NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
117 reportsClear category filter53,000 miles · Jul 9, 2018
Electronic Stability Control (esc)EngineService Brakes
HIGHWAY SPEED, HIT MODERATE POTHOLE AND RECEIVED MULTIPLE ERROR MESSAGES IN THE DISPLAY "ENGINE POWER REDUCED" "SERVICE STABILITRAK" "SERVICE TRACTION CONTROL". ENGINE BARELY RUNNING/RUNNING ROUGH. BRAKES HAVE NO POWER ASSIST. VEHICLE STRUGGLING TO MAINTAIN 20MPH AND HARD TO GET OFF THE FREEWAY. APPEARED TO BE COMPLETE ECU MALFU…
Read full complaint
HIGHWAY SPEED, HIT MODERATE POTHOLE AND RECEIVED MULTIPLE ERROR MESSAGES IN THE DISPLAY "ENGINE POWER REDUCED" "SERVICE STABILITRAK" "SERVICE TRACTION CONTROL". ENGINE BARELY RUNNING/RUNNING ROUGH. BRAKES HAVE NO POWER ASSIST. VEHICLE STRUGGLING TO MAINTAIN 20MPH AND HARD TO GET OFF THE FREEWAY. APPEARED TO BE COMPLETE ECU MALFUNCTION. HAD TO ABANDON CAR IN A PUBLIC PARKING LOT AND HAVE SOMEONE PICK US UP. VEHICLE WAS TOWED TO LOCAL DEALERSHIP AND YET THEY CAN FIND NO FAULT CODES, THUS RELEASING THE CAR WITH NO WORK PERFORMED. THIS PHENOMENON HAS BEEN DOCUMENTED ON YOUTUBE HERE: [XXX] NOTE: THIS IS NOT MY VIDEO, BUT IS THE EXACT SCENARIO I ENCOUNTERED. SIMILAR VIDEO DOCUMENTED HERE: [XXX] MANY OTHER INSTANCES DOCUMENTED ON THE INTERNET IN VARIOUS VEHICLE FORUMS AND ACROSS OTHER GM PLATFORMS. THIS IS AN UNSAFE CONDITION THAT SHOULD BE A BETTER INVESTIGATED ISSUE BY CHEVROLET. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *AN
NHTSA ODI #11110338
114,000 miles · Jun 27, 2018
Electronic Stability Control (esc)Fuel/propulsion System
RECALL (14007) REPAIR WAS SUPPOSEDLY DONE MAY 2014 AT JEFF GORDON CHEVROLET IN WILMINGTON, NC. CAR WAS PUT IN THE SHOP OCTOBER 2017 AT SAME PLACE FOR SAME PROBLEM THAT PROMPTED A RECALL, INACCURATE FUEL GAUGE READING. EXTENDED WARRANTY COVERED REPAIR THIS TIME. INSTRUMENT CLUSTER WAS REPLACED AND PROBLEM FIXED, ACCORDING TO JEF…
Read full complaint
RECALL (14007) REPAIR WAS SUPPOSEDLY DONE MAY 2014 AT JEFF GORDON CHEVROLET IN WILMINGTON, NC. CAR WAS PUT IN THE SHOP OCTOBER 2017 AT SAME PLACE FOR SAME PROBLEM THAT PROMPTED A RECALL, INACCURATE FUEL GAUGE READING. EXTENDED WARRANTY COVERED REPAIR THIS TIME. INSTRUMENT CLUSTER WAS REPLACED AND PROBLEM FIXED, ACCORDING TO JEFF GORDON CHEVROLET. JUNE 27, 2018 - WE RAN COMPLETELY OUT OF GAS EVEN THOUGH FUEL GAUGE SHOWED A QUARTER OF TANK REMAINED. CAR SHUT OFF. THANKFULLY WE WERE NOT IN MOTION. WE WERE SITTING IN A CUSTOMER'S DRIVEWAY. JEFF GORDON CHEVROLET WILL NOT COVER REPAIR, WE HAVE BEEN TOLD WE ARE FINANCIALLY RESPONSIBLE. HOW CAN AN OBVIOUS ISSUE THAT WAS PART OF A RECALL NOT CONTINUE TO BE COVERED?
