NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
117 reportsClear category filter81,000 miles · Nov 26, 2019
Electronic Stability Control (esc)EngineTraction Control System
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY JERKED AND STALLED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND PULLED OVER TO THE SIDE OF THE ROAD. WHEN THE VEHICLE WAS RESTARTED, THE CONTACT HEARD A REVVING SOUND COMING FROM THE VEHICLE AND IT BEGAN TO SHAKE. T…
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TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY JERKED AND STALLED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND PULLED OVER TO THE SIDE OF THE ROAD. WHEN THE VEHICLE WAS RESTARTED, THE CONTACT HEARD A REVVING SOUND COMING FROM THE VEHICLE AND IT BEGAN TO SHAKE. THE CONTACT STATED THAT THE ENGINE POWER REDUCED AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. AFTER PULLING OVER TO THE SIDE OF THE ROAD, THE CONTACT TURNED THE VEHICLE BACK OFF AND WAITED A FEW MINUTES BEFORE THEY WERE ABLE TO TURN THE VEHICLE BACK ON WITH NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED A TOTAL OF FOUR TIMES. DURING THE FOURTH FAILURE, THE SERVICE STABILITRAK INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT THEY COULD NOT DIAGNOSE THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
NHTSA ODI #11282455
57,241 miles · Nov 10, 2019
Electronic Stability Control (esc)EngineSteering
WHILE DRIVING AT 45MPH THE VEHICLE COMPLETELY SHUT OFF, THE GAUGE CLUSTER WENT CRAZY STATING "STABILYTRACK" "REDUCED ENGINE POWER" CHECK ENGINE CAME ON AND NOTICES TEMP.GUAGE ALSO WENT UP FROM 210 TO 215 SLIGHTY WHEN I PUT IN PARK AND RESTARTED VEHICLE RESTARTED WITH NO PROBLEM I DROVE TO MECHANIC SHOP WITH NO ISSUE 4 MILES AWAY…
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WHILE DRIVING AT 45MPH THE VEHICLE COMPLETELY SHUT OFF, THE GAUGE CLUSTER WENT CRAZY STATING "STABILYTRACK" "REDUCED ENGINE POWER" CHECK ENGINE CAME ON AND NOTICES TEMP.GUAGE ALSO WENT UP FROM 210 TO 215 SLIGHTY WHEN I PUT IN PARK AND RESTARTED VEHICLE RESTARTED WITH NO PROBLEM I DROVE TO MECHANIC SHOP WITH NO ISSUE 4 MILES AWAY AND WHEN I ARRIVED TO SHOP I TURNED VEHICLE OFF AND WHEN MECHANIC RETURNED TO CHECK ENGINE ERROR NONE WAS FOUND OR RECORDED THIS IS THE SECON TIME IT HAPPENS?
NHTSA ODI #11279300
74,500 miles · Oct 17, 2019
Electronic Stability Control (esc)Engine
I WAS DRIVING ALONG THE HIGHWAY AND THE CAR BEEPED AND WENT INTO LOW ENGINE POWER AND DIED. I WAS ABLE TO STEER TO THE SIDE OF THE ROAD, BUT HAD NO POWER. THIS HAS HAPPENED 10 TIMES. THE FIRST FEW TIMES I WAS ABLE TO TURN THE CAR OFF AND THEN BACK ON AGAIN AND IT WAS FINE. 3 TIMES AGO, THE CAR DIED AND WOULDN'T NOT TURN OVER…
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I WAS DRIVING ALONG THE HIGHWAY AND THE CAR BEEPED AND WENT INTO LOW ENGINE POWER AND DIED. I WAS ABLE TO STEER TO THE SIDE OF THE ROAD, BUT HAD NO POWER. THIS HAS HAPPENED 10 TIMES. THE FIRST FEW TIMES I WAS ABLE TO TURN THE CAR OFF AND THEN BACK ON AGAIN AND IT WAS FINE. 3 TIMES AGO, THE CAR DIED AND WOULDN'T NOT TURN OVER. A WRECKER WAS CALLED. WE HAVE HAD THIS VEHICLE IN THE SHOP 8 TIMES IN 2019 FOR THIS ISSUE.
