NHTSA owner reports · September 18, 2026 snapshot.
Exterior Lighting complaints
10 reportsClear category filterMileage unknown · Jul 22, 2023
Electrical SystemExterior LightingService Brakes
The vehicle has a brake light over the hatch but no bottom brake lights. Replaced bulbs and fuses and brake light switch and still no brake lights. Took it to a shop and they don't know what's wrong. After getting gas I crunk car, put it in drive and car started going in reverse and front air wouldn't work either but back air di…
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The vehicle has a brake light over the hatch but no bottom brake lights. Replaced bulbs and fuses and brake light switch and still no brake lights. Took it to a shop and they don't know what's wrong. After getting gas I crunk car, put it in drive and car started going in reverse and front air wouldn't work either but back air did. It seems to be an electrical issue. Just got vehicle in June of 2023. The brake light issue needs attention immediately very dangerous. I've been behind an Acadia and an Equinox and noticed they don't have bottom brake lights either. The spare tire is also too low and squeaky when operating vehicle and can fall of while driving. Please fix these issues it's very dangerous and very upsetting.
NHTSA ODI #11533805
Mileage unknown · Jun 18, 2023
Electrical SystemExterior Lighting
All the dash lights go out. Very dangerous especially at night. sometimes turning on another electrical device will restore, sometimes shutting vehicle down and restarting will help. have tried covering/ cleaning light sensor, no help. just have to wait until it decides to work. started about 6 years ago. getting progressi…
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All the dash lights go out. Very dangerous especially at night. sometimes turning on another electrical device will restore, sometimes shutting vehicle down and restarting will help. have tried covering/ cleaning light sensor, no help. just have to wait until it decides to work. started about 6 years ago. getting progressively worse. no warning lights. had independent mechanic check it, he says problem with instrument cluster. hard to tell as it was working when he looked at it. I need your support before this causes an accident.2014 Chevrolet Traverse. 69,200 miles
NHTSA ODI #11527582
Mileage unknown · Aug 22, 2022
Exterior LightingUnknown Or OtherVehicle Speed Control
2014 CHEVY TRAVERSE LT. Randomly driving on the freeway @ 60-65mph going uphill it started losing power. It started stuttering/coughing. The TRACTION CONTROL OFF and SERVICE STABILITRAK lights flashed. I finally got it home and shut it off. The next morning it drove fine. Then it happened agai a few days later. I replaced the th…
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2014 CHEVY TRAVERSE LT. Randomly driving on the freeway @ 60-65mph going uphill it started losing power. It started stuttering/coughing. The TRACTION CONTROL OFF and SERVICE STABILITRAK lights flashed. I finally got it home and shut it off. The next morning it drove fine. Then it happened agai a few days later. I replaced the throttle body after it was diagnosed as the problem. On the way home it did the same thing. It wasn't the throttle body. Now they can't find out what is wrong with it. There are no codes. The service repair guys say it is overheating in the shop but not when they drive it and they don't know why.There are no codes. I told them it was random. If I am driving on the Interstate and have these problems and have to turn off the engine and sit for any amount of time is dangerous. Especially if the heat is over 100 degrees as it has been. I'm not sure if it is related to this problem, but my control panel lights go from dim to light randomly. I can't see anything on them during the day when dim. No warnings etc that may flash
NHTSA ODI #11480583
79,000 miles · Sep 25, 2019
Electrical SystemExterior LightingWheels
I HAVE BEEN DRIVING AND MY DRIVER SIDE HEADLIGHT WILL RANDOMLY SHUT OFF AND SOMETIMES COME BACK ON. MY DRIVER SIDE CONTROL FOR THE PASSENGER SIDE WINDOW HAS STOPPED WORKING, THE PASSENGER SIDE CAN ONLY BE ROLLED DOWN BY THE PASSENGER SIDE CONTROL. FRONT PASSENGER SIDE TIRE KEEPS DEFLATING WITH FOR NO REASON THERE IS NOTHING IN T…
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I HAVE BEEN DRIVING AND MY DRIVER SIDE HEADLIGHT WILL RANDOMLY SHUT OFF AND SOMETIMES COME BACK ON. MY DRIVER SIDE CONTROL FOR THE PASSENGER SIDE WINDOW HAS STOPPED WORKING, THE PASSENGER SIDE CAN ONLY BE ROLLED DOWN BY THE PASSENGER SIDE CONTROL. FRONT PASSENGER SIDE TIRE KEEPS DEFLATING WITH FOR NO REASON THERE IS NOTHING IN THE TIRE TO MAKE A HOLE BUT THE TIRE KEEPS LOSING PRESSURE. FOR THE TIRE IT IS ANYTIME IF THE CAR IS MOVING OR IF IT IS STOPPED. THE HEADLIGHT WILL TURN OFF AND ON IF I HIT ANY BUMPS, HIT THE HEADLIGHT COVER BY HAND, AND SOMETIMES IT WILL TURN OFF AND ON WITHOUT ANY BUMPS AT ALL. THE WINDOW CONTROL JUST DOES NOT WORK AT ALL NOW AND IT HAS STARTED TO EFFECT THE REAR PASSENGER SIDE AS WELL.