NHTSA ODI #11104302
75,000 miles · Jun 21, 2018
Electronic Stability Control (esc)
I WAS GOING THROUGH A DRIVE-THRU, AND LEFT THE PARKING LOT. WHEN I STOPPED AT A STOP SIGN I HEARD A CHIME, AND A ' TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, AND SERVICE STABILITRAK' LIGHTS CAME ACROSS THE SCREEN ON THE DASHBOARD AS WELL AS THE TRACTION CONTROL LIGHT. SO I DROVE BACK TOWARD MY JOB, AND ABOUT 3 MILES DOWN TH…
Read full complaint
I WAS GOING THROUGH A DRIVE-THRU, AND LEFT THE PARKING LOT. WHEN I STOPPED AT A STOP SIGN I HEARD A CHIME, AND A ' TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, AND SERVICE STABILITRAK' LIGHTS CAME ACROSS THE SCREEN ON THE DASHBOARD AS WELL AS THE TRACTION CONTROL LIGHT. SO I DROVE BACK TOWARD MY JOB, AND ABOUT 3 MILES DOWN THE ROAD, MY CAR STARTED TO SHAKE AND THE RPMS STARTED TO GO UP!, SO I STARTED TO DRIVE TO THE DEALERSHIP I BOUGHT IT FROM 3 MONTHS AGO, AND THEY DIDN'T HAVE ANY APPOINTMENTS FOR TODAY, SO I LEFT AND MADE AN APPOINTMENT FOR TOMORROW. AS I WAS DRIVING BACK TO WORK, THE CAR STARTED TO SHAKE AND DECLINE IN SPEED, THIS LASTED ABOUT 2 MINUETS AND THEN WENT BACK TO NORMAL, I PARKED MY CAR AT WORK, AND WENT BACK IN FOR 4 HOURS. WHEN I CAME BACK OUT, ALL THE LIGHTS WERE OFF, AND IT DROVE FINE HOME. HOPING THAT THE DEALERSHIP CAN FIX IT, I DON'T FEEL SAFE DRIVING MY CHILDREN IN THIS VEHICLE ANY LONGER! I COULD HAVE BEEN IN A WRECK TODAY! I HAVE READ THIS IS A COMMON PROBLEM WITH THE TRAVERSE! I HAVE ALSO READ THAT IT HAS YET TO BE FIXED, I HAVE TWO YOUNG CHILDREN, I BOUGHT THIS CAR FOR SAFETY FOR THEM, AND NOW IT COULD HURT THEM! THIS IS NOT THE FIRST TIME THIS HAS HAPPENED, THIS IS THE LONGEST IT HAS LASTED. IT HAS HAPPENED ABOUT 3-5 OTHER TIMES, JUST A SHORT 5-10 SECONDS AND THEN BACK TO NORMAL!
NHTSA ODI #11103084
75,000 miles · May 17, 2018
Electronic Stability Control (esc)Vehicle Speed Control
SERVICE STABILITRACK/ TRACTION CONTROL OFF DISPLAY ON DASHBOARD WHILE CAR IS IN MOTION. CAR WILL JERK WHILE ACCELERATING AND CRUISE CONTROL DOESN'T WORK. IT WILL RESET AND WORK PROPERLY AFTER TURNING CAR OFF FOR 1-3 MIN AND RESTARTING. IT HAPPENS PERIODICALLY ON SEVERAL OCCASIONS AT VARIOUS TIMES AND ON TRIPS OF VARIOUS LENGTHS.…
Read full complaint
SERVICE STABILITRACK/ TRACTION CONTROL OFF DISPLAY ON DASHBOARD WHILE CAR IS IN MOTION. CAR WILL JERK WHILE ACCELERATING AND CRUISE CONTROL DOESN'T WORK. IT WILL RESET AND WORK PROPERLY AFTER TURNING CAR OFF FOR 1-3 MIN AND RESTARTING. IT HAPPENS PERIODICALLY ON SEVERAL OCCASIONS AT VARIOUS TIMES AND ON TRIPS OF VARIOUS LENGTHS. THERE SEEMS TO BE NO PATTERN OR PRECURSOR FOR THE MALFUNCTION.