NHTSA ODI #11269112
Mileage unknown · Aug 29, 2019
Electrical SystemElectronic Stability Control (esc)Engine
ENGINE POWER COMES UP LOW POWER AND I JUST BROUGHT A NEW BATTERY WHICH I KNOW THAT NOT IT. THE CAR WILL THROTTLE AND THEN I CAN ONLY GO UP TO 20 MILES PER AN HOUR AND IT'S HARD TO STEER. I WILL HAVE TO STOP THE CAR FOR TWENTY MINUTES AND IT WILL START BACK UP WITH THE ENGINE LIGHT ON. THIS IS VERY DANGEROUS TO TAKE ON THE HIGH…
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ENGINE POWER COMES UP LOW POWER AND I JUST BROUGHT A NEW BATTERY WHICH I KNOW THAT NOT IT. THE CAR WILL THROTTLE AND THEN I CAN ONLY GO UP TO 20 MILES PER AN HOUR AND IT'S HARD TO STEER. I WILL HAVE TO STOP THE CAR FOR TWENTY MINUTES AND IT WILL START BACK UP WITH THE ENGINE LIGHT ON. THIS IS VERY DANGEROUS TO TAKE ON THE HIGHWAY OR EVEN DRIVE ESPECIALLY I HAVE KIDS IN MY CAR. WHAT CAN I DO???
NHTSA ODI #11252281
75,000 miles · Aug 28, 2019
Electrical SystemElectronic Stability Control (esc)Power Train
MI AUTO SE APAGA TANTO EN CARRETERA COMO EN LA CIUDAD ESTO EMPEZ HACE UN MES, DESPUS DE APAGARSE SE ILUMINA LA SEAL DE ANTIBLOQUEO Y LA LUZ DEL MOTOR, BAJA LA POTENCIA Y TENGO QUE APARCAR Y ESPERAR PARA VOLVERLO A PRENDER SE TEXTEA Y SALE UN CODIGO GENERICO DE CHEVROLET P1682 , ESTO ESTA PASANDO SEGUIDAMENTE PONIENDO EN RIESGO L…
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MI AUTO SE APAGA TANTO EN CARRETERA COMO EN LA CIUDAD ESTO EMPEZ HACE UN MES, DESPUS DE APAGARSE SE ILUMINA LA SEAL DE ANTIBLOQUEO Y LA LUZ DEL MOTOR, BAJA LA POTENCIA Y TENGO QUE APARCAR Y ESPERAR PARA VOLVERLO A PRENDER SE TEXTEA Y SALE UN CODIGO GENERICO DE CHEVROLET P1682 , ESTO ESTA PASANDO SEGUIDAMENTE PONIENDO EN RIESGO LA VIDA DE MI FAMILIA Y LA MA PROPIA.
NHTSA ODI #11251897
Mileage unknown · Aug 21, 2019
Electrical SystemElectronic Stability Control (esc)
I'LL BE ACCELERATING AND MY CAR WILL JUST JERK INTO GEAR AS IF IT'S HAVING TROUBLE SHIFTING. THE VEHICLE WILL ALSO STALL OUT WHEN DRIVING ON THE HIGHWAY OR IN TOWN, LOSE POWER AND DING AND THE 'SERVICE STABILITRACK' ALERT COMES ON THE DASH. I HAVE DRIVEN IT STRAIGHT TO THE DEALERSHIP ON SEVERAL OCCASIONS AND THE VEHICLE DOESN'T …
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I'LL BE ACCELERATING AND MY CAR WILL JUST JERK INTO GEAR AS IF IT'S HAVING TROUBLE SHIFTING. THE VEHICLE WILL ALSO STALL OUT WHEN DRIVING ON THE HIGHWAY OR IN TOWN, LOSE POWER AND DING AND THE 'SERVICE STABILITRACK' ALERT COMES ON THE DASH. I HAVE DRIVEN IT STRAIGHT TO THE DEALERSHIP ON SEVERAL OCCASIONS AND THE VEHICLE DOESN'T THROW A CODE AND THEY CAN NEVER DUPLICATE THE PROBLEM. AFTER DOING SOME RESEARCH, I'VE LEARNED THAT I'M NOT THE ONLY ONE WITH THIS PROBLEM AND IT BEEN GOING ON FOR SOME TIME. THIS IS MY FIRST CHEVY AND I WILL NEVER PURCHASE ANOTHER. I LOVE EVERYTHING ABOUT THIS VEHICLE EXCEPT FOR THE ISSUES I'VE HAD NOT BEING RESOLVED. I WILL GO BACK TO TOYOTA AFTER THIS. VERY DISAPPOINTING. I'VE OWNED THE VEHICLE FOR 4 YEARS AND THIS ERROR HAS OCCURRED OVER 30 TIMES. UNBELIEVABLE. THE CAR WILL ALSO JERK INTO GEAR WHEN THE VEHICLE SLOWS FOR A CURVE OR A VEHICLE IN FRONT OF ME IS SLOWING AND WHEN I ACCELERATE AFTER PASSING THE CAR JERKS INTO GEAR.
