN U HIT 200RPM, MY BREAKS ARE NOT WORKING RIGHT SINCE THIS HAPPEN, THERE IS A SOUND COMING FROM THE REAR END OF THE CAR, WE HAVE OWNED THE SUV FOR A YEAR, EVERY THREE TO FOR MONTHS IT GOES TO THE SHOP FOR THE OIL CHANGE AND RO…
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DRIVING TO WORK OUT OF KNOW WHERE ALL MY LIGHTS COME ON, NOT SHIFTING RIGHT, JERK'S BACK AND FORWARD WHEN U HIT 200RPM, MY BREAKS ARE NOT WORKING RIGHT SINCE THIS HAPPEN, THERE IS A SOUND COMING FROM THE REAR END OF THE CAR, WE HAVE OWNED THE SUV FOR A YEAR, EVERY THREE TO FOR MONTHS IT GOES TO THE SHOP FOR THE OIL CHANGE AND ROUTINE CHECK
NHTSA ODI #11172361
Official recalls
7May 10, 2023
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Oct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Apr 30, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence & remedy
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Additional source detail variants (3)
Electrical System:software
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Electrical System: Instrument Cluster/panel
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Fuel System, Gasoline
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Feb 21, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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