NHTSA ODI #11096552
67,000 miles · May 3, 2018
Electrical SystemElectronic Stability Control (esc)Engine
LAST WEEK WHEN MY CAR WAS PARKED, IT DIED. WHEN I GOT BACK IN, I REALIZED IT HAD DIED, AND TRIED TO START IT. WHEN I STARTED IT, ALL OF THESE ERRORS STARTED POPPING UP: "ENGINE POWER REDUCED", "TRACTION CONTROL IS OFF", "SERVICE STABILITRAK". THE POWER WAS DEFINITELY REDUCED, AND I COULD BARELY CREEP ALONG. THE CAR EVEN SHOO…
Read full complaint
LAST WEEK WHEN MY CAR WAS PARKED, IT DIED. WHEN I GOT BACK IN, I REALIZED IT HAD DIED, AND TRIED TO START IT. WHEN I STARTED IT, ALL OF THESE ERRORS STARTED POPPING UP: "ENGINE POWER REDUCED", "TRACTION CONTROL IS OFF", "SERVICE STABILITRAK". THE POWER WAS DEFINITELY REDUCED, AND I COULD BARELY CREEP ALONG. THE CAR EVEN SHOOK LIKE IT WAS ABOUT TO DIE. THEN WHEN I WAS TRYING TO STOP THE ABS BREAKS CAME ON AND OFF SEVERAL TIMES. I PARKED AND TURNED IT OFF THEN TURNED IT BACK ON AFTER A MINUTE. IT WAS BACK TO NORMAL EXCEPT THE SERVICE ENGINE LIGHT WAS ON. SO I TOOK IT TO THE DEALERSHIP AND HAD THEM CHECK IT OUT. THEY COULDN'T FIND ANYTHING TO FIX AND SAID TO CALL AGAIN IF ANYTHING HAPPENED AGAIN (THEY DID CHARGE THE BATTERY). I WENT AND PICKED IT UP AND DROVE IT 10 MILES. I PARKED AND SHUT IT OFF. WHEN I CAME BACK OUT TO START IT ABOUT 30 MINUTES LATER, THIS TIME THERE WAS AN ERROR ABOUT THE GUIDELINES ON THE CAMERA SYSTEM NOT WORKING AND THE SAME STABILITRAK ERROR. SO I SHUT IT OFF AND STARTED IT BACK UP. IT SEEMED TO BE FUNCTIONAL AFTER RESTARTING IT. IT WAS OKAY FOR A FEW DAYS UNTIL THE MAJOR ERRORS HAPPENED AGAIN THIS MORNING. I WAS TRYING TO PULL INTO A PARKING SPOT AND IT DID THE SAME THING WITH THE SAME ERRORS THAT I FIRST HAD. IT ACTUALLY WENT TO A TOTAL STOP AND WOULD NOT MOVE FORWARD AT ALL. I WAS THANKFUL THAT I WAS IN A PARKING LOT AND NOT ON THE HIGHWAY MY CHILDREN IN THE CAR WITH ME. IT WAS SO SUDDEN, THAT IF WE HAD BEEN ON THE HIGHWAY, I AM SURE I WOULD HAVE BEEN IN AN ACCIDENT. I TURNED IT OFF AND BACK ON AND THE SAME THING HAPPENED AGAIN WITH THE SAME ERRORS. SO I TURNED IT OFF AGAIN AND LET IT SIT FOR A MINUTE AND TURNED IT BACK ON. THE ERRORS WERE GONE BUT THE SERVICE LIGHT WAS ON. IT SEEMED FUNCTIONAL AGAIN. THERE ARE TONS OF SIMILAR SITUATIONS REPORTED ONLINE. THE DEALERSHIP IS SUPPOSED TO CHECK IT AGAIN.
NHTSA ODI #11091558
100,000 miles · Apr 10, 2018
Electrical SystemElectronic Stability Control (esc)
LOSES POWER ON HIGH WAY. BOUGHT CAR BRAND NEW IN 2014. BEEN HAPPENING SINCE 2014 AND 20 THOUSAND MILES. BIG SAFETY CONSERN WHEN POWER IS LOST LOSE ABOUT 20 MPH AND THE
NHTSA ODI #11084358
42,000 miles · Apr 5, 2018
Electronic Stability Control (esc)
CAR STARTS BRAKING AND WARNING ON DASH TRACTION CONTROL OFF, STABIL TRACK KEEP FLASHING AND CAR KEEPS BRAKING AND RELEASING BACK TO SPEED ,KEEPS GOING TILL YOU TURN IT OFF AND IT RESETS ITSELF . IT HAPPENS AT ANY SPEED AND ANY WEATHER CITY STREET AND HIGHWAY THAT REALY IS SCARY BECUSE YOU CAN GET REAR ENDED.BY THE CAR BEHIND Y…
Read full complaint
CAR STARTS BRAKING AND WARNING ON DASH TRACTION CONTROL OFF, STABIL TRACK KEEP FLASHING AND CAR KEEPS BRAKING AND RELEASING BACK TO SPEED ,KEEPS GOING TILL YOU TURN IT OFF AND IT RESETS ITSELF . IT HAPPENS AT ANY SPEED AND ANY WEATHER CITY STREET AND HIGHWAY THAT REALY IS SCARY BECUSE YOU CAN GET REAR ENDED.BY THE CAR BEHIND YOU.HOPE YOU CAN HELP.ITHAS HAPENED AT LEAST 5 TIMES IN THE LAST 6 MONTHS