NHTSA ODI #11245619
67,770 miles · Aug 6, 2019
Electrical SystemElectronic Stability Control (esc)Engine
A LIFE AND SAFETY ISSUE! WITH NO WARNING THE VEHICLE WILL SUDDENLY SHUT OFF. IT DOES NOT MATTER IF YOU'RE MOVING ON THE FREEWAY OR PARKED, IT IS VERY INTERMITTENT AND ONLY HAPPENED THREE TIMES IN THE LAST 6 TO 8 WEEKS. TWO DIFFERENT MECHANICS SAID ERROR IT'S CODE P1682 IS THE FAULT BUT IT WILL NOT DUPLICATE THE SYMPTOMS. I CON…
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A LIFE AND SAFETY ISSUE! WITH NO WARNING THE VEHICLE WILL SUDDENLY SHUT OFF. IT DOES NOT MATTER IF YOU'RE MOVING ON THE FREEWAY OR PARKED, IT IS VERY INTERMITTENT AND ONLY HAPPENED THREE TIMES IN THE LAST 6 TO 8 WEEKS. TWO DIFFERENT MECHANICS SAID ERROR IT'S CODE P1682 IS THE FAULT BUT IT WILL NOT DUPLICATE THE SYMPTOMS. I CONTACTED CHEVY CORPORATE AND THEY KNOWLEDGE OTHER VEHICLES THIS YEAR HAVE A RECALL BUT CLAIM MICE VIN NUMBER IS NOT AFFECTED AND WILL DO NOTHING. HEY FUEL VEHICLE IS IN SAFE AND DO NOT WANT MY FAMILY IN IT UNTIL I AM CERTAIN IT WILL NOT SUDDENLY SHUT OFF WHILE THEY ARE IN MOTION.
NHTSA ODI #11242164
80,000 miles · Aug 6, 2019
Electronic Stability Control (esc)
INTERMITTENT CHECK ENGINE LIGHT REDUCED POWER, STABILITRAC FAILURE, AND TRACTION CONTROL FAILURE EVEN AT HIGH SPEEDS OR WHILE VEHICLE IN MOTION IN CITY AND ON HIGHWAY CAUSING ENGINE TO STALL OUT LOSING POWER-STEERING AND POWER. ONCE VEHICLE IS STOPPED AND KEY IS REMOVED FROM IGNITION, ENGINE RESTARTS NORMALLY WITH NORMAL VEHIC…
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INTERMITTENT CHECK ENGINE LIGHT REDUCED POWER, STABILITRAC FAILURE, AND TRACTION CONTROL FAILURE EVEN AT HIGH SPEEDS OR WHILE VEHICLE IN MOTION IN CITY AND ON HIGHWAY CAUSING ENGINE TO STALL OUT LOSING POWER-STEERING AND POWER. ONCE VEHICLE IS STOPPED AND KEY IS REMOVED FROM IGNITION, ENGINE RESTARTS NORMALLY WITH NORMAL VEHICLE OPERATION BUT PROBLEM IS RECURRING -- POTENTIAL DANGER FOR ACCIDENT AND INJURY HIGH.