NHTSA ODI #11257993
146,500 miles · Sep 24, 2019
Exterior Lighting
WHILE DRIVING MY 2014 CHEVROLET TRAVERSE LS AT NIGHT MY LOW BEAM HEADLIGHTS WENT OUT THE NEXT DAY HAD BOTH HEADLIGHT BULBS CHANGED DROVE FOR A COUPLE OF DAYS LIGHTS WENT OFF AGAIN NEXT MORNING HAD DRL BUT NO HIGH BEAM UNLESS I CONTINUALLY HOLD THE LEVER C
NHTSA ODI #11257869
75,000 miles · May 16, 2018
Electrical SystemExterior Lighting
HOUSING CASES CRACK FROM THE INSIDE AND WATER GETS IN. SHORTS OUT THE FUSE. CONSTANT CHANGING ON BULBS ON HEADLAMPS AND STOP LAMPS. HOUSING CASES FOR LIGHTS COST MORE THAN CAR NOTE. ONSTAR NOT ALERTED BY PROBLEM AND I DON'T KNOW UNTIL I'M DRIVING AND SOMEONE ELSE FLAGS ME DOWN. MULTIPLE PEOPLE HAVE ALMOST REAR-ENDED ME.
NHTSA ODI #11096356
120,000 miles · Apr 3, 2018
Electrical SystemExterior Lighting
I HAVE HAD TO REPLACE MY HEADLIGHTS EVERY MONTH OR TWO. EVERYTIME I USE MY REMOTE START, IT BLOWS A HEADLIGHT.
NHTSA ODI #11082655
1 miles · Dec 2, 2016
Air BagsElectrical SystemExterior Lighting
THE SERVICE AIRBAG ALERT COMES ON FOR NO REASON, THEN GOES OFF. IT CAME BACK ON AGAIN AND DID NOT GO OFF. I DRIVE SPEEDS OF 30 TO 60 MPH. MY LIGHTS ON THE DASH AND RADIO DIMS AND THE RADIO CUTOFF AT ANY GIVEN TIME. THIS IS VERY SERIOUS PROBLEMS BECAUSE THE VEHICLE CAN CUT OFF WHILE I AM DRIVING. I ALSO EXPERIENCE WATER POURING I…
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THE SERVICE AIRBAG ALERT COMES ON FOR NO REASON, THEN GOES OFF. IT CAME BACK ON AGAIN AND DID NOT GO OFF. I DRIVE SPEEDS OF 30 TO 60 MPH. MY LIGHTS ON THE DASH AND RADIO DIMS AND THE RADIO CUTOFF AT ANY GIVEN TIME. THIS IS VERY SERIOUS PROBLEMS BECAUSE THE VEHICLE CAN CUT OFF WHILE I AM DRIVING. I ALSO EXPERIENCE WATER POURING INTO TO MY TRAVERSE RIGHT OVER MY FRONT OVER HEAD LAMPS INSIDE. THERE WAS SO MUCH WATER IT FILLED THE CUP HOLDER AND THE SHIFT WAS WET. THE FRONT WINDSHIELD HAS NEVER BEEN CHANGED AND I DON'T HAVE ANY CRACKS ON MY FRONT WINDOW. I HAVE NO CLUE HOW THE WATER IS COMING INTO MY TRAVERSE FROM THE TOP AND LEAKING IN THROUGH THE FRONT OVER HEAD LAMPS. I HAVE BROUGHT IT INTO THE DEALERSHIP, 1 DAY AGO I STILL HAVE NOT HEARD BACK FROM ANYONE. I ASKED IF IT WAS COMMON, WITH THE TRAVERSE AND I WAS TOLD NO. I OBVIOUSLY THEY LIED, BECAUSE I HAD TO COME ON THIS WEBSITE TO SEE THAT OTHER PEOPLE ARE EXPERIENCING THE SAME PROBLEMS. I AM NOT A CAR EXPERT BUT THE MAN AT THE DEALERSHIP THAT HAS