NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
117 reportsClear category filter32,500 miles · May 30, 2017
EngineUnknown Or Other
THE CHECK ENGINE LIGHT KEEPS COMING ON, BUT NO PROBLEM CAN BE FOUND BY THE DEALERSHIP. THE TRANSMISSION KEEPS "JERKING" OR IT EVEN FEELS LIKE IT IS FALLING OUT. I'VE READ THAT IT CAN TAKE A WHILE FOR THE VEHICLE TO "LEARN" HOW YOU DRIVE, BUT THIS DOESN'T FEEL RIGHT. ALMOST TOO SCARED TO DRIVE. I WAS STOPPED AT A STOP LIGHT AND …
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THE CHECK ENGINE LIGHT KEEPS COMING ON, BUT NO PROBLEM CAN BE FOUND BY THE DEALERSHIP. THE TRANSMISSION KEEPS "JERKING" OR IT EVEN FEELS LIKE IT IS FALLING OUT. I'VE READ THAT IT CAN TAKE A WHILE FOR THE VEHICLE TO "LEARN" HOW YOU DRIVE, BUT THIS DOESN'T FEEL RIGHT. ALMOST TOO SCARED TO DRIVE. I WAS STOPPED AT A STOP LIGHT AND MY VEHICLE STALLED (I DIDN'T REALIZE THIS UNTIL I TRIED TO GO AT A GREEN LIGHT) AND WOULDN'T MOVE...EVEN WHEN I DIDN'T HAVE IT IN PARK. I HAD TO TURN IT OFF AND ON TWICE BEFORE MY VEHICLE WOULD MOVE. I'VE HAD ELECTRICAL PROBLEMS WITH THE VEHICLE AS WELL. IT'S ONLY A 2014. THIS SHOULD NOT BE HAPPENING!
NHTSA ODI #10992116
54,125 miles · Mar 20, 2017
EnginePower Train
WHILE DRIVING THIS CAR I WILL GET THREE AUDIBLE "BONGS" THEN I WILL GET ERROR MESSAGES "SERVICE STABILITRAK", TRACTION CONTROL OFF", ENGINE POWER REDUCED". AT THIS TIME I HAVE NO CONTROL OVER THE SPEED OF THIS VEHICLE. I CAN DEPRESS THE GAS PEDAL AND GET AN INCREASE IN ENGINE RPM BUT NO MORE FORWARD SPEED (MPH). MY FORWARD SP…
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WHILE DRIVING THIS CAR I WILL GET THREE AUDIBLE "BONGS" THEN I WILL GET ERROR MESSAGES "SERVICE STABILITRAK", TRACTION CONTROL OFF", ENGINE POWER REDUCED". AT THIS TIME I HAVE NO CONTROL OVER THE SPEED OF THIS VEHICLE. I CAN DEPRESS THE GAS PEDAL AND GET AN INCREASE IN ENGINE RPM BUT NO MORE FORWARD SPEED (MPH). MY FORWARD SPEED WILL CONTINUE TO DECREASE. I WILL HAVE TO PULL OFF THE ROAD AND TURN THE ENGINE OFF. WAIT TWO OR THREE MINUTES THEN RESTART THE ENGINE. IF I AM LUCKY THE VEHICLE WILL OPERATE NORMALLY BUT WILL DISPLAY A SERVICE LIGHT ON THE DASH BOARD. THIS VEHICLE IS DANGEROUS. I HAVE CONTACTED MY AUTO DEALER AND PARTS WERE INSTALLED. I ASKED ABOUT THE CAUSE OF THIS PREDICAMENT AND THE SERVICE MANAGER SAID THE SAME SITUATION COULD BE CAUSED BY A HUNDRED DIFFERENT SENSORS IN THE VEHICLE. I NOW HAVE THE SAME PROBLEM WITH THIS VEHICLE. 17K MILES AND 12 MONTHS LATER. AGAIN; THIS VEHICLE IS DANGEROUS. IF THIS HAPPENS WHILE PASSING ANOTHER VEHICLE ON A COUNTRY ROAD OR IF THESE ERRORS OCCUR WHILE DRIVING DOWN AN ON RAMP TO HI-WAY TRAFFIC THE DANGER INCREASE. I UNDERSTAND THE NEED FOR ERROR MESSAGES TO WARN OF ENGINE PROBLEMS BUT THE CONTROL OF FORWARD SPEED SHOULD NOT BE TAKEN AWAY FROM THE DRIVER.