NHTSA ODI #11241943
76,000 miles · Jul 16, 2019
Electronic Stability Control (esc)
IT'S HAPPENED MORE TIMES THAN I CAN COUNT. DEFINITELY OVER 10. I'M DRIVING MY TRAVERSE, ON THE HIGHWAY OR IN TOWN, AND THEN MY CAR GOES CRAZY. BELLS BEGIN TO DING AND DASH LIGHTS COME ON. THE INFO CENTER TELLS ME TO SERVICE STABILTRACK AND THEN I GET A REDUCED ENGINE POWER WARNING AND I CANNOT GO OVER 25 MPH. I PULL OFF THE ROAD…
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IT'S HAPPENED MORE TIMES THAN I CAN COUNT. DEFINITELY OVER 10. I'M DRIVING MY TRAVERSE, ON THE HIGHWAY OR IN TOWN, AND THEN MY CAR GOES CRAZY. BELLS BEGIN TO DING AND DASH LIGHTS COME ON. THE INFO CENTER TELLS ME TO SERVICE STABILTRACK AND THEN I GET A REDUCED ENGINE POWER WARNING AND I CANNOT GO OVER 25 MPH. I PULL OFF THE ROAD OR OFF THE SIDE OF THE HIGHWAY, TURN ON MY HAZARD LIGHTS AND SHUT OFF MY CAR. AFTER A FEW MINUTES I TURN MY CAR BACK ON AND EVERYTHING SEEMS FINE BUT THE ENGINE LIGHT STAYS ON. IT'S DONE THIS WITH EVERY DRIVER IN MY FAMILY. I'M ABSOLUTELY HEARTBROKEN. MY FAMILY HAS BEEN LOYAL GMAC CUSTOMERS SINCE BEFORE I WAS BORN AND I WAS PROUD TO KEEP UP THE TRADITION BUT THIS CAR HAS MADE ME LOOK AT OTHER CAR MANUFACTURERS. MY 2004 GMC ENVOY IS MORE RELIABLE THAN THIS CAR. THIS IS OUR FAMILY VEHICLE AND WE ARE CONSIDERING RENTING A CAR FOR A 800 MILE TRIP I NEED TO TAKE NEXT WEEK FOR A FUNERAL. AFTER DOING RESEARCH I HAVE DISCOVERED THAT GM IS AND HAS BEEN AWARE OF THIS PROBLEM FOR QUITE AWHILE AND HAS DONE NOTHING TO FIX IT. NUMEROUS PEOPLE HAVE THROWN GOOD MONEY DOWN THE DRAIN TO TRY TO FIX IT WITH NO SUCCESS. IT'S TIME FOR GM TO DO SOMETHING ABOUT THIS OR THEY ARE ENDANGER OF LOSING PLENTY OF LOYAL CUSTOMERS AND FUTURE CUSTOMERS. SHAME ON YOU GM FOR PUTTING MONEY IN YOUR POCKETS OVER THE SAFETY AND SATISFACTION OF THOUSANDS OF CUSTOMERS.
NHTSA ODI #11232390
Mileage unknown · Jul 9, 2019
Electronic Stability Control (esc)
IT HAS BEEN PROBABLY 10 TIMES OR SO THAT MY VEHICLE HAS HAD THE STABILITY TRACK ENGINE REDUCE POWER COME ON. I AM USUALLY DRIVING ON THE FREEWAY AND THEN OUT OF THE BLUE THIS HAPPENS. I HAVE TO TRY AND GET OVER TO THE SHOULDER SO THAT I DO NOT GET RAN OVER AS I HAVE NO POWER TO KEEP GOING. I CAN USUALLY TURN OFF THE ENGINE AND T…
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IT HAS BEEN PROBABLY 10 TIMES OR SO THAT MY VEHICLE HAS HAD THE STABILITY TRACK ENGINE REDUCE POWER COME ON. I AM USUALLY DRIVING ON THE FREEWAY AND THEN OUT OF THE BLUE THIS HAPPENS. I HAVE TO TRY AND GET OVER TO THE SHOULDER SO THAT I DO NOT GET RAN OVER AS I HAVE NO POWER TO KEEP GOING. I CAN USUALLY TURN OFF THE ENGINE AND THEN IT WILL START BACK UP BUT THE CHECK ENGINE LIGHT STAYS ON. I HAVE DONE SOME RESEARCH AND 2014 TRAVERSE WERE UNDER RECALL # 14V614000. CALLED GM AND THEY TOLD ME THAT MINE WAS NOT UNDER THIS RECALL. THE RECALL SHOULD PERTAIN TO ALL 2024 TRAVERSES AS THE RECALL STATES IT IS 2014 MODELS THAT ARE HAVING THIS ISSUE. I AM STILL PAYING FOR A VEHICLE THAT WE CANNOT EVEN DRIVE. SOMEONE NEEDS TO STEP UP AND DO SOMETHING ABOUT THIS, BEFORE SOME IS HURT.
NHTSA ODI #11230471
Official recalls
7May 10, 2023
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Oct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Apr 30, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence & remedy
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Additional source detail variants (3)
Electrical System:software
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Electrical System: Instrument Cluster/panel
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Fuel System, Gasoline
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Feb 21, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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