BEEN DOING THIS LINE OF WORK FOR 30+ YEARS SAID HE COULD SMELL THE WATER HAS SOON HAS HE SAT IN THE VEHICLE. SO OBVIOUSLY WATER HAS BEEN LEAKING IN FROM SOME WHERE FOR A WHILE NOW TO BE ABLE TO SMELL THE WATER. I KEEP MY CAR VERY CLEAN AND MY CARPETS ARE DRY. SO THE WATER MUST BE COMING IN SOMEWHERE FROM THE ROOF AND STAYING RESERVED IN A PARTICULAR AREA UNTIL IT POURS OUT. THE WATER MAY BE THE REASON I AM HAVING THE OTHER ISSUES, AND MAY BE EACH PROBLEMS IS NOT RELATED AT ALL. IT IS VERY FRUSTRATING BECAUSE I AM PAYING CAR NOTE ON A CAR THAT IS AM SKEPTICAL ABOUT DRIVING BECAUSE I DON'T KNOW IF IT SAFE TO DRIVE. I HAVE NOT ONLY MY SAFETY TO WORRY ABOUT I ALSO HAVE MY CHILDREN SAFETY CONSIDER AND OTHER PEOPLE THAT RIDE IN THIS VEHICLE TOO. THE LIGHTS DIMS WHILE DRIVING OR WHEN IDLING. THE SERVICE AIR BAG LIGHT IS ON ALL THE TIME WHEN DRIVING, IDLING, OR IN PARK. *TR
NHTSA ODI #10929569
Mileage unknown · Nov 25, 2016
Electrical SystemExterior Lighting
SINCE WE BOUGHT THIS VEHICLE IT HAS BEEN NOTHING BUT TROUBLE. WE HAVE HAD PROBLEM WITH SEAT BELT, INSTRUMENTAL PANEL (RESET) AND ONE MORE THING THAT WE DO NOT REMEMBER WHAT IT IS. AT THIS TIME WE ARE EXPERIENCING PROBLEM WITH ALL BREAK LIGHTS NOT OPERATIONAL WHICH WAS RECALLED DECEMBER 26, 2014 FOR THE REASON THAT THE CHASSIS EL…
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SINCE WE BOUGHT THIS VEHICLE IT HAS BEEN NOTHING BUT TROUBLE. WE HAVE HAD PROBLEM WITH SEAT BELT, INSTRUMENTAL PANEL (RESET) AND ONE MORE THING THAT WE DO NOT REMEMBER WHAT IT IS. AT THIS TIME WE ARE EXPERIENCING PROBLEM WITH ALL BREAK LIGHTS NOT OPERATIONAL WHICH WAS RECALLED DECEMBER 26, 2014 FOR THE REASON THAT THE CHASSIS ELECTRONIC MODULE MAY BE INTERNALLY CONTAMINATED, RESULTING IN AN ELECTRICAL SHORT..VERY DANGEROUS HOWEVER, I WAS TOLD THAT OUR VEHICLE WAS NOT RECALLED AND YET COULD NOT CONVINCE ME WHY WE ARE HAVING SAME PROBLEM WITH RECALLS. WE HAVE APPOINTMENT TO TAKE THE VEHICLE IN ON TUESDAY, NOV 28,, 2016. WE NEED HELP TO MAKE SURE THAT CHEVY FIXES THIS CAR AT NO COST TO US..IT IS SHAMEFUL THAT A 2YRS OLD AR WILL DEVELOP THESE PROBLEMS WHILE YOUR ARE STILL PAYING CAR NOTE. WE BELIEVE THERE WAS A MISTAKE WHEN RECALLS WERE MADE THAT APPARENTLY MOST CARS THAT WERE SUPPOSED TO BE COVERED WERE MISSED UNLESS WHY SUCH A COINCIDENCE. CHEVY ISSUED ME A COMPLAIN NUMBER: 8-2539917328. WE WILL GREATLY APPRECIATE YOUR HELP IN THIS MATTER.