NHTSA ODI #10967284
31,624 miles · Jan 10, 2017
Electronic Stability Control (esc)EngineVehicle Speed Control
ENGINE POWER REDUCED, STABILITY TRACK LOSS LIGHTS CAME ON AND MY VEHICLES ENGINE POWER CAME TO A STOP WITH MY CHILDREN IN THE CAR WITH MY WIFE ON THE HWY. COULD NOT MOVE THE VEHICLE. DEALERSHIP CAN NOT FIGURE OUT THE ISSUE, ONLY FOUND MULTIPLE CODES FROM THE PAST AND STILL COULD NOT SOLVE THE ISSUE. GM NEEDS TO STAND BY THEIR P…
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ENGINE POWER REDUCED, STABILITY TRACK LOSS LIGHTS CAME ON AND MY VEHICLES ENGINE POWER CAME TO A STOP WITH MY CHILDREN IN THE CAR WITH MY WIFE ON THE HWY. COULD NOT MOVE THE VEHICLE. DEALERSHIP CAN NOT FIGURE OUT THE ISSUE, ONLY FOUND MULTIPLE CODES FROM THE PAST AND STILL COULD NOT SOLVE THE ISSUE. GM NEEDS TO STAND BY THEIR PRODUCT AND REPLACE THESE VEHICLES ASAP OR FIX THIS ISSUE. LAWSUITS WILL BE FILED.
NHTSA ODI #10944156
Mileage unknown · Sep 15, 2016
Engine
OVER THE PAST 2 YEARS 10 MONTHS I HAVE LOST THE COOLANT IN MY AIR CONDITIONER. THEY HAVE FILLED IT SEVERAL TIMES, ADDING DYE, BUT HAD NOT BEEN ABLE TO FIND THE LEAK EVEN THOUGH THEY ACKNOWLEDGED IT WAS LOST. SINCE THE WARRANTY WAS RUNNING OUT WE TOOK IT IN AGAIN AFTER DYE HAD BEEN ADDED AND THEY FINALLY STARTED TO LOOK AT THE …
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OVER THE PAST 2 YEARS 10 MONTHS I HAVE LOST THE COOLANT IN MY AIR CONDITIONER. THEY HAVE FILLED IT SEVERAL TIMES, ADDING DYE, BUT HAD NOT BEEN ABLE TO FIND THE LEAK EVEN THOUGH THEY ACKNOWLEDGED IT WAS LOST. SINCE THE WARRANTY WAS RUNNING OUT WE TOOK IT IN AGAIN AFTER DYE HAD BEEN ADDED AND THEY FINALLY STARTED TO LOOK AT THE EVAPORATORS. THEY COULD NOT THOROUGHLY INSPECT THE FRONT EVAPORATOR SINCE A FULL INSPECTION REQUIRES REMOVAL OF THE DASHBOARD. THEY LOOKED AT THE REAR EVAPORATOR AND FOUND SOME CORROSION (WITH A MIRROR) AND A PINHOLE LEAK.. WHEN THEY WENT TO ORDER A NEW PART AND GM HAD A FOOTNOTE THAT IF THEY WERE ORDERING A REPLACEMENT EVAPORATOR THEY SHOULD ALSO ORDER AND REPLACE THE BLOWER MOTOR SINCE THE COPPER IN THE MOTOR BRUSHES WAS ATTACKING THE ALUMINUM EVAPORATOR. (THE MORE YOU USED THE AC, THE SOONER IT WOULD SHOW UP AND CAUSE THE CORROSION. THIS IS WHY EACH TIME IT TOOK ABOUT 8 MONTHS FOR THE COOLANT TO LEAKED OUT.) BOTH REAR AC PARTS WERE REPLACED BUT THE BLOWER MOTOR FOR THE FRONT EVAPORATOR WAS NOT REPLACED AND THIS MAY ALSO BE GOING BAD. WE WON'T KNOW FOR A WHILE SINCE WE WON'T BE USING THE AC DURING THE FALL AND WINTER MONTHS. ALSO, IF THESE MOTORS CORRODE THE ALUMINUM EVAPORATOR, IT COULD EASILY ATTACK OTHER