NHTSA ODI #11083509
111,500 miles · Mar 27, 2018
Electronic Stability Control (esc)
ON MAJOR HIGHWAY, THEN ON CITY STREET BOTH TIMES ENGINE LIGHT AND TRACTION CONTROL LIGHT FLASH ALONG WITH THE VEHICLE HESITATING, NOT WANTING TO ACCELERATE/SHAKING
NHTSA ODI #11081605
50,199 miles · Mar 19, 2018
Electronic Stability Control (esc)EngineSteering
ON MORE THAT ONE OCCASION BUT MOST RECENTLY ON 03/16/2018 I HAVE DRIVING MY VEHICLE AND I GET THE FIRST MESSAGE OF, "SERVICE STABILITRACT". THE NEXT MESSAGE IS, "TRACTION CONTROL OFF". IT IS THEN FOLLOWING BY, "ENGINE POWER IS REDUCED" AND MY CHECK ENGINE LIGHT COMES ON. THE VEHICLE THEN DECELERATES TO 10-20 MPH. THIS HAS OCC…
Read full complaint
ON MORE THAT ONE OCCASION BUT MOST RECENTLY ON 03/16/2018 I HAVE DRIVING MY VEHICLE AND I GET THE FIRST MESSAGE OF, "SERVICE STABILITRACT". THE NEXT MESSAGE IS, "TRACTION CONTROL OFF". IT IS THEN FOLLOWING BY, "ENGINE POWER IS REDUCED" AND MY CHECK ENGINE LIGHT COMES ON. THE VEHICLE THEN DECELERATES TO 10-20 MPH. THIS HAS OCCURRED TO ME TWICE WHILE ON THE HIGHWAY TRAVELLING IN EXCESS OF 60 MPH.(NOT WHILE ACCELERATING). THIS HAS OCCURRED WHILE ACCELERATING FROM 0 MPH, 30+ MPH, 60+ PMH AND DECELERATING FROM 60+MPH, 30+MPH AND FROM 0 TO 30 MPH. IT HAS OCCURRED WHILE TURNING A CORNER, DRIVING IN A STRAIGHT LINE. THE DEALERSHIP SAID TO BRING THE VEHICLE IN AFTER AN INCIDENT WITHOUT TURNING OFF THE VEHICLE. I HAVE NOT BEEN ABLE TO DRIVE THE VEHICLE WITHOUT EVER HAVING TO STOP AND TURN OFF THE VEHICLE. THE POWER STEERING IS ALMOST NON-EXISTENT AFTER REDUCED ENGINE POWER OCCURS. IT FEELS LIKE IT IS RUNNING ON THREE OF THE SIX CYLINDERS AND HAS ALMOST CAUSED ME TO HAVE AN ACCIDENT. I ALMOST HIT A SCHOOL BUS ONCE. THE VEHICLE IS AT THE DEALERSHIP AGAIN FOR IT'S SECOND WEEK OF DIAGNOSTICS.
NHTSA ODI #11080214
77,000 miles · Mar 11, 2018
Electronic Stability Control (esc)EngineVehicle Speed Control
WHILE DRIVING THE REDUCE ENGINE SPEED, TRACTION CONTROL, STABILI-TRAC, AND THE CHECK ENGINE LIGHT FLASHES. THE ENGINE SPEED WAS REDUCED TO A CRAWL. THIS HAS HAPPENED THREE TIMES NOW AND THE SPEED DOESN'T SEEM TO MAKE A DIFFERENCE 30MPH - 65MPH. WHILE WE HAVE BEEN ABLE TO TURN THE CAR OFF AND GET IT TO DRIVE HOME AFTER 5 MINS, IT…
Read full complaint
WHILE DRIVING THE REDUCE ENGINE SPEED, TRACTION CONTROL, STABILI-TRAC, AND THE CHECK ENGINE LIGHT FLASHES. THE ENGINE SPEED WAS REDUCED TO A CRAWL. THIS HAS HAPPENED THREE TIMES NOW AND THE SPEED DOESN'T SEEM TO MAKE A DIFFERENCE 30MPH - 65MPH. WHILE WE HAVE BEEN ABLE TO TURN THE CAR OFF AND GET IT TO DRIVE HOME AFTER 5 MINS, IT IS DANGEROUS BECAUSE IT HAPPENS WHILE DRIVING AT HIGHER SPEEDS IN THE MIDDLE OF TRAFFIC.
NHTSA ODI #11078566
Official recalls
7May 10, 2023
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Oct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Apr 30, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence & remedy
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Additional source detail variants (3)
Electrical System:software
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Electrical System: Instrument Cluster/panel
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Fuel System, Gasoline
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Feb 21, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Illustration