NHTSA ODI #10927896
40,000 miles · Nov 22, 2015
Electrical SystemExterior LightingVehicle Speed Control
WAS DRIVING ON INTERSTATE AT 75 MPH, ABOUT 80 MILES FROM MY DESTINATION, WITH CRUISE CONTROL ON. SWITCHED THE BRIGHT LIGHTS ON AND THE CRUISE CONTROL TURNED OFF, POWER LOCKS STARTED LOCKING AND UNLOCKING REPEATEDLY, HEADLIGHTS STARTED FLASHING ON AND OFF. THE WHOLE DASHBOARD INSTRUMENT LIGHTS TURNED ON (CHECK ENGINE, CHANGE OIL,…
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WAS DRIVING ON INTERSTATE AT 75 MPH, ABOUT 80 MILES FROM MY DESTINATION, WITH CRUISE CONTROL ON. SWITCHED THE BRIGHT LIGHTS ON AND THE CRUISE CONTROL TURNED OFF, POWER LOCKS STARTED LOCKING AND UNLOCKING REPEATEDLY, HEADLIGHTS STARTED FLASHING ON AND OFF. THE WHOLE DASHBOARD INSTRUMENT LIGHTS TURNED ON (CHECK ENGINE, CHANGE OIL, ABS, BATTERY LIGHT, STABILITRAK ETC) WHEN I ATTEMPTED TO PRESS GAS ACCELERATOR IT WAS LOCKED IN PLACE AND WOULD NOT MOVE, VEHICLE STALLED IN INTERSTATE TRAFFIC WITH MY CHILDREN AND I IN CAR. WAS ABLE TO MERGE ONTO SHOULDER, PLACED VEHICLE IN PARK TURNED IGNITION TO OFF POSITION THEN RESTARTED VEHICLE. WAS ABLE DRIVE REST OFF WAY WITHOUT TURNING ON BRIGHT HEADLIGHTS OR CRUISE CONTROL. WHEN I GOT OFF INTERSTATE ONTO HIGHWAY WITH NO OTHER VEHICLES I PLACED CRUISE CONTROL ON AND FLIPPED ON BRIGHT HEADLIGHTS AND THE VEHICLE DID THE SAME THING (GAS PEDAL, HEADLIGHTS, INSTRUMENT PANEL AND LOCKS) AGAIN PULLED OVER RESTARTED CAR AND CONTINUED DRIVING WITH NO ISSUE ( NO CRUISE OR BRIGHTS USED) I THEN TOOK CAR TO DEALERSHIP NEXT MORNING. THE DEALERSHIP WAS UNABLE TO REPLICATE SAID OCCURRENCE AFTER 6 DAYS IN SHOP.VEHICLE WAS SENT HOME WITH US WITH NO SOLUTION.WE HAVE HAD VEHICLE NOT QUITE 2 MONTHS.DO NOT FEEL SAFE HAVING MY FAMILY IN IT. COMPLAINT MADE TO MANUFACTURER (CHEVROLET GM) THEY STATED THEY HAD RECEIVED NO SIMILAR COMPLAINTS AND ARE UNABLE TO PROVIDE A FIX. WAS TOLD IF VEHICLE REPEATS OCCURRENCE TO TRY TO VIDEO IT AND RETURN TO SHOP. UNHAPPY WITH THIS SITUATION ALL THE WAY AROUND.
NHTSA ODI #10795298
Official recalls
7May 10, 2023
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Oct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Apr 30, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence & remedy
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Additional source detail variants (3)
Electrical System:software
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Electrical System: Instrument Cluster/panel
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Fuel System, Gasoline
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Feb 21, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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