ALUMINUM PARTS IN THE CAR AND OF COURSE THE COOLANT HAS BEEN LEAKING INTO THE INTERIOR OF THE CAR, BOTH OF WHICH WHICH MAY BE A MAJOR SAFETY CONCERN.CHEVROLET WAS AWARE OF THE ISSUE BUT DID NOT TO RECALL THESE CARS SINCE GENERALLY THE ISSUE MAY NOT SHOW UP UNTIL THE CAR IS OUT OF WARRANTY. I HAVE E-MAILS FROM JOHN THORNTON CHEVROLET'S SERVICE MAN ALONG WITH A PICTURE OF THE EVAPORATOR BUT HAVE NOT BEEN ABLE TO ATTACH THEM TO THIS COMPLAINT FORM.
NHTSA ODI #10907013
25,862 miles · Aug 11, 2016
Electronic Stability Control (esc)EngineVehicle Speed Control
I WAS SITTING AT A LIGHT AND HEARD CHIMES. THE VEHICLE DISPLAY SHOWED SERVICE TRACTION CONTROL, SERVICE STABILITRAK AND TRACTION CONTROL TURNED OFF. WHEN THE LIGHT CHANGED THE VEHICLE WOULD NOT MOVE. THERE WAS SOME KIND OF ENGINE LOSS BUT IT DID NOT STALL OUT. THE RADIO AND THE AIR WERE ON AND WORKING FINE. I TRIED MANY ATTEMPTS…
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I WAS SITTING AT A LIGHT AND HEARD CHIMES. THE VEHICLE DISPLAY SHOWED SERVICE TRACTION CONTROL, SERVICE STABILITRAK AND TRACTION CONTROL TURNED OFF. WHEN THE LIGHT CHANGED THE VEHICLE WOULD NOT MOVE. THERE WAS SOME KIND OF ENGINE LOSS BUT IT DID NOT STALL OUT. THE RADIO AND THE AIR WERE ON AND WORKING FINE. I TRIED MANY ATTEMPTS MULTIPLE TIMES TO GET THE CAR TO MOVE BUT IT WOULD NOT MOVE. THIS INCLUDED PUTTING IT IN PARK AND ALSO TURNING IT ON AND OFF. THE WARNINGS CONTINUED TO FLASH. THEN AFTER ONE ATTEMPT I FELT IT START TO MOVE AT AN EXTREMELY LOW RATE OF SPEED. AS I WAS TURNING INTO A PARKING LOT I FELT SOMETHING CATCH AND THE VEHICLE STARTED MOVING AT A NORMAL SPEED. I TURNED THE VEHICLE ON AND OFF AGAIN ONCE I WAS IN THE PARKING LOT. THE ENGINE LIGHT APPEARED BUT THE SERVICE STABILITRAK AND SERVICE TRACTION CONTROL DID NOT DISPLAY AGAIN. I KNOW FOR A FACT THE ENGINE LIGHT WAS NOT ON WHEN I WAS UNABLE TO MOVE THE VEHICLE. I TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THERE WAS NOTHING DONE TO THE VEHICLE AND I WAS TOLD THAT THEY HAVE TO DUPLICATE IT. I WAS ALSO TOLD THIS WILL OCCUR AGAIN, THE PROBLEM WILL NOT GO AWAY BUT GET PROGRESSIVELY WORSE OVER TIME AND HOPEFULLY THE NEXT TIME THE VEHICLE WILL NOT BE ABLE TO START. I CHECKED NHTSA WEBSITE AND THERE SEEMS TO BE A NUMBER OF COMPLAINTS MADE FOR THE EXACT SAME THING WITH MANY MAKES AND MODELS. THIS IS A LEASE VEHICLE AND I DID CONTACT GM AND HAVE A CASE NUMBER. I UNDERSTAND CARS BREAKDOWN BUT WHAT I DON'T UNDERSTAND IS THAT A SERIOUS SAFETY ISSUES NEEDS TO BE DUPLICATED BEFORE A PART CAN BE REPLACED. I FIND IT HARD TO BELIEVE THERE IS NOT A RECOMMENDED FIX FOR THIS.
NHTSA ODI #10895038
32,000 miles · May 20, 2016
Engine
MY CAR HAS BEEN IN THE DEALERSHIP THREE TIMES FOR THE SAME PROBLEM. AFTER THE CAR HAS BEEN SITTING, WITHIN 5-10 MINUTES OF DRIVING IT WILL RUN ROUGH, BUCK AND NOT ACCELERATE. THE CHECK ENGINE LIGHT FLASHES IN ADDITION TO THE SERVICE TRACTION CONTROL LIGHT. WHEN YOU STOP AND TURN OFF THE CAR ALL OF THE SYSTEM LIGHTS TURN OFF. THI…
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MY CAR HAS BEEN IN THE DEALERSHIP THREE TIMES FOR THE SAME PROBLEM. AFTER THE CAR HAS BEEN SITTING, WITHIN 5-10 MINUTES OF DRIVING IT WILL RUN ROUGH, BUCK AND NOT ACCELERATE. THE CHECK ENGINE LIGHT FLASHES IN ADDITION TO THE SERVICE TRACTION CONTROL LIGHT. WHEN YOU STOP AND TURN OFF THE CAR ALL OF THE SYSTEM LIGHTS TURN OFF. THIS HAPPENS INTERMITTENTLY THE FIRST TIME IT WAS SERVICED THE DEALERSHIP CHANGED THE INJECTORS ON ONE SIDE, THEN FIVE MONTHS LATER IT STARTED AGAIN. WENT TO ANOTHER DEALERSHIP AND THEY SAID THEY COULD NOT REPLICATE THE PROBLEM. NOW AT THE FIRST DEALERSHIP THAT REPLACED THE INJECTORS AND NO SYSTEM CODES PRESENTED AND THEY ARE NOT ABLE TO REPLICATE THE ISSUE.
NHTSA ODI #10870017
6,500 miles · Feb 15, 2016
Electronic Stability Control (esc)Engine
1.- DURING THE LAST QUARTER OF 2015, THE VEHICLE STARTED FAILING, SHUTTING DOWN ITSELF ON ROAD OR PULLED OVER (RANDOM FAIL) 2.- AFTER SEVERAL DAYS OF 'ANALYSIS', THEY DETERMINED THAT A 'MODULE' WAS DAMAGED AND HAD TO BE EXCHANGED ZERO COST, SINCE THE VEHICLE IS STILL UNDER WARRANTY. 3.- AFTER SEVERAL DAYS OF THE CAR ON THE WOR…
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1.- DURING THE LAST QUARTER OF 2015, THE VEHICLE STARTED FAILING, SHUTTING DOWN ITSELF ON ROAD OR PULLED OVER (RANDOM FAIL) 2.- AFTER SEVERAL DAYS OF 'ANALYSIS', THEY DETERMINED THAT A 'MODULE' WAS DAMAGED AND HAD TO BE EXCHANGED ZERO COST, SINCE THE VEHICLE IS STILL UNDER WARRANTY. 3.- AFTER SEVERAL DAYS OF THE CAR ON THE WORKSHOP, THE FINALLY PROVIDE US THE CAR AGAIN, STATING THAT EVERYTHING WAS PROPERLY FIXED AND RESOLVED. 4.- ON JANUARY 2016, VEHICLE SHUTDOWN SURPRISINGLY ON A ROAD AT HIGH SPEED. VEHICLE WAS SOLD IN MEXICO AND DEALERSHIP HAS NOT PROVIDED SATISFACTORY SERVICE
NHTSA ODI #10836291
31,000 miles · Sep 23, 2015
Engine
AS THE VEHICLE WAS DRINING 50 MPH, THE CAR PULLED TO ONE SIDE AND SLOWED. AND WAS NOT EASILY CONTROLLABLE. NEARLY CAUSING AN ACCIDENT I HAD TO GO OVER 3 LANES OF TRAFFIC TO SAFELY PULL OVER. THE "TRACTION CONTROL IS OFF" LIGHT CAME ON AT THE DASHBOARD AND THE CHECK ENGINE LIGHT FLASHED SEVERAL TIMES. I HIT THE BUTTON TO TURN ON…
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AS THE VEHICLE WAS DRINING 50 MPH, THE CAR PULLED TO ONE SIDE AND SLOWED. AND WAS NOT EASILY CONTROLLABLE. NEARLY CAUSING AN ACCIDENT I HAD TO GO OVER 3 LANES OF TRAFFIC TO SAFELY PULL OVER. THE "TRACTION CONTROL IS OFF" LIGHT CAME ON AT THE DASHBOARD AND THE CHECK ENGINE LIGHT FLASHED SEVERAL TIMES. I HIT THE BUTTON TO TURN ON TRACTION CONTROL BUT IT DID NOTHING.
NHTSA ODI #10775309
22,000 miles · Apr 30, 2015
Electronic Stability Control (esc)Engine
I WAS DOING ABOUT 70 ON XWAY AND CAR STARTED TO SLOW DOWN AND JERKING AND ENGINE LIGHT CAME ON AND SAID SOMETHING ABOUT TRACTION CONTROL OFF AND ALSO STABILITY CONTROL. IT LASTED FOR ABOUT 30 SECONDS AND THEN WAS OK. I TOOK IT IN AND THEY COULD NOT FIND ANYTHING. NOW THIS HAPPENED AGAIN YESTERDAY AS I WAS GETTING ONTO THE XWAY A…
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I WAS DOING ABOUT 70 ON XWAY AND CAR STARTED TO SLOW DOWN AND JERKING AND ENGINE LIGHT CAME ON AND SAID SOMETHING ABOUT TRACTION CONTROL OFF AND ALSO STABILITY CONTROL. IT LASTED FOR ABOUT 30 SECONDS AND THEN WAS OK. I TOOK IT IN AND THEY COULD NOT FIND ANYTHING. NOW THIS HAPPENED AGAIN YESTERDAY AS I WAS GETTING ONTO THE XWAY AT ABOUT 55 MPH. NOW 29700 MILES AS I TAKE AGAIN TOMORROW AND SEE IF THEY CAN FIND ANYTHING THIS TIME. *TR
NHTSA ODI #10713732
16,000 miles · Apr 7, 2015
Engine
DURING DRIVING ON THE HIGHWAY AT SPEED 65 MPH THE POWER WAS TOTALLY LOST. "STABILITRAK, TRANCTION CONTROL, REDUCED ENGINE POWER" SHOWED UP ON THE DISPLAY OF THE DASHBOARD. I WAS LUCKY TO PULL TO THE SIDE OF HIGHWAY. *TR
NHTSA ODI #10704338
Official recalls
7May 10, 2023
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Oct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Apr 30, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence & remedy
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Additional source detail variants (3)
Electrical System:software
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Electrical System: Instrument Cluster/panel
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Fuel System, Gasoline
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Feb 21, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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